Nashae D. Henry is pursuing a Bachelor's degree in Health Services Management from Berkeley College expected to graduate in June 2016. She has over 3 years of experience in roles providing direct support and customer service for individuals with developmental disabilities and retail customers. Her experience includes assisting individuals with daily activities and doctor's appointments, inventory tracking and claims processing in a medical office, and managing shoe departments and receiving customer service awards as an Assistant Manager at Nordstrom's.

1. Nashae D. Henry
Bronx, NY 10469
Cell: (917) - 407-2709
Email: Ms.henry219@yahoo.com
EDUCATION:
Berkeley College, White Plains, NY , Bachelors of Applied Science Degree
Major: Health Services Management
Expected Graduate: June 2016
Coursework/Skills includes:
• Medical Terminology, Ethical & Legal Aspects of Health Services, Computer
Applications, Quick books, Medi tech, IDX , Microsoft Word, Access, Next Gen,
PowerPoint, Outlook and Excel
EXPERIENCE:
Arc of Westchester, Hawthorne, NY Dec 2014 – Present
Direct Support Professional (DSP), Per Diem
• Assist individuals with developmental disabilities and their daily activities
• Supervise individuals during doctor appointment
• Work with individuals to gain independence towards normality
OrhtoNet, White Plains, NY Dec 2013 – July 2014
Medical Inventory Analyst
• Inventory tracking, Notes request and decision communication functions
• Claims receipt, Medical record search
• Assist in resolving provider claims issues and inquiries received via mail, fax, or telephone
Interacting. with the OrthoNet Medical Services
Nordstrom’s, White Plains, NY Oct 2011 – Oct 2013

2. Shoes Assistant Department Manager
• Develop a daily activity schedule for team members
• Provided exceptional customer service on a daily basis
• Provided coaching assistance to effectively develop and enhance team members
• Accepted into Nordstrom’s Future Leaders program based on high-level sales performance
• Received Nordstrom’s Customer Service All-Star Award for excellence in customer service
Loehmann’s Retail Store, New York, NY Apr 2007 – Dec, 2010
Cashier/ Sales Associate
•Provided high quality customer service for store patrons
•Performed store sales floor merchandise recovery as necessary
•Organized weekly store activities/responsibilities for store associate