1. Thomas F. Carpenter
Address: 3870 Ayers Dr. Colorado Springs CO. 80920 Home: (509) 680-0661
radio_jr88@hotmail.com
OBJECTIVE-
To obtain the position of Battle Staff Knowledge Manager with Lukos where I can apply my education, 12 years of
analysis experience and management skills to provide clients with a high quality experience.
EXPERIENCE-
Cherwell Software LLC., RFP Response Manager Aug 2014 – June 2016
10125 Federal Dr. Colorado Springs, CO. 80908
Supervisor: Jeff Piper (jeff.piper@cherwell.com)
 Created RFP Program
o Created process rules for sales personnel to submit RFP documents
o Created RFP program performance dashboard available for management review
o Created company security questionnaire response process
 Successfully completed over 320 RFx responses
 Generated over $10.5 Million in revenue through RFx Response
 Maintained a 40% or greater RFP success rate (Success defined as the deal was won)
 80% of RFx responses resulting in making the short list
Colorado Army National Guard, Intelligence Analyst May 2012 – June 2016
5275 Franklin St. Denver, CO. 80216
Supervisor: 1LT. Emily Chandler (303) 709-1071
 Intelligence software/systems expert and trainer
 Conducting training and briefings for all levels of command
 Represented Colorado National Guard twice in Korea for UFG Mission, receiving high commendations
at every level.
Intelligent Software Solutions, INDURE Requirements Manager Oct. 2012 – Apr. 2014
5450 Tech Center Drive Suite 400 Colorado Springs
Supervisor: Deborah Thomas (719) 233-1990
 Maintained and grew user community of the INDURE (INternational Distributed Unified Reporting
Environment) system o Grew the user base from non-existent to over 9,000 monthly logins
o Expanded the user base from only Afghanistan to now include Iraq, Horn of Africa, and Syria
o Worked closely hand in hand with NGO (Non-Government Organizations) and Government
organizations to expand information sharing and data collection
 Routinely conducted briefings to customers, payers, and internal management
o Capability briefs
o Development schedule
 Release schedules

2.  Developed training material to be disseminated to the FSRs for implementation
 Customer voice to development staff
o Provided customer feedback to developers
o Added operational knowledge and expertise
 Managed customer expectations of capabilities, schedules, and limitations
Intelligent Software Solutions, Field Services Representative Feb. 2011 – Oct. 2012
5450 Tech Center Drive St. 400 Colorado Springs – Position was located in Afghanistan and Colorado Springs
Supervisor: Kevin Vallandingham (719) 338-8922
 Conducted onsite training of the ISS software suite of tools to pre-deployment military units of varied
services
o Tools trained include: CIDNE, INDURE, WebTAS, Acumen, GeoQuest2
 Gathered functional and system requirements from the customer
 Insured requirements were validated and followed through the requirement process for approval and
development
 Developed training material for how to integrate ISS solutions into previously established working
organizations, and how to assist customers in being more efficient while with data sharing
Intelligent Software Solutions, Disseminations Manager Jan. 2010 – Feb. 2011
5450 Tech Center Drive Suite 400 Colorado Springs – Position was located in Afghanistan
Supervisor: Tony Baker (630) 363-8669
 Coordinated and executed information flow and data sharing between NATO, US, and Coalition forces
in Afghanistan
 Worked heavily on the branding and marketing of the Ronna information sharing sharepoint site
Washington Army National Guard, Active Intelligence Analyst Oct. 2008-Dec. 2009
1-161 INF BN Highlanders, JBB, Iraq AE 09391 (SIPR) (318)24209552 (NIPR) (318)4832803
Supervisor: 1LT Joe Trudeau (509) 998-6593
 Conducted daily briefings for the BN Commander regarding route security
 Executed pre/post-convoy briefings to convoy commanders to gather/disseminate information regarding
route security, timing, obstacles, and limitations
 Generated map products to facilitate the decision making ability of the commander
 Implemented analytical processes to be utilized by the intelligence section which would later be carried
on by the following unit
 Coordinated, tracked, and monitored the daily scheduling and movement of over 800 convoys over the
duration of deployment
Self Employed, Property Manager May 2007- Oct. 2008
1155 SE Professional Mall Blvd. Trl. #212; Pullman, WA 99163 (509)680-0661
Supervisor: Eric Carpenter (509) 680-3364
 Maintained log book for rent paid/owed
 Screened rental applicants
 Performed basic maintenance

3. Washington Army National Guard, Intelligence Analyst June 2004- Jan. 2010
1425 N. Washington, Suite 201, Spokane, WA 99201 (509)392-1290
Supervisor: 1LT Joe Trudeau (509) 998-6593
 Tracked and processed SF 86 security clearance paperwork
 Received formal training in research and intelligence gathering
Georgia’s Carpet Works, Hardwood & Flooring Installer June 2007-Aug. 2007 810 S.
Grand Ave, Pullman, WA 99163 (509) 332-6700 Supervisor: Chris
 Assisted installing laminate, and hardwood floors
 Removed prior flooring
 Finish work, including trim creation, painting, and staining
KCVL/KCRK Radio Station, Board Operator Jan. 2002-July2004
187 Mantz-Rickey Road, Colville, WA 99114 (509)684-5032 Employer:
Eric Carpenter (509) 680-3364
 Announced and recorded daily weather updates
 Initiate commercials/station ID during live broadcasts
EDUCATION -
BA Marketing, Sales (Ongoing) 2013-Present American Military University
AA General Education (Completed) 2008-2010 American Military University
Real Estate, Finance and Insurance 2006-2007 Washington State University
Transferred to Four-Year College 2006 Spokane Falls Community College
All Source Analyst Training 2005-2006 Fort. Huachuca
College Placement High School Courses 2001-2005 Central Washington University
Security Clearance -
TS/SCI
CO-CURRICULAR ACTIVITIES -
Boy Scouts of America
4H Shooting Sports Trainer (Archery)
City league slow pitch softball
References -
Available upon request