Pratyush has over 2 years of experience in infrastructure support and Windows administration. He has worked extensively with Windows Server 2003-2012 R2, Exchange Server 2010/2013, Office 365, Hyper-V, and monitoring tools like Nagios, HPSM, HPBSM. Currently pursuing an MCA, he holds certifications in Windows Server 2012 R2 and has experience managing Active Directory, DNS, DHCP, backups, and virtual environments.