This summary provides the key details about Nader Raafat Fahmy from the curriculum vitae. Nader has over 10 years of experience in customer service, purchasing, and human resources. He is currently a Senior Administration and Human Resources manager at AROPE Insurance Egypt. His responsibilities include payroll, hiring, employee administration, purchasing, facilities management, and health and safety oversight. He holds a Bachelor's degree in Accounting from Ain Shams University in Cairo, Egypt.

1. CURRICULUM VITAE
Nader Raafat Fahmy
Address: 82 Elzaher St, Cairo
Mobile: +2 0122 2355745 Telephone: +202 25899774
Personal Information
Nationality: Egyptian
Birth date: 19/7/1987
Marital Status: Married
Email :
Military Status :
Nadora_77@hotmail.com /
Nader.rafaat@arope.com.eg
Exempted
Skype User Name Nader.raafat4
Career Objectives
Seeking a challenging position in a leading firm or an international organization where my academic and
interpersonal skills can be applied and further enhanced specially in Administrative, HR, Purchasing,
Accountant
Education
•College:
• Bachelor, Faculty of Commerce 2008, Ain Shams University –Cairo, Egypt.
Major : Accounting
•School:
ST Michael – El zaher
Skills
•Computer skills:
- MS Office user.
•Languages:
- Arabic: Mother tongue
- English: Very good spoken and written.
•Personal skills:
-Strong leadership, communication, analytical, negotiation, organizational, and presentation skills.
-Ability to build up a team, works in multicultural teams, resolve conflicts and perform under challenge.
-Strong business focus and able to contributing to strategic business planning.
-Ability to work in a group or individually according to the job requirements.
-Interactive and fast enough to learn new technologies.
-Excellent communication skills make a customer satisfy.
-Work under pressure

2. Work Experience
Raya Contact Center ( Customer Service ) 1/12/2006 – 1/4/2008
Cairo, Egypt
Kinetics Computers & Network
Position: Junior Purchasing
1/10/2008 – 1/5/2009
AROPE Insurance Egypt (Blom Bank Group). 1/6/2009 - 1/3/2011
Position : Senior Customer Service (Banc assurance )
o To provide sales and technical support to Customers on product details, benefits, and available insurance policies.
o aachieve sales target by approaching prospect customers.
o To act as the link between the customers and the company.
o Resolve customers issues and handle their complaints.
o Lead Three branches in addition to daily work .
o Make monthly report for each one who under my supervision .
o Resolve branches problems .
AROPE Insurance Egypt (Blom Bank Group ) 1/3/2011 Till Now
Position : Work as a Senior Administration – Human Resource
Human Resource Field
1- Track and follow up on attendance, absences, annual and sick leaves of all employees.
2- Receipt of penalties, memos, and ensure its conformity with the regulations and implement the normal
administrative penalties (absence without permission / delay / non –departure )
3 -Assists in hiring process by coordinating job posting on Websites, reviewing resumes ,performing telephone
interviews Reviewing CVs ,Filtering and screening CVs conducting initial interview with the candidates to choose
the best one of who fits in the job description required and the company s’ culture .
4 -Responsible for payroll preparation
5 - Make sure company policies are well implemented
6 -Responsible for employees database system & employment files.
7 - Responsible for dealing with and finishing all documents for the governmental offices related to personnel
(Labor Office and social Insurance Office)
8 - Assist in the hiring and resignation process.
9- Opening bank accounts for all employees and following up with the bank for accounts numbers, ATM cards and
loans.
10 -Filling issue HR letters and all HR administration work.
11 -Update the company organization Chart.
12-Maintaining all personnel records and file relating to staff in a confidential and secure manner
Administration Field
1- Follow –up on the renewal of the annual contracts.
2 - Responsible of purchasing for company required.
3 - All Medical Process – Addition and deletion process and finish Employee medical request
4- Organize all require of travel for the Top Management And AROPE Staff and issued Travel allowances as per
travel policy.
5- Manage, direct and coordinate daily activities of the admin department.
6-Manage the daily operations of the facility maintenance, security and housekeeping.
7-Manage and supervise contraction and renovation work.
8-Manage quotations, tenders and compare costs for goods and services to maximize cost – effectiveness.
9-Manage and implement the cost reduction procedures.
10-Over see health and safety environment.
11-Manage the annual assets inventory and protect the company assets.
12-Follow up the company branches procurements.
References available upon request