Ma. Margarita C. Santos is applying for a position and provides her personal and educational background. She graduated from Southern Luzon State University with a Bachelor's degree in Hotel and Restaurant Management. She has worked in various roles in the food service, retail, and hospitality industries in the Philippines and United Arab Emirates, including as a promoter, service crew, receptionist, waitress, customer relations assistant, cashier, and membership consultant. She lists five professional references to attest to her character.

1. Ma.Margarita C.Santos
3350 A.C Herrera St.Boyaa Obrero, Tondo,Manila
ma.maculit16@gmail.com
Contact no.:09085850313
09173753136
CAREER’S OBJECTIVE:
To obtain a position that will enable me to use my strong organizational skills, educational
background, and ability to work well with people.
PERSONAL INFORMATION:
Date of Birth : November16,1989
Place ofBirth : Manila
Height : 5’0
Sex : Female
Citizenship : Filipino
Civil Status : Single
Religion : Catholic
Mother`sName : RosallieCavidaSantos
Mother`sOccupation : Housewife
Language/Dialect Spokenand Written : Tagalog,English,Arabic
EDUCATIONAL BACKGROUND:
BS-HOTEL AND RESTAURANT MANAGEMENT

2. SOUTHERN LUZON STATE UNIVERSITY
Lucban,Quezon
(Undergraduate) 2010
Secondary Lucban Academy
San Luis St. Lucban, Quezon2007 Graduate
Primary F.G calderonIntg.School SY 1995-2001
LimaySt.Tondo Manila Graduate
VOCATIONAL COURSE
Bakingand culinaryarts
(Manpower) 2005
SouthernLuzonPolytechnicCollege
SPECIAL SKILLS
ComputerLiterate,CandoMulti-tasking,Candowork well inateam
WORK EXPERIENCES:
Disney Princess Wear
(SM Manila)
PROMODIZER
- Assists customers on their needs.
- Do the daily inventory and reports
- And do the tasks that are given to me from time to time.
Greenwich
(Isettan Recto)
SERVICE CREW
- I make sure the food is delivered hot and fresh in a timely manner and to the customer’s
satisfaction.
- Perform a lot of task in a fast food chain, we also doing monthly inventories and cleaning
the area every night.
- We guarantee that we used a first in first out basis in our products and disregard those
expired one.
- We have a standard serving time so we should work fast in the counter to be able to serve
our customers in time.
Green Island Real Estate
(Sheik Zayad Road Dubai)
RECEPTIONIST

3. - Responsible for answering and routing calls, greeting visitors, handling inquiries from the
public, and providing information related to the company.
- Charge of coordinating incoming and outgoing mail.
- Fill a minor security role by monitoring access to the building by visitors.
5th
Avenue Bar in Holliday Inn Hotel
(Dubai)
WAITRESS
- Greet with nice smile
- Guide them to their table
- Taking orders and serving the customers with their respective dishes
- know the complete menu by heart and should know what is the special dish of the
day
- We ask for the age verification of the customers who order alcoholic drinks
- Removing the empty plates and the silverware, once the customers are done with
the food
- Bringing the bill to the customers when they demand for it
- Maintaining a good image and dressing well so that it reflects well on the
restaurant
Aristocrat Restaurant
Roxas Blvd.
CUSTOMER RELATION ASSISTANT
- Greet the customers
- Guide to the vacant table
- Giving Menu
- Taking Order & Suggest if they ask too
- Set the table
- Serve the food
- Give the bill if they ask already always keeping attention to my assigned table
- Saying thank you after I received the payment and when they are about to leave
Aristocrat Bakeshop
Roxas Blvd.
CASHIER
Tempura Japanese Grill
Banawe,Quezon City
Cashier
- Count the cash fund
- Greet then giving bill to the customer if the customer ask for the bill
- Receiving payment then count the payment before I leave them and saying how
much I received
- Giving them change and count it before I leave

4. - CREDIT CARD mode of payment mentioned what card did I received and make
sure that they present I.D
- Giving them their copy and make sure that thet sign it
- Saying thank you
- Make sure that all the copy of credit card payment receipt is complete and all the
copy of discounted customers.
- Count all the money that the establishement earn for the day make sure that
there’s no shortage
Fitness First
Robinson’s Manila
Membership Consultant
- Seeking for positive prospects that will be our member
- Giving flyers and inviting people who pass by out side of fitness first to come
inside and make people interested in working-out/ exercise
- Collect contact number of those who are we think that might be interested
working-out
- Call all contact numbers that we collected and set an appointment/ invite them to
avail our free trial of work-out
- Make people realize how important exercise in our life to stay fit and healthy to
have a better life and how it will help us to prevent sickness
CHARACTER REFERENCE:
HANNAH ANJELICA ABUEL
Nurse Staff
Mt. Carmel Hospital Lucena City
09173008841
RizalynMeriado
Banana Leaf Curry House Inc.
Project development assistant
09162360100
Dennis Abad Medina
Payroll in Duty Free Parañaque,Philippines
09161598369
Maxine Ramos
Manager in Aristocrat Jupiter Makati
09264331369
Bryan Go
Casino Dealer in City of Dreams Manila 09274738021

5. I hereby certify that the above information is true and correct
___________________
Ma. Margarita C. Santos
Applicant