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My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice
                                                                                                            Clive Burgess © 2007
Strategy –
PRIME: Organising communications through key words to influence safe working practice and change your safety culture forever…

PROCESS
The Policy:
OHS&E Safety Everywhere, Everyday                                                    We want you to come to work and go
The Goal:                                                                            home without harm
Zero Harm Safety Everywhere, Everyday              1


The Charter:
Vision, Values & Behaviours. Commitment
The Commitment:                                                                               How we do things around here
Providing Safety and Preventing Harm to All
The Expectations:
Living up to ‘Safety it’s My Responsibility’
The Culture:                                                2
Behaving Safe, without Harm, Identifying Hazards


The Organisation:
                                                                           We want you to do this using these
Support through Consultation, Communication and Reporting
The Leadership:                                                            to produce that
Offering Guidance, Direction and Support, Honest and Trustworthy

                                                              3

The Systems:
Documentation and Data for Safe Operations Practice, Controlling Risks              We want you to follow
                                                                                    these rules
                                                                   4

Keeping control of the situation
Reduce risk by assessing the situation
Remove, reduce or contain hazards                                          Making your
Documentation (paper flow) Auditable trail                  5              imprint last
My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice
                                                                                                                 Clive Burgess © 2007

Strategy – PRIME: organising communications through key words to influence safe working practice forever

                     Process
                     Regulate          Observe the systematic interaction of people, machines in relation to
                     Impact            the work environment. Consider the organisational and cultural
                     Maintain          factors, which effect the actions or activities performed to complete
                     Execute           the task.
                                                                              Researched in Practice reflected
Making your imprint last
                                                                                      back in theory



Process (Execute) Identify responsibility and accountability
Using my three new ©guidebooks. 1: Use My dot Info 2: Mult-Site (OHS) 3: Creating Your Safety Imprint Safely including my conceptual
model ‘the cultural and social aspects of management’ reflecting five different levels in management practice and by employing me.
                                                              Execute Hazard identification, risk assessment, and control of risks
Regulate Contingency preparedness and response
                                                              Manage Risks Pattern Maintenance
                                                              Risk Controller or SHE Coordinator
Impact (Implement) Documentation and data control
                                                                            The Participant Observer/Administrator
                                                              Policy
Maintain Training and competency                              Inform, Instruct, Train:
         Manage Information
         Manage People                                        Monitoring the Situation
                                                                                                                          HSG 65
                                                              Inspecting Inc Risk Assessing
         Manage Operations
                                                              Investigating Inc Risk Assessing
         Manage Finance
                                                              Measuring Performance Reviewing Performance
Keeping control of the situation                              Auditing
Reduce risk by assessing the situation
Remove, reduce or contain hazards                             Advice and Reports
Documentation (paper flow) Auditable trail
                                                              Check employee’s perception, knowledge and practices of employees in relation
                                                              to health and safety
My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice
                                                                                                                             Clive Burgess © 2007

Evolutionary Manager Macdonald 1998 [Leader] Deals with anyone necessary to make a decision or do the job – Accepts the responsibility but involves
others in the decision – Shares information – Tries to master a number of management disciplines; forever learning – Trust others – Constantly searches for a
better way – Demands results [Good social skills, persuasive, influential and persistent] Macdonald 1998 p234

Developing foresight etc In ‘Calling a Halt to Mindless Change’ John Macdonald 1998 p54 states that ‘Performance appraisal systems are one of the
control mechanisms in the scientific management concept of command, control and compliance’.
Macdonald in his book states that ‘however considerately these systems are implemented, the essential element remains boss evaluating subordinate to
determine reward or punishment’ creating ‘winners’ and ‘losers’.
This in turn ‘develops cynicism and poor morale in a culture that becomes divided into winners and losers Macdonald 1998 p56’ [A ‘Blame’ culture]

Four questions to ask ones self are: [Focus]
Why do I want to know that?
Why is that important?
How would that affect things?
How is this pushing my thinking beyond what I already know?

The practice of ‘shukbo’…
Benchmarking is the process of identifying, understanding, and adapting outstanding practices and processes from organisations anywhere in the world in
order to help your own organisation to improve its performance. ‘Calling a Halt to Mindless Change’ American Management Association
ISBN 0-814-0349-2 1997 ©John Macdonald

Three methods of organizational control – Amitas Etzion Sociologist

Coercive: is what you get when you point a gun at someone and tell them to do what you want. This method is alienating and works only for so long.

Utilitarian: paying people to do what you want, this form of control only buys labour but not good will.

Normative: system of shared values to direct behaviour, normative control is what induces people to devote themselves to a cause. Foremost powerful
control – incentive compensation [Gains employee satisfaction]


                       It is not about what you think is right, it’s what you do to make it right changes the situation
                                                                                                                Clive burgess
                                                                                                                        31st July 2006
My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice
                                                                                                                               Clive Burgess © 2007

Although thought maybe seen by some as subjective, it is the actions one takes by using ones own definition of the situation and the social relationship
between the interaction of the participant and how others respond to the actions taken, which create socially real consequences.
Clive burgess
13th July 2005


Shared Set of Values
Used to direct behaviour
Set of Shared values and beliefs held by the group, can be understood by looking at the paradigms* or Schema
           *Paradigms: sets of beliefs or assumptions
           - gives one a view of the world
             - a way of making sense of our surroundings.
             It is said that we cannot live without them
           - we need them as a frame of reference.

                         Every culture is a paradigm
                                          Wells 1998                          PRIME

PLAN Goal Attainment
Identify what you want to achieve and when you want to achieve it by.
Organisational ‘Culture’ the particular configuration of norms, values, beliefs and ways of behaving that characterise the manner in which groups and
individuals collaborate.

The Goal Hierarchy
VISION                                                                                                                          Rules of Business
Main Corporate Goals                                                                                                            Comply with the law
Division Goals                                                                                                                  Make a profit
Department Goals                                                                                                                Protect Assets
Work Group Goals                                                                                                                Reduce Liabilities
Individual Goals                                                                                                                Communication
                                                                                                                                Know what’s going on
                                                                                                                                Give direction
My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice
                                                                                                                                Clive Burgess © 2007
Involvement in decisions
‘What’s in it for me?’

‘Empower employees to apply best safety practices in their daily activities’

‘Continuously improve our safety systems’

‘Monitor and measure our safety performance’

‘Sustain processes that ensure relevant regulatory requirements are met or exceeded’

‘Sustain systems that minimize waste, conserve resources and protect the environment’

‘Provide and maintain a safe work environment through a consultative and proactive approach to risk management’

‘Provide training programs which enable employees to fulfil their personal and corporate responsibilities for safety, health and the environment’

‘Recognize excellence in safety performance’

Shares information

Systems of Actions – These are the actual and informal actions or activities conducted by the group, which create official and unofficial roles within the
      organisation
      System 2 any set or group of interrelated elements or parts where a change in one part would affect some or all other parts
                               Collins 2005 p629
      Action 2 (in contrast with behaviour) any unit or sequence of individual social activity which is intentional or purposive and involves conscious
      deliberation rather than merely being a result of a biological reflex
                                Collins 2005 p4
      Organization 1 a type of collectivity established for specific aims or goals characterised by a formal structure of rules, authority relations etc – These
      are the formal or Ideal
                                Collins 2005 p435
My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice
                                                                                                    Clive Burgess © 2007


           Shared Set of Values
           Used to direct behaviour
                                                            Consultation


                                                       Manage Information


                                       PLAN                                        BEHAVIOUR
                                       Goal                                        Patterns or Trends
                                       Attainment




                                                         Manage Risks
                                                        Pattern Maintenance




                                                                                                                      Teamwork
             Compliance




                                                          The Participant
                                                       Observer/Administrator
                          Manage Finance               Inform, Instruct or Train               Manage People
                                                       Monitoring the Situation
                                                       Measuring Performance
                                                       Reviewing Performance


Legislation
Acts of Parliament,                   GUIDELINES                                       Rational
Statutory Instruments (SI)            Information                                      ORGANISATION
Regulations,                                                                           Involvement
Approved Codes of Practice (ACOP)
                                      Company
Codes of Practice (BSI)
                                      Rules,
HS (G) 65                                             Manage Operations
                                      Regulations,
                                      Policies and
                                      Procedures
                                                         Management
                                                     Leadership/Supervision

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My management control system 2 clive burgess 2007

  • 1. My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice Clive Burgess © 2007 Strategy – PRIME: Organising communications through key words to influence safe working practice and change your safety culture forever… PROCESS The Policy: OHS&E Safety Everywhere, Everyday We want you to come to work and go The Goal: home without harm Zero Harm Safety Everywhere, Everyday 1 The Charter: Vision, Values & Behaviours. Commitment The Commitment: How we do things around here Providing Safety and Preventing Harm to All The Expectations: Living up to ‘Safety it’s My Responsibility’ The Culture: 2 Behaving Safe, without Harm, Identifying Hazards The Organisation: We want you to do this using these Support through Consultation, Communication and Reporting The Leadership: to produce that Offering Guidance, Direction and Support, Honest and Trustworthy 3 The Systems: Documentation and Data for Safe Operations Practice, Controlling Risks We want you to follow these rules 4 Keeping control of the situation Reduce risk by assessing the situation Remove, reduce or contain hazards Making your Documentation (paper flow) Auditable trail 5 imprint last
  • 2. My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice Clive Burgess © 2007 Strategy – PRIME: organising communications through key words to influence safe working practice forever Process Regulate Observe the systematic interaction of people, machines in relation to Impact the work environment. Consider the organisational and cultural Maintain factors, which effect the actions or activities performed to complete Execute the task. Researched in Practice reflected Making your imprint last back in theory Process (Execute) Identify responsibility and accountability Using my three new ©guidebooks. 1: Use My dot Info 2: Mult-Site (OHS) 3: Creating Your Safety Imprint Safely including my conceptual model ‘the cultural and social aspects of management’ reflecting five different levels in management practice and by employing me. Execute Hazard identification, risk assessment, and control of risks Regulate Contingency preparedness and response Manage Risks Pattern Maintenance Risk Controller or SHE Coordinator Impact (Implement) Documentation and data control The Participant Observer/Administrator Policy Maintain Training and competency Inform, Instruct, Train: Manage Information Manage People Monitoring the Situation HSG 65 Inspecting Inc Risk Assessing Manage Operations Investigating Inc Risk Assessing Manage Finance Measuring Performance Reviewing Performance Keeping control of the situation Auditing Reduce risk by assessing the situation Remove, reduce or contain hazards Advice and Reports Documentation (paper flow) Auditable trail Check employee’s perception, knowledge and practices of employees in relation to health and safety
  • 3. My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice Clive Burgess © 2007 Evolutionary Manager Macdonald 1998 [Leader] Deals with anyone necessary to make a decision or do the job – Accepts the responsibility but involves others in the decision – Shares information – Tries to master a number of management disciplines; forever learning – Trust others – Constantly searches for a better way – Demands results [Good social skills, persuasive, influential and persistent] Macdonald 1998 p234 Developing foresight etc In ‘Calling a Halt to Mindless Change’ John Macdonald 1998 p54 states that ‘Performance appraisal systems are one of the control mechanisms in the scientific management concept of command, control and compliance’. Macdonald in his book states that ‘however considerately these systems are implemented, the essential element remains boss evaluating subordinate to determine reward or punishment’ creating ‘winners’ and ‘losers’. This in turn ‘develops cynicism and poor morale in a culture that becomes divided into winners and losers Macdonald 1998 p56’ [A ‘Blame’ culture] Four questions to ask ones self are: [Focus] Why do I want to know that? Why is that important? How would that affect things? How is this pushing my thinking beyond what I already know? The practice of ‘shukbo’… Benchmarking is the process of identifying, understanding, and adapting outstanding practices and processes from organisations anywhere in the world in order to help your own organisation to improve its performance. ‘Calling a Halt to Mindless Change’ American Management Association ISBN 0-814-0349-2 1997 ©John Macdonald Three methods of organizational control – Amitas Etzion Sociologist Coercive: is what you get when you point a gun at someone and tell them to do what you want. This method is alienating and works only for so long. Utilitarian: paying people to do what you want, this form of control only buys labour but not good will. Normative: system of shared values to direct behaviour, normative control is what induces people to devote themselves to a cause. Foremost powerful control – incentive compensation [Gains employee satisfaction] It is not about what you think is right, it’s what you do to make it right changes the situation Clive burgess 31st July 2006
  • 4. My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice Clive Burgess © 2007 Although thought maybe seen by some as subjective, it is the actions one takes by using ones own definition of the situation and the social relationship between the interaction of the participant and how others respond to the actions taken, which create socially real consequences. Clive burgess 13th July 2005 Shared Set of Values Used to direct behaviour Set of Shared values and beliefs held by the group, can be understood by looking at the paradigms* or Schema *Paradigms: sets of beliefs or assumptions - gives one a view of the world - a way of making sense of our surroundings. It is said that we cannot live without them - we need them as a frame of reference. Every culture is a paradigm Wells 1998 PRIME PLAN Goal Attainment Identify what you want to achieve and when you want to achieve it by. Organisational ‘Culture’ the particular configuration of norms, values, beliefs and ways of behaving that characterise the manner in which groups and individuals collaborate. The Goal Hierarchy VISION Rules of Business Main Corporate Goals Comply with the law Division Goals Make a profit Department Goals Protect Assets Work Group Goals Reduce Liabilities Individual Goals Communication Know what’s going on Give direction
  • 5. My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice Clive Burgess © 2007 Involvement in decisions ‘What’s in it for me?’ ‘Empower employees to apply best safety practices in their daily activities’ ‘Continuously improve our safety systems’ ‘Monitor and measure our safety performance’ ‘Sustain processes that ensure relevant regulatory requirements are met or exceeded’ ‘Sustain systems that minimize waste, conserve resources and protect the environment’ ‘Provide and maintain a safe work environment through a consultative and proactive approach to risk management’ ‘Provide training programs which enable employees to fulfil their personal and corporate responsibilities for safety, health and the environment’ ‘Recognize excellence in safety performance’ Shares information Systems of Actions – These are the actual and informal actions or activities conducted by the group, which create official and unofficial roles within the organisation System 2 any set or group of interrelated elements or parts where a change in one part would affect some or all other parts Collins 2005 p629 Action 2 (in contrast with behaviour) any unit or sequence of individual social activity which is intentional or purposive and involves conscious deliberation rather than merely being a result of a biological reflex Collins 2005 p4 Organization 1 a type of collectivity established for specific aims or goals characterised by a formal structure of rules, authority relations etc – These are the formal or Ideal Collins 2005 p435
  • 6. My Management Control System’ Putting the Health and Safety at Work etc Act 1974 into Practice Clive Burgess © 2007 Shared Set of Values Used to direct behaviour Consultation Manage Information PLAN BEHAVIOUR Goal Patterns or Trends Attainment Manage Risks Pattern Maintenance Teamwork Compliance The Participant Observer/Administrator Manage Finance Inform, Instruct or Train Manage People Monitoring the Situation Measuring Performance Reviewing Performance Legislation Acts of Parliament, GUIDELINES Rational Statutory Instruments (SI) Information ORGANISATION Regulations, Involvement Approved Codes of Practice (ACOP) Company Codes of Practice (BSI) Rules, HS (G) 65 Manage Operations Regulations, Policies and Procedures Management Leadership/Supervision