This document discusses implementing a management control system to ensure health and safety in accordance with UK law. It outlines a strategy called PRIME to organize communications through key words to influence safe working practices. The process involves regulating, observing, impacting, and maintaining safety through documentation, training, and risk assessment. The goal is zero harm for all employees through a shared commitment to safety values, behaviors, and expectations.
The document discusses empowerment, accountability, and responsiveness in occupational safety and health (OSH). It defines empowerment as giving employees freedom and authority, accountability as being responsible and answerable, and responsiveness as reacting quickly. It emphasizes clear lines of accountability in safety management and evaluating OSH committee effectiveness. An accountable safety system requires authorized behaviors, objective evaluation, and appropriate consequences.
The document discusses how organizational behavior and culture can influence workplace safety, defining concepts like safety culture and climate, and outlining techniques for analyzing an organization's culture and successfully driving cultural change, such as having strong leadership, communicating a clear vision, and institutionalizing new practices through consistent procedures and reward behaviors. It also provides guidelines for creating a positive safety culture, including getting leadership and employee commitment to safety, effective communication of safety priorities, and training programs that promote safe behaviors and attitudes.
Action research is an iterative process for organizational improvement that involves planning, action, and evaluation. It aims to address problems through a collaborative process between consultants and the client system. Key aspects include gathering data, providing feedback, jointly planning actions, implementing changes, and assessing results to continually refine interventions and drive further improvement. The goal is to equip organizations with tools for ongoing self-analysis and renewal.
There are many reported benefits of Mindfulness. But how do we create a mindful organisation? We show that it's quite different to simply developing mindful people
Changing a corporate safety culture requires systemic engagement from leadership down to employees and can't be accomplished through rhetoric alone. Leaders who try to change the culture solely on their own or without input from others will only create compliance, not real culture change. The article recommends complementing the existing culture rather than trying to overhaul it. It suggests identifying informal influencers, having safety conversations to understand subcultures, and instilling safety as a value through behaviors modeled by leaders and repeated by all employees. Focus on a few key behaviors at a time that fit the current culture and reinforce them until they become routine.
The document provides an overview of the critical steps needed to turn around 14 under-performing schools in the Gauteng East District of South Africa. It outlines an 8-step process for planning that includes conducting a needs assessment, prioritizing needs, analyzing causes, setting goals, identifying goal-achieving activities, acquiring necessary resources, monitoring progress, and evaluating effectiveness. It also discusses tools for participatory decision-making and key knowledge, skills, and attitudes needed for school managers, focusing on managing oneself, one's team, and one's job.
Human Performance Institute Presentation 2010callredge
The document discusses how organizations are facing a human energy crisis, with disengaged employees costing businesses billions each year. It summarizes survey results showing high percentages of disengaged senior executives and employees. The Corporate Athlete program is introduced as a proven approach to expanding personal energy from the inside out. The program teaches comprehensive energy management skills across physical, emotional, mental, and spiritual dimensions to drive full engagement and benefits organizations through improved performance and health/wellness initiatives.
The document discusses empowerment, accountability, and responsiveness in occupational safety and health (OSH). It defines empowerment as giving employees freedom and authority, accountability as being responsible and answerable, and responsiveness as reacting quickly. It emphasizes clear lines of accountability in safety management and evaluating OSH committee effectiveness. An accountable safety system requires authorized behaviors, objective evaluation, and appropriate consequences.
The document discusses how organizational behavior and culture can influence workplace safety, defining concepts like safety culture and climate, and outlining techniques for analyzing an organization's culture and successfully driving cultural change, such as having strong leadership, communicating a clear vision, and institutionalizing new practices through consistent procedures and reward behaviors. It also provides guidelines for creating a positive safety culture, including getting leadership and employee commitment to safety, effective communication of safety priorities, and training programs that promote safe behaviors and attitudes.
Action research is an iterative process for organizational improvement that involves planning, action, and evaluation. It aims to address problems through a collaborative process between consultants and the client system. Key aspects include gathering data, providing feedback, jointly planning actions, implementing changes, and assessing results to continually refine interventions and drive further improvement. The goal is to equip organizations with tools for ongoing self-analysis and renewal.
There are many reported benefits of Mindfulness. But how do we create a mindful organisation? We show that it's quite different to simply developing mindful people
Changing a corporate safety culture requires systemic engagement from leadership down to employees and can't be accomplished through rhetoric alone. Leaders who try to change the culture solely on their own or without input from others will only create compliance, not real culture change. The article recommends complementing the existing culture rather than trying to overhaul it. It suggests identifying informal influencers, having safety conversations to understand subcultures, and instilling safety as a value through behaviors modeled by leaders and repeated by all employees. Focus on a few key behaviors at a time that fit the current culture and reinforce them until they become routine.
The document provides an overview of the critical steps needed to turn around 14 under-performing schools in the Gauteng East District of South Africa. It outlines an 8-step process for planning that includes conducting a needs assessment, prioritizing needs, analyzing causes, setting goals, identifying goal-achieving activities, acquiring necessary resources, monitoring progress, and evaluating effectiveness. It also discusses tools for participatory decision-making and key knowledge, skills, and attitudes needed for school managers, focusing on managing oneself, one's team, and one's job.
Human Performance Institute Presentation 2010callredge
The document discusses how organizations are facing a human energy crisis, with disengaged employees costing businesses billions each year. It summarizes survey results showing high percentages of disengaged senior executives and employees. The Corporate Athlete program is introduced as a proven approach to expanding personal energy from the inside out. The program teaches comprehensive energy management skills across physical, emotional, mental, and spiritual dimensions to drive full engagement and benefits organizations through improved performance and health/wellness initiatives.
1) The document discusses the legal duty of care for safety professionals to provide accurate advice and recommendations, as others may reasonably act on such advice.
2) It presents a DIMRC framework for managing information, documentation, implementation, maintenance, review, and communication to create an auditable trail and maintain control of safety processes.
3) A five-step PIREM process is outlined for benchmarking and reviewing an organization's existing safety system, including reviewing behaviors, organization, establishing guidelines, implementing plans, and maintaining safety practices.
This document summarizes the contents of a UK security handbook. It outlines health and safety policies including accident prevention measures, fire safety procedures, traffic management, contingency planning for emergencies, site duties and roles/responsibilities. It also discusses risk management, standards of behavior, dealing with suspects, assignment details, and guidelines for taking over a new assignment. The purpose is to provide security officers with important information to perform their duties safely and effectively.
The Zone Control System aims to standardize health and safety documentation across sites using a color-coded, nine zone layout. It is based on HSE guidance and legislation. The system covers policies, organizing, planning, implementation, performance measurement, reviewing, auditing, training, risk assessments, fire safety, equipment safety, electrical safety, contractors, and purchasing. Audits are conducted to ensure compliance and corrective actions are taken when needed. Training and instructions are provided to staff on relevant safety topics.
The document introduces the Zone Control System for safety compliance. It provides an overview of the system, including its origins from the author's experience in health and safety management. It was originally created for the author's personal use but has now been developed further and applied to UK Security. The system is designed to help businesses, especially small businesses, achieve safety compliance through involvement and easy-to-use methods. The document disclaims any liability for misuse of the guidebook, which is intended as an introduction rather than a comprehensive safety manual.
This document outlines a framework for achieving safety goals through active monitoring, inspections, and reactive monitoring to investigate issues. It discusses controlling risk through allocating responsibilities, securing commitment to plans, and providing instruction and supervision. Finally, it emphasizes cooperation between individuals and groups, as well as coordination by integrating tasks, activities, and events to comply with relevant legislation, regulations, and procedures.
Risk assessing the tiger and the shoe laceClive Burgess
Ermintrude had an undone shoelace while playing in the playground. An undone shoelace poses a hazard as her shoe could come off, causing her to trip and get hurt. The risk of her getting hurt from an undone shoelace was assessed to be medium in both potential and likelihood of harm. While there was no immediate tiger hazard, an undone shoelace in active play still posed risks.
This document provides instructions for setting up a folder system and process for integrating management practices with risk and quality control at a security company. It describes a two-section folder structure, with Section One focusing on management control. This section includes sub-folders on processes, finance, information, people, operations, and risks. The document provides details on the contents to include in each sub-folder, such as policies, procedures, manuals, and audit documents, to demonstrate standards and practices to a regulatory body.
This document is a checklist for auditing health and safety procedures at a site location. It contains sections to evaluate administration requirements, communication of safety policies, training records, risk assessments, fire safety, welfare facilities, and compliance with regulations regarding chemicals, manual handling, and display screen equipment. The auditor is to check documentation, observe conditions, and note any actions needed to ensure the location maintains appropriate health and safety standards.
Pbog dialectics of activity system 2011Clive Burgess
This document provides an overview of activity theory and its use in understanding organizational life. It discusses key concepts such as subjects, objects, tools/artifacts, rules, community, and outcomes. These concepts are presented in activity theory models developed by Engestrom and others. The document also introduces the concept of PBOG (Plan-Behavior-Outcome-Group) as a way to analyze social relationships and interactions within organizations using an activity theory framework.
This document discusses producing a safety culture in three parts. It recommends preparing by gathering information, using standards like ISO, and setting aims, objectives, and milestones. It also recommends focusing on direction, training, and participation. Finally, it discusses general management practices like risk management and people management, and ensuring environmental health and safety through life skills. The overall document provides guidance on establishing a strong safety culture through preparation, standards, goal-setting, management practices, and participation.
This document introduces the PBOG model for understanding organizational life. PBOG stands for Plan, Patterns of Behaviour, Rational Organization, and Legal or other Guidelines. It explores the relationships between these elements and how they influence each other through feedback loops and dialectical and trialectical flows. Additionally, it presents the PRIME model which aims to operationalize PBOG and manage organizational best practices.
The document describes an activity system model for understanding management practices and processes at micro levels. It explains the key components of an activity system including subjects, objects, outcomes, tools, rules, community and division of labor. It then maps out how specific management processes like planning, implementation, feedback and evaluation fit within this framework and are mediated by social and organizational factors. The goal of the activity system is the reproduction or transformation of patterns of behavior through the interactions between these elements.
The document introduces the acronyms PRIME and IMPACT which are used in business learning and practice. PRIME stands for Process, Regulate, Impact, and Maintain and describes how each letter controls different aspects of a system. IMPACT stands for Involve, Maintain, Process, Advice, Control, and Train and describes community involvement and maintaining goals, boundaries, and training. The presentation was given by Clive Burgess to introduce PRIME and IMPACT.
Health and Safety Made Simple based on INDG 449 produced by the Health and safety executive UK and additional information provided by Clive Burgess 'clive Live' October 2011
This slide show should be usede with PBOG the sociology of organisational life... for more information email clive154@live.co.uk... thank you
This document discusses producing a safety culture in organizations. It provides an overview of key concepts like the evolution of organizational health and safety, the seven S's of a safety culture, an eight part strategy for implementing safety programs, and summaries of several Health and Safety Guidance publications including HSG 65 on safety management systems, HSG 48 on human factors, and HSG 263 on consultation. The document is copyrighted by Clive Burgess and contains diagrams and explanations of these safety frameworks and guidelines.
The documents discuss introducing a Zone Control System (ZCS) and waste management strategies to organizations to promote sustainable development. A ZCS divides an area into numbered zones to better organize waste recycling and allow for continuous improvement. The Rio Summit 2012 calls for collaboration on issues like sustainable development, energy/food/water security, and waste management. Introducing these systems can help manage processes more efficiently while encouraging participation and maintaining patterns of sustainable behavior over time.
This document discusses sociological concepts like activity theory and the sociology of organizational life. It presents diagrams showing how an individual's plan and behavior are shaped by guidelines, organizations, risk management, and other controls. The brain interprets these factors and directs the individual's actions within a rational organization. Quotes are included that discuss resistance to control and the need for socialism over barbarism.
El documento discute los efectos del abuso de alcohol. Explica que el abuso de alcohol no implica dependencia u obsesión, sino el consumo excesivo ocasional. Detalla las consecuencias físicas, psicológicas y sociales del abuso de alcohol tanto en adolescentes como adultos, incluyendo daño al hígado y cerebro, y un mayor riesgo de dependencia futura si se empieza a beber a una edad temprana. También analiza las causas del abuso de alcohol y los riesgos de mezclar alcohol con otras drogas
1. The document provides specifications for the Edison Streetlight product, including dimensions, mounting options, LED performance specs, and notes.
2. Key specifications include a height of 31.5 inches, options for different light distributions and mounting styles, and the ability to include features like dimming, photocells, and utility brackets.
3. Performance specs list initial lumen output and maintenance factors for different LED configurations, drive currents from 350-700mA, and recommended driver models from Mean Well. Notes provide additional information on optics, finishes, dimming, and testing methods.
Parallel Session 2.3.1 What's Your Problem? Lessons on How to Solve National ...NHSScotlandEvent
Diane Murray and Angela Cunningham are the assistant director of clinical improvement and head of midwifery and children's services, respectively. The document discusses creating a culture of safety in healthcare organizations. It emphasizes that leadership must live the values of safety that are espoused, and both management and staff must be committed to rules and completing tasks safely. A culture of safety is built on just learning from mistakes rather than blame, and on proactive and systematic safety practices rather than reactive approaches after accidents.
Operational Leadership and Critical Risk Managementmyosh team
Presented by Mark Cooper, Principal Consultant, Sentis
Whats covered?
High hazard activities rely on rules, procedures and standards to specify ‘safe operation’. While these standards are usually written by experts, they may not universally apply to every situation or operational context. A recent review of over 160 serious incidents across multiple industry sectors, identified that 49% of control failures involved intentional ‘workarounds’. This is not to suggest that workers are defiantly flouting rules or expectations. In fact, often workaround behaviours can be linked back to operational leadership and organisational factors.
Operational leaders set the tone and help shape the environment within which critical controls are managed. They act as role models, define what’s expected and influence behaviours and attitudes through their actions and words. In this webinar we’ll target the role of leadership in critical control management processes.
In this webinar, Sentis Principal Consultant Mark Cooper will explore:
• The psychology of risk, risk taking and risk management
• Strategies for leaders to promote, influence and reinforce the importance of critical control management
• The benefits of examining the ways your work is affected by latent operational and corporate influences.
1) The document discusses the legal duty of care for safety professionals to provide accurate advice and recommendations, as others may reasonably act on such advice.
2) It presents a DIMRC framework for managing information, documentation, implementation, maintenance, review, and communication to create an auditable trail and maintain control of safety processes.
3) A five-step PIREM process is outlined for benchmarking and reviewing an organization's existing safety system, including reviewing behaviors, organization, establishing guidelines, implementing plans, and maintaining safety practices.
This document summarizes the contents of a UK security handbook. It outlines health and safety policies including accident prevention measures, fire safety procedures, traffic management, contingency planning for emergencies, site duties and roles/responsibilities. It also discusses risk management, standards of behavior, dealing with suspects, assignment details, and guidelines for taking over a new assignment. The purpose is to provide security officers with important information to perform their duties safely and effectively.
The Zone Control System aims to standardize health and safety documentation across sites using a color-coded, nine zone layout. It is based on HSE guidance and legislation. The system covers policies, organizing, planning, implementation, performance measurement, reviewing, auditing, training, risk assessments, fire safety, equipment safety, electrical safety, contractors, and purchasing. Audits are conducted to ensure compliance and corrective actions are taken when needed. Training and instructions are provided to staff on relevant safety topics.
The document introduces the Zone Control System for safety compliance. It provides an overview of the system, including its origins from the author's experience in health and safety management. It was originally created for the author's personal use but has now been developed further and applied to UK Security. The system is designed to help businesses, especially small businesses, achieve safety compliance through involvement and easy-to-use methods. The document disclaims any liability for misuse of the guidebook, which is intended as an introduction rather than a comprehensive safety manual.
This document outlines a framework for achieving safety goals through active monitoring, inspections, and reactive monitoring to investigate issues. It discusses controlling risk through allocating responsibilities, securing commitment to plans, and providing instruction and supervision. Finally, it emphasizes cooperation between individuals and groups, as well as coordination by integrating tasks, activities, and events to comply with relevant legislation, regulations, and procedures.
Risk assessing the tiger and the shoe laceClive Burgess
Ermintrude had an undone shoelace while playing in the playground. An undone shoelace poses a hazard as her shoe could come off, causing her to trip and get hurt. The risk of her getting hurt from an undone shoelace was assessed to be medium in both potential and likelihood of harm. While there was no immediate tiger hazard, an undone shoelace in active play still posed risks.
This document provides instructions for setting up a folder system and process for integrating management practices with risk and quality control at a security company. It describes a two-section folder structure, with Section One focusing on management control. This section includes sub-folders on processes, finance, information, people, operations, and risks. The document provides details on the contents to include in each sub-folder, such as policies, procedures, manuals, and audit documents, to demonstrate standards and practices to a regulatory body.
This document is a checklist for auditing health and safety procedures at a site location. It contains sections to evaluate administration requirements, communication of safety policies, training records, risk assessments, fire safety, welfare facilities, and compliance with regulations regarding chemicals, manual handling, and display screen equipment. The auditor is to check documentation, observe conditions, and note any actions needed to ensure the location maintains appropriate health and safety standards.
Pbog dialectics of activity system 2011Clive Burgess
This document provides an overview of activity theory and its use in understanding organizational life. It discusses key concepts such as subjects, objects, tools/artifacts, rules, community, and outcomes. These concepts are presented in activity theory models developed by Engestrom and others. The document also introduces the concept of PBOG (Plan-Behavior-Outcome-Group) as a way to analyze social relationships and interactions within organizations using an activity theory framework.
This document discusses producing a safety culture in three parts. It recommends preparing by gathering information, using standards like ISO, and setting aims, objectives, and milestones. It also recommends focusing on direction, training, and participation. Finally, it discusses general management practices like risk management and people management, and ensuring environmental health and safety through life skills. The overall document provides guidance on establishing a strong safety culture through preparation, standards, goal-setting, management practices, and participation.
This document introduces the PBOG model for understanding organizational life. PBOG stands for Plan, Patterns of Behaviour, Rational Organization, and Legal or other Guidelines. It explores the relationships between these elements and how they influence each other through feedback loops and dialectical and trialectical flows. Additionally, it presents the PRIME model which aims to operationalize PBOG and manage organizational best practices.
The document describes an activity system model for understanding management practices and processes at micro levels. It explains the key components of an activity system including subjects, objects, outcomes, tools, rules, community and division of labor. It then maps out how specific management processes like planning, implementation, feedback and evaluation fit within this framework and are mediated by social and organizational factors. The goal of the activity system is the reproduction or transformation of patterns of behavior through the interactions between these elements.
The document introduces the acronyms PRIME and IMPACT which are used in business learning and practice. PRIME stands for Process, Regulate, Impact, and Maintain and describes how each letter controls different aspects of a system. IMPACT stands for Involve, Maintain, Process, Advice, Control, and Train and describes community involvement and maintaining goals, boundaries, and training. The presentation was given by Clive Burgess to introduce PRIME and IMPACT.
Health and Safety Made Simple based on INDG 449 produced by the Health and safety executive UK and additional information provided by Clive Burgess 'clive Live' October 2011
This slide show should be usede with PBOG the sociology of organisational life... for more information email clive154@live.co.uk... thank you
This document discusses producing a safety culture in organizations. It provides an overview of key concepts like the evolution of organizational health and safety, the seven S's of a safety culture, an eight part strategy for implementing safety programs, and summaries of several Health and Safety Guidance publications including HSG 65 on safety management systems, HSG 48 on human factors, and HSG 263 on consultation. The document is copyrighted by Clive Burgess and contains diagrams and explanations of these safety frameworks and guidelines.
The documents discuss introducing a Zone Control System (ZCS) and waste management strategies to organizations to promote sustainable development. A ZCS divides an area into numbered zones to better organize waste recycling and allow for continuous improvement. The Rio Summit 2012 calls for collaboration on issues like sustainable development, energy/food/water security, and waste management. Introducing these systems can help manage processes more efficiently while encouraging participation and maintaining patterns of sustainable behavior over time.
This document discusses sociological concepts like activity theory and the sociology of organizational life. It presents diagrams showing how an individual's plan and behavior are shaped by guidelines, organizations, risk management, and other controls. The brain interprets these factors and directs the individual's actions within a rational organization. Quotes are included that discuss resistance to control and the need for socialism over barbarism.
El documento discute los efectos del abuso de alcohol. Explica que el abuso de alcohol no implica dependencia u obsesión, sino el consumo excesivo ocasional. Detalla las consecuencias físicas, psicológicas y sociales del abuso de alcohol tanto en adolescentes como adultos, incluyendo daño al hígado y cerebro, y un mayor riesgo de dependencia futura si se empieza a beber a una edad temprana. También analiza las causas del abuso de alcohol y los riesgos de mezclar alcohol con otras drogas
1. The document provides specifications for the Edison Streetlight product, including dimensions, mounting options, LED performance specs, and notes.
2. Key specifications include a height of 31.5 inches, options for different light distributions and mounting styles, and the ability to include features like dimming, photocells, and utility brackets.
3. Performance specs list initial lumen output and maintenance factors for different LED configurations, drive currents from 350-700mA, and recommended driver models from Mean Well. Notes provide additional information on optics, finishes, dimming, and testing methods.
Parallel Session 2.3.1 What's Your Problem? Lessons on How to Solve National ...NHSScotlandEvent
Diane Murray and Angela Cunningham are the assistant director of clinical improvement and head of midwifery and children's services, respectively. The document discusses creating a culture of safety in healthcare organizations. It emphasizes that leadership must live the values of safety that are espoused, and both management and staff must be committed to rules and completing tasks safely. A culture of safety is built on just learning from mistakes rather than blame, and on proactive and systematic safety practices rather than reactive approaches after accidents.
Operational Leadership and Critical Risk Managementmyosh team
Presented by Mark Cooper, Principal Consultant, Sentis
Whats covered?
High hazard activities rely on rules, procedures and standards to specify ‘safe operation’. While these standards are usually written by experts, they may not universally apply to every situation or operational context. A recent review of over 160 serious incidents across multiple industry sectors, identified that 49% of control failures involved intentional ‘workarounds’. This is not to suggest that workers are defiantly flouting rules or expectations. In fact, often workaround behaviours can be linked back to operational leadership and organisational factors.
Operational leaders set the tone and help shape the environment within which critical controls are managed. They act as role models, define what’s expected and influence behaviours and attitudes through their actions and words. In this webinar we’ll target the role of leadership in critical control management processes.
In this webinar, Sentis Principal Consultant Mark Cooper will explore:
• The psychology of risk, risk taking and risk management
• Strategies for leaders to promote, influence and reinforce the importance of critical control management
• The benefits of examining the ways your work is affected by latent operational and corporate influences.
This document discusses key concepts and principles of management. It defines management as the creation of an internal environment where individuals can efficiently work together towards group goals. Management may also be defined as applying principles to control people and resources in an enterprise. Some important reasons for understanding management concepts are to increase efficiency, develop management as a science, enable research, and achieve social objectives. The document also distinguishes administration, management, and organization and outlines various principles of management like policy making, balance, incentives, and leadership.
This document provides information about an upcoming Safety Psychology Conference in 2017 in Auckland, New Zealand. It includes details about pre-conference workshops, the two-day conference program, and featured speakers who will address topics like developing safety mindsets, understanding human factors that impact safety culture, and techniques for engaging employees and embedding organizational change. Registration information and discounts for early booking are also provided.
A safety culture is characterized by shared beliefs, values and attitudes regarding safety. It is a subset of overall organizational culture. Key aspects of a positive safety culture include employees understanding the importance of safety and exhibiting safe behaviors like wearing PPE. Developing a strong safety culture should be a top priority as it has the greatest impact on reducing accidents. Objectives of a safety culture include connecting all employees around reducing incidents through following not just procedures but also being accountable for safety. Management must be committed to enforcing standards while employees follow and ensure compliance. Developing a culture of safety is an ongoing process that requires continuous efforts like training, feedback, and recognizing safe behaviors.
Targeted Solutions provides behavior modification solutions to organizations to help improve safety performance. They use a behavior-based process that focuses on identifying and eliminating at-risk behaviors. This process is implemented from the lowest to highest levels of an organization using group dynamics and feedback to encourage safe behaviors. Targeted Solutions has over 40 years of experience applying this methodology across various industries globally.
This document provides information about an upcoming Safety Psychology Conference in 2017 in Auckland, New Zealand. It includes details about pre-conference workshops, the two-day conference schedule and speakers, as well as registration and discount information. The conference will focus on applying psychological theories and frameworks to develop and improve safety practices in organizations. It will address topics like developing safety mindsets, understanding human factors that impact safety culture, and techniques for engaging employees and embedding organizational change. Various industry professionals are listed as speakers who will provide case studies and insights from their experience in leading safety initiatives and culture change.
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Chapter 10
Leadership for Performance Excellence
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OutlineDiscuss the importance of leadership for qualityDescribe the role of leaders in performance excellence,Provide some examples of leaders who have inspired their organizations Provide examples of leadership practicesCompare the TQ view of leadership to several prominent leadership theories
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Simon Sinek, leadership expert, speaks at ASQ's 2012 World Conference on Quality and Improvement
https://youtu.be/ifqD69oVyHc
Importance of Leadership Deming’s 14 Points
Point 1. Create and publish to all employees a statement of the aims and purposes of the company or other organization. The management must demonstrate constantly their commitment to this statement.
Point 7. Teach and institute leadership.
Point 8. Drive out fear. Create trust. Create a climate for innovation.
Point 12. Remove barriers that rob people of pride in workmanship.
Point 14. Take action to accomplish the transformation.Driver of performance excellence in the Baldrige Award criteria
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Steve Jobs on Continuous Improvement
https://youtu.be/Wc6bI16xuko
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Leadership PerspectivesVision that stimulates hope and mission that transforms hope into realityRadical servanthood that saturates the organizationStewardship that shepherds its resourcesIntegration that drives its economyCourage to sacrifice personal or team goals for the greater community goodCommunication that coordinates its effortsConsensus that drives unity of purposeEmpowerment that grants permission to make mistakes, encourages the honesty to admit them, and gives the opportunity to learn from themConviction that provides the stamina to continually strive toward business excellence
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Executive LeadershipDefining and communicating business directionsEnsuring that goals and expectations are metReviewing business performance and taking appropriate actionCreating an enjoyable work environmentSoliciting input and feedback from customersEnsuring that employees are effective contributorsMotivating, inspiring, and energizing employeesRecognizing employee contributionsProviding honest feedback
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Roles of a Quality LeaderEstablish a visionLive the valuesLead continuous improvement
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Leadership SystemThe leadership system refers to how leadership is exercised, formally and informally, throughout an organization. These elements include how key decisions are made, communicated, and carried out at all levels. It includes
structures and mechanisms for decision making
selection and development of leaders and managers
reinforcement of values, directions, and performance expectations
mechanisms for leaders’ self-examination and self-improvement
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Bringing our Core Values to life: Quality – 2:10
https://youtu.be/Ln7qbwXKVJk
Leadership Theory –
Mintzberg’s ModelInterpersonal roles
Figurehead
Leader
LiaisonInformational roles
Monitor
Disseminator
Spokesperson
*Decisional rolesEntrepreneurDisturbance handlerResource allocatorNegotiator
*
...
This document provides an overview of budgeting and management control. It discusses key concepts like control, operational control, and management control. Operational control focuses on detailed performance measures and standards at the operating level, while management control involves evaluating mid-level manager performance against long-term strategic goals. Effective management control systems (MCS) should align with organizational strategies and structure. MCS can use formal rules and procedures or informal shared values for control. Common control mechanisms include culture, bureaucracy, and market forces.
The document outlines 6 steps that Journey Partners uses to develop positive safety cultures in organizations: 1) Create a safety culture plan, 2) Engage all stakeholders, 3) Build safety leadership, 4) Improve hazard controls, 5) Imbed 'people based safety' tools and approaches, and 6) Build team safety skills. For each step, Journey Partners provides training programs, workshops, and tools to assess safety culture, develop strategic plans, provide leadership training, teach hazard management, build positive safety attitudes and behaviors, and strengthen team-based safety. The goal is to help organizations achieve a "step change" in safety performance through developing systems, culture and skills.
This document discusses evidence-based management (EBMgt), which is making organizational decisions based on scientific principles, valid facts, critical thinking, and ethical considerations. EBMgt can lead to better decisions by learning from what works and avoiding what doesn't. It also allows for defensible decisions that can withstand scrutiny. The document outlines five good EBMgt habits: 1) get evidence into conversations, 2) teach/learn scientific and business evidence, 3) learn to gather evidence, 4) become "decision aware", and 5) reflect on ethical implications. It provides examples of how to interpret business facts and search for scientific evidence to improve decision making.
A Culture and Leadership Upholding Health and Safety at Workjovy88
This document discusses the importance of leadership in establishing a strong safety culture at work. It outlines four core actions for leaders: 1) plan the direction for health and safety by establishing a policy and priorities, 2) deliver health and safety by ensuring adequate resources, risk assessments, and employee involvement, 3) monitor health and safety through reporting, audits and responding to changes or failures, and 4) regularly review health and safety policies, risk management, and decisions to address any weaknesses. The document emphasizes that poor safety leadership can result in liability for directors and significant costs to organizations from accidents, lost time, and legal issues.
The document summarizes a presentation on safety improvement with a focus on leadership. It discusses how safety leaders can engage employees, influence culture, and drive positive change. Key points include the need for safety leaders to be visible, develop realistic improvement plans through engagement, and celebrate successes. Safety culture is influenced over time through communication, enforcing expectations, and ensuring systems are validated and followed, especially during crises. Turning risks into opportunities requires experience to balance mitigation and productivity.
Week 1Defining the Safety Management SystemSeveral years .docxcelenarouzie
Week 1
Defining the Safety Management System
Several years ago, during my short time as a football coach, I had the pleasure of meeting and listening to legendary coach, Eddie Robinson. He spoke about the importance of a system. Coach Robinson relayed the experience of being thrust into the helm at Grambling. He had been informed of how simple minded his athletes would be and the difficulty of running plays and defensive schemes. Well, if you watched Grambling State during the Robinson era, you would see anything but a simple offensive scheme. Instead you would see multiple formations, motions, audibles, and an attack that could change and adapt midstream. It was his system that enabled the team to understand and execute his plan. In other words, it learned from its experiences.
A safety system must have the same characteristics. It has to be able to adapt procedures and policies at a pace which allows it to manage the outcomes that are associated with the tasks of the organization. In order to accomplish this it must:
1. Collect relevant statistics and information (facts)
2. Organize and analyze the data (investigate)
3. Implement countermeasures
4. Monitor changes, and
5. Communicate with all the components.
A safety management system must be comprehensive in order to allow the organization to learn from its experience. The goal of a management system is to implement a chosen strategy by allocating resources at critical tasks (Kausek, 2007). A system is defined as a set of interacting or interdependent entities, real or abstract, that form a whole. The whole is the operating process that governs the core activities mentioned above.
The structure of the system is defined from its processes. It is further described as “open” or “closed.” A closed system operates by itself without interaction from other entities or inputs. “Open” describes a system which interacts with entities in an environment. Safety is an “open” system. It has many customers that have input to it and then it produces an output or service to the customer.
We can further describe systems as high functioning or low functioning. This refers to the exchange of information between the inputs and the system. In other words safety is an “open” and “highly functional” system. Safety continually exchanges feedback to its inputs in order to maintain close alignment. So, it collects data, analyzes it, adapts to it, coordinates change, and then resets to do it again.
A simple schematic of this exchange could be drawn in this manner.
In this basic schematic you can see that safety has closely aligned inputs. This drawing can be made better. Missing is the names of the customers and the services or outputs that safety produces to each.
A systematic approach encompasses all levels of an organization. The functions can be spread among each level or among its inputs, if so structured. This helps in implementing the change and directing its continuation. But the bigges.
This document discusses developing a safety culture in an organization. It defines safety culture as the behaviors, beliefs, values, and symbols shared by a group regarding health and safety that influence their behavior. Factors like age, gender, education and social influences impact safety culture. The key steps to developing a safety culture are to communicate safety policies, provide training, lead by example, implement positive reporting systems, and involve all employees. A positive safety culture benefits an organization through reduced costs and risks, and improved reputation.
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A short duration safety survey on such particular work crew to predict and compliance safety norms based on Behavior-Based Safety (BBS)" A process that creates a safety partnership between management and employees that continually focuses people's attentions and actions on theirs, and others, daily safety behavior. "focuses on what people do, analyzes why they do it, and then applies a research-supported intervention strategy to improve what people do".
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