Targeted Solutions provides behavior modification solutions to organizations to help improve safety performance. They use a behavior-based process that focuses on identifying and eliminating at-risk behaviors. This process is implemented from the lowest to highest levels of an organization using group dynamics and feedback to encourage safe behaviors. Targeted Solutions has over 40 years of experience applying this methodology across various industries globally.
Serious Incident PreventionSM(SIP) provides critical training designed to reduce catastrophic events.
Participants will learn how to:
Identify risks and work practices critical to addressing those risks
Measure and track those work practices
Encourage conversations around those critical work practices
Identify improvement targets and creates action plans
Include an effective Process Safety Leadership
Develop a Team that involves representative engineers, management, operators, and maintenance
Measure behaviors that are critical to serious incidents:
Maintenance of instrumentation and controls
Completion of hazard analysis, inspection, and testing
Compliance with work permits and procedures
Completion of process upset logs and review at shift change
TESTIMONIALS
“Best workshop I have ever been to. I have been struggling for a while as to how I could engage in our safety program in a meaningful way. You have given me the keys.”
“This is exactly what we needed. And it comes at a great time in the development of our safety program”
For full details, download the PDF brochure today OR contact kris@360bsi.com.
Serious Incident Prevention (SIP) provides critical training designed to reduce catastrophic events.
Participants will learn how to:
Identify risks and work practices critical to addressing those risks
Measure and track those work practices
Encourage conversations around those critical work practices
Identify improvement targets and creates action plans
Include an effective Process Safety Leadership
Develop a Team that involves representative engineers, management, operators, and maintenance
Measure behaviors that are critical to serious incidents:
Maintenance of instrumentation and controls
Completion of hazard analysis, inspection, and testing
Compliance with work permits and procedures
Completion of process upset logs and review at shift change
TESTIMONIALS
“Best workshop I have ever been to. I have been struggling for a while as to how I could engage in our safety program in a meaningful way. You have given me the keys.”
“This is exactly what we needed. And it comes at a great time in the development of our safety program”
For full details, download the PDF brochure today OR contact kris@360bsi.com.
Improving Safety and Health Management in the Construction Industry.
A safety culture helps to ensure wider adoption of safety practices and allows companies to better reap the benefits of their safety investments. The new findings on the influence of a safety culture at a construction company, along with striking differences from the findings in 2012, demonstrate that encouraging a safety culture is critical, that safety investments in the industry are clearly paying off and that jobsite workers are increasingly recognized as playing a critical role in ensuring high safety performance at construction companies. Procore considers safety to be of utmost importance in the construction industry. To learn more please visit https://www.procore.com/.
Building an effective safety culture editsG&A Partners
Join us as we offer proven solutions and techniques that encourage company-wide buy in for your safety initiatives. We will discuss the benefits of empowering your employees to take personal responsibility for their own safety, as well as the safety of those around them. Topics will include incentive programs, visual safety, and behavioral-based safety programs.
Serious Incident PreventionSM(SIP) provides critical training designed to reduce catastrophic events.
Participants will learn how to:
Identify risks and work practices critical to addressing those risks
Measure and track those work practices
Encourage conversations around those critical work practices
Identify improvement targets and creates action plans
Include an effective Process Safety Leadership
Develop a Team that involves representative engineers, management, operators, and maintenance
Measure behaviors that are critical to serious incidents:
Maintenance of instrumentation and controls
Completion of hazard analysis, inspection, and testing
Compliance with work permits and procedures
Completion of process upset logs and review at shift change
TESTIMONIALS
“Best workshop I have ever been to. I have been struggling for a while as to how I could engage in our safety program in a meaningful way. You have given me the keys.”
“This is exactly what we needed. And it comes at a great time in the development of our safety program”
For full details, download the PDF brochure today OR contact kris@360bsi.com.
Serious Incident Prevention (SIP) provides critical training designed to reduce catastrophic events.
Participants will learn how to:
Identify risks and work practices critical to addressing those risks
Measure and track those work practices
Encourage conversations around those critical work practices
Identify improvement targets and creates action plans
Include an effective Process Safety Leadership
Develop a Team that involves representative engineers, management, operators, and maintenance
Measure behaviors that are critical to serious incidents:
Maintenance of instrumentation and controls
Completion of hazard analysis, inspection, and testing
Compliance with work permits and procedures
Completion of process upset logs and review at shift change
TESTIMONIALS
“Best workshop I have ever been to. I have been struggling for a while as to how I could engage in our safety program in a meaningful way. You have given me the keys.”
“This is exactly what we needed. And it comes at a great time in the development of our safety program”
For full details, download the PDF brochure today OR contact kris@360bsi.com.
Improving Safety and Health Management in the Construction Industry.
A safety culture helps to ensure wider adoption of safety practices and allows companies to better reap the benefits of their safety investments. The new findings on the influence of a safety culture at a construction company, along with striking differences from the findings in 2012, demonstrate that encouraging a safety culture is critical, that safety investments in the industry are clearly paying off and that jobsite workers are increasingly recognized as playing a critical role in ensuring high safety performance at construction companies. Procore considers safety to be of utmost importance in the construction industry. To learn more please visit https://www.procore.com/.
Building an effective safety culture editsG&A Partners
Join us as we offer proven solutions and techniques that encourage company-wide buy in for your safety initiatives. We will discuss the benefits of empowering your employees to take personal responsibility for their own safety, as well as the safety of those around them. Topics will include incentive programs, visual safety, and behavioral-based safety programs.
• Define the concept of culture and its impact on individuals, groups and organizations.
• Describe the various cultures that impact individuals, such as national, professional and organizational culture and explain the difference between them.
• Understand and explain the importance of a positive organizational culture for the success of the safety management system.
• indicate the importance and measures of management commitment.
Human factors, particularly human error, impacts how everyone works. Understanding how human factors affects productivity, quality, profitability, and prosperity in a global market. In the fourth industrial revolution, which is occurring now, it's very important to understand not only the work but how the works gets done. Using technology and innovations can help improve speed and reliability but humans are the driver for safety culture and behavior. Engineering, administrative controls and the use of personal protective clothing and equipment can help protect workers but understanding and doing the correctly each and every time will lead toward sustainable objectives and reduce waste and maximize time toward product/service output. Where emphasis is placed within the organization depends on the risk governance and strategic management objectives. The higher the risk the greater the reward or catastrophic loss. Understanding people and how they work is the safety catalyst in maximizing profits, productivity and quality.
Improving Safety Culture and Safety Program can have huge dividends in profitability for the company. Not only in insurance costs but improving the overall bottom line. This was a presentation I did in Omaha for the Occupational Health and Safety.
Learn how to implement Behavioral Based Safety system (BBS) at your workplace; what are the benefits of BBS, what are the roles of the employees and more.
Presents the core features of how to create a Behavioral Safety process. The process is customizable to suit any type of industry / location and is based on a 20 year track record of success on 5 continents.
A presentation given at the 2016 Traffic Safety Conference during Breakout Session 15: Traffic Safety Culture Indexing. By Terry Stobbe, Ph.D., Associate Professor, Department of Community, Environment and Policy, University of Arizona
A case study examining the actual impact of safety leadership on employee safety behavior in the OIl & Gas construction sector, over a two year period during the roll-out and execution of 'B-Safe', a behavioral safety process.
5 Top Tips for Implementing a Successful Safety Culture in Global OrganizationsPECB
A safety culture within an organization values and embeds safety in every process, decision and action. This webinar explores what needs to be done in implementing a safety culture and what are the top actions and traps to consider during the implementation.
Main points covered:
• Why is the implementation of safety culture important?
• What works when implementing a safety culture?
• What are the elite actions to take during the implementation of safety culture?
• Which dangerous traps should you avoid while implementing the safety culture?
Presenter:
Cathy Hansell, the President of Breakthrough Results, has over 30 years of safety, health, environmental (SHE), product and manufacturing quality experience, holding various senior leadership roles at several international corporations. She is a frequent guest speaker at business and academia conferences, councils and symposia in such topics as safety culture, sustainability, leadership engagement, six sigma and wellness. She was awarded the 2010 Woman of the Year in the Safety and Health Field from the National Association of Professional Women, and one of the Top 100 Women in Safety Engineering from the American Society of Safety Engineers. Most recently, Cathy co-founded the Centre for Corporate Responsibility and Sustainable Development in Europe.
Link of the recorded session published on YouTube: https://youtu.be/35JZgF3v2Jo
presentation of safety role of management. you will find the information that you need to present it in the report. you can download the report in my uploads.
10 ways to ensure your safety leadership journey towards vision zeroConsultivo
This presentation on Safety Leadership Journey towards Vision Zero is about the path ahead - the ten major ways of establishing a culture of proactive leadership ensuring a safety culture for everyone.
• Define the concept of culture and its impact on individuals, groups and organizations.
• Describe the various cultures that impact individuals, such as national, professional and organizational culture and explain the difference between them.
• Understand and explain the importance of a positive organizational culture for the success of the safety management system.
• indicate the importance and measures of management commitment.
Human factors, particularly human error, impacts how everyone works. Understanding how human factors affects productivity, quality, profitability, and prosperity in a global market. In the fourth industrial revolution, which is occurring now, it's very important to understand not only the work but how the works gets done. Using technology and innovations can help improve speed and reliability but humans are the driver for safety culture and behavior. Engineering, administrative controls and the use of personal protective clothing and equipment can help protect workers but understanding and doing the correctly each and every time will lead toward sustainable objectives and reduce waste and maximize time toward product/service output. Where emphasis is placed within the organization depends on the risk governance and strategic management objectives. The higher the risk the greater the reward or catastrophic loss. Understanding people and how they work is the safety catalyst in maximizing profits, productivity and quality.
Improving Safety Culture and Safety Program can have huge dividends in profitability for the company. Not only in insurance costs but improving the overall bottom line. This was a presentation I did in Omaha for the Occupational Health and Safety.
Learn how to implement Behavioral Based Safety system (BBS) at your workplace; what are the benefits of BBS, what are the roles of the employees and more.
Presents the core features of how to create a Behavioral Safety process. The process is customizable to suit any type of industry / location and is based on a 20 year track record of success on 5 continents.
A presentation given at the 2016 Traffic Safety Conference during Breakout Session 15: Traffic Safety Culture Indexing. By Terry Stobbe, Ph.D., Associate Professor, Department of Community, Environment and Policy, University of Arizona
A case study examining the actual impact of safety leadership on employee safety behavior in the OIl & Gas construction sector, over a two year period during the roll-out and execution of 'B-Safe', a behavioral safety process.
5 Top Tips for Implementing a Successful Safety Culture in Global OrganizationsPECB
A safety culture within an organization values and embeds safety in every process, decision and action. This webinar explores what needs to be done in implementing a safety culture and what are the top actions and traps to consider during the implementation.
Main points covered:
• Why is the implementation of safety culture important?
• What works when implementing a safety culture?
• What are the elite actions to take during the implementation of safety culture?
• Which dangerous traps should you avoid while implementing the safety culture?
Presenter:
Cathy Hansell, the President of Breakthrough Results, has over 30 years of safety, health, environmental (SHE), product and manufacturing quality experience, holding various senior leadership roles at several international corporations. She is a frequent guest speaker at business and academia conferences, councils and symposia in such topics as safety culture, sustainability, leadership engagement, six sigma and wellness. She was awarded the 2010 Woman of the Year in the Safety and Health Field from the National Association of Professional Women, and one of the Top 100 Women in Safety Engineering from the American Society of Safety Engineers. Most recently, Cathy co-founded the Centre for Corporate Responsibility and Sustainable Development in Europe.
Link of the recorded session published on YouTube: https://youtu.be/35JZgF3v2Jo
presentation of safety role of management. you will find the information that you need to present it in the report. you can download the report in my uploads.
10 ways to ensure your safety leadership journey towards vision zeroConsultivo
This presentation on Safety Leadership Journey towards Vision Zero is about the path ahead - the ten major ways of establishing a culture of proactive leadership ensuring a safety culture for everyone.
Worker safety trainings are the most essential foundation block for building a safety culture in any organisation. Worker skill training and capacity building is unique and to be designed, developed and delivered with proper competence & focus.
The #KnowledgeReport on Worker Safety Skill Training –foundation for a sustainable safe workplace is here!
Launched at ICC Industrial Safety and Surveillance Conclave 2018
Download the full knowledge report!
https://www.consultivo.in/news-events/knowledge-partner-icc-safety-conclave/
#Consultivo #KnowledgeIsPower #KnowledgeReport #WorkerSafetySkillTraining #SafetyCulture
BUILDING A SAFETY CULTURE
A safety culture is an organizational culture that places a high level of importance on safety beliefs, values and attitudes—and these are shared by the majority of people within the company or workplace. It can be characterized as 'the way we do things around here'.
It is a subset of the overall organizational or company culture. Many companies talk about 'safety culture' when referring to the inclination of their employees to comply with rules or act safety or unsafely.
A positive safety culture exists when employees understand the importance of safety and exhibit positive safety behaviors. Examples of positive safety behaviors include wearing personal protective equipment (PPE) without being asked, completing risks assessments for all jobs and reporting all incidents.
According to the Occupational Safety and Health Administration (OSHA), developing a strong safety culture has the single greatest impact on accident reduction of any workplace practice. Therefore, developing a safety culture should be a top priority for the managers and supervisors at your organization.
OBJECTIVES OF A SAFETY CULTURE
Safety culture is the set of shared attitudes, beliefs, and practices demonstrated by workers at all levels of the company. A positive safety culture connects everyone in the company around a common goal to measurably reduce near misses and incidents. It goes beyond following safety procedures and rules.
In a positive safety culture, all employees are accountable for maintaining standards and procedures. This means management enforces safety standards and understands the requirements for a safe workplace, while on-site employees follow those standards and ensure their colleagues follow them, too.
Safety Culture is about People, Practices and Environment. As organizations and workplaces we should endeavor to be strong culture based.
What does strong culture-based safety mean?
Let’s take a look at each word in turn…
• Culture: the shared values, beliefs and attitudes of a given group, which show themselves as behavior.
• Based: the main principle or starting point.
• Safety: people not getting injured or killed.
A safety culture consists of shared beliefs, practices and mind-sets that exist at an organization and form an atmosphere of attitudes that shape behavior in a positive way. An organization’s safety culture is a direct result of the following factors:
• Management and employee norms, assumptions, and beliefs
• Management and employee attitudes
• Values, myths, and stories
• Policies and procedures
• Supervisor priorities, responsibilities, and accountability
• Production and bottom line pressure versus quality issues
• Actions, or lack thereof, to correct unsafe behaviors
• Employee training and motivation
• Employee involvement and buy-in during the process
A company’s safety culture is a direct reflection of the organization’s overarching culture and the people who work in it. As a result, most employees will gen
Behaviour-Based Safety by BIS Training SolutionsBIS Safety
Behavior-Based Safety (BBS) is the process that creates a safety partnership between management and workers, focuses on people’s behaviour related to how they work, and encourages all workers to be safe and to work safely all time. To know more visit site.
Safety Inspections and Sample Safety Inspection.Health and safety training D...Salman Jailani
Safety Inspections and Sample Safety Inspection.Health and safety training Definition of risk WHAT ARE PERMITS-TO-WORK
Mechanical Engineering
00923006902338
CISSPills are short-lasting presentations covering topics to study in order to prepare CISSP exam. CISSPills is a digest of my notes and doesn't want to replace a studybook, it wants to be only just another companion for self-paced students.
Every issue covers different topics of CISSP's CCBK and the goal is addressing all the 10 domains which compose CISSP.
IN THIS ISSUE:
Domain 3: Information Security Governance and Risk Management
- Security Governance
- Security Roles and Responsibilities
- Personnel Security
- Screening and Background checks
- Employment Agreements
- Employment Termination
- Security-Awareness Training
In contemporary work settings, ensuring the safety and well-being of employees stands as a paramount concern. Each year, workplace incidents lead to countless injuries and substantial financial losses for businesses globally. Consequently, implementing proactive safety measures becomes imperative. Enter HIRA – Hazard Identification and Risk Assessment. HIRA serves not merely as another safety protocol but as a strategic approach aimed at identifying potential hazards and evaluating associated risks. This proactive methodology not only elevates workplace safety but also instils a culture of prevention and readiness within organizations. In this blog, we will delve into the significance of HIRA, its implementation process, and benefits it presents in transforming workplace safety standards.
WHAT IS HIRA?
HIRA, which stands for Hazard Identification and Risk Assessment, embodies a systematic approach utilized to identify potential hazards within the workplace and evaluate their corresponding risks. HIRA serves as a critical component in the field of occupational health and safety. It’s a two-step process aimed at first uncovering potential hazards within a workplace, then evaluating the extent of risks these hazards might pose to employees, processes, or the environment. The core objective of HIRA is centred on proactively preventing accidents, injuries, and occupational illnesses by addressing potential hazards before they escalate into safety incidents. Through a methodical analysis of hazards and risk assessment, organizations can effectively prioritize mitigation efforts, allocate resources efficiently, and establish a safer work environment for all stakeholders involved.
BENEFITS OF IMPLEMENTING HIRA?
Implementing a robust workplace safety program, such as the HIRA (Hazard Identification and Risk Assessment), offers numerous benefits to organizations, including:
• Employee Health and Well-being: Prioritizing workplace safety minimizes accidents and injuries, resulting in a healthier workforce with fewer instances of illness or disability.
• Cost Reduction: Preventing accidents reduces healthcare expenses, workers’ compensation claims, and potential legal costs. It also minimizes downtime and enhances productivity by curbing absenteeism.
• Enhanced Morale and Productivity: A safe work environment boosts employee morale, leading to increased productivity and job satisfaction. This positive atmosphere can also reduce turnover rates.
• Quality Enhancement: A safe workplace correlates with higher quality output as employees are more focused and less error-prone when supported by effective safety protocols.
• Competitive Advantage: A strong commitment to workplace safety differentiates an organization from its competitors, appealing to clients and partners who prioritize employee well-being.
M_o_R is intended to help organisations put in place an effective framework for risk management. This will help them make informed decisions about the risks that affect their strategic, programme, project and operational objectives. The guide provides a route map for risk management, bringing together basic concepts, an approach, a process with a set of interrelated process steps, and pointers to more detailed sources of advice on risk management techniques and specialisms. It also provides advice on how the principles, approach and processes should be embedded, reviewed and applied differently depending on the nature of the objectives at risk.
This three day Management of Risk (M_o_R) course is designed to illustrate this best practice framework and give candidates an understanding of risk as it should be managed across an organisation. Within project and programme environments there will always be risk which needs to be identified, analysed and managed. Other areas of an organisation will also be exposed to risks as operational functions are carried out. M_o_R provides guidance on how best to deal with all these areas.
The Guide has been written by leading industry experts and is part of the ‘Swirl’ set of best practices managed by AXELOS, which includes ITIL, PRINCE2 & MSP methodologies. This training event is designed to prepare candidates to manage risks in a controlled and structured way by examining the M_o_R guide. Examinations are available during the event for candidates to achieve the Foundation level certification.
Syzygal is a globally Accredited Training Organisation and Accredited Courseware Provider for the M_o_R education & certification program. We are accredited by the following Examination Institutes: APMG, EXIN, Loyalist and PEOPLECERT.
White paper pragmatic safety solutionsCraig Tappel
Small to mid-sized firms have a variety of safety-related challenges and priorities to address. The safety function is typically assumed by someone from Human Resources, Facilities, Finance, and/or Operations. We are not attempting to make anyone an expert in any of these areas; rather, we aim to provide a general guide to what key safety priorities to focus on, given limited time and capital resources.
We offer collaborative safety training services including child welfare,health services,systemic critical incident reviews for all Nashville industries.
1. Targeted SolutionsFOR COMPREHENSIVE, SUSTAINABLE ORGANIZATIONAL BEHAVIOUR
MODIFICATION SOLUTIONS
Company Profile
Prepared by Leon Geldenhuys
Vision and Mission
This Document serves the purpose of informing our Clients in
terms of the services provided as well as the methodology that is
followed in delivering this service. Furthermore, we summarize
the Vision and Mission of TARGETED SOLUTIONS as well as our
terms of engagement.
2. Statement
Our
Visi
on
TARGETED SOLUTIONS will be the preferred
Behaviour Modification Solutions enterprise,
enhancing sustainable overall business
performance, thus assisting Organisations in
their quest for “Safe Production.”
Our
Mis
sio
n
To achieve Behaviour Change within
organizations by developing their existing
capabilities and delivering professional value
added services to clients through Sustainable
Relationships, exceptional Customer Service,
Respect and Integrity.
Targeted Solutions Page 2 of 7
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3. Our Profile TARGETED SOLUTIONS is a Management Solutions Provider in the
areas of Safety, Health, Environment and Quality. TARGETED
SOLUTIONS assists clients to address the avoidance of loss in a cost
effective and practical manner which allows them to manage their
operational activities to the best interest of all stakeholders including
the company, the employees, the community and the environment.
The Partners of TARGETED SOLUTIONS has more than 40 years combined
experience in the development and implementation of Behaviour Change
processes.
The Partners of TARGETED SOLUTIONS have provided focused
Behaviour Change Processes to clients in the following industries around
the globe.
Mining
Petrochemical
Gas
Iron and Steel
Manufacturing
Automotive
Food and related industries
Power generation and distribution
Governmental organisations
Service
TARGETED SOLUTIONS believes in long-term relationships with clients by
providing value added services, which are essential to success.
In the field of Behaviour Based Safety improvements, the Partners of
TARGETED SOLUTIONS has carried out pioneering work in the both the
mining and industry fraternity with positive measurable success and
results. We believe in the philosophy of “Keeping it Simple” although not
simplistic.
Behaviour Based Safety (BBS) Product Description
Background to the strategy for furthering safety
excellence through behaviour intervention
The Behaviour-
Based
Proce
ss:
What
is it?
The behaviour-based safety process is essentially an employee empowerment
tool, which gives ordinary workers the opportunity to contribute to safety
performance in a meaningful way. It is both a top-down and a bottom-up
process that focuses on the critical behaviours related to every task, and the
elimination of factors in the workplace that act as barriers to optimal safety
performance.
Behaviour based safety focuses on upstream process measures rather than
traditional outcome measures. Eliminating all at-risk behaviours from the
workplace can eradicate all incidents and accidents from the workplace.
Targeted Solutions Page 3 of 7
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4. The behaviour based process is not intended to replace or supersede any of
the measures that organisations have in place to manage safety; rather, it
enhances and adds a new dimension to existing initiatives.
The process is implemented from the lowest hierarchical level in an
organisation to the very top and uses the group dynamics in a team to obtain
compliance behaviour. Teams identify the critical behaviours of every task
they have to perform and then, through a process of behaviour modelling,
observation, and feedback, the required behaviour is achieved amongst the
team members.
The behaviour based process is cutting-edge technology based on years of
psychological research. Implementation of its principles, however, is a
straightforward, practical process if carried out by experts.
Barriers The natural relationships between behaviour and its motivating consequences
usually result in some form of convenient, time-saving, and at-risk behaviour.
Consequently, to achieve a world class safety culture, one should prepare for
an ongoing fight with human nature.
The two most important dimensions on the subject of human barriers to
safety are the cognition and interpersonal dimensions. They explain the
special challenges of achieving a world class safety culture. Conformity and
obedience, two powerful phenomena from social psychological research,
further help to understand the individual, group, and system factors
responsible for at-risk behaviour. The human barriers should prompt
employees to be more defensive and alert in hazardous environments. They
also show how difficult it is to find the root causes of incidents.
Constraints in the system within which people work, can also act as barriers
to safe working. Examples of these are deficient policies, procedures and
standards.
Risk Perception Perceptions of risk vary dramatically among individuals: one cannot improve
safety unless people increase their risk perception and reduce their tolerance
for risk. Changes in risk perception and tolerance will occur when individuals
get involved in achieving a world class safety culture with the principles and
procedures of behaviour based safety.
There are many factors, which determine whether employees react to
workplace hazards with alarm or apathy. Taken together, these factors shape
personal perceptions of risk and illustrate why improving safety performance
is such a difficult task. This justifies a process of behaviour based
intervention to motivate continuous employee involvement in safety
assurance.
Targeted Solutions Page 4 of 7
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5. At-Risk
Behav
iour
At-risk behaviours by workers, supervisors, middle management, and even
senior managers, contribute to most, if not all, injuries. To achieve a world
class safety culture therefore requires elimination of at-risk behaviours.
Organisations have attempted to do this by using disciplinary action to
motivate behaviour change. This approach may be useful, but less pro-active
and acceptable to workers than behaviour based approach that emphasises
safe behaviours. It will be easier to get employees involved in safety
achievement if credit is given for doing the right thing rather than
reprimands for doing wrong. People work better to achieve a positive
outcome than working to avoid negative consequences.
Visible Felt
Leade
rship
(VFL) and
Coach
ing
Visible Felt Leadership forms an integral and non-negotiable part of an
effective Behaviour Intervention Process. Management on all levels would
schedule pre-determined sessions where they will go out as a team and
ENGAGE with the workforce in order to show that they CARE, as well as being
able to identify some grass-root related barriers experienced by employees on
a daily basis. This would put management in a better position to remove
barriers identified during these VFL visits.
Coaching is a key intervention process for developing and maintaining a
world-class safety culture. In fact, the more employees who effectively apply
the principles of safety coaching, the closer an organisation will come to
achieving a world-class safety culture. Systematic safety coaching
throughout a workplace is feasible in most settings. Large scale success
requires time and resources to develop materials, train the necessary
personnel, establish support mechanisms, monitor progress, and continually
improve the process and support mechanisms whenever possible.
Pre-
imple
menta
tion
Action Planning
Some of the considerations before starting the development of an initial action
plan for a behaviour based safety process are the following:
How many TARGETED SOLUTIONS project managers are needed per site?
Who will be the Customer Process Custodian?
Who will be the Customer Main Process Champion?
Decisions regarding the data capturing function.
The appointment of in-house Process Champions.
When and by whom will the site management team and line managers be
trained?
How and where will the supporting software be installed?
What information will be used to define critical behaviours?
How will teams receive feedback reports from the software?
How will feedback reports be published?
The issues above are typical of those to be decided on and actioned before the
start of any BBS project. We have found that due to a lack of the above,
projects sometimes fall behind schedule very quickly due to the lack of proper
pre-implementation planning.
Targeted Solutions Page 5 of 7
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6. Customising
the
Proce
ss
The implementation procedures must be customised: Organisational cultures
vary widely. There must be significant input from the people affected by the
process and from whom long-term participation is needed. It will take
significant time, effort, and resources to implement a behaviour based safety
process.
With this in mind, it is recommended that organisations start small to build
confidence and optimism on small-win accomplishments; and then, with
patience and dedication, long-term goals for continuous improvement can be
set. Increase the impact of activators and manage the consequences [such as
celebrating achievements] on the way to effectively increase safe work
practices and decrease at-risk behaviours.
Rather than adopt intervention programmes that sound good, processes
that practically work are needed. The intervention process should be
founded on sound research and rigorous evaluation, not “common sense”. The
need for achievement oriented methods to keep score of safety efforts is
important. This enables people to consider safety in the same context as
production and quality. This implies, of course, the need for evaluation data
that people can understand and learn from, which will lead to continuous
improvement.
Evaluating the
Interv
entio
n
Many BBS consulting firms ignore several key evaluation principles. For
example, their measures typically:
Target only one of the three dimensions [workplace, behaviour, or person
factors];
Has a short-term focus;
Focus on downstream factors (lagging indicators) such as injury rates,
fatality rates, etc., instead of upstream measures (leading indicators) of
cause and measures of control;
Include statistical analyses that take substantial time to collect and
complete and are not readily understood by the average person; and
Often do not include a cost-benefit analysis.
Basic principles should not be overlooked when evaluating an intervention to
achieve continuous improvement. Specifically, TARGETED SOLUTIONS will
ensure that:
The performance that the intervention is intended to address is clearly
specified, while allowing for the problems associated with individual versus
organisational performance;
All three dimensions of improvement are measured - workplace, behaviour,
and person factors;
A thorough cost-benefit analysis to justify the intervention is done;
Process measures are applied periodically, especially audits of workplace
conditions and work practices;
Evaluation and feedback are done with data that are meaningful to all
process participants and that provide for continuous improvement by
refining interventions.
Targeted Solutions Page 6 of 7
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7. Support
Proce
sses
Guidelines to initiate and sustain a culture-change process aimed at achieving
a world-class safety culture will be provided by TARGETED SOLUTIONS
during the training sessions. The support processes needed to maintain
long-term commitment are leadership, communication, and recognition. Each
of these processes will be addressed during the intervention, and aspects that
will be covered include characteristics of effective leaders; language that
increases resistance and should be avoided; and levels of resistance that can
be influenced by leadership, communication, and recognition.
Research has shown that the most effective leaders are enthusiastic, honest,
motivated, confident, analytical, informed, and flexible. Although these
characteristics are sometimes viewed as permanent personality traits, they
can be increased through education, communication, recognition, and
involvement in a behaviour based process. While it may be useful to look for
natural leaders when selecting members of an implementation team, (Process
Champions) it is important to realise that leadership qualities could have been
suppressed in some people by their lack of empowerment. We often find that
new processes and eventual culture change might bring out leaders you didn't
know existed. Involvement and commitment are essential aspects of building
a world-class safety culture, and it can be increased in many ways.
Why Behaviour-
Based Safety?
Survival in this millennium requires organisational performance fuelled by
growth practices that will ensure the optimum utilisation of resources. The cost
of a lack of performance excellence, incidents and accidents not only causes a
break in profitability, but also puts extreme pressure on business performance,
creating an even greater potential for performance impeding incidents. This
demands a scientific and professional approach to the science of integrating
those job variables affecting organisational performance. A well-planned,
dedicated and continuous effort to ensure safety performance excellence among
the total work force is therefore imperative.
The answer to the question “Why embark on a behaviour intervention process?”
is as follows:
It is the logical next step in the process of continuous improvement;
It is an essential prerequisite for world-class safety performance;
Analysis of injury statistics shows:
o 87% of injuries are attributable to at-risk behaviour;
o 11% of injuries are attributable to at-risk conditions;
o 2% of injuries are attributable to force majeure or natural
causes.
Performance
Excell
ence
Safety performance excellence can only be realised through effective
leadership, focusing on integrating relationship dynamics, process
optimisation and continuous technological serviceability. This, however,
should continuously be supported and guided by regulatory systems to ensure
purpose and focus.
Excellence in performance depends on the manner in which the work force
attains specific pre-determined goals – whether these goals are high
production figures or excellence in safety.
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8. Safety performance excellence requires a team effort throughout the
organisation, which will only be realised if each hierarchical level within the
organisation succeeds in achieving its purpose:
Business Leaders. Creating a culture of safety performance excellence
requires business leaders to focus their efforts on creating parameters for
job orientated behaviour.
Team Leaders. Team leaders, being closer to the action, have to stimulate
co-operation between employees whilst at the same time exploit every
opportunity to reinforce the company’s powerful vision of success.
Team Members. Team leaders and team members form the front-line of
any organisation. As such, they should show perseverance towards
safety assurance at all times, and show pride in striving towards
performance excellence in safety.
What does
TARG
ETED
SOLU
TIONS
offer?
The TARGETED SOLUTIONS behaviour intervention process is cutting-edge
technology that focuses on the so called third dimension of safety assurance.
Its primary focus is on the behaviour of persons to eliminate non-caring and
at-risk behaviours from the workplace, resulting in substantial improvements
in safety performance to world class levels.
The behaviour intervention process offered by TARGETED SOLUTIONS will
build on your current efforts and will maximise the investment you have
already made in training, equipment and other improvements.
Implementation methodology
A seven Phase
appro
ach.
TARGETED SOLUTIONS works with each client to tailor an
implementation plan to meet their unique needs and goals. An
implementation plan comprising of 7 (seven) phases forms the foundation
of our BBS process.
Phase 1: Project assessment and planning.
Phase 2: Management overview and alignment.
Phase 3: Line management orientation and training.
Phase 4: Training of all the role players.
Phase 5: Process design and implementation.
Phase 6: Assistance with process roll-out.
Phase 7: Long term support and process evaluation.
In Conclusion:
It is a non-disputable fact that the number one Human Psychological need is: THE NEED
TO BE RECOCNISED FOR YOUR CONTRIBUTIONS or put differently: TO FEEL VALUED
by other people. This obviously includes and applies to the workplace as well.
Given the above, TARGETED SOLUTIONS base their total BBS implementation philosophy
and methodology on principles, activities and strategies that assist Organisations in
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9. adopting a culture that supports this mantra, in order to achieve LASTING behavioural
changes in order to MAXIMIZING HUMAN POTENTIAL and ensuring SAFE PRODUCTION
that is sustainable over a period of time.
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10. adopting a culture that supports this mantra, in order to achieve LASTING behavioural
changes in order to MAXIMIZING HUMAN POTENTIAL and ensuring SAFE PRODUCTION
that is sustainable over a period of time.
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