This curriculum vitae outlines the professional experience and qualifications of Souheyla Othmani Segers. Some key details include: - Souheyla received a general certificate of high school education in 2000 and a diploma in hotel management and tourism in 2003 from the Superior Institute of Technological Studies in Nabeul, Tunisia. - She is fluent in Arabic, French, and English and has intermediate skills in Italian and Dutch. - Souheyla has over 10 years of experience in booking and administrative roles for hotels and travel agencies in Tunisia, Belgium, and Qatar.

1. CURRICULUM VITAE
Identification :
 First Name: Souheyla
 Last Name: Othmani Segers
 Address: AL SADD AREA - DOHA
 E-mails: othmani.souheyla@yahoo.fr
 Mobile : 500 34 208
 Family state: Married
 Date of birth: 25/08/1981
 Place of birth: Nabeul ( Tunisia )
 Objective: To acquire the maximum of knowledge in the sector of services.
• Education:
 2000: General Certificate of High School Education literature Section.
 2003: Diploma of higher Technician in Hotel Management and Tourism: (SUPERIOR INSTITUTE OF THE
TECHNOLOGICAL STUDIES IN NABEUL).
• Languages :
LANGUAGES READ WRITTEN SPOKEN
ARABIC *** *** ***

2. FRENCH *** *** ***
ENGLISH *** *** ***
ITALIAN ** ** **
NEDERLANDS ** ** **
• TRAINING COURSES:
 Group « LES ORANGES »: Participation at the development of the handbooks for procedures in order to prepare
certificate lead to ISO 9002.
 « EMIRA TRAVEL SERVICES »: booking department.
 End of the studies project: « GOLF CITRUS »: participation at the development of handbooks for procedures in
order to prepare the certificate leading to ISO.
 « NET TECHNOLOGY »: company specialized in the creation and the development of Tour Operators and
Travel Agencies web sites .
• Professional Experiences :
 From 17/05/0 4up to 18/03/06: booking Agent at the receptive office of the Belgium Tour Operator "INDIGO
TRAVEL", responsible of all the bookings in the hotels receiving Indigo Travel guests.
 From 01/04/06 up to 07/08/07: Administrative Assistant in the travel agency EMIRA TRAVEL SERVICES ,
responsible of bookings of the Dutch market guests ( Sundio Group)
 From 21/12/07 up to 04/04/2009 Booking Manager in hotel EL MOURADI EL MENZAH 4*
 From 06/04/2009 up to 27/10/2011 Booking Manager in hotel Diar Lemdina 4 * the first hotel specialized in the
organisation of Congreses and seminars.
• Competences :
• Good Sales skills.
• Presentation skills
• Excellent communication, telephonic & customer handling skills.

3. • Convincing, patient