V.Murali Krishnan has over 13 years of experience in training and business analysis roles in the banking, financial services, and insurance sectors. He has worked as a regional training manager, business analyst, and faculty member. His experience includes developing training programs, monitoring processes, and ensuring regulatory compliance. Currently he works as a faculty member and subject matter expert developing training content and programs for HCL TalentCare in areas such as banking products, sales techniques, and certifications.

1. V.MURALI KRISHNAN
No. 73, Aadish Ganeshsa flats,
4th
cross st, Shanthi Nekithan colony,
Madambakkam, Chennai – 600073.
Mobile No: 8939899024 / 9840917303
Email: 7303.murali@gmail.com
WORK EXPERIENCE – Summary
Around 13.5 years of experience, includes 4.5 years of experience as Regional Training manager, 2.2 years in
Capital Market, 3 years as Business Analyst in NBFC domain- Software development firm.
Area of Expertise: Capital Market, Insurance (IRDA & NISM certified)
RESPONSILITY UNDERTAKEN
HCL TALENT CARE – Faculty – Academics (Nov 2015 – Till date)
• HCL TalentCare is the wholly owned subsidiary of HCL Corporation, the parent company of HCL Technologies Ltd. and
HCL Info systems. HCL talent care is into Sourcing Skill & Staffing module. Their major role is into Sourcing Skilling
Staffing ie., job ready training program to increase the number of skilled people in market.
Duration : Nov 2015.
Products : BFSI
Accountability Matrix on Process training: Accountability Matrix on Product training:
• To prepare content for BFSI related topics, with the
support of content team.
• To understand the standard operating procedures to ease
the learning methodology.
• To monitor the ISO related documents, in terms with
banking team.
• Participate in recruitment drive in various college
premises.
• To facilitate the on boarding process for every batch.
• To prepare the Integrated Session Plan in line with the
business requirement.
• Fix the client’s requirements and propose & deliver
training solutions.
• To analyse, define and design training programs for BFSI
and work towards continuous improvement for better
program delivery.
• To ensure the Banking products are downloaded.
• To use FABing technique for sales pitch.
• Prepare sample sales pitch for all Assets & Liability
products.
• Preparing the learners for addressing the client’s
requirement on Investment portfolio.
• Discuss with bank’s product manager and update the
recent changes.
• Create a simulate environment for catchment mapping to
have real time learning.
• Adhere to the delivery target, with the support of team
members.
• Adhere to LMS process at its best.
• To update the prepared content in LMS system.
• To ensure the learning equipped for NISM & IRDA
certification.
REGIONAL MANAGER - TRAINING (Since Sep 2011 – Oct 2015)
• ICICI Securities – ICICIdirect.com is a part of ICICI Securities and offers retail trading and investment services establish
in the year 2007. Pioneer in online trading. Generated around 22 Lac customer pan India. Member in BSE, NSE & support
customers to trade in currency derivatives, more than 150 branches across India & 23 branch in TN.
1. Company: ICICI Securities.
Duration: Sep 2011 – Nov 2015.
Products: Equity, Insurance, Debt.

2. Trained: 350 employees.
Accountability Matrix:
• To Induct the new joined sales team & to monitor Product & Web based trading software training to the newly joined &
existing employees.
• Measure the knowledge level by conducting various levels of online test to ensure quality & to increase productivity.
• Develop training modules and feedback process for training team.
• Update the management in terms of per employee efficiency matrix.
• Periodical training for Sales & Motivational training
• To conduct training on across products like Equity, MF, LI , GI and other investment products for all 23 branches in TNK
• To provide effective providing solution for two vertical i.e., B2B & B2C.
• To conduct CRM module training.
• Certification training NISM, IRDA & AMFI.
• Update the sales force with the recent market technique to increase productivity
Tools: Finnacle, Pivotal CRM, Candle stick chart viewer, Trader Racer Web.
• Angel Broking ltd – The Angel Group is a member of the Bombay Stock Exchange (BSE), National Stock Exchange (NSE)
and the two leading Commodity Exchanges in the country: NCDEX & MCX. Angel is also registered as a Depository
Participant with CDSL. Angel Broking exists for more than 2 decade, with 143 branches located in various part of our
country
2. Company: Angel Broking Ltd.
Duration: Jan 2011 – Sep 2011.
Products: Equity.
Team size: 36 team member
Accountability Matrix:
• Responsible for Training, Induction & Implementation for all 13 branches in TN.
• Conducting sales Techniques and Soft Skills Programs
• Worked on special projects with sales manager in improving the Executives and Tele Marketers Performance.
• Conceptualizing & implementing innovative sales & marketing plans encompassing designing communication strategy,
building brand focus & increase channel depth.
• Training initiatives to bring cost/ TAT reduction
• To conduct exist interview with the non performer.
• To ensure the new joiners certifies with NCFM.
Associate – Professor / PROFILE AS TRAINER – CONSULTANT (Since April 2009 – Dec 2010)
3. Institute: Gojan School of business of Technology – Redhills.
Duration: 1st
Apr 2009 – Dec 2010
Products: Equity, Insurance, Tally ERP 9.
• To conduct class for students of Management studies.
• Trained various corporate employees and Institutions
• Determining training needs, identifying training gaps, & conducting programs to enhance their operational efficiency
leading to increased productivity. Evaluating the effectiveness of training programs by constantly developing &
implementing pre and post assessment tools.
• Trained more than 200 new hires, Team Leads and Managers on different areas like Innovative and Creative thinking,
Sales Technique, leadership training, team building workshops, Soft skills and Behavioral training.
• Content developed for training and business Presentations. Enhancing the skill set of the Managers on presentation skills
& public speaking.

3. • Reviewing the training reports and identifying gaps for improvement.
• Co-ordinate with the Clients & Managers understood the training requirements, prepared modules and made necessary
arrangements for refresher trainings.
• Developed and implemented various processes like one to one coaching & Train-The-Trainer and maintained training
data for audit purposes.
• Provided feedback and identified training needs and escalated to Clients on performance and requirements on a weekly
and a monthly basis.
• Few Trainings/Workshops conducted for clients
o Business development skill and sales techniques
o IELTS, Production Management, Investments.
o Business Communication & Soft Skills.
o Tally, Excel, Word, Financial modules.
o Capital Market & Credit Cards.
• Clients Handled
o Standard Chartered Bank
o NIIT Technologies Pvt. Ltd
o AMET University
o Gojan School of Business & Technology.
SUNDARAM INFOTECH SOLUTIONS (SIS) (Since June 2006 – March 2009)
Profile as Business Analyst
Sundaram Infotech Solutions is a global IT consulting, software solutions & Services Company involved in software
development for Banking Financial Services Insurance (BFSI) sector through their flagship brand Sundaram SmartLend.
PRODUCTS UNDERTAKEN
1. Client: National Finance Corporation – Muscat.
Duration: 01st
Dec 2006 – June 2008.
Modules: Master
Products: NBFC
Synopsis: This product is a offline finance product, where user can store the customer data and retrieve the
same in various user desired Report format, ie., Pivot in MS Excel. More than 1000 employees
can access the database at same time and customer details up to 1 lakh can recorded in Master
module. Master module is one module which inter connects with the other two modules
namely, Transaction and Query. The user will enter the customer database using manual process
by filling the Customer details for or they can import the data using MS Excel (any higher
version than Windows 2003). The user can enter the daily transaction in Transaction Module
pertaining to the customer who is already entered in the Master module; the user cannot enter an
entry for the new customer who details not entered in the Master module. Entries entered in the
Transaction modules can retrieved in Report module as per the user’s requirement.
My contribution:
1. To give demo to clients & developers / Testing team regarding the features of the SSL & MS
Navision.
2. To gather the Functional requirements from the user to study and analyzing the gap that
bridges the client’s actual requirement with our existing software product.

4. 3. To prepare the functional documents - System Requirement Specification (SRS) and to the
brief the development team whenever required.
4. To perform Functional testing, Integrated testing and coordinating with testing team in and
provide the guidelines on test cases and scenarios.
5. Hands on experience in working with one full cycle SDLC (Water flow model) & Software
Testing team to develop the test plan, test conditions, test cases, to ensure adequate testing
of software based on the Functional Requirements of the Clients.
6. Monitor the frequent update needed by the client and make sure the non-violation of
existing application flow.
7. Worked as a part in Presales team, which includes demonstration the product to the
prospective clients.
CHOLAMANDALAM SECURITIES LTD (From Aug 2005 – June 2006)
Profile as Relationship Manager
M/s. Cholamandalam Investments, as in investment giant in South India involved in Capital Marketing
investment and severing their clients in Portfolio since 1999.NCFM certified.
 Client support - capital market investments &its performance, to achieve brokerage target.
 Software Demo ( For Online Clients only)
 Providing training for new recruits, maintaining the quality of product, as per the guideline both
Marketing team as well as Custodian for Institutional clients portfolio management.
KOTAK MAHINDRA Bank Pvt. Ltd. (Since March – 2004 to March 2005)
KOTAK Mahindra Bank Ltd is a one stop shop for all banking needs. The bank offers personal finance solutions
of every kind from savings accounts to credit cards, distribution of mutual funds to life insurance products.
 To explain the online broking software to the user.
 To clarify the queries raised by the customer.
 Placing the online order in behalf of customer.
EDUCATIONAL QUALIFICATION
Post Graduation Master of Business Administration.
S.R.M .Easwari Engineering College, Ramapuram, Chennai.
ADDITIONAL CERTIFICATION:
 Microsoft Certified consultant: Dynamic Navision.
Module: CRM & FINANCE.
Version: 4.0
 NCFM – Equity Derivatives certified
PERSONAL DETAILS
Father Name : Mr. R.VENKATSAN.
D.O.B : 18-06-1980
Passport No : F0527489
Marital Status : Married
V.MURALI KRISHNAN