Mumored Indonesia is privately held company in Indonesia and has been profitable since its inception. Mumored Indonesia has been providing Business Digital Consultant and Information Technology Solutions.
Visible Social Business Results: LCTY 2011, SofiaIBS Bulgaria
1) The document discusses how social business can help organizations transform and become smarter through collaboration on a global scale.
2) It provides examples of how industries like energy, transportation, and healthcare can become smarter.
3) The document argues that social media is a disruptive force that organizations must adapt to by becoming more engaged, transparent, and nimble through the use of social networking.
H rcom still wondering about social learning_finalMike Merriman
Still wondering about “social” learning?
DescriptionWhat is social learning and how can it transform your employee experience? How do workplace communities foster a collaborative company culture, in which the collective wisdom of the masses is as highly valued as the insights of “experts?” More importantly, how can we successfully leverage this trend and fully realize the positive business impact that this promises?
Corporate learning has traditionally focused solely on the transfer of information, knowledge, and expertise. This is being challenged and transformed by interactive, collaborative exchanges through social tools, collaboration and online communities, providing a full employee experience. Increasingly, traditional learning is evolving into a community dynamic, initiating more open, honest conversations and proving to have a powerful impact on job and business performance.
In this session, attendees will learn:
1. How to leverage collaborative tools, including online communities and social networking to foster workforce learning and development
2. How to build a sustainable and productive employee experience
3. How organizations can improve business functions, including brand and partner experience, customer experience and employee experience through social learning and community
Maximizing the value of social service by Tony Krajewski Deloittenwyne
This document discusses maximizing the value of social services. It notes that people now expect to be socially connected at work, just as they are in their personal lives. Companies are gaining more detailed customer behavior data through social media and mobile devices. This has shifted the environment for customer service and support to be more social, mobile, analytic and cloud-based. The document provides examples of key social capabilities for marketing, sales, support and collaboration. It also outlines a process for developing a social plan, assessing current capabilities, defining a strategy and roadmap to transform customer service using social media as Yamaha has done.
Bader Rutter is a marketing communications agency that has used Alterian SM2, a social media monitoring tool, to provide insights for its clients. SM2 allows the agency to more efficiently and comprehensively monitor the social web from various sources. This has provided Bader Rutter with a new level of insight that supports strategic counsel for clients and strengthens agency-client relationships. One client project found that anticipated issues being discussed on social media did not materialize, providing valuable intelligence. SM2 is also helping another client guide new product strategies.
IMInc. is a public affairs management company with 25 years of experience working with large corporations and organizations. It pioneers metrics to help clients measure their return on investment from public affairs initiatives. IMInc. can build state or international programs through strategic alliances. Clients receive top-tier experience and capabilities at a lower cost than top firms. IMInc. offers customized public affairs solutions scaled to clients' needs and welcomes discussing clients' public affairs requirements.
The document discusses how companies can become more customer-focused or "customer companies" in today's connected world. It notes that customers, employees and partners are increasingly connected through social, mobile, big data and communities. It advocates that companies connect with customers in these new ways by listening to every customer, engaging on every channel, selling as a team, servicing customers everywhere, creating customer/partner/employee communities, connecting products, and becoming an apps company. Specific Salesforce products and capabilities are highlighted that can help companies achieve these goals, with examples like listening through social marketing, engaging across channels, collaborating via Chatter, servicing on mobile, and more. Customer success stories are also briefly featured.
Goliath Agency Brochure: Digital Value for Financial and Government SectorsGoLiath Agency
The document discusses how the Goliath agency can help clients with their digital strategies, projects, and improvements. It provides an overview of their experience in developing digital strategies and managing digital projects for financial and government sectors. The agency takes a strategic approach to identifying opportunities to create value through digital means and employs agile project management methods to efficiently deliver digital projects.
Our bold new rebranding was designed to showcase the beauty of print while explaining how our suite of services can provide solutions for todays corporations seeking Global Solutions, One to One communications all sustainable.
Visible Social Business Results: LCTY 2011, SofiaIBS Bulgaria
1) The document discusses how social business can help organizations transform and become smarter through collaboration on a global scale.
2) It provides examples of how industries like energy, transportation, and healthcare can become smarter.
3) The document argues that social media is a disruptive force that organizations must adapt to by becoming more engaged, transparent, and nimble through the use of social networking.
H rcom still wondering about social learning_finalMike Merriman
Still wondering about “social” learning?
DescriptionWhat is social learning and how can it transform your employee experience? How do workplace communities foster a collaborative company culture, in which the collective wisdom of the masses is as highly valued as the insights of “experts?” More importantly, how can we successfully leverage this trend and fully realize the positive business impact that this promises?
Corporate learning has traditionally focused solely on the transfer of information, knowledge, and expertise. This is being challenged and transformed by interactive, collaborative exchanges through social tools, collaboration and online communities, providing a full employee experience. Increasingly, traditional learning is evolving into a community dynamic, initiating more open, honest conversations and proving to have a powerful impact on job and business performance.
In this session, attendees will learn:
1. How to leverage collaborative tools, including online communities and social networking to foster workforce learning and development
2. How to build a sustainable and productive employee experience
3. How organizations can improve business functions, including brand and partner experience, customer experience and employee experience through social learning and community
Maximizing the value of social service by Tony Krajewski Deloittenwyne
This document discusses maximizing the value of social services. It notes that people now expect to be socially connected at work, just as they are in their personal lives. Companies are gaining more detailed customer behavior data through social media and mobile devices. This has shifted the environment for customer service and support to be more social, mobile, analytic and cloud-based. The document provides examples of key social capabilities for marketing, sales, support and collaboration. It also outlines a process for developing a social plan, assessing current capabilities, defining a strategy and roadmap to transform customer service using social media as Yamaha has done.
Bader Rutter is a marketing communications agency that has used Alterian SM2, a social media monitoring tool, to provide insights for its clients. SM2 allows the agency to more efficiently and comprehensively monitor the social web from various sources. This has provided Bader Rutter with a new level of insight that supports strategic counsel for clients and strengthens agency-client relationships. One client project found that anticipated issues being discussed on social media did not materialize, providing valuable intelligence. SM2 is also helping another client guide new product strategies.
IMInc. is a public affairs management company with 25 years of experience working with large corporations and organizations. It pioneers metrics to help clients measure their return on investment from public affairs initiatives. IMInc. can build state or international programs through strategic alliances. Clients receive top-tier experience and capabilities at a lower cost than top firms. IMInc. offers customized public affairs solutions scaled to clients' needs and welcomes discussing clients' public affairs requirements.
The document discusses how companies can become more customer-focused or "customer companies" in today's connected world. It notes that customers, employees and partners are increasingly connected through social, mobile, big data and communities. It advocates that companies connect with customers in these new ways by listening to every customer, engaging on every channel, selling as a team, servicing customers everywhere, creating customer/partner/employee communities, connecting products, and becoming an apps company. Specific Salesforce products and capabilities are highlighted that can help companies achieve these goals, with examples like listening through social marketing, engaging across channels, collaborating via Chatter, servicing on mobile, and more. Customer success stories are also briefly featured.
Goliath Agency Brochure: Digital Value for Financial and Government SectorsGoLiath Agency
The document discusses how the Goliath agency can help clients with their digital strategies, projects, and improvements. It provides an overview of their experience in developing digital strategies and managing digital projects for financial and government sectors. The agency takes a strategic approach to identifying opportunities to create value through digital means and employs agile project management methods to efficiently deliver digital projects.
Our bold new rebranding was designed to showcase the beauty of print while explaining how our suite of services can provide solutions for todays corporations seeking Global Solutions, One to One communications all sustainable.
Gone are the days when it was enough to build solutions that handled one specific problem. Organizations must work from a new, contemporary baseline to build out their mobile strategy.
An appropriate Enterprise Mobility Strategy is one that is holistic in nature, meaning that it includes the business and technology as well as governance aspects of mobility.
We lay out a comprehensive set of criteria so that you can establish and manage a complete mobile strategy.
VisionChange* is a not-for-profit that utilizes microworkers and mobile technology to provide project evaluation and engagement services, such as needs assessments, monitoring, impact assessments and donor engagement, to grant-making institutions operating in communities in need. These services address challenges of minimizing costs, improving accountability and ensuring funds reach the poorest, while providing microworkers opportunities for regular income. The vision is to complement traditional aid assessment and engagement through cost-efficient crowdsourcing of microtasks.
Social Engagement: Buckle Up and Enjoy the Ride!Petra Neiger
The document discusses social engagement and provides tips for companies. It notes that 90% of people trust peer reviews and 37% of tech buyers use social media for advice. It encourages companies to integrate social media into their business, listen to customers, engage customers on social platforms, and measure the impact of their social media efforts on business goals.
Peter Gentsch How to implement a Social Media Strategysmics2011
The document outlines how to implement a social media strategy in 4 parts: 1) setting objectives and strategy, 2) executing engagement and interaction through tools like social media monitoring and influencer marketing, 3) organizing governance, and 4) using IT and intelligence to integrate social media into CRM processes and issue management. It provides examples of how Deutsche Post uses social media outposts, a social media management tool, and influencer webinars in its social media strategy.
Social Customer Service Lessons LearnedAndrew Maher
Delivered at the Call Center World in Berlin in February 2012. This is a collection of experiences made by myself and colleagues during the last 18 months while working with clients attempting to blend their social interactions with their customer service teams.
The document discusses the need for strategic social business planning to address organizational challenges from social media use. It defines social business planning as transforming an organization by bridging external and internal engagement for shared stakeholder value. The key is creating value through stakeholder collaboration, process improvement, and product innovation both internally for employees and externally for customers. Building a social business requires focusing on people, processes, and platforms to drive cultural transformation across the entire organization from communications to human resources. The path involves internal and external alignment through training, collaboration, and developing social enterprise and brand programs.
The Social Enterprise: How BMC Embraces Social CollaborationBMC Software
BMC Software Social Media experts share their experiences with rolling out a social program, and keeping users connected with each other and across the industry.
Three strategic models for social business including the Social Engagement Journey, Relationship Progression and the Social Engagement Matrix. Can be used as either a diagnostic ("Where is our enterprise today?") or a roadmap ("Where does our enterprise want to go in the future?") in creating a social business strategy.
Enhancing monetisation potential from mobile location services: The case for ...Merlien Institute
This document summarizes a presentation about mobile location services and their potential for retailers. It discusses how mobile devices have changed consumer behavior and the retail landscape. A new service called "Live Population" is introduced that provides real-time analytics on customer foot traffic and demographics for different locations. This helps retailers optimize store placement and marketing efforts. Benefits are outlined for consumers, retailers and mobile operators in creating more targeted campaigns and a more location-aware retail experience.
This is the UK version of presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback.
In this session you will learn:
How surveys and social media can drive great experiences
How an end-to-end view of all customer feedback can uncover systematic issues and trends
How focusing on key improvements and tailored actions can build new habits in your stores
To learn more about Customer Experience Management:
Product and services page http://www.empathica.com/products-services/
Resource center http://www.empathica.com/resources/
Blog http://www.empathica.com/blog/
Consumer insights reports http://www.empathica.com/consumer-insights/
Industry-specific expertise http://www.empathica.com/industries/
Connect with us:
Twitter http://twitter.com/EmpathicaCEM
Facebook http://www.facebook.com/EmpathicaCEM
LinkedIn http://www.linkedin.com/company/empathica
Leadership and businesses are always looking for new ways to understand and respond to customer needs. Social media analytics
gives us a snapshot of these needs from insights gained from online conversations. It has the capacity to capture customer
information with remarkable power to impact and drive revenue. Social Media Analytics uses social listening and predictive
analytic techniques that help corporations manage the brand and reputation products and services. Despite the benefits, it can
be a challenge defining an effective social media strategy.
Learning Objective: This workshop will explore effective tools, for building, interpreting and using metrics to understand and
respond to the needs of your customers.
Outcomes- At the end of this workshop, participants will be able to:
a. Explore how social media helps corporation predict trends
b. Examine how information and data is analyzed
c. Identify which types of industries can benefit from social media analytics
d. List steps for choosing and implementing a social media strategy
e. Explore how this tool can help seasoned and emerging leaders looking to increase value
Case Study: More Than Just Facebook for Business: Translating Social Interactions into Actionable Social Intelligence
Presented by: Alan Nugent, CEO, Mzinga
Business is inherently social—and accordingly, many brands around the world have already embraced social technologies as a way to engage customers and raise brand awareness. But social solutions are more than just Facebook for business. A comprehensive, well-planned social ecosystem can provide enormous benefits that span the enterprise—and can help organizations gain valuable insight into meeting customer needs, improving loyalty, and sustaining and growing revenue.
www.bdionline.com
Qontext offers Social Collaboration capabilities that independent software vendors can integrate with their offerings and deliver higher value to customers without a significant investment in engineering.
- Analytic tools like the Digital IQ Index and Klout/PeerIndex measure a website's online performance and social media influence by evaluating factors like social sharing and mentions. These can help hotels understand their digital marketing effectiveness.
- The article discusses new social media and analytic services that were launched over the summer, providing new opportunities for hoteliers to improve their online marketing strategies.
- It summarizes major digital trends from the previous month, including the introduction of the Social Business Index by Dachis Group, which measures how "social" companies are through factors like social sharing and influence, similar to Klout for individuals.
TMA World Managing Remote Workers webinarTMA World
Remote and flexible working is increasingly common and the challenge for the remote worker is to get the very best from employees when their primary, or only, means of interacting with them is via technology.
This TMA World e-Class webinar provides an overview of skills and best practice strategies for maximizing the productivity of remote employees.
1. The document discusses how to track and target users across different stages of their consumer lifecycle using digital advertising techniques.
2. It emphasizes using targeting, retargeting, and optimization to improve the effectiveness of digital advertising campaigns.
3. Key strategies proposed include personalizing messages based on user location, segmenting audiences based on their attributes and behaviors, and optimizing campaigns by testing multiple versions and targeting the best-performing ones to specific groups.
AZEC2012 - Social Business in the EnterpriseRawn Shah
The document discusses how Greenwell, an organic food wholesaler, uses social business tools and practices to collaborate internally and with partners. It describes how Greenwell defines its brand promise, creates community and values, listens to social media for insights, generates ideas with employees and partners, and plans collaboratively. The social business approach helps Greenwell improve products, marketing, and advocacy while enhancing its brand integrity and awareness.
Banco Sabadell began offering customer service through social networks in 2010 and has since expanded its presence and capabilities. It now has over 20,000 followers across major social networks and handles over 1,000 customer interactions per month with a 1-hour response time goal. The bank generates educational content and broadcasts programs to engage customers while empowering employees with digital skills to respond to various query types from customers 24/7 through social media channels. Banco Sabadell believes excellence in customer service is the new marketing and focuses on providing a human touch in its social media interactions through an agile and respectful approach.
Accenture Communications Research Pts Digital Lifestyle To Digital Lifeblood[1]khogan25
Communications & High Tech
As technology becomes more integral to consumers' lives, they increasingly need technology to work well and reliably. Providing technology services that meet consumers' needs represents a major market opportunity. However, it also poses challenges due to the complex technology landscape and high expectations of users. Key considerations for providers include viewing this as supporting a changing ecosystem, specializing services for specific customer segments, ensuring convenience for users, and providing consistent, high-quality support through an industrial-strength solution.
Development Made Simple with no Coding: Developing Reusable Business Componentsdsingleterry
This document discusses workplace harassment and outlines steps for addressing it. It states that harassment of any kind will not be tolerated. It also provides contact information for reporting harassment and notes that all reports will be kept confidential and investigated promptly. The document emphasizes that retaliation against anyone who reports harassment is strictly prohibited.
Comparison Between Expatriate Employee's Salary with Local Employee's Salary ...Lenny Rosadiawan
The document discusses compensation management and legal aspects of salaries in Indonesia, using PT Garuda Indonesia as a case study. It summarizes that while Garuda pays local pilots less than expatriate pilots, the company argues it has reasons for the differences related to cost of living. However, local pilots feel discriminated against. The document suggests the company improve communication and provide explanations to employees to reduce conflicts over compensation in the future.
Gone are the days when it was enough to build solutions that handled one specific problem. Organizations must work from a new, contemporary baseline to build out their mobile strategy.
An appropriate Enterprise Mobility Strategy is one that is holistic in nature, meaning that it includes the business and technology as well as governance aspects of mobility.
We lay out a comprehensive set of criteria so that you can establish and manage a complete mobile strategy.
VisionChange* is a not-for-profit that utilizes microworkers and mobile technology to provide project evaluation and engagement services, such as needs assessments, monitoring, impact assessments and donor engagement, to grant-making institutions operating in communities in need. These services address challenges of minimizing costs, improving accountability and ensuring funds reach the poorest, while providing microworkers opportunities for regular income. The vision is to complement traditional aid assessment and engagement through cost-efficient crowdsourcing of microtasks.
Social Engagement: Buckle Up and Enjoy the Ride!Petra Neiger
The document discusses social engagement and provides tips for companies. It notes that 90% of people trust peer reviews and 37% of tech buyers use social media for advice. It encourages companies to integrate social media into their business, listen to customers, engage customers on social platforms, and measure the impact of their social media efforts on business goals.
Peter Gentsch How to implement a Social Media Strategysmics2011
The document outlines how to implement a social media strategy in 4 parts: 1) setting objectives and strategy, 2) executing engagement and interaction through tools like social media monitoring and influencer marketing, 3) organizing governance, and 4) using IT and intelligence to integrate social media into CRM processes and issue management. It provides examples of how Deutsche Post uses social media outposts, a social media management tool, and influencer webinars in its social media strategy.
Social Customer Service Lessons LearnedAndrew Maher
Delivered at the Call Center World in Berlin in February 2012. This is a collection of experiences made by myself and colleagues during the last 18 months while working with clients attempting to blend their social interactions with their customer service teams.
The document discusses the need for strategic social business planning to address organizational challenges from social media use. It defines social business planning as transforming an organization by bridging external and internal engagement for shared stakeholder value. The key is creating value through stakeholder collaboration, process improvement, and product innovation both internally for employees and externally for customers. Building a social business requires focusing on people, processes, and platforms to drive cultural transformation across the entire organization from communications to human resources. The path involves internal and external alignment through training, collaboration, and developing social enterprise and brand programs.
The Social Enterprise: How BMC Embraces Social CollaborationBMC Software
BMC Software Social Media experts share their experiences with rolling out a social program, and keeping users connected with each other and across the industry.
Three strategic models for social business including the Social Engagement Journey, Relationship Progression and the Social Engagement Matrix. Can be used as either a diagnostic ("Where is our enterprise today?") or a roadmap ("Where does our enterprise want to go in the future?") in creating a social business strategy.
Enhancing monetisation potential from mobile location services: The case for ...Merlien Institute
This document summarizes a presentation about mobile location services and their potential for retailers. It discusses how mobile devices have changed consumer behavior and the retail landscape. A new service called "Live Population" is introduced that provides real-time analytics on customer foot traffic and demographics for different locations. This helps retailers optimize store placement and marketing efforts. Benefits are outlined for consumers, retailers and mobile operators in creating more targeted campaigns and a more location-aware retail experience.
This is the UK version of presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback.
In this session you will learn:
How surveys and social media can drive great experiences
How an end-to-end view of all customer feedback can uncover systematic issues and trends
How focusing on key improvements and tailored actions can build new habits in your stores
To learn more about Customer Experience Management:
Product and services page http://www.empathica.com/products-services/
Resource center http://www.empathica.com/resources/
Blog http://www.empathica.com/blog/
Consumer insights reports http://www.empathica.com/consumer-insights/
Industry-specific expertise http://www.empathica.com/industries/
Connect with us:
Twitter http://twitter.com/EmpathicaCEM
Facebook http://www.facebook.com/EmpathicaCEM
LinkedIn http://www.linkedin.com/company/empathica
Leadership and businesses are always looking for new ways to understand and respond to customer needs. Social media analytics
gives us a snapshot of these needs from insights gained from online conversations. It has the capacity to capture customer
information with remarkable power to impact and drive revenue. Social Media Analytics uses social listening and predictive
analytic techniques that help corporations manage the brand and reputation products and services. Despite the benefits, it can
be a challenge defining an effective social media strategy.
Learning Objective: This workshop will explore effective tools, for building, interpreting and using metrics to understand and
respond to the needs of your customers.
Outcomes- At the end of this workshop, participants will be able to:
a. Explore how social media helps corporation predict trends
b. Examine how information and data is analyzed
c. Identify which types of industries can benefit from social media analytics
d. List steps for choosing and implementing a social media strategy
e. Explore how this tool can help seasoned and emerging leaders looking to increase value
Case Study: More Than Just Facebook for Business: Translating Social Interactions into Actionable Social Intelligence
Presented by: Alan Nugent, CEO, Mzinga
Business is inherently social—and accordingly, many brands around the world have already embraced social technologies as a way to engage customers and raise brand awareness. But social solutions are more than just Facebook for business. A comprehensive, well-planned social ecosystem can provide enormous benefits that span the enterprise—and can help organizations gain valuable insight into meeting customer needs, improving loyalty, and sustaining and growing revenue.
www.bdionline.com
Qontext offers Social Collaboration capabilities that independent software vendors can integrate with their offerings and deliver higher value to customers without a significant investment in engineering.
- Analytic tools like the Digital IQ Index and Klout/PeerIndex measure a website's online performance and social media influence by evaluating factors like social sharing and mentions. These can help hotels understand their digital marketing effectiveness.
- The article discusses new social media and analytic services that were launched over the summer, providing new opportunities for hoteliers to improve their online marketing strategies.
- It summarizes major digital trends from the previous month, including the introduction of the Social Business Index by Dachis Group, which measures how "social" companies are through factors like social sharing and influence, similar to Klout for individuals.
TMA World Managing Remote Workers webinarTMA World
Remote and flexible working is increasingly common and the challenge for the remote worker is to get the very best from employees when their primary, or only, means of interacting with them is via technology.
This TMA World e-Class webinar provides an overview of skills and best practice strategies for maximizing the productivity of remote employees.
1. The document discusses how to track and target users across different stages of their consumer lifecycle using digital advertising techniques.
2. It emphasizes using targeting, retargeting, and optimization to improve the effectiveness of digital advertising campaigns.
3. Key strategies proposed include personalizing messages based on user location, segmenting audiences based on their attributes and behaviors, and optimizing campaigns by testing multiple versions and targeting the best-performing ones to specific groups.
AZEC2012 - Social Business in the EnterpriseRawn Shah
The document discusses how Greenwell, an organic food wholesaler, uses social business tools and practices to collaborate internally and with partners. It describes how Greenwell defines its brand promise, creates community and values, listens to social media for insights, generates ideas with employees and partners, and plans collaboratively. The social business approach helps Greenwell improve products, marketing, and advocacy while enhancing its brand integrity and awareness.
Banco Sabadell began offering customer service through social networks in 2010 and has since expanded its presence and capabilities. It now has over 20,000 followers across major social networks and handles over 1,000 customer interactions per month with a 1-hour response time goal. The bank generates educational content and broadcasts programs to engage customers while empowering employees with digital skills to respond to various query types from customers 24/7 through social media channels. Banco Sabadell believes excellence in customer service is the new marketing and focuses on providing a human touch in its social media interactions through an agile and respectful approach.
Accenture Communications Research Pts Digital Lifestyle To Digital Lifeblood[1]khogan25
Communications & High Tech
As technology becomes more integral to consumers' lives, they increasingly need technology to work well and reliably. Providing technology services that meet consumers' needs represents a major market opportunity. However, it also poses challenges due to the complex technology landscape and high expectations of users. Key considerations for providers include viewing this as supporting a changing ecosystem, specializing services for specific customer segments, ensuring convenience for users, and providing consistent, high-quality support through an industrial-strength solution.
Development Made Simple with no Coding: Developing Reusable Business Componentsdsingleterry
This document discusses workplace harassment and outlines steps for addressing it. It states that harassment of any kind will not be tolerated. It also provides contact information for reporting harassment and notes that all reports will be kept confidential and investigated promptly. The document emphasizes that retaliation against anyone who reports harassment is strictly prohibited.
Comparison Between Expatriate Employee's Salary with Local Employee's Salary ...Lenny Rosadiawan
The document discusses compensation management and legal aspects of salaries in Indonesia, using PT Garuda Indonesia as a case study. It summarizes that while Garuda pays local pilots less than expatriate pilots, the company argues it has reasons for the differences related to cost of living. However, local pilots feel discriminated against. The document suggests the company improve communication and provide explanations to employees to reduce conflicts over compensation in the future.
Our culture code:
1. We are obsessed with our customers, not competitors
2. We believe in work+life, not work versus life
3. We communicate transparently within team members
4. We are focused on data and KPIs
5. We get things done with a strong sense of urgency (#SOU)
This company profile summarizes an event planning and management firm that has operated since 1999. It delivers a wide range of events across multiple industries and locations globally. These include corporate events, product launches, openings, congresses and more. The company aims to help clients reach business goals through strategic events, communication, and experiences. It provides full event design, production, and support services to inspire audiences and build brands.
Trans Pratama Group is a transportation company operating in Java, Indonesia since 1951. It has over 1,600 vehicles and 11 branches across Java. The company provides cargo delivery services for destinations across Java, transporting goods ranging from 25-60 tons. Trans Pratama Group prides itself on safety, punctuality, and customer satisfaction, aiming to be the leading integrated transportation solution.
The document outlines the contents to include in a company profile for a project. It lists 6 main sections: 1) contact details and introduction, 2) strategy including vision, mission, goals, and business strategy, 3) business concept including products, services, competitiveness, and quality policy, 4) management and ownership structure, 5) current customers and projects, and 6) attachments such as CVs and identity documents. The profile provides essential information about the company's background, operations, leadership, and clients.
Every business big or small is aware that they need to market to reach out to their target audience. However, the trick is knowing how you can split a marketing budget between traditional and online marketing. Then allocate the online portion among various channels.
Digital marketing is about having a presence of your brand or company where your customers are. Therefore; the best strategy is to try something, track results, then tweak your strategy to maximize ROI.
For you, the thought of keeping up with the ever-changing digital marketing best practices of SEO, PPC, social media, content plan for blog posts, split testing Facebook ads, crafting email subject lines, and staying on top of the latest SEO tactics that keep Google happy, is overwhelming. I am here to support you in walking through these platforms profitably.
I understand that you might want to keep some social media or online marketing tasks in-house, and that’s totally cool with me, too! I am happy to be as hands on or hands off as needed. It’s never an ‘all or nothing’ scenario when you hire me.
are a one-stop shop creative business solution provider and a leader in management best practices in Nigeria. Our solution based approach is to work with our clients in order to address observed areas of critical needs.
Management Consulting, Business and Marketing, Training, Recruitment, Software and Web Development, Financial Advisors.
In 3 sentences: The document discusses digital marketing trends for 2013 and highlights key services around social media marketing, community engagement, content marketing, and social customer support. It provides examples of companies like Commonwealth Bank of Australia and Comcast that are leveraging social media to better connect with customers. The agency focuses on helping clients grow by leveraging the social internet and building a team to deliver innovative social media solutions.
The document provides information about Goodpick Marketing Private Limited, an Indian company that provides internet marketing and digital media services. It details the company's services such as search engine optimization, social media marketing, bulk messaging including SMS and email marketing. The summary also outlines the company's history, address, team size, and awards related to customer satisfaction.
This document provides an overview of using SharePoint as a digital marketing platform. It discusses digital marketing and how it has evolved from traditional media. SharePoint is presented as a tool that can be used for digital marketing by providing insights, collaboration, business processes, content management, and enterprise search capabilities. The document also discusses large scale SharePoint implementations at various organizations and provides case studies of SharePoint implementations at specific companies. It concludes with information about INDUSA Technical Corp., the organization providing the presentation.
Lcty (Get Social) 2011 Keynote Pc March 2011pchandor
This document provides an overview of social business and how organizations can leverage social technologies. It discusses that the world is becoming more instrumented, interconnected and intelligent. A social business embraces networks of people to create value by being engaged, transparent and nimble. Examples are provided of how companies have driven value through social business approaches. An IBM social business framework and toolkit are outlined to help organizations transform into social businesses.
This document discusses the concept of a digital enterprise and how major IT service providers are developing digital enterprise solutions and practices. It provides examples of digital transformations at companies like Burberry and a small business called Kavani Sarees. Specifically:
- It defines a digital enterprise as having seamless interconnectedness between processes and people enabled by technology.
- It outlines the digital enterprise solution practices that major IT service providers like TCS, Capgemini, Accenture, Deloitte, Tech Mahindra, Wipro, and Dell have established.
- It discusses how digital transformation involves both reducing costs through technology and creating new revenue streams, using Burberry and Kavani Sarees as
Mantra Information Services for Software Development, Application Development and It Consulting Company headquartered in Morristown, New Jersey, USA provides Mobile Application Development, Custom Website Development & Technology Staffing.
Infusion is an IT consulting firm that provides enterprise development, digital agency, and emerging technology services globally. It was founded in 1998 and has grown to have offices across major cities. Infusion solves business problems through a unique combination of development, design, and venture expertise. It has a long history of successful projects and awards working with clients in various industries.
Microsim is an ICT consulting firm based in Africa that specializes in Microsoft and related technologies. Their vision is to use ICT to empower the poor and youth in Africa so their potential can be realized. Their mission is to promote development in Africa through strategic ICT solutions and services in business, education, public health, and governance. They partner with Microsoft and other innovators to implement customized solutions and breakthrough ICT architectures to help clients optimize their information systems.
RTP Designs provides a complete range of marketing services including branding, traditional marketing, interactive marketing, web development, and consulting. They help clients drive results through streamlined marketing campaigns. RTP Designs delivers cutting edge technology and excellent service to satisfy all of a client's marketing needs with one firm. They provide innovative solutions to solve clients' marketing problems.
Divine Concepts is an event management and production company that specializes in corporate communications and brand experiences through various services including meetings and events, integrated marketing programs, celebrity entertainment, creative media production, training programs, and weddings. The document discusses DC's clientele in various industries, approach of collaboration and understanding client needs, and experience producing different types of events for thousands of attendees at prestigious venues.
Accenture: Der Weg zur Social Enterprise – Best Practices für CIOsSalesforce Deutschland
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2. WHO WE ARE?
“If design isn’t profitable, then it’s art.” Henrik Fiskar
3. INTRODUCTION
Mumored Indonesia is privately held company in Indonesia and has been profitable
since its inception. Mumored Indonesia has been providing Business Digital
Consultant and Information Technology Solutions.
Mumored combines Specializing in business Any person who offers a
experience in traditional branding, web design and creative service of any kind
marketing, digital marketing, online marketing, our team benefits from a good
art, architecture, interactive strives to deliver top-drawer relationship with his clients by
design and new media service and an interactive, gaining an increase in
thinking. exciting experience to all our enthusiasm for the job, which
clients. generally leads to better
Mumored is focused on quality design and marketing
innovative, un-compromised efforts.
solutions for digital brand
activation and help our clients
exploit the opportunities
offered by digital media.
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
4. OUR GOAL
Digital Consultants is a premier technology solutions
organization. We partner with clients to deliver consulting
solutions surrounding Technology, Process, and Change
initiatives where Mumored shares in the risk and
responsibility for solution delivery.
OUR AIM
Our aim is to create professional
websites, network solutions, graphics
and multimedia works that enhance
the ability of individuals, organization,
corporations, institutions and
companies to interface with their
audience and at the same time
develop a brand that stands the test of
time.
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
6. SERVICES
LEVEL AGREEMENT
We get to the heart of your customer's experience with
your brand: in the physical world and the interactive
world. If these interactions are in harmony, your
customer's journey is seamless and satisfying.
The best way to help you succeed is to help your customers succeed.
And we do our best thinking with your customers in mind. We walk in
their shoes. Uncover their triggers and drivers. Understand their
moments of truth.
We are enablers, helping you and your customers navigate an
increasingly complex interactive world.
We are the full service interactive agency.
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
7. Requirement gathering will involve an in
Requirement depth discussion to structured client’s
need
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
Strategy will be deployed in accordance to
the primary need and other enhancement
Strategy possibility
&
Prototyping
Report and
Analysis will be
provided in Design &
regular base to Data Analysis Development
help determine
the result and
ONLINE GO LIVE
next action plan ACTIVATION Strategy will be
CYCLE deployed in
accordance to the
primary need and
other enhancement
To maintain its possibility
existence, a
website need to Content Online Buzz Every website/
have a steady and online event will
proper content
Providing & &
need an initial
update Maintenance Marketing buzz to jumpstart
its existence
8. OUR SPECIALTIES
Digital Solution
Online Advertising
Digital Brand Activation
Social Media Strategy & Execution
Social Media Campaign
Community Management and Content Development
Digital Strategy and Planning
Search Engine Optimization
Search Engine Marketing
MMS Video Advertising
IT Solution
Website and Mobile Development
Application / Software Development
Infrastructure & Network Development
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
9. ONLINE
Internet/website is the community is around
strongest media to 1-2 years.
influence purchasing What we offer is
decision speeding up the
CAMPAIGN Having to understand
that, creating a website
process by creating
buzz using
various mixed online
that generate traffic media. By deploying one
is the ultimate goal. The year plan of online
issue is not about campaign, we aim to
AUG - SEP SEP - DEC DEC - JUL generate traffic even
creating a website, but
creating an online before the website goes
community that is loyal live, and even more
Twitter Campaign #ArtiSukses when its goes live.
to the product or
service from your
The Seeding stage can be
company.
done using online social media Diplomat Success
such as Twitter to gain a great No website can achieve
buzz and viral effect Challenge
that in one night. The
common time
Diplomat success needed for a website to
challenge microsite be well known and has
Using already Main Website
generated Twitter
its own online
account to support
Diplomat Success
Challenge
Diplomat website (main site)
ntent
Career and Entrepreneurship co
Success Profiles
Campaign Report
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
10. MMS VIDEO
ADVERTISING
You have a greater Broadcasting through
opportunity to present MMS can include
your product or images along with text
service to customers audio or video MMS.
because it can send a
message not only in Video MMS is limited to
the form of text ads the duration of air-time
but also images and for 20 seconds or MMS
file size maximum 300
video. This will increase
kilobytes of data.
customer interest
against the advertising
content.
MMS Based Mobile
Advertising (MMS
Mobile Ads) Mobile
Advertising is a full
service based on MMS
media.
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
11. Your
TVC Video Material
MMS VIDEO Material
ADVERTISING
Our Platform
Cellular
Operator
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
12. A term loosely used to As a relatively new
describe the process of addition to the
forming an attachment marketing and
(emotional and rational) communication mix,
between a person and brand engagement sits
a brand. It comprises in the space between
one aspect of brand marketing, advertising,
management. What media communication,
makes the topic social media,employer
complex is that brand branding, organizational
engagement is partly development, internal
created by institutions communications and
and organizations, but is human resource
equally created by the
perceptions, attitudes,
beliefs, and behaviors of
those with whom these
management.
DIGITAL
institutions and
organizations are
communicating or
BRAND
ACTIVATION
engaging with.
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
13. Social media optimization
(abbreviated as SMO) refers to the
use of a number of social media
SOCIAL
MEDIA
outlets and communities to generate
publicity to increase the awareness of
a product, brand or event.
OPTIMIZATION
Types of social media involved include RSS feeds, social news
and bookmarking sites, as well as social networking sites, such
as Twitter, and video and blogging sites. SMO is similar to
search engine optimization in that the goal is to generate
traffic and awareness for a website.
In general, social media optimization refers to optimizing a
website and its content in terms of sharing across social
media and networking sites.
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
14. SOCIAL
MEDIA
ACTIVATION
Facebook - Twitter - Instagram - Foursquare
Indonesia has 30 million The market is changing. Its
internet user (2010 not about promoting the
statistic) and 29 million of best product
them are in Facebook! but its about how well
What is that number your product can interact
telling us? Yes, if you want with its potential
to spend an online market, and Facebook is
budget spend it on the latest hype on social
Facebook platform, interactivity
whether its on banner, fan
page, or facebook
application.
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
15. the process of researching,
writing, gathering, organizing,
and editing information for CONTENT
publication on web sites.
Web site content may consist DEVELOPMENT
ITY of prose, graphics, pictures,
COMMUN recordings, movies or other
NT
MANAGEME digital assets that could be
distributed by a hypertext
transfer protocol server, and
Community Examples include the viewed by a web browser.
management or management of
common-pool common grazing and
resource management water rights; fisheries
is the management of and open source
a common resource or software. In the case of
issue by a community physical resources,
through the collective community
action of volunteers management strategies
and stakeholders. The are frequently
resource managed can employed to avoid the
be either material or tragedy of the
informational. commons and to
encourage
sustainability.
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
16. WEBSITE MANAGEMENT
Traffic Reporting and Market Analysis
The most simple and common mistakes is
to think that once the website was
finished then the work is done.
In contrary, the work not just updating its
has just begin. You content, we actually
have been given a create the content. We
marketing tool that will also provide
can be used to you with monthly
promote your product traffic reporting and
or at the very least, analysis.
your company
existence. And yes we That way, you can
understand that it leverage your website
need extra effort to to become your
do that properly. marketing tools, an
online company
When we manage representation that
your website we are work for you 24/7
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
17. Primary
Blog Website Banner
Product
FB Page
Landing
SEARCH ENGINE
OPTIMIZATION
Unfortunately, the This is where Search
“build it and they will Engine Optimization SEARCH ENGINE 39 million of
come” philosophy (SEO) comes in. It’s OPTIMIZATION Indonesia Internet
doesn’t quite work the process of helping Users
with websites. There your website feature
are billions of websites more, or outrank, your
on the Internet and competitors’ websites.
probably thousands or Think of it as a 40 million users,
second largest
even hundreds of marketing strategy in in the world
thousands who will be the Internet world. If Biggest in Asia, 4 million with
directly competing you open up a physical 4.8 million users 1 million active blog
with your website on office in some sort of SEARCH
the Internet. Logically, overcrowded office ENGINE
those websites cannot building - chances are
all succeed - there is nobody is ever going
MARKETING
only so much limelight to notice you’re there. Search engine marketing (SEM) is a form of internet marketing that
available on the Unless you advertise! involves the promotion of websites by increasing their visibility in search
Internet. It’s exactly the same engine results pages (SERPs) through optimization (both on-page and off-
with a website, you page) as well as through advertising (paid placements, contextual
need to have a proper advertising, and paid inclusions).
strategy in place to
make sure people can Depending on the context, SEM can be an umbrella term for various
find your website. means of marketing a website including search engine optimization (SEO),
which adjusts or rewrites website content to achieve a higher ranking in
search engine results pages, or it may contrast with PPC, focusing on only
paid components.
18. ADNETWORK
While SEO is the long term part
of your Internet marketing
Again, we are able to create
campaigns and projects Your Brand
campaign, you should be according to your budget, so you
implementing advertising are in control of your spend and
campaigns to drive immediate return.
traffic to your website. Mumored
helps you to create and manage
your Network ad campaigns
(either Google or Facebook Mobile Site Our Platform Mobile Apps
advertising) so that you get the
best possible benefit at the lower
cost.
Web Publisher Web Publisher Web Publisher Web Publisher
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
20. Community Management
Enduro “Sehidup Sematic”
Developed an online Developed an online community for
community for Pertamina Enduro to coincide with the “Gratis
Pertamina Enduro to Ganti Oli Motor Matic” event
coincide with the
Created games & used engaging competitions
“Gratis Ganti Oli to enhance community ‘stickiness’.
Motor Matic” event
Created a forum social media to promote the
Pertamina Enduro branded community.
Live Streaming event
Post Link to Social Media (Facebook, twitter)
Campaign Enduro Matic Oil for event
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
21. Online Advertising
Enduro “Sehidup Sematic”
Used Social Media Promotion event
to drive awareness Search Marketing
and promotion for (SEO/SEM)
Interaction Activity
event “Gratis Ganti
with Customers
Oli Motor Matic” Campaign event
By Pertamina “Enduro Sehidup
Enduro Sematic”
Social Media Monitoring
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
22. Digital Campaign
Enduro “Sehidup Sematic”
Used Network Ads to Networks ads / Banner Ads
drive awareness and Promotion event and increase traffic
promotion for event Use 300 Publisher
“Gratis Ganti Oli Target 5000 CPC for 2 weeks
Campaign online registration for event
Motor Matic” By
“Enduro Sehidup Sematic”
Pertamina Enduro
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
23. Online Advertising
BII Superkidz
Used Social Media to drive
awareness and promotion
for event “BII Superkidz”
By Bank BII
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
24. SEO & SEM
Enduro “Sehidup Sematic”
Increasing exposure of Coordinate with campaign themes and
Pertamina Enduro key creative direction, as well as offline campaigns
event “Spirit (Spontan to devise the appropriate keywords strategy.
irit) Enduro Sehidup
Create keywords and ad copies that match
Sematic” through the the website strategy and brand image.
use of SEO & SEM
Through close monitoring, continuous fine-
tuned and optimized keywords based on
performance in the previous periods
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
25. Live Streaming Media
Enduro “Sehidup Sematic”
Live Streaming of event “Gratis
Ganti Oli Motor Matic” by
Pertamina Enduro
Objective
Live Streaming in 5 cities
Activity
Online activity of event
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
26. Web Application
Mudik Bersama Holcim 2012
Supporting of event Objective
“Mudik Bersama Data management
Holcim 2012” Statistic Report
Barcode System (print and read)
Check-in system
Export and Import data by excel
Activity
Design
Application Developing
Monitoring
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
27. Web Application
Honda Sirkuit Ramadhan 2012
Supporting of event Objective
“Honda Sirkuit Data management
Ramadhan 2012” Statistic Report
Quiz
The Draw system
Export and Import data by excel
Activity
Design
Application Developing
Monitoring
Input data
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
28. Web Application
Ulang Tahun Wahana
Supporting of event Objective
“Ulang Tahun Wahana” Data management
Statistic Report
Barcode System (print and read)
Check-in system
Export and Import data by excel
Activity
Design
Application Developing
Monitoring
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
29. Web Application
Trojan Powers Project Management System
Internal project Objective
management system Data management
Statistic Report
Internal Standard Operation Procedure
File Management System
Export and Import data by excel
Activity
Design
Application Developing
Monitoring
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
30. Web Application
Mustang Corps Project Management System
Internal project Objective
management system Data management
Statistic Report
Internal Standard Operation Procedure
File Management System
Export and Import data by excel
Activity
Design
Application Developing
Monitoring
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
31. Web Application
Online Shop Platform
Online Store and Objective
Catalogue Catalogue Management
management platform Shipping Management
Membership Management
Billing and Payment System
Export and Import data by excel
Activity
Design
Application Developing
Monitoring
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
32. SMS LBA & SMS Interactive
Supporting of event “Honda
Spacy Test Ride”
Objective
Event promotion
Activity
Broadcast sms LBA in 23 cities
Broadcast sms Interactive
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
33. MMS Video & MMS Video LBA
Bank Mandiri Feng-Shui Card
Launching
Objective
New card launching
Activity
Broadcast MMS Video LBA in 3 Jakarta Mall
Broadcast MMS Video Advertising
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
34. MMS Video Advertising
Bank ANZ TVC Promotion
through MMS Video
Objective
Increase new card holders
Activity
Broadcast MMS Video Advertising
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
35. MMS Video Advertising
Agung Podomoro TVC
Promotion through MMS
Video
Objective
Increase sales and brand awareness
Activity
Broadcast MMS Video Advertising
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
36. MMS Video Advertising
Honda CRV TVC Promotion
through MMS Video
Objective
Increase sales and brand awareness
Activity
Broadcast MMS Video Advertising
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
37. MMS Video Advertising
Mcdonalds TVC Promotion
through MMS Video
Objective
Increase sales and brand awareness
New product promotion
Activity
Broadcast MMS Video Advertising
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
40. Corporate Website
www.geotama.co.id
Developed corporate Objective
website PT. Geotama Redesign Geotama Website
System Persada
Activity
Hosting
Concept
Design
Application Developing
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
41. Corporate Website
www.viacampesina.org
Developed corporate Objective
website La Via Redesign La Via Campesina Website
Campesina
“International Peasant’s Activity
Voice” Hosting
Concept
Design
Application Developing
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
42. Corporate Website
www.amfc.or.id
Developed corporate Objective
website Adjie Massaid Redesign AMFC Website
Futsal Clinic
Activity
Hosting
Concept
Design
Application Developing
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
43. Online Media
www.watnyus.com
Objective
Developed Online News
Activity
Hosting
Concept
Design
Application Developing
Maintenance
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
44. Online Media
www.seruu.com
Objective
Developed Online News
Activity
Hosting
Concept
Design
Application Developing
Maintenance
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
45. Online Media
www.hiphura.com
Objective
Developed Online Entertainment
News
Activity
Hosting
Concept
Design
Application Developing
Maintenance
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
46. Online Media
www.jebolin.com
Objective
Developed Online Sport (Bola)
News
Activity
Hosting
Concept
Design
Application Developing
Maintenance
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
47. Online Media
www.solusihp.com
Objective
Developed Online Technology
News
Activity
Hosting
Concept
Design
Application Developing
Maintenance
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
48. Online Media
www.solusimobil.com
Objective
Developed Online Automotive
News
Activity
Hosting
Concept
Design
Application Developing
Maintenance
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
49. Online Media
www.solusiproperti.com
Objective
Developed Online Property
News
Activity
Hosting
Concept
Design
Application Developing
Maintenance
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
50. Social Media
www.dvers.com
Objective
Developed Social Media Digital
Villagers
Activity
Concept
Design
Application Developing
PT. MUMORED INDONESIA
DIGITAL CONSULTANT
51. CONTACT US
THANK YOU PT. Mumored Indonesia
We would love the opportunity to show you what we can do. Give us a Kompl. D’Best Fatmawati Blok B/ 34
simple brief, or a tough one and we’ll demonstrate to you the reason Jl. RS Fatmawati No. 15
why we’re the ideal digital partner you’ve been looking for. Jakarta 12420 Indonesia
Telp. +6221 7660348
Fax +6221 7508927
www.mumored.com
email marketing@mumored.com
PT. MUMORED INDONESIA
DIGITAL CONSULTANT