Career Objective: 1. Customer Service/Greetings/complaints handling. 2. Responsible all Security operations of the Hotel lobby. 3. Responsible all security operations of Drive way. 4. Handling Luggage scanningl safe box l wakeup call l Security Operation l CCTV 5. Incident report making. 6. Dealing with Dubai Police/CID/Civil Defence/Ambulance. 7. First Aid/Customer caring. 8. Fire/water leakage/theft/vehicle accident/Lost & Found/guest complaints dealing. 9. Handling Evacuation plan&fire drill. Capable 1. To Communicate in Arabic / English / Hindi / Urdu / Punjabi Languages. 2. To Handle Guest calls and complains. 3. To handle Call Centre in Arabic + English +Hindi Languages. 4. To did investigation with CCTV Cameras& Dealing with CID/Dubai Police. 5. To Making incident Reports. 6. To make files in Ms Word/Excel/Presentations

1. Kempinski Hotel, Emirates Mall
Security l Hospitality l GuestService
DubaiExperience:
Above of 03 Years& 09
Months
As CCTV operator
/Security Officer in
Kempinski Hotel
MOE Dubai.
CCTV Surveillance
Course:
Organized by Security
Shield (UK) in Dubai
Police Academy Dubai
UAE
Graduate Degree:
HavingBachelor
Degree in Education.
Areas of interest:
1. Security Supervisor
2. CCTV Operator
3. Receptionist.
4. Tele
phoneAnswering &
Call Centre
Operator.
5. Data Entry Operator
6. Sale Executive
7. Auto Cad Operator
8. Teaching
9. Assistant Security
Manager.
10. CID Operator.
Computer Skills:
Auto Cad, Coral Draw,
Adobe Photo Shop,
Composing& Designing,
Office, Presentation,
Word, Excel, Power
Point, Movie Mixing, In
Page, Inter net
Muhammad Aamir Farooq.
DPS Certified l CCTVCertified l FirstAid &CPR Certified l Graduate l Morethan 04Years Dubai
Work Experience l 00971525737945 l aamiryoresh256@yahoo.com l UAE Immigration Visa
Skype:aamir256g l Working atKempinski Hotel MOE.
Dealing Security operations As
CCTVOperator/Security OfficeratKempinski Hotel MallOfEmirates,DubaiPO Box120679.
Dealing Security operations of KempinskiHotelincluding,
1897Bar l MosaicBar l Salaro Spanish Barl KGrill Restaurantl Aspen Restaurantl Gym
Tennis Court l CheckIn l CheckOutl Luggage Scan l SafetyBoxdealing l VisitorIDScan l CCTV
l CustomerCare l FirstAid l Communicationl Lost&Found l FireDrill l Evocation Planel
ExecutiveLoungel 393Rooms.
Education: Graduate in Education (B-Ed) from Allama Iqbal Open University.
ProfessionalCoerces:
1: CCTV(SecuritySystem) Operator(From DubaiPoliceAcademy).
2: DPS (From DubaiPoliceAcademy).
3: FirstAid Training Course.
4. Computer Application forbusiness Course.
5. Arabic languagesCourse.
Languages:English+Arabic +Hindi+ Urdu+Punjabi.
Computer Skills:Ms Office+ Auto Cad+ Adobe Photo shop+ Movie mixing+Drafting + Inter Net.
+ Mailshandling.
Career Objective:
1. Customer Service/Greetings/complaints handling.
2. Responsible all Security operations of the Hotel lobby.
3. Responsible all security operations of Drive way.
4. Handling Luggage scanningl safe box l wakeup call l Security Operation l CCTV
5. Incident report making.
6. Dealing with Dubai Police/CID/Civil Defence/Ambulance.
7. First Aid/Customer caring.
8. Fire/water leakage/theft/vehicle accident/Lost & Found/guest complaints dealing.
9. Handling Evacuation plan&fire drill.
Capable
1. To Communicate in Arabic / English / Hindi / Urdu / Punjabi Languages.
2. To Handle Guest calls and complains.
3. To handle Call Centre in Arabic + English +Hindi Languages.
4. To did investigation with CCTV Cameras& Dealing with CID/Dubai Police.
5. To Making incident Reports.
6. To make files in Ms Word/Excel/Presentations.
Work Experience Profile:
1. CCTV Operator / Security Officer at Kempinski Hotel Mall of Emirates Dubai(29
Jun 2014 to Current).
2. CCTV Operator in Arjaan Rotana Hotel Burjuman. (Feb 2011 To Jun 2014)
Job Responsibilities:SecurityOfficer.
1. Responsible for the provision of recording to Dubai Police on required basis.
2. Being a well discipline and trained Security Officer, having responsibilities have best
interest in taking full care and protection of lives&property of organization at the best.
3. To check any suspectactivity.

2. Academic
Qualification:
1. Graduate
[Degree in Arts] from Allama
Iqbal Open University
Islamabad, Pakistan 2005-
2006
2. B-Ed
[Degreein
Education]
FromAllama Iqbal Open
University Islamabad
(Pakistan) 2007-2009
3.HigherSecondar
y School
Certificate (+2)
FromIntermediate board
Faisalabad, Pakistan.2004
4.SecondaryScho
ol Certificate
from Secondary
board.2002.
Professional
(Qualifications
&
Achievements):
1.CCTV
Surveillance
Course:Organized
by Security Shield (UK)in
Dubai Police Academy
Dubai UAE
2.DPS
(DubaiProtect
System)
Course Organized by Shield
Security (UK) In Dubai
Security UK.
Police Academy Dubai
UAE
3. First Aid
Training Course:
First Aid
International Ltd.
4. CCTV Training
Course.From Trans
Guards, Burjuman,
Dubai, in Dec, 2010
5. Fire Fighting
Training:
Organized by Enforce Security
Services LLC. Dubai UAE
Conducted by Operations
Manager.
4. Maintain the highest level of the Guest care at all the time by taking ownership of every
Complaint & request from the Guest, resolve them correctly and promptly.
5. Assists the manager in the planning, coordinating, and directing security and safety programs
to include loss prevention, Parking/traffic control, patrolling ofphysical property, inspection of
criminal acts.
6. Conducts follow up investigation report of criminal activitiesand violations of safety
standard.
7. Accurately investigate all the incidents in the property and make all the reports accordingly
and give feedback to Director of Security.
8. Investigate the lost and found issues and review the incident reports and give the final report
to Security Supervisor.
9. Liaising with the emergency services, Police, ambulance and fire service to resolve issues
and maintain security and service.
10. Identify unsafe acts, conditions and hazards; check that Emergency Exits are always clear
11. Plays a key role during the Fire drill exercise.
12. Worked as a ERT (Emergency response team leader) for the past 4 fire drills successfully
13. Resolving the conflicts between the security staff.
14. Comply with governmental legislations in terms of trainings and license.
15. Handling night club (only when it’s expected busy).
16. Responsible for the provision of recording to Dubai Police on required basis.
17. Responsible for making reports of incidents, unusual happening Sending to Management
updating Chief Security Officer, Operation Manger and General Manager
18. Log Book Maintaining.
19. Media/Recording Management /Screen Viewing.
20. Operating the ANPR (Automatic Number Plate Recognition System)
21. Controlling of Fire Fighting Systems in the Hotel and record keeping.
22. Monitoring and controlling C.C.TV’s installed in the Hotel.
23. Working as Information Centre Representative of Kempinski Hotel.
24. Monitoring Access Control System.
25. Responsible for Issuance of Access Card Kempinski Hotel& Record maintaining.
Monitoring the hotel property by Preventive Measures, Detective roles.
26. Checking & refilling First aid boxes according to CPR chart.
27. Handling contractors, suppliers & responsible for reception staff safety box.
28. Receiving guests in the hotel lobby maintains the highest level of guest
Satisfaction& standard of services strive for perfection & excellence.
29. Maintain the excellent Clint relationship & establish of network with Guests.
30. Make sure to direct traffic foot and vehicular.
31. Make sure to conduct vehicles inspection together with valet drivers.
32. Water leakage smashing glass malfunction equipment & investigation their sources
33. be aware of fire exits, fire equipment’s& how to utilize it.
34. Maintaining the latest radio system for communication.
35. Providing information to Guests / visitors on telephone regarding Hotel’s Department
telephone numbers, Services, and Guest Services.
36. Receiving calls and complaints from tenants/Guests & informing to the concerned
departments.
37. Coordination with leasing to hand over of key to Guest and Services department regarding
Tenants/Guest complaints.
38. Key handling of Hotel which includes record keeping permanent keys takesover.
39. Contractors, temporary and permanent issuing to tenants and contractors.
40. Responsible to prepare Staff Schedule, Attendance and Overtime.
41. Complete call reports (weekly, monthly, yearly)
42. Providing information to Guests / visitors on telephone regarding
Hotel’s Department telephone numbers, Services, and Guest Services.
43. Responsible all security operations of Kempinski Hotel Mall of
Emirates Dubai.

3. 6. AccessControl
& CCTV
Monitoring
Training.Organized
byBurjumanCentre (in-
house training)
DubaiUAEConducted by
Operations Manager
7.ComputerAp
plication For
Business
Certificatein
VocationalTraining
Institute.
8. AutoCADat
SubhanBuilding
DesigningCentre
Hobbies.
Snooker, Study, Making
new friends, Travel,
Personal
information
Date of Birth: 25-02-1987
Sex:Male l Height:5’10”
Weight: 70 Kg
Civil Status: Married
Religion:Islam
PassportNo.
CT8962731
Reference:
Available on request
Language Writing Speaking Reading
English Excellent Fluent Excellent
Arabic Excellent Fluent Excellent
Urdu MotherLanguage Mother Language Mother Language
Hindi - Fluent ________ -
DPS l CCTV l First Aid l Check In Dealing l Check Out Dealing l Luggage Scan Dealing l Safety Box
dealing l Visitors ID scanning l Dealing Security operations of 1897 Bar l Dealing Security
operations of Mosic Bar l Security Operations l Dealing Mosic Bar Security Operations l Fire l
Communication in English,Arabic,Hindi,Urdu,Punjabi l Gust Dealing l Replying Mails l
Investigation Dealing with Ambulance , Police ,CID l Incident Report making l Fire Drill &
Evocation plan l Access Passes l Handling Keys l Documentation l Patrolling l Observation l radio
& Announcement l Communication l Quick Response.
1. Languages Proficiency: