1. ALFRED MARK MASCARENHAS
Email Add: Alfred73mark@ yahoo.com
Qatar, Mob: O974-50180934
SKYPE ID alfred1235711
POSITION: - Housekeeping Superintendent
CAREER OBJECTIVE:
To obtain a challenging and responsible position that will enhance and to
apply the knowledge gained from past and present working experiences and
upgrades myself by working with experts to achieve company’s goal.
SUMMARY OF COMPETENCY
A self-motivating individual, determined, enthusiastic and hardworking. It can
work in a fast paced environment with a minimum supervision. Effective under
extreme pressure.With good communication skills. Willing to learn and be trained
in any field and good disposition. Experienced in all areas of training that involves
planning, scheduling, conducting and maintain staff record.
WORK EXPERIENCE:
 Presently Working as a Housekeeping Superintendent Carillion Qatar
since 2016 at Shell Project in Qatar.
 Had been worked with Carillion Qatar LLC as a Snr.Housekeeping
supervisor from 2013 to 2014
 Had been worked with Emrill Services LLC as a House Keeping
Supervisor from 2005 to 2013 at project Dubai Marina PH-1 in Dubai.
 Had been worked as a House Keeping Team Leader, Emrill Services
LLC from 2003 to 2005 at project Dubai Marina PH-1 in Dubai.
 Had been worked with Emrill Services LLC as a Machine Operator
(All Types) from 2002 to 2003.

2. Senior H K Supervisor (Duties&Responsibilities):-
 Check the number of employees who report for the shift
 (For the work planning & report)
 Record in the daily logbook any absenteeism, late arrivals, request for leaves
& etc.
 (Gives the record documentation proof)
 Conduct briefing and assign work verbally to the cleaners, Team Leader
(Deploy the correct staff to the area with its necessary safety and needed
tools.)
 Check the routine cleaning that is carried out on daily basis and ensure that
the quality of cleaning is up to the set standard.(Maintain the standard quality
of any work.)
 Supervise the section to ensure that staff carries out assigned work in
accordance with standard operating procedures and adheres to all safety
standards.(Give the necessary instruction about safety precaution & cleaning
procedure)
 Report any damage or breakage of property.(Report the concern department
any damage or breakage of property with full detail as well as keep the
record.)
 Ensure preparation of weekly material requisition and collection from Central
store as per location and the handling of equipment, machineries and
supplies as per operating guidelines.(Follow the instruction to control the tools
and budget.)
 Prepares duty roster/ time sheets of the staff on monthly basis.
 (Prepare the duty roaster according to its work demand, area and time.)
 Responsible for Machinery weekly inspection. (Check with technician /
concern contractor /Sub contractor if any break down of machine.)
 Performs other related duties as assigned from time to time.
CLEANING PROCEDURE TRAINING:
 Dusting & damp wiping
 Sweeping
 Dry & wet mopping
 Low & high glass cleaning by ladder & boom Lift
 Office & toilet cleaning
 Spot, sticker & gum removal
 Wall cleaning
 A/C Grill Cleaning
 Dry vacuuming
 Wet / Dry vacuum machine
 Single Disk Machine
 Polishing Machine

3.  Electrical Walk Behind Machine
 Walk Behind Scrubber Drier
 Ride On Scrubber Drier
 Carpet Shampooing Machine
 High Pressure Machine
 Road Sweeper
 Walk Behind Scrubber Drier
 Compactor Machine
 Marble Crystallization
 Usage of all Chemicals
Store Keeper:-
 Know how to set up the store
 Know how to make inventory
 Know how to maintain the record
 Know how to supply the material
 Know how to maintain total summary
 Know how to deal with the supplier
Supervisor (Duties Responsibilities):- Qatar shell
1. Supervision on cleaning for transit as well as permanent apartment &
villas.
2. To supervise all on goings on the floor, communicate the status of all
rooms at any time and have an overview of what needs to be completed.
3. Daily data collection and reporting of issues as they arise
4. Responsible for transportation of daily schedules for Housekeeping Team
drop & pickup of employees; control of extra trips,.
5. Briefing & training for the cleaners before they start the work in
apartments& villas.
6. Preparing daily time sheet for the cleaners and staff.
7. Housekeeping staff and observe red actions communicated clearly and
completed in a timely manner.
8. Through auditing, ensure all cleaning is carried out in line with Carillion
safety standards and associated risk assessments, COSHH and PPE
requirements.
9. Enforce Company Policy, Housekeeping Policies and Procedures
including Lost & Found Procedures.
10.Participate in accidents / incidents and near misses investigation and take
corrective actions.
11.Conducting induction training for all new employees, assessing their
capabilities and suitability prior to deployment

4. 12.Handover of villa / apartment to the allocated tenants by shell.
13.Takeover of villa / apartment from the occupied tenants at the time of
moving out.
14.Inspection & checking maintenance for all the vacant apartment & villas
and informing to maintenance dept.
15.Co-ordination & communication with Shell staff – through mail &
telephone.
16.Arranging welcome pack for the tenants who are moving to transit
accommodation at 2 porta Arabia & Qipco.
17.Stocking of bed setting such as b4ed sheets (Double & single), bedcovers,
comforts, comfort covers, towels (face, bath & kitchen), bath mats etc.
18.Supervision on Laundry works (both internal & external).
19.Attending complaints pertaining to internet & telephone connection in all
the apartments & villas.
20.Doing Internet configuration & ensuring the connection for tenant before
they move into a villa.
TRAINING COURSE ATTENDED:-
 Induction
 Communication Skills
 Inter Personal Skills
 Customer Service
 Team Work
 Team Building
 Problem Solving
 Performance Appraisal
 Summer Safety
 Tool Box Talk
 Accident & Near miss reporting
 Fire Safety
 Heat Stress
 ISO 2009
 C.O.S.S.H
 Team Talk
 Basic Fire Fighting Fire Warden ( Euro Link Safety )
 Confined Space Entry Safety ( Safety Services Group )
 First Aid ( Euro Link Safety )
 Supervisory Development Leadership Course( October-2012)
 Defensive Driving Course (Light Vehicle 10th December 2016) QISC
 Basic First Aid /CPR (4TH July 2015 ) QISC

5.  ECITB (Engineering Construction Industry Training Board)August2015
Carillion training Center
 Span Set Course ( 11th December 2016) QISC Height Safety Modules
Completed
ACHIEVEMENTS:-
• Certificate of Train the Trainer (Al Futtain training Center) May-2008
• Certificate of Computer Course (March -2008)
• Certificate of Machine Operator (Dubai Marina)
• Certificate of Appreciation of Work Dubai Marina -2006
• Certificate of Appreciation D.F.C 2011 Jan
• Certificate of House Keeping Trolley Set up. 2012 April
• Certificate of Confined Space 2012 June
• Certificate of Basic Fire Fighting Fire Warden ( July 2012
• Certificate First Aid ( Euro Link Safety ) September-2012
• Certificate of Supervisory Development Leadership Course (Al Futtain training
Center ) October-2012
• Certificate of Award 10 years Completed
• Certificate of 10 years Completed
• Certificate of Appreciation achieving 1,000,000 man hours without an LTI
(November 2014 Carillion Qatar )
• Certificate Living our Behaviors Recognition (Passion and Energy) Qatar shell
1st Dec- 2014 formally manage the short term accommodation with his team.
 Certificate of ECITB August 2015 Carillion Training Center
 Certificate of Basic First Aid /CPR ( Expiry 4TH July 2017 ) QISC
 Certificate of Defensive Driving Course (Light Vehicle Expiry-10th
December 2018) QISC
 Certificate of Span Set Course (Expiry 9th December 2018) QISC
Height Safety Modules Completed.

6. EXTRA KNOWLEDGE TRAINING:
Computer Course : Mani pal Institute of Computer EducationKundapur India
2008Microsoft office 2003, 2007&2010, Internet Browsing, Emailing, Chatting
etc.
Tailoring Institute zark park (Dadar Mumbai 1995) 1year diploma course.
Working Company. Classic Garment factory Tailoring cutting master in uae
Ajman 1997 to 2001.
U.A.E DRIVING LICENCE
Place of Issue : Dubai
Date of Issue : 29-07-2013
Expiry Date : 29-07-2023
QATAR DRIVING LICENCE
Place of Issue : Qatar
Date of Issue : 02-09-2014
Expiry Date : 02-08-2019
PERSONAL DATA:
Nationality : Indian
Date of Birth : 22 -11-1973
Sex : Male
Status of Visa : Employment Visa
Language Known : English, Hindi Kannada Konkani and Tamil
Temporary Address : Carillion Qatar LLC, Shell Project,
Education : Higher Secondary Education
PASSPORT DETAILS:
Passport Number : M6169754
Place of Issue : DOHA
Date of Issue : 01-07-2015
Expiry Date : 30-06-2025
Visa Issue : 22-09-2015
Expiry Date : 22-09-2017