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MOSAIC Digital Agency
Key agency for category leaders




                    #1 Mobile        #1 Bank     #1 Luxury Alcohol
#1 FMCG company
                  operator in CIS   in Eastern       company
                                      Europe
MOSAIC key expertise & achievements




1 2 3
  Campaigns generating
  high reach among wide
  TAS
  (e.g. 45mln interactions for Tide)
                                       Campaigns
                                       generating high &
                                       effective reach
                                       among narrow TAs
                                       (e.g. 80% reach for Pampers;
                                       110% reach vs. TV for Always
                                       Platinum)
                                                                      24x7 consumer
                                                                      relationships via
                                                                      Social Media
                                                                      (e.g. 3 year Pampers, 2 year
                                                                      Sberbank communities)




4 5 6Selling Premium
     &
     Luxury in Digital
     (e.g. #1 alcohol community
     Johnnie Walker +)
                                       Brand image
                                       repositioning
                                       among specific
                                       TAs
                                       (Always Platinum, Braun)
                                                                      Developing
                                                                      Digital Marketing
                                                                      strategy
                                                                      (Sberbank - #1 Bank in
                                                                      reach and interactions in
                                                                      Digital in Russia)
MOSAIC Regional & Local Services
   Regional (EMEA)tool-kit development




                                 Traditional
RESEARCH      BRAND/INIT
                                  DIGITAL
     &          IATIVE
                                 (web-sites,
CONSUME        DIGITAL
                                 advertizing
R INSIGHTS    STRATEGY
                                    etc)




                                                                                          MEDIA
                                  SOCIAL                             MARKET
              CREATIVE                         PRODUCTION
                                                                   ADAPTATION
                                                                                       PLACEMEN
                                  MEDIA
                                                                                       T & BUYING




                                  CRM & E-
                                 COMMERCE
                                                    Campaign post-analysis and audit




             Full cycle Digital for
JUST SOME OF
MOSAIC CASES
Always Premium
line-up launch
Proposition:
New Always Platinum protection is soft
as silk lingerie

Consumer:
Wants best protection AND looks for
additional delighters to feel confident and
beautiful.
Low TV viewership

Challenge:
Create a luxury segment in a functional
category to charge premium

Objective:
Create awareness and buzz in Digital
about new product launch. Restage
category from functional to luxury
delightful experience.

   TV COPY
LADY MILLION
IDEA
CREATIVE IDEA – REVOLUTIONARY
FOR THE CATEGORY:
•  With Always Platinum you feel like a
   Lady Million (expressing confidence and
   beauty – key product benefits)
•  Top Singer and Celebrity in Eastern
   Europe Vika Daineko plays a role of
   Lady million in her new music video clip
   with Always Platinum being her key
   secret

IDEA EXECUTION:
•   Music video clip in youtube *
•   Vika Daineko Platinum club
    in social network with:
•   Possibility to create personalized
    lady million video
•   Lady million photo collage contest
•   Lady Million tips from Vika


CLICK TO PLAY

* Video shot by Leo Burnett
RESULTS
5+ million music video views
in youtube.ru

1+ million Platinum club
members

200 000 personalized videos
created


AND FINALLY…..

47% of TA watched the video with
80% attribution to brand*
(*based on P&G media tracking research )


Higher awareness vs. TV copy!
Johnnie Walker
conversational
platform
Proposition:
Range of exclusive and legendary
Johnnie Walker whiskeys for upscale
audience

Consumer:
Values high quality in everything as a
proof of personal progress

Challenge:
Consumers associate the brand with the
cheapest variant and don’t perceive as a
premium one

Objective:
Re-position the brand to a premium
whiskey brand in line with the global
equity campaign
Walk with Giants
Global campaign:
“Walk with giants” concept shows successful people (like
Richard Branson, Lewis Hamilton) with outstanding
personal achievements

Digital amplification for CIS:
Hired Russian celebrities (Nikolay Fomenko –sport car
creator, Arkadiy Novikov – biggest restaurateur)
Developed a digital platform inspiring consumers to set
and achieve challenging
goals in life.

IDEA EXECUTION:
•  JW Russia “Walk with giants” Facebook
   community with:
•  Possibility to follow celebs and the stories of their
   personal growth
•  On-line webinars/Q&A sessions with celebraties
•  “Personal growth” viral applications:
• NY, Birthday, Man’s day goal setter for your friends
• Personal goal setter (app) with follow up and friends’
   support functionality
•   Whisky and Brand educational video


CLICK TO PLAY
RESULTS
More than 50 000 community members
on Facebook

More than 7 000 000 unique users were
reached during the 1st year of
communication

Community became #1 premium
alcohol
group on Facebook and most active
among competitive communities
Pampers Premium
line-up launch

Proposition:
New Pampers Premium care protection
is as soft, as Cotton

Consumer:
Wants best care for her child AND is
ready to pay extra for premium quality
Digital is key info source

Challenge:
Pampers Brand was perceived as a
mass one and rejected by TA
Premium Segment is established by
Japanese Brands

Objective:
Build premium quality equity and
overcome TA Brand’s rejection
CREATIVE IDEA

TRENDY MAMA is a successful modern
woman that gives best for her baby and
values her own personality

Bring opinion leaders = Celebrity moms to
endorse Pampers Premium Care as a part
of their “Trendy Mama” stories

IDEA EXECUTION:
• Conversational platform in social
   networks (Facebook, Odnoklassniki)
   & baby sites:
• Celeb blogs about their real mom’s life
• Educational video series with Celebs
• “Trendy” content (baby yoga, baby
   fashion, fitness for new moms)
• Receive samples of product for
   followers


CLICK TO PLAY
RESULTS
More then 350 000
members on Facebook &
Odnoklassniki

5 000 000 unique users -
Project reach

More than 4 000 000
video views
Braun interactive
campaign
Proposition:
Range of Braun home appliances for
easy cooking

Consumer:
Values high quality in food & adores food
preparation process

Challenge:
Engage consumers into clattered cooking
topic to interact with the Brand, which is
the most premium one on the market
Russia cooks
 at home
 INSIGHT:
 Consumers want to explore new and more
 sophisticated cuisine however can not afford to visit
 restaurants often.

 CREATIVE IDEA:
 “Russia cooks at home” – is a social movement urging
 and enjoying to cook restaurant-class dishes at home

 IDEA EXECUTION:
 • Interactive platform with: Application & Community
    in vkontakte (Russian FB) with:
 • 2 famous Russian chefs – inviting to up-load the
    recipes and also join the on-line contest (dishes
    done with Braun) to finally become a part of their
    TV show
 • People vote for recipes and also can compile
    “Russia cooks at home” cookbook that can be
    printed and used in real life
 • You can earn “your cook level” badge and also
    compete on a region basis
 • Your friends see your recipes and awards in feed
 •   You can ask any cooking Q to chefs

CLICK TO PLAY
RESULTS
More then 240 000 application
participants:

23 000 UGC recipes uploaded

15 000 new Braun community
members

9 000 000 total reach of campaign

“Russian cooks at home”
became #1 and the most active
culinary community
in Vkontakte

Reached top 5 in all branded
applications
Sberbank
conversational
platform
Benefit:
Sberbank (#1 bank in Eastern Europe) is
much easier to deal with than you may think

Consumer:
Young person, who wants to get simple and
clear info on bank services and products
and get professional recommendations.

Challenge:
As an old soviet bank the Sperbank is
considered to be not modern and fancy, but
very complicated and burocratic
BANK OF FRIENDS
IDEA
CREATIVE IDEA :
FRIENDS BANK. Financial basics and
Bank services are fun and easy if you
learn them together with your friends.



IDEA EXECUTION:
Non-stop edutainment initiatives
(applications, contests etc) for example
you can build “City of your Dream”
using Sberbank credit services

Any financial discussions and expert
advises 24x7

All the product initiatives are
transformed in a funky way (for loan,
for example, “Sberbank gives “respect”
to every dream” )



CLICK TO PLAY
RESULTS

1 300 000 followers of
community –
#1 in bank category and
among ALL branded
communities on the market

Average 300.000 daily visits
on Sberbank social platforms
2 000 000+ applications users
Key steps for Luxury brand in Digital:




1Digital
                2
                Premium web-
                                  3
                                  Facebook
                                  Brand page &
                                                  4
                                                  Off-line
                                                  advertizing
 communicatio   site localized    community for
 n strategy     for key markets                   and PR in
                                  24x7            Digital
                                  consumers       format
                                  relationships
                    EXAMPLE 1         EXAMPLE 1
                    EXAMPLE 2         EXAMPLE 2
                    EXAMPLE 3         EXAMPLE 3
Mosaic.presentation.short.19.09

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Mosaic.presentation.short.19.09

  • 1.
  • 2. MOSAIC Digital Agency Key agency for category leaders #1 Mobile #1 Bank #1 Luxury Alcohol #1 FMCG company operator in CIS in Eastern company Europe
  • 3. MOSAIC key expertise & achievements 1 2 3 Campaigns generating high reach among wide TAS (e.g. 45mln interactions for Tide) Campaigns generating high & effective reach among narrow TAs (e.g. 80% reach for Pampers; 110% reach vs. TV for Always Platinum) 24x7 consumer relationships via Social Media (e.g. 3 year Pampers, 2 year Sberbank communities) 4 5 6Selling Premium & Luxury in Digital (e.g. #1 alcohol community Johnnie Walker +) Brand image repositioning among specific TAs (Always Platinum, Braun) Developing Digital Marketing strategy (Sberbank - #1 Bank in reach and interactions in Digital in Russia)
  • 4. MOSAIC Regional & Local Services Regional (EMEA)tool-kit development Traditional RESEARCH BRAND/INIT DIGITAL & IATIVE (web-sites, CONSUME DIGITAL advertizing R INSIGHTS STRATEGY etc) MEDIA SOCIAL MARKET CREATIVE PRODUCTION ADAPTATION PLACEMEN MEDIA T & BUYING CRM & E- COMMERCE Campaign post-analysis and audit Full cycle Digital for
  • 6. Always Premium line-up launch Proposition: New Always Platinum protection is soft as silk lingerie Consumer: Wants best protection AND looks for additional delighters to feel confident and beautiful. Low TV viewership Challenge: Create a luxury segment in a functional category to charge premium Objective: Create awareness and buzz in Digital about new product launch. Restage category from functional to luxury delightful experience. TV COPY
  • 7. LADY MILLION IDEA CREATIVE IDEA – REVOLUTIONARY FOR THE CATEGORY: • With Always Platinum you feel like a Lady Million (expressing confidence and beauty – key product benefits) • Top Singer and Celebrity in Eastern Europe Vika Daineko plays a role of Lady million in her new music video clip with Always Platinum being her key secret IDEA EXECUTION: • Music video clip in youtube * • Vika Daineko Platinum club in social network with: • Possibility to create personalized lady million video • Lady million photo collage contest • Lady Million tips from Vika CLICK TO PLAY * Video shot by Leo Burnett
  • 8. RESULTS 5+ million music video views in youtube.ru 1+ million Platinum club members 200 000 personalized videos created AND FINALLY….. 47% of TA watched the video with 80% attribution to brand* (*based on P&G media tracking research ) Higher awareness vs. TV copy!
  • 9. Johnnie Walker conversational platform Proposition: Range of exclusive and legendary Johnnie Walker whiskeys for upscale audience Consumer: Values high quality in everything as a proof of personal progress Challenge: Consumers associate the brand with the cheapest variant and don’t perceive as a premium one Objective: Re-position the brand to a premium whiskey brand in line with the global equity campaign
  • 10. Walk with Giants Global campaign: “Walk with giants” concept shows successful people (like Richard Branson, Lewis Hamilton) with outstanding personal achievements Digital amplification for CIS: Hired Russian celebrities (Nikolay Fomenko –sport car creator, Arkadiy Novikov – biggest restaurateur) Developed a digital platform inspiring consumers to set and achieve challenging goals in life. IDEA EXECUTION: • JW Russia “Walk with giants” Facebook community with: • Possibility to follow celebs and the stories of their personal growth • On-line webinars/Q&A sessions with celebraties • “Personal growth” viral applications: • NY, Birthday, Man’s day goal setter for your friends • Personal goal setter (app) with follow up and friends’ support functionality • Whisky and Brand educational video CLICK TO PLAY
  • 11. RESULTS More than 50 000 community members on Facebook More than 7 000 000 unique users were reached during the 1st year of communication Community became #1 premium alcohol group on Facebook and most active among competitive communities
  • 12. Pampers Premium line-up launch Proposition: New Pampers Premium care protection is as soft, as Cotton Consumer: Wants best care for her child AND is ready to pay extra for premium quality Digital is key info source Challenge: Pampers Brand was perceived as a mass one and rejected by TA Premium Segment is established by Japanese Brands Objective: Build premium quality equity and overcome TA Brand’s rejection
  • 13. CREATIVE IDEA TRENDY MAMA is a successful modern woman that gives best for her baby and values her own personality Bring opinion leaders = Celebrity moms to endorse Pampers Premium Care as a part of their “Trendy Mama” stories IDEA EXECUTION: • Conversational platform in social networks (Facebook, Odnoklassniki) & baby sites: • Celeb blogs about their real mom’s life • Educational video series with Celebs • “Trendy” content (baby yoga, baby fashion, fitness for new moms) • Receive samples of product for followers CLICK TO PLAY
  • 14. RESULTS More then 350 000 members on Facebook & Odnoklassniki 5 000 000 unique users - Project reach More than 4 000 000 video views
  • 15. Braun interactive campaign Proposition: Range of Braun home appliances for easy cooking Consumer: Values high quality in food & adores food preparation process Challenge: Engage consumers into clattered cooking topic to interact with the Brand, which is the most premium one on the market
  • 16. Russia cooks at home INSIGHT: Consumers want to explore new and more sophisticated cuisine however can not afford to visit restaurants often. CREATIVE IDEA: “Russia cooks at home” – is a social movement urging and enjoying to cook restaurant-class dishes at home IDEA EXECUTION: • Interactive platform with: Application & Community in vkontakte (Russian FB) with: • 2 famous Russian chefs – inviting to up-load the recipes and also join the on-line contest (dishes done with Braun) to finally become a part of their TV show • People vote for recipes and also can compile “Russia cooks at home” cookbook that can be printed and used in real life • You can earn “your cook level” badge and also compete on a region basis • Your friends see your recipes and awards in feed • You can ask any cooking Q to chefs CLICK TO PLAY
  • 17. RESULTS More then 240 000 application participants: 23 000 UGC recipes uploaded 15 000 new Braun community members 9 000 000 total reach of campaign “Russian cooks at home” became #1 and the most active culinary community in Vkontakte Reached top 5 in all branded applications
  • 18. Sberbank conversational platform Benefit: Sberbank (#1 bank in Eastern Europe) is much easier to deal with than you may think Consumer: Young person, who wants to get simple and clear info on bank services and products and get professional recommendations. Challenge: As an old soviet bank the Sperbank is considered to be not modern and fancy, but very complicated and burocratic
  • 19. BANK OF FRIENDS IDEA CREATIVE IDEA : FRIENDS BANK. Financial basics and Bank services are fun and easy if you learn them together with your friends. IDEA EXECUTION: Non-stop edutainment initiatives (applications, contests etc) for example you can build “City of your Dream” using Sberbank credit services Any financial discussions and expert advises 24x7 All the product initiatives are transformed in a funky way (for loan, for example, “Sberbank gives “respect” to every dream” ) CLICK TO PLAY
  • 20. RESULTS 1 300 000 followers of community – #1 in bank category and among ALL branded communities on the market Average 300.000 daily visits on Sberbank social platforms 2 000 000+ applications users
  • 21. Key steps for Luxury brand in Digital: 1Digital 2 Premium web- 3 Facebook Brand page & 4 Off-line advertizing communicatio site localized community for n strategy for key markets and PR in 24x7 Digital consumers format relationships EXAMPLE 1 EXAMPLE 1 EXAMPLE 2 EXAMPLE 2 EXAMPLE 3 EXAMPLE 3