15 Mobile Megatrends From mega-portals
to me-portals. Content is aging; Content communication is king. The internet is reaching into the phone. The war of the application environments. Value in mobile software is bubbling up. OEMs go for services and vertical propositions. Brand as the new form of equity in handsets. Network operator strategies are shifting. Browsing is out; engaging experiences are in. Browser proxies bring the internet to the masses. Open source is disrupting the status quo. Nokia is now a tier-0 OEM. Mobile is transforming to a FMCG business. Channel ARPU: a new source of revenue.
VisionMobile :a research & market
intelligence firm selected 2006/7 analyst reports Five Defining Traits MDM Case Study: The New Age of On-Device Portals: of Open Source Motorola Handset Beyond WAP (Informa) (Ovum) Customisation: (ARCchart) 2006-2011 (ARCchart) GPLv2 vs GPLv3 Firmware OTA: Mobile Operating High-Capacity SIMs White Paper From Hype to Systems: The New (Informa) Market Reality Generation (ARCchart) Open Source in Mobile Software Activating the Idle Mobile: 2007-2012 Management Screen: Uncharted (Informa) Report Territory (Informa)
1 From mega-portals to me-portals.
From all-in-one mega-portals (e.g AOL), to vertical portals (vortals, e.g. music, sports, healthcare), to personalised my-portals (e.g. iGoogle), to user-centric me-portals (e.g. Facebook) The history of web portals and mobile portals Mega-portals are aging: 1995 2000 2005 2010 portals mega-portals my-portals web me-portals vortals mobile portals my-portals me-portals vortals Source: eMarketeer, company reports (via NY Times) Coming next: community OSes, COMOs (e.g. Open Social)
2 Content is aging; Content
communication is king The sale value of content is decreasing and DRM walls are falling % of subs buying a ringtone fell consistently over 12 months in GB, FR, DE, IT, ES (M:Metrics, 4Q07) see also Amazon mp3, Y! Music, Virgin Digital, Nokia Comes With Music (subscribe, but own) Content communication, personalisation and remixing is attracting capital 10s of photo sharing sites: Facebook, MySpace, Picnik, Picasa, flickr, flauntr, thebroth, snipshot, ClickFriends, Faces, Photoshop Express online, Shozu, Mosh, Pix-Yu MoJungle, PixPulse, PixSense, SharpCast, SnapFish, rmbr, Kodak gallery, Shutterfly, Photobucket, Webshots, Smugmug, Fotki, Dotphoto, Phanfare, Splashup, Vi.sualize.us, Pixrat, FFFFound, PicURLs, Zoomorama ”up to 25% of the entertainment being consumed in five years will be what we call 'Circular’.. people will have a genuine desire not only to create and share their own content, but also to remix it, mash it up and pass it on within their peer groups”. Mark Selby, VP Multimedia, Nokia, Dec 07
3 The Internet is reaching
into the phone 2001+: the phone reached out to the internet through WAP and web. But the phone was only open to the short head of 10s of 2nd parties (OEM partners) and 100s of 3rd parties with strong funding. 2007+: the internet is reaching into the phone.. The long tail of 1,000s to 1,000,000s of 3rd party developers and scripters are reaching out to the phone thanks to availability of AJAX, Widget platforms and Web runtimes e.g. Nokia Web RunTime, Nokia S60 browser, Motorola WebUI, Nokia WidSets, Opera Widgets, Bling Software, Webwag. 2009+: the phone becomes an active node of the internet Consuming and producing services, e.g. Nokia S60 web server, efforts by Conveneer
4 The war of the
application exec. environments 2002+: the war of the operating systems has faded - Symbian OS shipments are dominated by Nokia (outside Japan) and DoCoMo (in Japan) - Windows Mobile is for enterprise segments only (at least up to version 6). - The new Palm OS is still slideware and one year away. Will it follow the fate of Cobalt ? - Most mobile Linux operating systems are in alpha stage (Celunite, ALP, A la Mobile, OpenMoko), not shrink-wrapped (Greensuite), or not backed by a big services firm (Purple Labs). 2007+: the war of the application exec. environments (AEEs) is raging - Flash Lite vs Java; Adobe’s aggressive subsidy vs Sun’s JCP standardisation process. - Java SE vs Java ME; Android’s Dalvik, and Sun’s strategy to phase out Java ME - web programming vs open OS; AJAX, Widgets and web runtimes vs open OS platforms (S60, WM) - interpreted languages vs C++; AppForge, Python, Ruby, .NET (Red Five Labs) vs S60
5 Value in mobile software
is bubbling up Mobile software carries high risk & reward and long lead times If you are a software vendor in the OpenOS or RTOS business, you need OEM deal s/w handset handset - $2M - $30M seed capital biz dev agreed embedded launch lifecycle - 2 years technology development -18 -6 (months) -12 +6 - OEM sales cycle of 6-12 months - operator sales cycle of 18-36 months investment - 18+ months for royalties to kick in - but biz model requires scale returns NREs NREs royalties - scaling to new regions, OEMs and operators is non-linear - a lot of factors outside control to do with handset sales The mobile software business is like the Hollywood business; you ‘re either big or you’re out.
5 Value in mobile software
is bubbling up The sale value line (line of commoditisation) is moving up the stack .. accelerated by open source per-unit cost to services and revenue build content collaborative software development $2 $0.1m efforts (e.g. Web Kit) - Google’s Android will further accelerate this commoditisation effect $0.2 $20m - Value will bubble up to UI and service UI & service layer delivery layers. value line $0.1 $5m Embedded apps - Software vendors without unique IPR are not viable $0.1 $10m Middleware $2.5 $500m Operating System
5 Value in mobile software
is bubbling up Value Quadrants for mobile handsets & services extra-device value Delivery Tools & platforms Browse, buy, create, for building content, view, share content, UIs, and services UIs, services pre-sales post-sales Handset intra-device value User data software Messages, photos, stack videos, profile, preferences..
5 Value in mobile software
is bubbling up Value Quadrants represent a shift in revenue models NRE, per-developer seat per user, per use, flat rate, per transaction, per level, subscription. extra-device value Delivery Tools & platforms Browse, buy, create, for building content, view, share content, UIs, and services UIs, services pre-sales post-sales Handset intra-device value User data software Messages, photos, stack videos, profile, preferences.. NRE, free or per unit bundled
5 Value in mobile software
is bubbling up ..but device software is an essential enabler NRE, per-developer seat extra-device value Delivery Tools & platforms Browse, buy, create, for building content, view, share content, UIs, and services UIs, services pre-sales post-sales Software intra-device value User data stack Messages, photos, videos, profile, preferences.. NRE, per unit
6 OEMs go for services
and vertical propositions in order to increase ailing profit margins. OEM acquisitions 2006-7: - Nokia acquired Avvenu (file sharing), Navteq (LBS), EnPocket (mobile advertising), Twango (media sharing), Pixto (physical world connection), Loudeye (digital music), gate5 AG (LBS) and Intellisync (mobile device management). - Motorola invested in Tilefile (content sharing) and acquired Leapstone (SDP), Modulus Video (video codec), Tut Systems (content distribution), Broadbus (content on demand) and Good Technologies (email sync). Own OEM services: - Nokia (Ovi, Maps, Mosh, Medeo, Comes with Music, Internet Radio, Download!), Motorola Screen 3, SEMC (TrackID, PlayNow) Vertical propositions: - Sony Ericsson Walkman & Cybershot, Nokia E-Series, N-Series.
7 Brands as the new
form of equity in handsets quot;The mobile-wireless environment is going to create a whole new set of brands: brands around devices, brands around the experiences, and also brands around the way people are connecting and researching on the Internet. You'll see new brands around this mobile world, hopefully some from Motorola, because we are thinking about creating distinct brand experiences underneath the parent brand Motorola in the mobile space in the future.quot; Kenneth “Casey” Keller, Chief Marketing Officer, Motorola in Advertising Age, October 2007
7 Brands as the new
form of equity in handsets OEMs have been creating co-branded handsets since 2004: - Sony Ericsson: Walkman, Cybershot - Nokia: E-series, N-series, location-aware devices, Zac Posen, Versace, Aston Martin, WESC - LG: Prada, Shine, Chocolate, SD410 sports - Samsung: Armani, B&O Serene, B&O Serenata, credit-card sized phones - Motorola: D&G, Pininfarina, Aston Martin, Vivienne Westwood, Red Operator own-brand devices are making a comeback: - Vodafone tried with 4 Simply handsets since 2005, but scaled down due to retailing challenges - Huawei, ZTE and Sharp devices are still going strong, as are partnerships with Ferrari - Vodafone hinted that own-brand devices might make up 10-20% of portfolio (May 2007) - Lots more to come in 2008.
8 Network operator strategies are
shifting Operator one-stop-shops and walled gardens are not viable. Operators are moving to - traffic pipes, or multi-network connection services, e.g. TMO, Telenor or wholesalers, e.g. KPN) - service-pipes enabler strategies focusing on device-based service delivery (e.g. Vodafone, Three, DoCoMo) T1 operators are now at third era of service-delivery: container projects container projects leverage on economies of scale for development & deployment and aim to control the relationship with service delivery suppliers.
9 Browsing is out; engaging
experiences are in Mobile operators, handset OEMs and media brands are deploying on- device portals as the evolution of web/WAP. e.g. Orange Downloads, Vodafone ODP, Nokia Content Discoverer, Nokia Download!, Three ODP, Refresh Mobile ODPs surpass web/WAP in terms of - reduced click-distance to purchase, therefore increased revenue - preview before buying - faster startup time & less resource-hungry - better device integration - graphical richness & improved user interaction, - low latency (background content fetching & intelligent caching) - lower bandwidth costs.
10 Service delivery spills out
of the browser, into the user journey i.e, into: - silo’ed applications (e.g. ODPs, music and mobile TV applications) Action Engine, Adobe FlashCast, Airmedia, Cibenix, Communology, Crisp Wireless, Geniem, Handmark, Mobile Scope, Itfinity, mPortal, Mobinex, Nellymoser, Nokia Download!, Nokia WidSets, Opera, uiOne, RefreshMobile, Streamezzo, SurfKitchen, U-Turn, weComm, Yahoo! Go, uActive. - active idle screen (AIS) applications Abaxia, Acuity Mobile, Aditon, Adobe Flash Home, Bling Software, Celltick, Cibenix, IntroMobile, MobiComp, Mobile Posse, Qualcomm uiOne, SurfKitchen Surftop, Nuance T9 Tool, Zi Qix. - web, widget and AJAX runtimes e.g. Nokia Web RunTime, Nokia WidSets, Opera Widgets, Bling Software, Webwag, Openwave MIDAS - UI Frameworks: end-to-end platforms for designing core applications e.g. Acrodea, Digital Airways Kaleido, TAT Cascades, Mentor Graphics Inflexion, uiOne HDK, Flash UI
12 Open-source is disrupting the
status quo starting with the browser industry.. 2003-2006: 80% market = Openwave, Obigo (Teleca), ACCESS Netfront But the mobile browser industry has been facing many challenges - declining per-unit royalties - rendering of ‘street HTML’ and scripting are very complex software to maintain. - mobile devices exposed to billions of web pages vs 1,000 simplified WAP pages - browser value is in zooming, navigation, device integration, not the rendering and scripting core. May 2007: Openwave and Teleca break the dismal story In May, browser vendor Teleca announced that it ‘had halted investments into renewal of Obigo product’, while Openwave announced it was up for sale following a 50% tumble of its share price in 12 months. Open source Web Kit -based browsers used by KDE, Apple, Nokia, Android and Motorola
12 Open-source disrupting the industry
status quo .. continuing with handset operating systems. Android is not a service delivery, but a service access platform. Designed to liberalise service delivery and platformise the OS business, so that Google can offer the best, easiest, friendliest service delivery platform to every developer. Android is unique for several reasons: - Declarative XML UI framework helps rapidly develop the UI for new applications. - Every application (incl. idle screen, dialer, main menu) is a Web 2.0 citizen. - source code to be released under Apache 2 (non-copyleft) license); modify code, ship, retain IPR - Java SE platform deeply integrated with OS; a departure from Linux development - Android’s Dalvik Java VM means OEMs don’t have to pay TCK royalties to Sun - zero royalty to use the Android OS (purported but not confirmed) - Open Handset Alliance comprises of handpicked members; covering complimentary regions (OEMs, MNOs) and complimentary technology solutions; very different to LiMo, OMTP, LiPS, GMAE.
13 Nokia is now a
tier-0 OEM The only OEM left with cash-flow for heavy investments .. with an unbeatable cost + supply chain mgmt (300 million components per day) .. and who is strong at both the high-end and low-end of the market Operating profit (US$ million) Global market share (3Q07) + 39.20% 37.10% source: Strategy Analytics source: Fitch Ratings, Reuters 3Q07 operating margins: Nokia 22.2% SEMC 12.4%, Samsung 12.3%, LG 8.4%, Moto -3.1% (Reuters)
14 Mobile is transforming to
a FMCG business Making phones has tiny margins and no consumer value. As in the fast moving consumer goods (FMCG) business, value is in: a) defining the right niche segment & proposition, b) last mile customisation, retailing and placement, c) in-life experience; delivering compelling services across the user journey assembly & channel service product industrial certification sale manufact. distribution delivery definition design & QA software last mile retailing & customer market brand hardware integration customisation placement support research licensing design value opps
15 Channel ARPU: a new
source of revenue Beyond voice and data ARPU, there is a new source of revenue revenue from delivering 3rd party services/products through the last mile to the end user. Channel ARPU comes from: - UI inventory leasing through auctioning of handset UI inventory to advertisers and promoters - Retail sub leasing leasing of shelf space to OEMs and service providers, e.g. visual service retailing - Service delivery channels e.g. Vodafone, Telefonica, TIM revenue share with Nokia’s Ovi - Bundling e.g. Amazon Kindle + newspaper subs or Nokia Download! bundling of service providers. - Access to consumers e.g. iPhone subscription revenue share, Blyk ad-funded MVNO - User analytics leasing e.g. info on user location, billing, call graphs, presence, service usage Channel ARPU is about growing wallet share based on collaboration Contrary to voice and data ARPU which are about growing wallet size based on customer ownership