Monitoring and evaluating knowledge management strategies

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Presentation about the challenges and decisions to take when monitoring knowledge management strategies. Summary of a longer paper.

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Monitoring and Evaluating Knowledge Management Strategies ”

Background of the work ,[object Object],[object Object],[object Object]

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Some common elements of a KM strategy ,[object Object],[object Object],[object Object],[object Object],[object Object]

The ripple model Performance improvement Changed practices Knowledge capital Knowledge process enhancing activities

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Design considerations: decisions we have to make ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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