1. Mohammad ElAwady experience
Based on a Functional/project approach
Sales Target on customer level
Responsible for design and deliver new module to set sales
targets on customer and territory level for Novo Nordisk Egypt
Integrating sales and ims data with PharmaAnalyzer and
TARGIT
Responsible for design, implement and deliver sales and ims data
integration using PharmaAnalyzer and TARGIT BI for Novo Nordisk
Egypt
Business Intelligence for commercial excellence
Responsible for preparation for introducing business intelligence
solutions to Pharma and healthcare organizations including
identifying needs and building different analysis models for
different functions and building views that integrates figures to
give management top KPIs on dashboard style and also deep
insight about business performance.
Design and implement Novo Nordisk Egypt BI , Feb-May 2014
Design and Implement SPIMACO basic BI for CRM - 2008
Sales management systems
Responsible for design, implement and deliver sales system in
Novo Nordisk Egypt , PharmaAnalyzer, Jan-Apr 2014
Responsible for design, implement and deliver sales system in
Ferring Egypt , PharmaAnalyzer, Sep-Nov 2013
Upgrading to PharmaAnalyzer V4, Ferring Egypt Dec 2014
2. Connecting Health
Managing MSE sponsored project for connecting health in 2012-
2013 including , Growth monitor, eRx, eLab, EMR, Appointment,
Disease Registries, Material Reach, eSurvey.
eDetailing
managing design, development, testing eDetailing projects
Dosing calculators
Responsible for design, development, testing Dosing Calculators
projects on different platforms to facilitate and standardize dosing
calculations for healthcare professional using variety of mobility
devices like iPhone and IPAD, Android mobiles and tablets, and
windows mobiles and tables.
Novo Nordisk Gulf won their innovation global prize 2009 for our
innovative NovoSeven Dose Calculator.
Growth Monitor
o Managing the Egyptian growth monitor web/mobile application
development and implementation
المصريين باب
o Creating project idea and top level project chart
EMR
Responsible for analysis and design of generic EMR in
coordination with MasterSolutions and Exceliti
Responsible for implementation at MOH-Kuwait National Cancer
Control Center (KCCCC)
Oncology practice management
Responsible for analysis and design of Oncology practice
automation in coordination with MasterSolutions and Exceliti UK
3. Responsible for implementation at MOH-Kuwait cancer control
center
Glycemic control system
Responsible for analysis and design of Glycemic control system in
coordination with MasterSolutions and Exceliti UK
CRM (Business/BIT role)
o CRM Consultant , SPIMACO CRM project (Business/BIT role)
Design a CRM strategy and Road map.
Create workflows that are aligned with the company way of
doing business and work to integrate the system model with
business processes.
Put detailed and realistic implementation plan and build a
project complete documentation set.
Design operational model to maintain the business SFA
system, including human resources, job description, process,
recruiting, training and supporting people managing this
processes.
Help sales people to build a complex multi-line customer data.
Design Training workshops and mange the training process.
Create training and effective business use guidelines that will
be used by trainers and users.
Train people on how to use the system to do their daily work
and get what the information they need.
help to safeguard against any misperception of the solution
implementation (ex: it is only a way of controlling people)
Support the IT staff to achieve a smooth running operation.
o patient CRM model - Novo Nordisk Egypt
Cleansing 30,000 patient records project & migration utility to
migrate data to the CRM system
4. identifying & recommending all Business Reports needed
System Implementation
o Call reporting systems (Business/BIT role)
Novo Nordisk Egypt Call Reporting system - August 2004
Record -Track - Analyze sales calls & activities
Novo Nordisk KSA/Gulf Call Reporting system – March 2005
o eTMS (Business/BIT role)
Roll-out of Novo Nordisk KSA/Gulf eTMS in Sep 2005
Responsible for Customer data collection and preparation
Ensure readiness of IT infrastructure in 17 location
(connectivity and PCs)
H/W and S/W purchase and installation
Build server side environment
Sales team Training and support
Targeting and Segmentation (Business role)
o Design and Direct Targeting and segmentation process for SPIMACO
acting as an external consultant.
o Responsible for Targeting and Segmentation process in Novo Nordisk
KSA/Gulf as a sales coordinator.
Integration of CRM, Sales Analysis and IMS data (Business/BIT
role)
o Novo Nordisk Egypt , KSA/Gulf consolidate call reporting data with sales
and IMS data for the management on Regional basis
Sales effectiveness (Business role)
o Support the sales effectiveness implementation in Novo Nordisk KSA/Gulf
and responsible for reporting about the process progress to the
management
Marketing effectiveness (BIT role)
5. o Project manager for the hospital in-market sales entry, consolidation and
analysis as a support data for the marketing effectiveness project team -
Novo Nordisk Egypt
o Design and build MIPs database
Resource management (Business/BIT role)
o Design a Resource optimizer and Rep-Time allocation concept and tools for
SPIMACO
o Analyze and monitor Resource load for SPIMACO
o Support Novo Nordisk KSA/Gulf management with analysis about medical reps
load per region which reveal some idle capacity that could be used to cover new
areas
Sales Analysis (Business/BIT role)
o Operation and Business Development manager, PHARMABAY,
PharmaAnalyzer project
Design the first regional sales analysis tool in the middle East
region; Pharma Analyzer
Manage the project of development, testing and implementation
of Pharma Analyzer
Manage implementation at Novo Nordisk Gulf
o GSK Sales Analysis solution –project manager from Cegedim
collaborating with GSK project manager to take the sales analysis and
consolidation project to success
Analyze the project from business approach
setting the right direction based on a business approach
penetrate the business user environment and get their buy-in
close follow-up on project progress
strong business training and support for the business users
o Sales Analyst - Novo Nordisk KSA/Gulf
6. Build sales analysis model using pivot and dynamic report
technology
Support the management with different sales analysis reports,
trend, contribution and growth on monthly/Quarterly/yearly basis
using
Build Sales Analysis database for KSA
Store all sales per item per branch since 2004
Ability to analyze and compare sales based on different
dimensions using pivot table and pivot charts technology
o SAFARI project Manager – Novo Nordisk Egypt
Sales analysis solution that enables S&M management to track & analyze
sales in an easy & standard way leading to the standardization of sales
reporting & analysis process (references are available in e-format)
o Sales Analysis database - Novo Nordisk Egypt
Multidimensional Sales database
Produce variety of sales analysis reports
o Financial Analysis database – Novo Nordisk Egypt
Extracting Financial System data to an Analysis Tools
Analyze Financial data in a multidimensional way that enables tracking
any factor easily & getting reports & factors that does not exist in the
original system
This was stopped after the new Financial system version
o Incentive generation calculations – Novo Nordisk KSA/Gulf Egypt
Territory Structuring (Geographical-IMS structure integration)
o Customer Geographical allocation Project Manager – Novo Nordisk Egypt
Building IMS based Geographical tree for pharmacies and
hospitals (governorate, city, IMS Territory, bricks(districts, roads)
Allocate Cairo, Delta, upper Egypt pharmacies & hospitals in the
their relative bricks (a brick is part of IMS Territory)
7. This was used in building sales analysis system customer database
o Responsible for building Territory structure for the eTMS system in KSA and
Gulf - Novo Nordisk KSA/Gulf
Planning
o Orientation about planning with Hoshin Kanri method and tools
o Ability to manage/train users to use software based on Hoshin Kanri
method
Logistics (shipments coordination)
o Logistic coordinator in KSA between the logistics office in Athens and the
distributor in KSA to facilitate the Insulin/NovoSeven shipping process
from different countries to KSA – Novo Nordisk KSA/Gulf
Production – manufacturing and packaging (Business role)
Production Supervisor: Novartis Egypt (from 11/10/99 to 15/3/2001)
- Second shift supervisor (14:00 to 23:00)
- Responsible in the Granulation & compressing units from 11/10/1999 to
15/1/2000.
- Sharing the responsibility with another pharmacist for the solid form
packaging section from 16/1/2000 to 31/3/2000
Solid form packaging section Supervisor (from 1/4/00 to 15/3/2001)
Main Responsibilities:
- Finite scheduling of solid form packaging lines.
- Co-ordination with other units to assure the execution of plans and assuring
a smooth & continuous material supply.
o Semi finished material supply from manufacturing units & storage
o Packaging material release & storage
- Supervision of solid form packaging lines.
- Maximize the utilization of all available resources (3 automatic lines, 40
workers, 1 hand packing line)
8. - Supervision of the solid forms packaging store.
Achievements:
- Breaking the record of the monthly output two times.
- Achieve 15% growth relative to previous year (normal growth is 5%-10%)
Success Strategy
- Healthy working environment that enable everybody to work & smile
- Build a database for all elements of the packaging system.
- Build tools to analyze performance
- Analyze performance regularly (monthly – Quarterly with all unit members)
- Create an ownership spirit of unit results & productivity shared between all
the members of the unit
IT infrastructure (IT role)
o Novo Nordisk Egypt
New VPN SDSL 512 kbps connectivity solution May 2003
Novo Nordisk Sheraton building (5 floors building)
LAN cat 6 Technology Data/Telephone network (5 floors LAN)
5 floor Switching solution 100/1000 hybrid
Telephone system (Panasonic PBx)
Network printing system
Xerox Network scanning save on network drive/e-mail system July 2004
New Backup system (H/W,S/W) June 2004
Bacupexec Backup system
HP LTO2 solution
New Fax sever system August 2004
New standard server & network room May 2004
Standard racks and cabling
Automatic fire fighting
Fire alarming
Separate A/C
9. Access control
New application sever May 2004
Access control & Alarming System August 2004
UPS Solution
Implement Telephone Tracking System
o Novo Nordisk KSA/Gulf
New wireless leased line in Riyadh
Setup new office in Dubai
LAN CAT 6 data/Telephone network
Wireless Solution
Leased line
Server, UPS solution
Telephone system, Panasonic PBx
Print/scan/copy LAN solution that is integrated with the WAN in
KSA and UAE
Standardization of Client setup
Adding 2 New servers in Riyadh and Dubai to meet new business needs
Kuwait office setup (connectivity, Clients)
Yemen office setup (connectivity, Clients)
Training:
selling skills : basic selling skills & customer behavior Novartis 8/24/1999 3 Days
Good Manufacturing :Training Quality & SOPs good manufacturing practice in
the pharmaceutical production , Novartis3/5/20002 Days
Management : General Management ,management concepts ,management
schools , Information Technology Institute 1/4/200 13 Days
presentation skills Personal Development :how to be good presenter,
preparation of presentations, PowerPoint , Information Technology
Insititute3/6/2001 2 Days
10. Problem Solving Techniques: problem solving Techniques Information
Technology
Institute 8/4/2001 3 Days
Advanced selling Skills : Novo Nordisk 8/15/2002 2 Days
IT workshop 2002 : IT / PC training Basics of NNIT infrastructure , NN RONAG
office Athens 10/22/2002 4 Days
ITC Internal Induction to Novo Nordisk Medical background, Marketing, selling
skills, IT,NN way of management , Quality , NN RONAG office Cairo 8/4/2003 9
Days
ITMIC ,International IT managers meeting in NNIT :orientation on new
Technologies and strategies in IT and BIT ,Copenhagen May 2003 2 days
RONAG IT Workshop 2003: exchange 2000 management tool, new connectivity
Tech., Athens NNIT 10/21/2003 3 Days
ITMIC ,International IT managers meeting in NNIT :orientation on new
Technologies and strategies in IT and BIT ,Madrid May 2004 2 days
Corporate Visual Identity ,Novo Nordisk ,Cairo July 2004
Sales effectiveness ,Novo Nordisk ,Athens Feb 2005
Targeting and segmentation ,Novo Nordisk ,Athens Feb 05
Project Management : Project Management Methodology in IT projects , Zurich
NNIT10/25/2005 2 Days
Advanced Project Management, 3 days in Amid East June 2006
Creativity and Innovation - mind mapping , 3 days TTM Associates July 2007
Hoshin-Kanri orientation , SPIMAOC 2008
Business Intelligence professional certificate , TARGIT A/S 2009
TARGIT fundamentals, Architect, Report design and Calculation expert ,
TARGIT A/S 2009
Customer approaching and relationship management based on Ned
Hermann concepts, 2 days, TTM Associates , Jan 2010
Agile, Software Project planning using Scrum : ITIDA Oct 2013
11. SW Testing Techniques: ITIDA Oct 2013
Modern Software Design: ITIDA Oct 2013