Bassam Sulaiman Moualla is a Saudi national born in 1991 in Al Madinah, Saudi Arabia who is currently working as an Assistant Reservations Manager at Dar Al Iman Intercontinental Hotel. He has over 5 years of experience in hotel reservations and front office work. He holds a Diploma in Tourism and Hotel Management from a college in Saudi Arabia. His objective is to join an international organization where he can utilize his expertise and experience in reservations and revenue management.

1. Bassam S. Moualla COORDINATES: +966 59 266 1228
Al Madinah
P.O Box 20205
Saudi Arabia E-mail: Bassam.1755@gmail.com
Name: Bassam Sulaiman Moualla Date of Birth: 10/06/1991
Place of Birth: Saudi Arabia – Al Madinah Al Mounawarah.
Nationality: Saudi. Marital Status: Married.
OBJECTIVE:
To start developing my corporate identity that enables me to seek new challenges by joining a reputable
international organization that offers opportunities for career progression, where talent, technical
background and work experience can be effectively utilized. I intend to use my professional expertise in
this field along with my knowledge, towards expanding the customer base of the organization.
WORK EXPERIENCE:
 Dar Al Iman Intercontinental Hotel - InterContinental Hotels Group 01-12-2015 till Present
Assistant Reservations Manager
 Dar Al Iman Intercontinental Hotel - InterContinental Hotels Group 01-12-2014 till 1-12-2015
Reservations Supervisor
 Dar Al Iman Intercontinental Hotel - InterContinental Hotels Group 01-01-2014 till 1-12-2014
Reservations Officer
 Western Al Harithia Hotel 2011 till 2013
Receptionist
EDUCATION:
Diploma Faculty of Tourism and Hotel Management Saudi Arabia, Al Madinah.
King Fahad High School Saudi Arabia, Al Madinah
High school Division: literary section

2. Skills:
 Skills:
1. Windows, Microsoft Office (Excel / Word / Power point)
2. Opera full service.
3. OXI.
4. IBP.
5. SBRP (Strategic business revenue plane).
6. Training coordinator for reservations and revenue department.
7. Train the trainee of Tourism and Hospitality College and laureate college in Madinah.
8. Taibah University trainee (Sales and Marketing) the oxford partner (Field of hotels) (Female).
9. E-Chanel handling availabilities and rates. (Booking.com+Agoda+EET)
 Languages Skills:
Language Read Speak Write
English Well Well Very Good
Arabic Native Native Native
Trainings, achievements & rewards
 Employee of the Month nominee for May 2014 at Dar AL Iman InterContinental.
 Promoted from Reservation Agent to Reservations Supervisor within 11 months.
 Promoted from Reservations Supervisor to Assistant Reservations Manager within 11 months.
 Credit Card Handling.
 Data Privacy.
 Holidex Plus (The Online system handling the ONLINE reservations) Training 2014.
 RMI (Revenue Management Indicators).