SlideShare a Scribd company logo
Module 5: Selling by Phone Module 5                                             Selling By Phone 	5.1……….…………….……..……Target Marketing  	5.2……………….8 Strategies (Selling by Phone) 	5.3………………………..……….Engage Prospect
5.1 Target Marketing Identifying Target Market 	Macro (Prospecting Pyramid) ,[object Object]
 Property Type
 Requirement 	Micro (Market Specific) ,[object Object]
 Overall Understanding,[object Object]
Creating A Database 5.1
Creating A Database 5.1
Selling By Phone 5.2 1 Research 2 Getting Past The Gatekeeper 3 Introductory Benefit Statement 4 Transition 5 Run Clear 6 Open Probe / Closed Probe 7 Set The Meeting 8 Prepare For The Meeting
5.2 1 Research Using All Available Resources ,[object Object]
 Google – Internet Brower
 Market Information
 Relative News / Current Events
Business Journal, Local / National News Paper
 Real Estate Specific Subscriptions
CoStar, LoopNet, RCAnalytics, etc.,[object Object]

More Related Content

Similar to Module 5 selling by phone

Obtaining and maximizing market feedback
Obtaining and maximizing market feedbackObtaining and maximizing market feedback
Obtaining and maximizing market feedback
FlorenceIdowuMA
 
Go To Market Workshop
Go To Market WorkshopGo To Market Workshop
Go To Market Workshop
OM Careers Society
 
Mintigo: The Savvy Marketer's Guide to B2B Segmentation
Mintigo: The Savvy Marketer's Guide to B2B SegmentationMintigo: The Savvy Marketer's Guide to B2B Segmentation
Mintigo: The Savvy Marketer's Guide to B2B Segmentation
Mintigo1
 
How War Games Can Help Strengthen a Competitive Intelligence Program
How War Games Can Help Strengthen a Competitive Intelligence ProgramHow War Games Can Help Strengthen a Competitive Intelligence Program
How War Games Can Help Strengthen a Competitive Intelligence Program
IntelCollab.com
 
Mis 535 Education Specialist-snaptutorial.com
Mis 535 Education Specialist-snaptutorial.comMis 535 Education Specialist-snaptutorial.com
Mis 535 Education Specialist-snaptutorial.com
robertledwes14
 
Session 5 MG 220 MBA - 30 Aug 10
Session 5   MG 220 MBA - 30 Aug 10Session 5   MG 220 MBA - 30 Aug 10
Session 5 MG 220 MBA - 30 Aug 10
Muhammad Talha Salam
 
Driving Customer Value in an increasingly competitive landscape for mobile ...
Driving Customer Value in an increasingly competitive landscape for mobile ...Driving Customer Value in an increasingly competitive landscape for mobile ...
Driving Customer Value in an increasingly competitive landscape for mobile ...
IBM Rational software
 
Championing breakthrough ideas product camp sv 2013
Championing breakthrough ideas product camp sv 2013Championing breakthrough ideas product camp sv 2013
Championing breakthrough ideas product camp sv 2013
Vision & Execution, Inc.
 
BUSN 115 Final Exam Set 3
BUSN 115 Final Exam Set 3BUSN 115 Final Exam Set 3
BUSN 115 Final Exam Set 3
sonjon15
 
Job-to-be-done theory to practice : Ch4 Process
Job-to-be-done theory to practice : Ch4 ProcessJob-to-be-done theory to practice : Ch4 Process
Job-to-be-done theory to practice : Ch4 Process
PRADA Hsiung
 
Precise case b2b
Precise case b2bPrecise case b2b
Precise case b2b
Abhijeet Kumar
 
Business intelligence
Business intelligenceBusiness intelligence
Business intelligence
Randy L. Archambault
 
Competitive Intelligence - An Introduction
Competitive Intelligence - An IntroductionCompetitive Intelligence - An Introduction
Competitive Intelligence - An Introduction
ACRASIO
 
Chapter 6 Strategy Analysis and Choice.ppt
Chapter 6 Strategy Analysis and Choice.pptChapter 6 Strategy Analysis and Choice.ppt
Chapter 6 Strategy Analysis and Choice.ppt
MohamedAlaaAbouelrei1
 
Building GBIF Nodes I: creating a strong case for your Node
Building GBIF Nodes I: creating a strong case for your NodeBuilding GBIF Nodes I: creating a strong case for your Node
Building GBIF Nodes I: creating a strong case for your Node
Alberto González-Talaván
 
Data Con LA 2018 - Creating operational efficiency: Automating big data, AI, ...
Data Con LA 2018 - Creating operational efficiency: Automating big data, AI, ...Data Con LA 2018 - Creating operational efficiency: Automating big data, AI, ...
Data Con LA 2018 - Creating operational efficiency: Automating big data, AI, ...
Data Con LA
 
Mobile Advertising / Promotions and Consumer Enabled Product Authentication w...
Mobile Advertising / Promotions and Consumer Enabled Product Authentication w...Mobile Advertising / Promotions and Consumer Enabled Product Authentication w...
Mobile Advertising / Promotions and Consumer Enabled Product Authentication w...ReportsnReports
 
Disruptive Innovation
Disruptive InnovationDisruptive Innovation
Disruptive InnovationArik Johnson
 

Similar to Module 5 selling by phone (20)

Obtaining and maximizing market feedback
Obtaining and maximizing market feedbackObtaining and maximizing market feedback
Obtaining and maximizing market feedback
 
Chap005
Chap005Chap005
Chap005
 
Go To Market Workshop
Go To Market WorkshopGo To Market Workshop
Go To Market Workshop
 
Mintigo: The Savvy Marketer's Guide to B2B Segmentation
Mintigo: The Savvy Marketer's Guide to B2B SegmentationMintigo: The Savvy Marketer's Guide to B2B Segmentation
Mintigo: The Savvy Marketer's Guide to B2B Segmentation
 
How War Games Can Help Strengthen a Competitive Intelligence Program
How War Games Can Help Strengthen a Competitive Intelligence ProgramHow War Games Can Help Strengthen a Competitive Intelligence Program
How War Games Can Help Strengthen a Competitive Intelligence Program
 
Mis 535 Education Specialist-snaptutorial.com
Mis 535 Education Specialist-snaptutorial.comMis 535 Education Specialist-snaptutorial.com
Mis 535 Education Specialist-snaptutorial.com
 
Session 5 MG 220 MBA - 30 Aug 10
Session 5   MG 220 MBA - 30 Aug 10Session 5   MG 220 MBA - 30 Aug 10
Session 5 MG 220 MBA - 30 Aug 10
 
Driving Customer Value in an increasingly competitive landscape for mobile ...
Driving Customer Value in an increasingly competitive landscape for mobile ...Driving Customer Value in an increasingly competitive landscape for mobile ...
Driving Customer Value in an increasingly competitive landscape for mobile ...
 
Championing breakthrough ideas product camp sv 2013
Championing breakthrough ideas product camp sv 2013Championing breakthrough ideas product camp sv 2013
Championing breakthrough ideas product camp sv 2013
 
BUSN 115 Final Exam Set 3
BUSN 115 Final Exam Set 3BUSN 115 Final Exam Set 3
BUSN 115 Final Exam Set 3
 
Measuring market demand
Measuring market demandMeasuring market demand
Measuring market demand
 
Job-to-be-done theory to practice : Ch4 Process
Job-to-be-done theory to practice : Ch4 ProcessJob-to-be-done theory to practice : Ch4 Process
Job-to-be-done theory to practice : Ch4 Process
 
Precise case b2b
Precise case b2bPrecise case b2b
Precise case b2b
 
Business intelligence
Business intelligenceBusiness intelligence
Business intelligence
 
Competitive Intelligence - An Introduction
Competitive Intelligence - An IntroductionCompetitive Intelligence - An Introduction
Competitive Intelligence - An Introduction
 
Chapter 6 Strategy Analysis and Choice.ppt
Chapter 6 Strategy Analysis and Choice.pptChapter 6 Strategy Analysis and Choice.ppt
Chapter 6 Strategy Analysis and Choice.ppt
 
Building GBIF Nodes I: creating a strong case for your Node
Building GBIF Nodes I: creating a strong case for your NodeBuilding GBIF Nodes I: creating a strong case for your Node
Building GBIF Nodes I: creating a strong case for your Node
 
Data Con LA 2018 - Creating operational efficiency: Automating big data, AI, ...
Data Con LA 2018 - Creating operational efficiency: Automating big data, AI, ...Data Con LA 2018 - Creating operational efficiency: Automating big data, AI, ...
Data Con LA 2018 - Creating operational efficiency: Automating big data, AI, ...
 
Mobile Advertising / Promotions and Consumer Enabled Product Authentication w...
Mobile Advertising / Promotions and Consumer Enabled Product Authentication w...Mobile Advertising / Promotions and Consumer Enabled Product Authentication w...
Mobile Advertising / Promotions and Consumer Enabled Product Authentication w...
 
Disruptive Innovation
Disruptive InnovationDisruptive Innovation
Disruptive Innovation
 

Recently uploaded

Unit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdfUnit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdf
Thiyagu K
 
Francesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptxFrancesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptx
EduSkills OECD
 
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
Nguyen Thanh Tu Collection
 
Chapter -12, Antibiotics (One Page Notes).pdf
Chapter -12, Antibiotics (One Page Notes).pdfChapter -12, Antibiotics (One Page Notes).pdf
Chapter -12, Antibiotics (One Page Notes).pdf
Kartik Tiwari
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
TechSoup
 
Thesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.pptThesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.ppt
EverAndrsGuerraGuerr
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
Jean Carlos Nunes Paixão
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
Jisc
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
heathfieldcps1
 
Honest Reviews of Tim Han LMA Course Program.pptx
Honest Reviews of Tim Han LMA Course Program.pptxHonest Reviews of Tim Han LMA Course Program.pptx
Honest Reviews of Tim Han LMA Course Program.pptx
timhan337
 
Guidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th SemesterGuidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th Semester
Atul Kumar Singh
 
Best Digital Marketing Institute In NOIDA
Best Digital Marketing Institute In NOIDABest Digital Marketing Institute In NOIDA
Best Digital Marketing Institute In NOIDA
deeptiverma2406
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
Jisc
 
The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
Vivekanand Anglo Vedic Academy
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
tarandeep35
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
JosvitaDsouza2
 
How to Make a Field invisible in Odoo 17
How to Make a Field invisible in Odoo 17How to Make a Field invisible in Odoo 17
How to Make a Field invisible in Odoo 17
Celine George
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
EugeneSaldivar
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
Celine George
 
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup   New Member Orientation and Q&A (May 2024).pdfWelcome to TechSoup   New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
TechSoup
 

Recently uploaded (20)

Unit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdfUnit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdf
 
Francesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptxFrancesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptx
 
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
 
Chapter -12, Antibiotics (One Page Notes).pdf
Chapter -12, Antibiotics (One Page Notes).pdfChapter -12, Antibiotics (One Page Notes).pdf
Chapter -12, Antibiotics (One Page Notes).pdf
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
 
Thesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.pptThesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.ppt
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
 
Honest Reviews of Tim Han LMA Course Program.pptx
Honest Reviews of Tim Han LMA Course Program.pptxHonest Reviews of Tim Han LMA Course Program.pptx
Honest Reviews of Tim Han LMA Course Program.pptx
 
Guidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th SemesterGuidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th Semester
 
Best Digital Marketing Institute In NOIDA
Best Digital Marketing Institute In NOIDABest Digital Marketing Institute In NOIDA
Best Digital Marketing Institute In NOIDA
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
 
The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
 
How to Make a Field invisible in Odoo 17
How to Make a Field invisible in Odoo 17How to Make a Field invisible in Odoo 17
How to Make a Field invisible in Odoo 17
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
 
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup   New Member Orientation and Q&A (May 2024).pdfWelcome to TechSoup   New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
 

Module 5 selling by phone