PYRAMID
POINTS
MODULE 71:
CRISIS THEORY AND INTERVENTION
de
1
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
I. Crisis Intervention
 Description
 A temporary state of severe emotional disorganization caused
by event that presents a threat
 Outcome depends on coping mechanisms and support systems.
 Phases of a crisis
 Phase 1: External precipitating event
 Phase 2: Perception of threat, increase in anxiety, may cope
or resolve crisis
 Phase 3: Failure of coping, emergence of physical symptoms
 Phase 4: Mobilization of internal and external resources, goal is
to return to at least precrisis level of functioning.
Slide 2
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
I. Crisis Intervention (continued)
 Types of crises (Box 71-1)
 Maturational
 Situational
 Adventitious
 Crisis intervention
 Treatment is immediate, goal-directed, supportive, and directly
responsive to immediate crisis.
Slide 3
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
II. Grief
 Natural emotional response to loss during acceptance of the loss
 Usually involves moving through series of stages, tasks to help resolve grief
 Feelings associated with grief include anger, frustration, loneliness, sadness,
guilt, regret, peace.
 Healing can occur when pain of loss has lessened, survivor has adapted to
the loss.
 Types of grief
 Normal grief, physical, emotional, cognitive, or behavioral reactions can
occur; resolution process can take months to years.
 Anticipatory grief occurs before loss of loved one.
 Disenfranchised grief occurs when loss of loved one experienced but
cannot be acknowledged openly.
 Dysfunctional grief occurs with prolonged emotional instability and lack
of progression to coping with loss.
 Children’s grief is based on developmental level of child.
Slide 4
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
III. Loss
 Absence of something desired, previously thought to be available
 Actual loss
 Perceived loss
 Anticipatory loss
 Mourning, outward and social expression of loss
 Bereavement, includes grief and mourning
Slide 5
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
IV. Nurse’s Role: Grief and Loss (Box 71-4)
 Includes communicating with client, family members, significant others
 Allow ongoing opportunities for fully informed choices.
 Facilitate grief process.
 Consider survivor’s culture, religion, family structure, individual life
experiences, coping skills, support systems.
 Affects survivors physically, psychologically, socially, spiritually
 Use interprofessional collaboration approach to care.
Slide 6
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
V. Suicidal Behavior
 Description
 Client has feelings of worthlessness, guilt, and hopelessness
that are overwhelming, feel unable to go on with life.
 At-risk groups include adolescents, older adults, disabled or
terminally ill clients, substance abusers, and depressed clients.
 Clues (Box 71-5)
 Giving away possessions, making or changing a will,
physiological alterations
 Assessment (Box 71-6)
 Client plan, history of attempts, psychosocial issues
Slide 7
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
V. Suicidal Behavior (continued)
 Interventions
 Assess for suicidal intent and initiate suicide precautions.
 Provide one-to-one supervision at all times.
 Suicide precautions
 Develop a contract with client.
 Provide nonjudgmental caring attitude.
 Identify support systems.
Slide 8
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
VI. Abusive Behaviors
 Anger
 Feeling of annoyance displaced onto an object or a person
 Aggression can be harmful, destructive when uncontrolled.
 Violence is physical force threatening safety of self, others.
 Assessment
 Includes physiological and psychosocial disturbances
 Making verbal threats, muscle rigidity, glaring at others
 Interventions
 Maintain safety.
 Use a calm and assertive (not aggressive) approach.
 Acknowledge client’s anger and determine client’s needs.
 Provide client with options to deal with the behavior.
Slide 9
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
VI. Abusive Behaviors (continued)
 Restraints (security devices) and seclusion
 Used when behavior physically harmful to client or others, or
when alternative or less restrictive measures insufficient
 Used when client anticipates that controlled environment
would be helpful, requests seclusion
 Require health care provider’s written prescription; must be
reviewed according to agency policy, specifying type of restraint,
duration of restraint, seclusion, criteria for release
 Client in restraints or seclusion needs constant one-to-one
supervision.
 Physical, safety, comfort needs assessed every 15 to 30 minutes,
with documentation.
 Always follow agency procedures and policies.
Slide 10
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
VII. Bullying
 Abuse of power by a person through repeated aggressive acts
 Most often occurs in children and in high school or college
environments but can also occur in the workplace or on the Internet
 Bully feels power from sources such as physical strength, maturity, a
higher status within a peer group, from knowing the victim’s
weaknesses, or from support of others.
Slide 11
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
VIII. Family Violence
 Description (Figure 71-1)
 Threats and verbal or physical assaults by abuser on family member
(victim)
 Types of violence (Box 71-7)
 Physical
 Sexual
 Emotional
 Physical neglect
 Developmental neglect
 Educational neglect
 Economic exploitation
 The vulnerable person
 The one in the family unit against whom violence is perpetrated
Slide 12
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
VIII. Family Violence (continued)
 Characteristics of abusers
 Perceive victims as their property and are entitled to abuse them
 Characteristics of victims
 Children and older adults are most often abused.
 Victim feels trapped, dependent, helpless, and powerless.
 Interventions
 Provide a safe environment.
 Assess for and care for physical injuries.
 Report suspected or actual cases of child or older adult abuse to
appropriate authorities.
 Maintain accurate and thorough medical health records.
Slide 13
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
IX. Child Abduction
 Because of the increased independence that occurs in the preschool-age
child, parents are less able to provide the constant protection they once
did when the child reaches this age; interventions (including teaching
the child) that ensure protection are necessary.
 Interventions
 Instruct the parents to teach a child basic guidelines about personal
safety.
 Teach child full name, address, and parent’s name.
 Watch for posttraumatic stress disorder in child who has
experienced abduction.
Slide 14
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
X. Child Abuse
 Description
 Involves physical, emotional, sexual, or neglect maltreatment
 Assessment (Box 71-9)
 Shaken baby syndrome
 Child abduction
 Interventions
 Report cases of suspected child and elder abuse to appropriate
authorities.
 Support victim during thorough physical assessment.
 Provide a safe environment.
 Refer family to appropriate support groups.
Slide 15
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
XI. Latchkey Children
 Description
 Children who do not have adult supervision before or after school
hours; they are left to care for themselves during these times.
 Induces stress-provoking environment for children
 Children at risk for unsafe situation, injury, and delinquent behavior
 Interventions
 Identify latchkey child.
 Encourage parent to teach child about self-care and self-help.
 Inform parent about available community resources.
Slide 16
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
XII. Abuse of the Older Adult
 Description
 Contributing factors include long-standing family violence, caregiver
stress, and older adult’s increasing dependence on others.
 Victims may attempt to dismiss injuries as accidents.
 Abusers may prevent victims from receiving proper medical care.
 Assessment
 Signs of physical, sexual, emotional abuse, neglect, medication
overdose, or economic exploitation
 Interventions
 Report cases of suspected abuse to appropriate authorities.
 Provide a safe environment.
 Provide referrals to emergency community resources.
Slide 17
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
XIII. Rape and Sexual Assault
 Description
 Engaging another person in a sexual act through use of force and
without consent
 Acquaintance rape
 Statutory rape
 Marital rape
 Assessment
 Provide privacy.
 Obtain physical evidence.
 Note that males may be sexually abused both as children and adults;
usual target of pedophiles.
 Rape trauma syndrome
 See Chapter 69 for information on posttraumatic stress disorder.
Slide 18
MENTAL HEALTH:
Crisis Theory and Intervention
PYRAMID POINTS
XIII. Rape and Sexual Assault (continued)
 Interventions
 Assess victim’s stress level before performing treatments,
procedures.
 Stay with victim.
 Obtain consent for exam, photographs, laboratory tests, release
of information, and then assist with obtaining physical evidence
and laboratory samples.
 Treat injuries and provide safety.
 Provide crisis intervention and use of support groups.
 Document all events in care of victim.
Slide 19
MENTAL HEALTH:
Crisis Theory and Intervention
Audience Response System Question
(for use with iClicker)
The emergency department nurse is caring for an adult
client who is a victim of family violence. Which priority
instruction should be included in the discharge
instructions?
1. Information regarding shelters
2. Instructions regarding calling the police
3. Instructions regarding self-defense classes
4. Explaining the importance of leaving the violent
situation
Slide 20

Module 071

  • 1.
  • 2.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS I. Crisis Intervention  Description  A temporary state of severe emotional disorganization caused by event that presents a threat  Outcome depends on coping mechanisms and support systems.  Phases of a crisis  Phase 1: External precipitating event  Phase 2: Perception of threat, increase in anxiety, may cope or resolve crisis  Phase 3: Failure of coping, emergence of physical symptoms  Phase 4: Mobilization of internal and external resources, goal is to return to at least precrisis level of functioning. Slide 2
  • 3.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS I. Crisis Intervention (continued)  Types of crises (Box 71-1)  Maturational  Situational  Adventitious  Crisis intervention  Treatment is immediate, goal-directed, supportive, and directly responsive to immediate crisis. Slide 3
  • 4.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS II. Grief  Natural emotional response to loss during acceptance of the loss  Usually involves moving through series of stages, tasks to help resolve grief  Feelings associated with grief include anger, frustration, loneliness, sadness, guilt, regret, peace.  Healing can occur when pain of loss has lessened, survivor has adapted to the loss.  Types of grief  Normal grief, physical, emotional, cognitive, or behavioral reactions can occur; resolution process can take months to years.  Anticipatory grief occurs before loss of loved one.  Disenfranchised grief occurs when loss of loved one experienced but cannot be acknowledged openly.  Dysfunctional grief occurs with prolonged emotional instability and lack of progression to coping with loss.  Children’s grief is based on developmental level of child. Slide 4
  • 5.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS III. Loss  Absence of something desired, previously thought to be available  Actual loss  Perceived loss  Anticipatory loss  Mourning, outward and social expression of loss  Bereavement, includes grief and mourning Slide 5
  • 6.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS IV. Nurse’s Role: Grief and Loss (Box 71-4)  Includes communicating with client, family members, significant others  Allow ongoing opportunities for fully informed choices.  Facilitate grief process.  Consider survivor’s culture, religion, family structure, individual life experiences, coping skills, support systems.  Affects survivors physically, psychologically, socially, spiritually  Use interprofessional collaboration approach to care. Slide 6
  • 7.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS V. Suicidal Behavior  Description  Client has feelings of worthlessness, guilt, and hopelessness that are overwhelming, feel unable to go on with life.  At-risk groups include adolescents, older adults, disabled or terminally ill clients, substance abusers, and depressed clients.  Clues (Box 71-5)  Giving away possessions, making or changing a will, physiological alterations  Assessment (Box 71-6)  Client plan, history of attempts, psychosocial issues Slide 7
  • 8.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS V. Suicidal Behavior (continued)  Interventions  Assess for suicidal intent and initiate suicide precautions.  Provide one-to-one supervision at all times.  Suicide precautions  Develop a contract with client.  Provide nonjudgmental caring attitude.  Identify support systems. Slide 8
  • 9.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS VI. Abusive Behaviors  Anger  Feeling of annoyance displaced onto an object or a person  Aggression can be harmful, destructive when uncontrolled.  Violence is physical force threatening safety of self, others.  Assessment  Includes physiological and psychosocial disturbances  Making verbal threats, muscle rigidity, glaring at others  Interventions  Maintain safety.  Use a calm and assertive (not aggressive) approach.  Acknowledge client’s anger and determine client’s needs.  Provide client with options to deal with the behavior. Slide 9
  • 10.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS VI. Abusive Behaviors (continued)  Restraints (security devices) and seclusion  Used when behavior physically harmful to client or others, or when alternative or less restrictive measures insufficient  Used when client anticipates that controlled environment would be helpful, requests seclusion  Require health care provider’s written prescription; must be reviewed according to agency policy, specifying type of restraint, duration of restraint, seclusion, criteria for release  Client in restraints or seclusion needs constant one-to-one supervision.  Physical, safety, comfort needs assessed every 15 to 30 minutes, with documentation.  Always follow agency procedures and policies. Slide 10
  • 11.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS VII. Bullying  Abuse of power by a person through repeated aggressive acts  Most often occurs in children and in high school or college environments but can also occur in the workplace or on the Internet  Bully feels power from sources such as physical strength, maturity, a higher status within a peer group, from knowing the victim’s weaknesses, or from support of others. Slide 11
  • 12.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS VIII. Family Violence  Description (Figure 71-1)  Threats and verbal or physical assaults by abuser on family member (victim)  Types of violence (Box 71-7)  Physical  Sexual  Emotional  Physical neglect  Developmental neglect  Educational neglect  Economic exploitation  The vulnerable person  The one in the family unit against whom violence is perpetrated Slide 12
  • 13.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS VIII. Family Violence (continued)  Characteristics of abusers  Perceive victims as their property and are entitled to abuse them  Characteristics of victims  Children and older adults are most often abused.  Victim feels trapped, dependent, helpless, and powerless.  Interventions  Provide a safe environment.  Assess for and care for physical injuries.  Report suspected or actual cases of child or older adult abuse to appropriate authorities.  Maintain accurate and thorough medical health records. Slide 13
  • 14.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS IX. Child Abduction  Because of the increased independence that occurs in the preschool-age child, parents are less able to provide the constant protection they once did when the child reaches this age; interventions (including teaching the child) that ensure protection are necessary.  Interventions  Instruct the parents to teach a child basic guidelines about personal safety.  Teach child full name, address, and parent’s name.  Watch for posttraumatic stress disorder in child who has experienced abduction. Slide 14
  • 15.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS X. Child Abuse  Description  Involves physical, emotional, sexual, or neglect maltreatment  Assessment (Box 71-9)  Shaken baby syndrome  Child abduction  Interventions  Report cases of suspected child and elder abuse to appropriate authorities.  Support victim during thorough physical assessment.  Provide a safe environment.  Refer family to appropriate support groups. Slide 15
  • 16.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS XI. Latchkey Children  Description  Children who do not have adult supervision before or after school hours; they are left to care for themselves during these times.  Induces stress-provoking environment for children  Children at risk for unsafe situation, injury, and delinquent behavior  Interventions  Identify latchkey child.  Encourage parent to teach child about self-care and self-help.  Inform parent about available community resources. Slide 16
  • 17.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS XII. Abuse of the Older Adult  Description  Contributing factors include long-standing family violence, caregiver stress, and older adult’s increasing dependence on others.  Victims may attempt to dismiss injuries as accidents.  Abusers may prevent victims from receiving proper medical care.  Assessment  Signs of physical, sexual, emotional abuse, neglect, medication overdose, or economic exploitation  Interventions  Report cases of suspected abuse to appropriate authorities.  Provide a safe environment.  Provide referrals to emergency community resources. Slide 17
  • 18.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS XIII. Rape and Sexual Assault  Description  Engaging another person in a sexual act through use of force and without consent  Acquaintance rape  Statutory rape  Marital rape  Assessment  Provide privacy.  Obtain physical evidence.  Note that males may be sexually abused both as children and adults; usual target of pedophiles.  Rape trauma syndrome  See Chapter 69 for information on posttraumatic stress disorder. Slide 18
  • 19.
    MENTAL HEALTH: Crisis Theoryand Intervention PYRAMID POINTS XIII. Rape and Sexual Assault (continued)  Interventions  Assess victim’s stress level before performing treatments, procedures.  Stay with victim.  Obtain consent for exam, photographs, laboratory tests, release of information, and then assist with obtaining physical evidence and laboratory samples.  Treat injuries and provide safety.  Provide crisis intervention and use of support groups.  Document all events in care of victim. Slide 19
  • 20.
    MENTAL HEALTH: Crisis Theoryand Intervention Audience Response System Question (for use with iClicker) The emergency department nurse is caring for an adult client who is a victim of family violence. Which priority instruction should be included in the discharge instructions? 1. Information regarding shelters 2. Instructions regarding calling the police 3. Instructions regarding self-defense classes 4. Explaining the importance of leaving the violent situation Slide 20