- Mobile is becoming the primary channel for customers to access banking services, with over 70 million customers banking on their phones.
- Banks need to adopt a "mobile first" approach and design experiences that are optimized for mobile rather than just miniaturizing existing online experiences.
- It's important to leverage the unique capabilities of mobile like location services and SMS alerts, not just focus on replicating tasks from other channels.
- Banks should provide access to services through multiple modes on mobile like text, mobile web, and apps to serve all customers. Insights from testing and customer feedback should drive continuous innovation in mobile experiences.
Introduction to mobile communications – pro series – v1.1 previewCommsbrief Limited
Do you have an important meeting with a mobile operator or vendor, and you know nothing about the telco industry? Don’t worry; we can help you prepare for the discussion. These slides will give you a guided tour of the industry in a simplified way so you can cover the basics whilst learning about the challenges operators and vendors face.
This report provides an independent and quantified view of what is happening in the industry on IMS (IP Multimedia Subsystem), through the presentation of results from an industry-wide survey that encompasses 137 interviews, 101 of them being operators. The report also includes operator and supplier case studies, presenting as factually as possible the current state of the art; without the hype and marketing spin that has frustrated many people on this topic. These two objectives are reflected in the two main sections of this report: market survey results and case studies which include Verizon, China Mobile, and Vodafone Spain.
Key Findings
IMS remains niche, with only 8% of those operators surveyed deploying IMS. Note, none of those operators have completed the conversion of their network, all considered it a 5-7 year process.
Another 12% are in an extended field trial, which is characterized by services being launched on the IMS core, with in some cases paying customers; but a decision has not yet been made to commit to service migration onto the IMS core.
IMS does not appear to be entering a period of rapid adoption, rather a linear growth in initial adoption over the next 5 years, with by 2014 about 32% of operators commencing an IMS deployment.
Regionally, NAR (North America Region) provides the bulk of the growth in years 2010 and 2011, while EMEA (Europe Middle East and Africa) and APAC (Asia Pacific) regions provide the bulk of growth in later years.
Lack of business case, lack of standards compliance and BOSS (Business and Operational Support System) integration were the top three barriers to adoption as identified by operators.
Target Audience
Mobile (CDMA and GSM), fixed, broadband and cable operators: providing an independent status report to cut through the marketing hype to aid in the definition of a realistic network evolution plan.
Network equipment providers: giving the market analysis necessary to determine where and when to make product investments, better meet operator requirements, better aid operators in their network evolution, and guidance on where to focus sales resources over the next 5 years.
Related network component suppliers, e.g. business and operational support system software suppliers, service broker / service middleware providers, SDP providers, customer premise equipment suppliers, mobile handset and software suppliers: providing the market analysis necessary to determine where and when to make product investments and where for focus sales resources.
Application developers: whether to invest in building IMS applications, and where to focus.
Investors: where the investment opportunities reside in the emerging IMS landscape.
Companies interviewed for this report include: AT&T, Belgacom, Bermuda Telecom, Bharti Airtel, BSkyB, BT, Cable One, Charter, City Telecom, Cox, Deutsche Telekom, Etisalat (and operating companies), Hong Kong CSL, Indosat, KPN (and operating companies), Kuwait Telecom, Maxis, Mobilcom, O2, Optus, Orange / France Telecom (and operating companies), Qtel, Rogers, SingTel, Sprint, Swisscom, T-Com, T-Mobile (and operating companies), Telecom Italia, Telecom New Zealand, Telefonica (and operating companies), Telenor (and operating companies), Telstra, Telus, Three (and operating companies), TWC, Verizon, Vodafone (and operating companies), 4dk, Alcatel Lucent, AppTrigger, Argela, Camiant, Cisco, Comneon, Comptel, Converged Network Systems, Dialogic, Ecrio, Espial, Genband, HP, hSeind, HTK, Huawei, IBM, Intellinet, jNetx, Motorola, NeuStar, Nokia Siemens Networks, Oracle, OpenCloud, Sigma Systems, Tekelec, Telcordia, TM Forum, Veraz, Wipro.
This document provides an overview and summary of a webinar on Telco-OTT and operator infrastructure implications. The webinar discussed how traditional telephony and SMS services are declining due to the rise of over-the-top (OTT) communication apps. It noted that bundles, HD voice, and APIs can only delay the inevitable transition to OTT-led services. The webinar also covered challenges for telcos in developing their own OTT services, including managing cannibalization of existing services, flexibility to change offerings, and meeting security and regulatory requirements. It provided examples of telco-OTT infrastructure options and design considerations for building web-like, scalable architectures.
The presentation I did at Rose d'Or in Lucerne, Switzerland, 7. May 2007. With just a few small changes, this is how it was shown (except that there were lots of videos, but you only see pictures here at slideshare)
The document discusses various technologies for fixed mobile convergence including Unlicensed Mobile Access (UMA), femtocells, and Integrated WLAN (I-WLAN). It notes that the key challenges are how these multi-access networks are integrated into the mobile operator core network and implementing security methods to protect subscribers and networks from internet risks. The technologies aim to utilize less expensive radio technologies and residential broadband access to lower capacity and operating costs by shifting more usage indoors.
Telcos must embrace and partner with over-the-top (OTT) services to survive the growing popularity and power of OTT. Telcos still have a role to play beyond bandwidth provisioning, but must understand what OTT players want from telcos. Telcos should open their network APIs and transform into a "toolbox" to help OTT players innovate. IDA is expanding its AMPlify program to support startups in developing applications across multiple platforms and expanding into enterprise and social business.
Mobile advertising tapping into the lucrative voice channelxmendel
Mobile operators are facing declining voice revenues and are looking to mobile advertising as a new revenue stream. Advertising can be played during pre-call and post-call periods to users who opt-in. Interactive ads allow users to get more information via SMS. Case studies show mobile advertising on the voice channel being successful in Turkey, the Czech Republic, and South Africa. The large audience of the voice channel and ability to target ads makes it a lucrative new opportunity for operators, advertisers, and subscribers.
- Mobile is becoming the primary channel for customers to access banking services, with over 70 million customers banking on their phones.
- Banks need to adopt a "mobile first" approach and design experiences that are optimized for mobile rather than just miniaturizing existing online experiences.
- It's important to leverage the unique capabilities of mobile like location services and SMS alerts, not just focus on replicating tasks from other channels.
- Banks should provide access to services through multiple modes on mobile like text, mobile web, and apps to serve all customers. Insights from testing and customer feedback should drive continuous innovation in mobile experiences.
Introduction to mobile communications – pro series – v1.1 previewCommsbrief Limited
Do you have an important meeting with a mobile operator or vendor, and you know nothing about the telco industry? Don’t worry; we can help you prepare for the discussion. These slides will give you a guided tour of the industry in a simplified way so you can cover the basics whilst learning about the challenges operators and vendors face.
This report provides an independent and quantified view of what is happening in the industry on IMS (IP Multimedia Subsystem), through the presentation of results from an industry-wide survey that encompasses 137 interviews, 101 of them being operators. The report also includes operator and supplier case studies, presenting as factually as possible the current state of the art; without the hype and marketing spin that has frustrated many people on this topic. These two objectives are reflected in the two main sections of this report: market survey results and case studies which include Verizon, China Mobile, and Vodafone Spain.
Key Findings
IMS remains niche, with only 8% of those operators surveyed deploying IMS. Note, none of those operators have completed the conversion of their network, all considered it a 5-7 year process.
Another 12% are in an extended field trial, which is characterized by services being launched on the IMS core, with in some cases paying customers; but a decision has not yet been made to commit to service migration onto the IMS core.
IMS does not appear to be entering a period of rapid adoption, rather a linear growth in initial adoption over the next 5 years, with by 2014 about 32% of operators commencing an IMS deployment.
Regionally, NAR (North America Region) provides the bulk of the growth in years 2010 and 2011, while EMEA (Europe Middle East and Africa) and APAC (Asia Pacific) regions provide the bulk of growth in later years.
Lack of business case, lack of standards compliance and BOSS (Business and Operational Support System) integration were the top three barriers to adoption as identified by operators.
Target Audience
Mobile (CDMA and GSM), fixed, broadband and cable operators: providing an independent status report to cut through the marketing hype to aid in the definition of a realistic network evolution plan.
Network equipment providers: giving the market analysis necessary to determine where and when to make product investments, better meet operator requirements, better aid operators in their network evolution, and guidance on where to focus sales resources over the next 5 years.
Related network component suppliers, e.g. business and operational support system software suppliers, service broker / service middleware providers, SDP providers, customer premise equipment suppliers, mobile handset and software suppliers: providing the market analysis necessary to determine where and when to make product investments and where for focus sales resources.
Application developers: whether to invest in building IMS applications, and where to focus.
Investors: where the investment opportunities reside in the emerging IMS landscape.
Companies interviewed for this report include: AT&T, Belgacom, Bermuda Telecom, Bharti Airtel, BSkyB, BT, Cable One, Charter, City Telecom, Cox, Deutsche Telekom, Etisalat (and operating companies), Hong Kong CSL, Indosat, KPN (and operating companies), Kuwait Telecom, Maxis, Mobilcom, O2, Optus, Orange / France Telecom (and operating companies), Qtel, Rogers, SingTel, Sprint, Swisscom, T-Com, T-Mobile (and operating companies), Telecom Italia, Telecom New Zealand, Telefonica (and operating companies), Telenor (and operating companies), Telstra, Telus, Three (and operating companies), TWC, Verizon, Vodafone (and operating companies), 4dk, Alcatel Lucent, AppTrigger, Argela, Camiant, Cisco, Comneon, Comptel, Converged Network Systems, Dialogic, Ecrio, Espial, Genband, HP, hSeind, HTK, Huawei, IBM, Intellinet, jNetx, Motorola, NeuStar, Nokia Siemens Networks, Oracle, OpenCloud, Sigma Systems, Tekelec, Telcordia, TM Forum, Veraz, Wipro.
This document provides an overview and summary of a webinar on Telco-OTT and operator infrastructure implications. The webinar discussed how traditional telephony and SMS services are declining due to the rise of over-the-top (OTT) communication apps. It noted that bundles, HD voice, and APIs can only delay the inevitable transition to OTT-led services. The webinar also covered challenges for telcos in developing their own OTT services, including managing cannibalization of existing services, flexibility to change offerings, and meeting security and regulatory requirements. It provided examples of telco-OTT infrastructure options and design considerations for building web-like, scalable architectures.
The presentation I did at Rose d'Or in Lucerne, Switzerland, 7. May 2007. With just a few small changes, this is how it was shown (except that there were lots of videos, but you only see pictures here at slideshare)
The document discusses various technologies for fixed mobile convergence including Unlicensed Mobile Access (UMA), femtocells, and Integrated WLAN (I-WLAN). It notes that the key challenges are how these multi-access networks are integrated into the mobile operator core network and implementing security methods to protect subscribers and networks from internet risks. The technologies aim to utilize less expensive radio technologies and residential broadband access to lower capacity and operating costs by shifting more usage indoors.
Telcos must embrace and partner with over-the-top (OTT) services to survive the growing popularity and power of OTT. Telcos still have a role to play beyond bandwidth provisioning, but must understand what OTT players want from telcos. Telcos should open their network APIs and transform into a "toolbox" to help OTT players innovate. IDA is expanding its AMPlify program to support startups in developing applications across multiple platforms and expanding into enterprise and social business.
Mobile advertising tapping into the lucrative voice channelxmendel
Mobile operators are facing declining voice revenues and are looking to mobile advertising as a new revenue stream. Advertising can be played during pre-call and post-call periods to users who opt-in. Interactive ads allow users to get more information via SMS. Case studies show mobile advertising on the voice channel being successful in Turkey, the Czech Republic, and South Africa. The large audience of the voice channel and ability to target ads makes it a lucrative new opportunity for operators, advertisers, and subscribers.
HUGH BRADLOW LEADS INNOVATION WORKSHOP – 2012 AND BEYONDTelstra Global
Telstra Corporation’s Chief Technology Officer and Head of Innovation, Dr Hugh Bradlow, addressed an audience of over 50 customers and London Business School alumni and academics earlier this week at Telstra International’s office in London.
Dr Bradlow shared some valuable insights into technological innovation with a particular focus on key trends in ICT, technology challenges, and telcos and innovation. A core topic of discussion was the marked move towards omniscience and omnipresence.
This document discusses various options for enabling voice services over LTE networks, including adopting existing VoIP solutions, using dual-radio devices to support voice on legacy networks simultaneously with LTE data, circuit-switched fallback which switches between LTE and legacy networks for voice, and voice over LTE via generic access which tunnels legacy call signaling over LTE without leaving the LTE network. It covers the requirements, advantages, and disadvantages of each approach.
This document discusses various options for enabling voice services over LTE networks, including adopting existing VoIP solutions from fixed broadband, using dual-radio "simultaneous voice and LTE" devices, circuit-switched fallback which switches between LTE and legacy networks for calls, and voice over LTE via generic access which tunnels legacy call signaling over LTE without leaving the LTE network. It notes subscriber requirements like replicated telephony services, quality, and ubiquity, as well as carrier requirements like efficiency, complexity, and cost. The options are evaluated based on factors like support for services, quality of service, battery life, control by carriers, and infrastructure requirements.
Helping mobile operators address revenue cannibalisation from OTT communicati...Mark Watts - Jones
This talk looks at the threat to mobile operator revenues from OTT communication services like WhatsApp and encourages mobile operators to not give up but to innovate and create services that their customers really want.
Includes meerkats and textfromdog.com.
Presented at the Future of Mobile in Cambridge June 2012.
This document discusses potential market drivers and opportunities for IPTV services. It finds that while competitive pricing and high-speed connections are important, building a compelling customer experience through unique content like video-on-demand and culturally specific programming can help attract and retain customers. Sports programming in particular is seen as a major differentiator, though licensing costs are high. The document suggests telecom providers look to niche programming like local high school sports or niche ethnic content to build their offerings in a profitable way.
Mobile data consumption by smartphone usersskripnikov
The document discusses mobile traffic growth and smartphone usage as observed by Ericsson. It notes that mobile data traffic doubled from Q2 2010 to Q2 2011, growing 8% between Q1 and Q2 2011. The document also examines factors that impact weekly smartphone usage, finding that new Android and iPhone models have 50-75% of users generating over 1MB of data per day, while older or cheaper models and Blackberries have much lower percentages, ranging from 5-55% depending on location and model.
This document discusses how intelligent session border controllers (SBCs) can help network operators meet challenges around network convergence, quality expectations, and profitability pressures. It outlines three key realities operators face: network convergence across services, networks and devices; demands for high quality of service; and declining revenues. Intelligent SBCs can provide insightful policy enforcement, holistic network visibility, and dynamic policy adaptation to help operators simplify, scale and secure their networks in the face of these challenges. The document provides examples of how intelligent SBC capabilities such as normalization, session management and routing can help operators manage traffic more efficiently while improving security, interoperability and customer experience.
Emoze offers a mobile push email solution that can be embedded on low-cost feature phones to provide smartphone-like email capabilities without the high price tag. The solution combines the native operating system with an email application to deliver features like push email notifications, attachment support, and contact/calendar syncing. This allows handset vendors to compete with high-end smartphones and meet the growing demand from mass market consumers for more advanced features on affordable devices.
GSA’s Mobile HD Voice: Global Update reportMikhail
GSA’s Mobile HD Voice: Global Update report, published on October 3, 2011, confirms that almost half of EU member countries have commercially launched mobile HD Voice services, or are engaged in trials ahead of planned commercial introduction.
[MobileMonday Switzerland #2 : Mobile payments and banking.]
Simon Cavill is an acknowledged industry expert in mobile phone, payments and digital broadcasting with over 25 years of industry experience and a raft of patents to prove it. As the CTO of Mi-Pay, Simon was instrumental in the creation and development of this company from start-up to a mature mobile payments business with operations on four continents.
http://www.mi-pay.com/
Metrinomics Global Consumer Survey 2010 - Mobile MarketMetrinomics
The document discusses how mobile operators failed to grow average revenue per user (ARPU) sufficiently over time despite upgrading networks and technologies. A key reason identified is that the usability and design of mobile phones, which are the interface between subscribers and the network, did not enable users to take full advantage of new features. While phones added more capabilities, they became more difficult to use. The iPhone is highlighted as restoring fascination and ease of use to mobile phones, driving higher usage and revenues for AT&T. The document argues that placing more emphasis on the subscriber experience and usability could help operators better monetize their networks going forward.
Mobile Financial Services - IBC / SingaporeDan Armstrong
Rabobank is the largest banking association in the Netherlands with over 18% market share of mortgages, savings accounts, and loans. In 2005, Rabobank launched Rabo Mobiel as the world's first bank mobile virtual network operator (MVNO) to offer mobile banking and payment services. Rabo Mobiel has since expanded to offer prepaid and postpaid mobile plans, launched NFC trials for transit ticketing and payments, and acts as an incubator for new mobile financial products and services. The document discusses Rabo Mobiel's role and innovations in the Dutch mobile market, as well as considerations around NFC adoption, standardization, and the roles of various players in a potential NFC ecosystem.
International Mobile Topup 8 5x11 HandoutiPayStation
1. The document describes an international mobile top-up service that allows US customers to add credit to recipients' mobile phone accounts in other countries.
2. The customer provides payment and recipient details to an agent, who enters it into the iPayStation system.
3. The top-up is then applied to the recipient's account in real-time, and they receive a text notification of the added credit.
The document discusses how over-the-top players (OTPs) like Apple could potentially bypass mobile operators by remotely changing SIM card parameters or obtaining their own IMSI and authentication keys. It outlines some ways this could be done, such as through iTunes account management of SIM profiles or Apple obtaining credentials directly from SIM manufacturers. However, it also notes challenges like regulatory restrictions, roaming agreement issues, and lack of experience in the telecom business. A SWOT analysis identifies strengths like complete subscriber control but also weaknesses like reliance on third parties for voice services.
Hungama is South Asia's largest digital mobile entertainment company, controlling 40% of entertainment destinations in India. It has a global presence in 33 countries serving over 3 billion people daily through mobile, internet, and IPTV. Hungama offers managed services to help mobile network operators and content providers overcome challenges like disjointed user experiences and lack of interoperability between platforms.
This document provides an overview of France Telecom SA (Orange). It discusses the company's history, external analysis using Porter's six forces, internal resources and competencies, value chain, business model focused on telecommunications, entertainment and convergence strategy. Recent issues include a new partnership with Google. The summary focuses on key details about the company and industry.
The document provides definitions for various telecommunications abbreviations and terms. Some key points:
- 711 refers to the telecommunications relay service number for people with speech or hearing disabilities.
- 802.11 refers to IEEE standards for wireless LAN specifications including speeds of 1Mbps, 2Mbps, 11Mbps, and 24Mbps.
- 1.5-Way Paging and 1.7-Way Paging refer to different levels of messaging capabilities for paging services.
- Mobile wireless technologies are organized into generations (1G to 5G) with increasing data transmission capabilities and use of digital protocols.
The document discusses how telecommunications companies can embrace over-the-top (OTT) mobile services to generate new revenue streams. It outlines the challenges of delivering OTT services, including network traversal and quality of service issues. It then presents architectures inspired by the web that can scale rapidly and flexibly support OTT delivery. These architectures use virtualization, elastic resources, and web-like protocols to enable cost-effective, secure delivery of services. Embracing OTT can help telecom providers expand their customer base, reduce churn, and create new service offerings.
Естественная элегантность: дизайн-проект квартиры в скандинавском стилеEDS
Дизайн-проект квартиры в скандинавском стиле для молодой семьи с детьми. Главные требования — предусмотреть место для спортивного уголка в детской, организовать полноценную кухню с местом для семейных застолий, использовать практичные отделочные материалы.
Автор — слушательница курса "Дизайн интерьера — Профессионал" Европейской Школы Дизайна Елизарова Елена.
HUGH BRADLOW LEADS INNOVATION WORKSHOP – 2012 AND BEYONDTelstra Global
Telstra Corporation’s Chief Technology Officer and Head of Innovation, Dr Hugh Bradlow, addressed an audience of over 50 customers and London Business School alumni and academics earlier this week at Telstra International’s office in London.
Dr Bradlow shared some valuable insights into technological innovation with a particular focus on key trends in ICT, technology challenges, and telcos and innovation. A core topic of discussion was the marked move towards omniscience and omnipresence.
This document discusses various options for enabling voice services over LTE networks, including adopting existing VoIP solutions, using dual-radio devices to support voice on legacy networks simultaneously with LTE data, circuit-switched fallback which switches between LTE and legacy networks for voice, and voice over LTE via generic access which tunnels legacy call signaling over LTE without leaving the LTE network. It covers the requirements, advantages, and disadvantages of each approach.
This document discusses various options for enabling voice services over LTE networks, including adopting existing VoIP solutions from fixed broadband, using dual-radio "simultaneous voice and LTE" devices, circuit-switched fallback which switches between LTE and legacy networks for calls, and voice over LTE via generic access which tunnels legacy call signaling over LTE without leaving the LTE network. It notes subscriber requirements like replicated telephony services, quality, and ubiquity, as well as carrier requirements like efficiency, complexity, and cost. The options are evaluated based on factors like support for services, quality of service, battery life, control by carriers, and infrastructure requirements.
Helping mobile operators address revenue cannibalisation from OTT communicati...Mark Watts - Jones
This talk looks at the threat to mobile operator revenues from OTT communication services like WhatsApp and encourages mobile operators to not give up but to innovate and create services that their customers really want.
Includes meerkats and textfromdog.com.
Presented at the Future of Mobile in Cambridge June 2012.
This document discusses potential market drivers and opportunities for IPTV services. It finds that while competitive pricing and high-speed connections are important, building a compelling customer experience through unique content like video-on-demand and culturally specific programming can help attract and retain customers. Sports programming in particular is seen as a major differentiator, though licensing costs are high. The document suggests telecom providers look to niche programming like local high school sports or niche ethnic content to build their offerings in a profitable way.
Mobile data consumption by smartphone usersskripnikov
The document discusses mobile traffic growth and smartphone usage as observed by Ericsson. It notes that mobile data traffic doubled from Q2 2010 to Q2 2011, growing 8% between Q1 and Q2 2011. The document also examines factors that impact weekly smartphone usage, finding that new Android and iPhone models have 50-75% of users generating over 1MB of data per day, while older or cheaper models and Blackberries have much lower percentages, ranging from 5-55% depending on location and model.
This document discusses how intelligent session border controllers (SBCs) can help network operators meet challenges around network convergence, quality expectations, and profitability pressures. It outlines three key realities operators face: network convergence across services, networks and devices; demands for high quality of service; and declining revenues. Intelligent SBCs can provide insightful policy enforcement, holistic network visibility, and dynamic policy adaptation to help operators simplify, scale and secure their networks in the face of these challenges. The document provides examples of how intelligent SBC capabilities such as normalization, session management and routing can help operators manage traffic more efficiently while improving security, interoperability and customer experience.
Emoze offers a mobile push email solution that can be embedded on low-cost feature phones to provide smartphone-like email capabilities without the high price tag. The solution combines the native operating system with an email application to deliver features like push email notifications, attachment support, and contact/calendar syncing. This allows handset vendors to compete with high-end smartphones and meet the growing demand from mass market consumers for more advanced features on affordable devices.
GSA’s Mobile HD Voice: Global Update reportMikhail
GSA’s Mobile HD Voice: Global Update report, published on October 3, 2011, confirms that almost half of EU member countries have commercially launched mobile HD Voice services, or are engaged in trials ahead of planned commercial introduction.
[MobileMonday Switzerland #2 : Mobile payments and banking.]
Simon Cavill is an acknowledged industry expert in mobile phone, payments and digital broadcasting with over 25 years of industry experience and a raft of patents to prove it. As the CTO of Mi-Pay, Simon was instrumental in the creation and development of this company from start-up to a mature mobile payments business with operations on four continents.
http://www.mi-pay.com/
Metrinomics Global Consumer Survey 2010 - Mobile MarketMetrinomics
The document discusses how mobile operators failed to grow average revenue per user (ARPU) sufficiently over time despite upgrading networks and technologies. A key reason identified is that the usability and design of mobile phones, which are the interface between subscribers and the network, did not enable users to take full advantage of new features. While phones added more capabilities, they became more difficult to use. The iPhone is highlighted as restoring fascination and ease of use to mobile phones, driving higher usage and revenues for AT&T. The document argues that placing more emphasis on the subscriber experience and usability could help operators better monetize their networks going forward.
Mobile Financial Services - IBC / SingaporeDan Armstrong
Rabobank is the largest banking association in the Netherlands with over 18% market share of mortgages, savings accounts, and loans. In 2005, Rabobank launched Rabo Mobiel as the world's first bank mobile virtual network operator (MVNO) to offer mobile banking and payment services. Rabo Mobiel has since expanded to offer prepaid and postpaid mobile plans, launched NFC trials for transit ticketing and payments, and acts as an incubator for new mobile financial products and services. The document discusses Rabo Mobiel's role and innovations in the Dutch mobile market, as well as considerations around NFC adoption, standardization, and the roles of various players in a potential NFC ecosystem.
International Mobile Topup 8 5x11 HandoutiPayStation
1. The document describes an international mobile top-up service that allows US customers to add credit to recipients' mobile phone accounts in other countries.
2. The customer provides payment and recipient details to an agent, who enters it into the iPayStation system.
3. The top-up is then applied to the recipient's account in real-time, and they receive a text notification of the added credit.
The document discusses how over-the-top players (OTPs) like Apple could potentially bypass mobile operators by remotely changing SIM card parameters or obtaining their own IMSI and authentication keys. It outlines some ways this could be done, such as through iTunes account management of SIM profiles or Apple obtaining credentials directly from SIM manufacturers. However, it also notes challenges like regulatory restrictions, roaming agreement issues, and lack of experience in the telecom business. A SWOT analysis identifies strengths like complete subscriber control but also weaknesses like reliance on third parties for voice services.
Hungama is South Asia's largest digital mobile entertainment company, controlling 40% of entertainment destinations in India. It has a global presence in 33 countries serving over 3 billion people daily through mobile, internet, and IPTV. Hungama offers managed services to help mobile network operators and content providers overcome challenges like disjointed user experiences and lack of interoperability between platforms.
This document provides an overview of France Telecom SA (Orange). It discusses the company's history, external analysis using Porter's six forces, internal resources and competencies, value chain, business model focused on telecommunications, entertainment and convergence strategy. Recent issues include a new partnership with Google. The summary focuses on key details about the company and industry.
The document provides definitions for various telecommunications abbreviations and terms. Some key points:
- 711 refers to the telecommunications relay service number for people with speech or hearing disabilities.
- 802.11 refers to IEEE standards for wireless LAN specifications including speeds of 1Mbps, 2Mbps, 11Mbps, and 24Mbps.
- 1.5-Way Paging and 1.7-Way Paging refer to different levels of messaging capabilities for paging services.
- Mobile wireless technologies are organized into generations (1G to 5G) with increasing data transmission capabilities and use of digital protocols.
The document discusses how telecommunications companies can embrace over-the-top (OTT) mobile services to generate new revenue streams. It outlines the challenges of delivering OTT services, including network traversal and quality of service issues. It then presents architectures inspired by the web that can scale rapidly and flexibly support OTT delivery. These architectures use virtualization, elastic resources, and web-like protocols to enable cost-effective, secure delivery of services. Embracing OTT can help telecom providers expand their customer base, reduce churn, and create new service offerings.
Естественная элегантность: дизайн-проект квартиры в скандинавском стилеEDS
Дизайн-проект квартиры в скандинавском стиле для молодой семьи с детьми. Главные требования — предусмотреть место для спортивного уголка в детской, организовать полноценную кухню с местом для семейных застолий, использовать практичные отделочные материалы.
Автор — слушательница курса "Дизайн интерьера — Профессионал" Европейской Школы Дизайна Елизарова Елена.
The document discusses IMS deployment challenges and solutions at eircom, including:
1. eircom conducted an IMS deployment in 2011 and trial of Rich Communication Services, finding that users liked media sharing and presence capabilities.
2. Post-dial delay was an issue for analog phones connecting through home gateways due to en-bloc dialing; overlap sending was tested as a solution.
3. Ensuring voice quality required benchmarking and simulating congestion to understand degradation; prioritizing voice packets addressed this.
The document discusses how Chief Marketing Officers are increasingly interested in billing systems to enable new marketing offers like sponsored data. It provides examples of operators using features like real-time dashboards, flexible data entitlements, and intelligent upselling to monetize data usage and reduce time to market for new services. Sponsored data is highlighted as an opportunity for operators to partner with content providers like Netflix to guarantee quality of experience while generating new revenue streams.
Successful Selection and Implementation of EDC (Electronic Data Capture) System Eleazar Noel
The document discusses factors to consider when selecting electronic data capture (EDC) tools for a clinical trial. It recommends determining the budget based on a cost-benefit analysis of the EDC system's functionality versus study needs. User acceptance is also key, and the vendor should provide usability testing results. Users will need good support from the vendor, sponsor, or contract research organization. Successful implementation requires strong leadership, management skills, and positive attitudes to facilitate change. Careful planning of current and revised processes is important but often overlooked. The EDC system should integrate with a purely electronic clinical trial environment.
How to implement smart networks to unlock more profitEricsson
Traffic Management - How to implement Smart Networks to unlock more profit
Speaker Francois Lemarchand, Director, IP Strategies
Presentation from the Broadband World Forum, Amsterdam, 2012
This document discusses content and OTT partnerships between mobile operators and content/OTT providers as a key to unlocking new business models. It provides examples of operators marketing OTT services like WhatsApp packages, leveraging assets to enhance OTT services through traffic prioritization and analytics. Music and video are highlighted as popular content partnerships, with examples like Spotify and Netflix bundled in mobile plans. Managing heavy data usage from content is discussed, along with options like sponsored data and intelligent traffic routing. The conclusion emphasizes the need for real-time charging systems to manage data usage from video to prevent bill shock when partnering with video providers.
This document discusses how IMS (IP Multimedia Subsystem) and SDP (Service Delivery Platforms) can be combined to effectively deploy new products and services. It provides an overview of IMS and SDP, explaining that IMS provides IP session control across networks while SDP is driven by business needs and leverages existing capabilities. It also notes that IMS, SDP, and Web 2.0 technologies are complementary, with each addressing different aspects of service delivery. The document concludes by providing an action plan and recommended reading.
This deck was our presentation during the GSMA Joyn Innovation Challenge presentation in Berlin Nov, 8th, 2012 to the developers audience. It is explained briefly our architecture to exoser RCS as REST API and use cases as example.
TADSummit Dangerous Demo, User and Carrier BillingAlan Quayle
Opencell is an open source convergent billing platform that provides mediation, pricing and charging, billing and invoicing, reporting, and other features through SOAP and REST APIs. It was created in 2015 and is funded through VC and public funds. Opencell integrates with other telecom platforms like Clearwater and processes CDRs to create accounts, perform rating, generate invoices, and support complex billing scenarios like prepaid and postpaid accounts with multiple users and services. Only around 3MB of Opencell's codebase is original while the rest relies on third party libraries and components.
Huawei Products Proposition document outlines Huawei's business performance, consumer business group overview, and plans for tablets, wearables, OTT, and LTE CPE products. Key points include:
- Huawei saw 32.6% and 20.6% year-over-year revenue growth in consumer and enterprise business groups respectively in 2014.
- Tablet portfolio includes entry, middle, and premium tablets ranging from 7-10.1 inches across 2015.
- Wearable plans include expanding the TalkBand lineup and building an open wearable ecosystem.
- OTT plans involve building an OTT platform and Huawei Healthbook service.
- LTE CPE product the E5180 is highlighted
APIs – The Foundation of the Future Connected TelcoWSO2
The role of the Telco is rapidly moving away from traditional business models and focus areas towards a holistic, end-to-end solution provider for all aspects of the connected business. APIs are the fundamental building blocks for this new telco revolution; be it a singular identity model verified by the telco, a global set of telco API standards such as GSMA OneAPI, or a set of services exposed by Internet of Things style devices, API monetisation is fast becoming the business of choice for telcos. This also leads to massive collaboration between telcos, partners, stakeholders and the long tail.
With the right building blocks, federation models, global standards and ultimately APIs, a mobile developer can now build apps that work with telcos and across telcos, covering the entire globe. In this session, Director - Solutions Architecture at WSO2, Mifan Careem looked at how telcos can accelerate their digital strategies by building an effective Developer API ecosystem that encourages participatory business models leading to APIs as the currency for a digital economy.
The session was presented at APIdays Sydney 2015.
Electronic Data Capture & Remote Data CaptureCRB Tech
CRB Tech is one of the best leading Software Development Company in Pune. We are offering Software Development Services as well as IT Training including Java, Dot Net, SEO and Clinical Research training in pune.
Telcos, RCS & WebRTC - "democratisation" of voice and videoRadu Vulpescu
OTT apps and new web technologies invalidate the current business model of the telecom operator for selling voice communications.
How can emerging web technologies help or take over!
No login, installations, downloads or add-ons. WebRTC allows developers to easily incorporate voice and video features into apps or even physical devices and M2M systems.
WebRTC can be used in Firefox, Opera and in Chrome on desktop and Android. It is also available for native apps on iOS and Android.
Guidelines for using Ericsson's exposed charging APIsAlan Quayle
This document provides summaries of 4 APIs: SMS, Location, Payment, and M2M Data APIs. It describes the purpose of each API, the required and optional parameters for requests, example requests and responses, and status codes. The SMS API enables sending SMS, the Location API queries device location, the Payment API charges or refunds users, and the M2M Data API reads and updates vehicle data and sensor logs.
The document discusses how telecom companies can leverage their strengths in IMS and RCS to compete with OTT services. It outlines how OTTs have commoditized voice, SMS, and value-added services through free offerings. However, telecom networks have valuable assets like customer data, policy control environments, and APIs that can be exploited. The document argues that IMS and RCS provide opportunities for new business models, especially when integrated with IT systems and used to deliver rich communication and media sharing services across devices. Successfully building ecosystems around RCS and IMS APIs and integrating with social networks could allow telecoms to compete with OTT architectures.
The Mobile Network’s Founder and Editor, Keith Dyer, joins Syniverse’s Chief Marketing Officer, Mary Clark, and Senior Solutions Engineer, Leo Casey, this week to help mobile operators better understand the future of roaming and charging settlement for VoLTE.
I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.
In summary: customer data, trust, security and protection are critical for operators to get right in this emerging environment.
Operators need an integrated security and protection layer, not point solutions for each service as is the case today. Protection from malware across all network services e.g. IP, SMS, MMS, WAP push, widgets, apps, etc. Protection in the network, in devices and in services.
SDP vendors need integrated security solution across network, services and end-points, which means a partnership with security / IT providers is key. Its a rapidly growing problem as its a highly profitable and more importantly safe criminal business compared to drugs smuggling or prostitution; hence a specialist security/protection partner is essential.
Pay-Buy-Mobile is a mobile payment initiative that allows customers to make secure payments using their mobile phones and Near Field Communication (NFC) technology. The ecosystem involves mobile network operators, banks, merchants, and other players. For Pay-Buy-Mobile to succeed, it must provide value to all ecosystem members, reach a large customer base through partnerships between banks and mobile operators, and achieve technical interoperability and standardization across implementations.
The document summarizes strategies and challenges for telecom operators in growing and innovating their businesses. It discusses how operators are investing in ventures and partnerships to develop new services and revenue streams around areas like digital media, advertising, cloud, applications, and machine-to-machine communications. It also notes the challenges operators face from growing over-the-top players and declining voice revenues, and how they are looking to partners to help enhance core services, attract new customers, and improve network monetization.
What to Expect from a Mobile Banking Solution? (Whitepaper)Thinksoft Global
Mobile banking involves using mobile devices to access financial services. A successful mobile banking solution requires selecting a software vendor to provide a platform that meets key principles: interoperability across devices and channels, security and privacy, flexibility and scalability. The platform functional view shows a unified communication module that interfaces between channels like SMS, apps, and the banking modules to process transactions securely after authenticating users and devices. The document also discusses ecosystem dependencies, popular services, and ensuring a comprehensive mobile device management system.
I'd appreciate if you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
MobiWeb - OTP SMS Two Factor AuthenticationMobiWeb
SMS is a technology that has many applications. Today huge numbers of products and services use SMS in a variety of ways. It can be used for additional security in service access and mobile identity verification. Since most of the world population have mobile phones (smartphones or feature phones), businesses can turn subscribers’ mobile phones to tools of additional security.
This guide describes Two-factor Authentication through OTP (One-time PIN) delivered by SMS.
Since its establishment in 1999, MobiWeb is providing global SMS Messaging for B2B, B2C and C2C mobile interaction.
Visit us at www.solutions4mobiles.com
MobiWeb provides two-factor authentication through one-time PINs (OTPs) sent via SMS. This adds security over simple usernames and passwords and helps reduce fraud. The process works by MobiWeb generating an OTP when a user tries to login, sending it via SMS to the user's phone, and validating the OTP when the user enters it. This solution has benefits like increased security, reduced fraud losses, and a better customer experience compared to hardware tokens. MobiWeb has been providing global SMS services since 1999 through direct connections to mobile networks worldwide.
Impact of transition from voice to data and multi media business in telecomAbraham Paul
1. The transition from voice to data services will negatively impact telecom providers as data services move revenue from telecom networks to external digital service providers.
2. Telecom equipment vendors will also be negatively affected as network operators reduce investments and cannot venture into the diverse application business.
3. Payment gateways and broker systems are needed to apportion revenue between stakeholders to address this issue and ensure network operators receive adequate returns on investments in new technologies.
This document discusses the potential for carrier Wi-Fi networks to help address Africa's broadband crisis. It notes that despite new submarine cable capacity, true high-speed broadband may not be available for a decade in Africa due to congested mobile networks, insufficient spectrum allocation, and lack of infrastructure investment. Carrier Wi-Fi could provide a lower-cost solution for mobile operators by offloading data traffic onto Wi-Fi networks. New Wi-Fi standards have improved integration with mobile cores, and Wi-Fi offloading could open new business opportunities for mobile operators while reducing spectrum and backhaul costs. The document argues carrier Wi-Fi may be a panacea for Africa's broadband challenges if mobile operators and regulators embrace this technology.
Building the Telecom Application Development Ecosystem TADMeetupSG / MoMoSGAlan Quayle
Slides from the first ever TADMeetupSG, held with Mobile Monday Singapore, ATIS, Mobile Alliance, and sponsored by Starhub i3. Slides from me on TADHack, TADSummit and TADMeetup, hSenid Mobile, Telestax, Tropo, Temasys, Dialogic. 100+ attendees, heaving event, lots of great meetings.
The document describes Monolex Telecom's MVNE/MVNO enablement services and software suite. It provides an overview of their turnkey ASP MVNO hosted solution, convergent billing and rating services, and modules including a supplier queue processor, billing and rating engine, customer member services, admin portals, and a fulfillment management system. The suite is designed to provide MVNOs with a low cost, quick speed to market and flexibility through private label portals and integration with multiple carriers.
The document describes Monolex Telecom's mobile commerce enablement suite, which includes MTEL CASH and the Mobile Commerce Network (MCN) to allow clients to offer mobile payment and money transfer services. The suite provides a turnkey solution including a hosted platform, integration with multiple processors, and private label mobile apps and portals. The goal is to create interoperability for mobile payments worldwide through the MCN clearinghouse network.
The document discusses the need for mobile operators to validate Voice over LTE (VoLTE) implementations before deployment to extract benefits and ensure quality. It outlines challenges in deploying VoLTE, including validating new devices, addressing interoperability issues, and ensuring quality of experience. The document proposes a "lab to live" validation approach using testing configurations that emulate different parts of the VoLTE network in isolation and end-to-end. It provides an overview and format for detailed VoLTE test cases covering setup, voice calls, messaging and video that can be run before and after deployment to optimize performance.
This document summarizes key points from the LTE North America 2012 conference. The conference focused on heterogeneous networks and RAN issues. Heterogeneous networks include a mix of cell sizes and technologies like WiFi that provide coverage. However, handovers between cells remain a challenge. The conference also discussed using cable infrastructure to provide WiFi coverage and opportunities for mobile virtual network operators in Latin America. Overall the conference took an engineering-focused approach to network issues rather than the customer experience.
Evaluating Monetization Strategies in an All IP WorldGENBANDcorporate
Consumer adoption of OTT is significant so the question bears asking, will LTE accelerate the success of OTT services? GENBAND's Vice President & CTO, Multimedia, Shalin Sehgal shares his thoughts during this presentation at Futurecom 2012.
Shailin is the SVP & CTO for the Multimedia Group within GENBAND where he is responsible for the product management, & systems architecture of companies multimedia product portfolio including SBC, Security Gateways, & Application Servers. Shailin joined GENBAND from Sonus Networks where he held several executive management roles including the VP of Product Management and Marketing and the founding GM and VP of Engineering of the Indian subsidiary. Prior to joining Sonus Networks, held several management roles at MCI (Verizon Business) including product planning and deployment of long distance and local voice networks. He holds a masters degree in Computer Science from University of Texas at Dallas and bachelor’s degree in Electronics Engineering from Nagpur University, India
2. The OTT service creating huge
usage growth. Which otherwise was
not existing.
3. It is customer who has chosen the
OTT services in-spite enough
efforts made by TELCOs
4. OTT services, delighted them continuously with cool
features .
Even though some countries have free SMS services,
users prefer to use cool OTT messaging.
It becomes so cool that, Kids discover more features
of OTT service than the adults.
5. Self portrait of an OTT enthusiast/ developer.
I am an Artist who does
technology for fun.
The whole floor of State of Art technology
now belong to Artists
6. The Umbilical
Care
O Trust
Operator
Cool features, Utilities
T
T Respect for Privacy
Reliability
Stronger ,Trusted OTT overpowers the umbilical between
Operator and Consumer
7. Innovation has not moved away from TELCOS ,
What majorly differentiated it from OTT was
It still takes 6 months from Idea to service launch in
TELCO environment, where as in OTT world that’s
the life of service in most cases
8. Already OTT players pay a percentage of their
revenue to the app stores that distribute the
products. That's some times as high as 30 percent
of OTT revenue.
A carrier could step in get revenue over and above
the data pipe usage by creating the differentiation
in service prioritization, extending Network APIs
and doing the distribution, too.
9. Network API will
Facilitate Velocity of creation
Create Differentiation.
10. Typical Network APIs already started in
some of the larger operators
–Messaging
–Location information/Positioning
–Rating and charging
–Top-up
–Balance and service profile query
–Presence
–Service delivery control
–Service Authentication
http://developer.verizon.com/content/vdc/en/verizon-tools-apis/verizon_apis.html
http://developer.sprint.com/dynamicContent/lbs/
http://six.sg/developers
http://www.developer.airtel.in/wps/portal
11. • OTT is global, in most cases TELCO is local
• Global service with local flavor and convenience
already popularizing the innovations in OTT.
Examples - local currency, language , Culture,
Common wallet ,
12. Imagine a mall, all the flashy stores are owned by OTT players and are
packed with colorful, highly desirable
But the route
to the mall,
the highway ,
the billboards,
care, billing
and signage
that lead
users to
different parts
of the mall
is the
property of
the mobile
operator.
13. The value in this ecosystem will always be
transitory and shifting.
OTT players and Carriers have to move
continuously since any “safe space” they
recently occupied is, in fact, never secure.
14. Emerging OTT Areas
Significant
(Financial and Strategic)
VOICE
Multimedia
MESSAGING
Entertainment
Connected
Impact
CLOUD Life
Limited Strong
Operator ability to Influence
15. Operator’s edge on Voice OTT
• Awareness on state of call.
• More than 30% of call states are wrongly
reported in VOIP –OTT solutions. Ability of
Mobile operators on understanding the call state
is far ahead. Living with it since beginning
• Uninterrupted calls using the real time info of
Network access .
• Bidirectional Call delivery capability.
16. Undesirable events share resources during a VOIP call.
Voice traffic Internet
Operator
Auto update of installed programmes
Policy
Social network, Email functions
feeds
Only Operator can shape the mission critical traffic to
deliver the desired user experience
17. Operator areas of influence………
• Managing Device resources can compensate
the throughput requirement to a considerable
extent .Sometimes up to 50%
• High throughput but less managed jitter,
packetloss and retransmission algorithms may
not help.
A suitably designed Voice and Video Engine with smartly
selected and integrated CODEC can really take care of
both device resource constraint as well as network issues.
19. In Past ,
All voice calls were phone calls and
almost all phone calls were voice
VOICE =
Telephony+ Voicemail+ Conferencing+ PTT+ Video
20. Coming days will soon see
Voice always associated with Context
Voice + Telephony+ context+ sense+
Video + Gaming + Surveillance+ Social Voice+
TV Voice
WEBRTC is being watched closely as this future enabler
21. Operator Opportunity in exploring
Middle ware to
• Provide Service Over and Above OTT.
• Aggregation of OTT services and
connect the dots to summarize for
customer
• UNICAST, MULTICAST, BROADCAST
22. Opportunity in Respecting the
Customer privacy
Device SIM authentication with unique Doctor
ID- Launched by ORANGE and MORPHO
Doctor can see private health records of patient
which was so far the issue in M2M Health
23. As an industry, we can chase moving targets
and set up our own operating systems, app
stores and services (we have tried all that) -
or we can focus hard on becoming the end
user’s dependable guide.
“The service, which began under the name VCast Video in 2005,
offers video from a variety of sources for a daily or monthly fee. On
Dec.’12 the carrier discontinued it in favor of Viewdini, a service it
launched in June’12. Viewdini helps subscribers find content from
third-party sources such as Netflix and Hulu Plus but doesn't deliver
any video itself”….Verizon News Clip
24. THANK YOU
Radhakant Das
Vice President , Technology and VAS
PT. Bakrie Telecom, Indonesia
radhakant@bakrietelecom.com
@dasradhakant