SlideShare a Scribd company logo
When	
  you	
  change	
  the	
  way	
  you	
  look	
  at	
  things,	
  the	
  things	
  you	
  look	
  at	
  change.	
  
Mobile	
  health	
  is	
  not	
  only	
  about	
  technical	
  architecture.	
  	
  
The	
  real	
  challenge	
  is	
  social	
  architecture.	
  
1000	
  hands	
  
	
  
Pa9ent	
  
communi9es	
  
already	
  exist	
  and	
  
they	
  mature	
  slowly	
  
over	
  9me.	
  
	
  
Community	
  
dynamics	
  are	
  tribal.	
  
They	
  are	
  based	
  on	
  
INFLUENCE	
  instead	
  
of	
  authority.	
  
	
  
More	
  :	
  Tribes	
  (Seth	
  Godin)	
  
Service	
  <>	
  Care	
  
	
  
Pa9ents	
  are	
  not	
  
healed	
  from	
  
healthcare	
  services	
  
alone.	
  
	
  
We	
  need	
  service	
  
and	
  care.	
  	
  
	
  
CARE	
  is	
  about	
  how	
  
people	
  connect	
  in	
  a	
  
community.	
  
	
  
More	
  :	
  google	
  ‘John	
  McKnight’	
  
Let	
  pa8ents	
  help	
  
	
  
Pa9ents	
  are	
  the	
  
most	
  underu9lized	
  
resource	
  in	
  
healthcare.	
  
	
  
=	
  
Your	
  users	
  are	
  the	
  
most	
  underu9lized	
  
resource	
  in	
  mobile	
  
health.	
  
	
  
	
  
More	
  :	
  google	
  ‘epa<ent	
  Dave’	
  
Mandate	
  <>	
  Invita8on	
  
	
  
Are	
  you	
  there	
  when	
  
you	
  are	
  there?	
  
	
  
Amabassadors	
  are	
  not	
  
appointed.	
  
	
  
You	
  need	
  to	
  earn	
  
ambassodorship	
  for	
  
your	
  plaMorm.	
  
	
  
	
  
	
  
More	
  :	
  ‘Community’	
  by	
  Peter	
  Block	
  
Social	
  Architecture	
  
	
  
Your	
  exper8se	
  
=	
  just	
  an	
  entry	
  9cket	
  
	
  
Invest	
  in	
  rela8onships	
  
	
  =	
  let	
  go	
  of	
  control	
  
	
  
Work	
  with	
  what	
  is	
  
already	
  there	
  	
  
=	
  community	
  roles	
  
already	
  exist.	
  
	
  
	
  
More	
  :	
  Social	
  Architecture	
  ,Luc	
  Galoppin	
  
In	
  2016	
  I	
  will	
  be	
  refining	
  the	
  ideas	
  of	
  social	
  architecture	
  into	
  a	
  book,	
  containing	
  prac9cal	
  examples	
  and	
  tools	
  to	
  get	
  started.	
  
You	
  are	
  welcome	
  to	
  share	
  your	
  thoughts	
  and	
  contribute.	
  
	
  
Luc	
  Galoppin	
  
luc.galoppin@reply-­‐mc.com	
  
+32	
  497	
  399	
  880	
  

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Mobile health needs 1000 hands

  • 1. When  you  change  the  way  you  look  at  things,  the  things  you  look  at  change.   Mobile  health  is  not  only  about  technical  architecture.     The  real  challenge  is  social  architecture.   1000  hands     Pa9ent   communi9es   already  exist  and   they  mature  slowly   over  9me.     Community   dynamics  are  tribal.   They  are  based  on   INFLUENCE  instead   of  authority.     More  :  Tribes  (Seth  Godin)   Service  <>  Care     Pa9ents  are  not   healed  from   healthcare  services   alone.     We  need  service   and  care.       CARE  is  about  how   people  connect  in  a   community.     More  :  google  ‘John  McKnight’   Let  pa8ents  help     Pa9ents  are  the   most  underu9lized   resource  in   healthcare.     =   Your  users  are  the   most  underu9lized   resource  in  mobile   health.       More  :  google  ‘epa<ent  Dave’   Mandate  <>  Invita8on     Are  you  there  when   you  are  there?     Amabassadors  are  not   appointed.     You  need  to  earn   ambassodorship  for   your  plaMorm.         More  :  ‘Community’  by  Peter  Block   Social  Architecture     Your  exper8se   =  just  an  entry  9cket     Invest  in  rela8onships    =  let  go  of  control     Work  with  what  is   already  there     =  community  roles   already  exist.       More  :  Social  Architecture  ,Luc  Galoppin   In  2016  I  will  be  refining  the  ideas  of  social  architecture  into  a  book,  containing  prac9cal  examples  and  tools  to  get  started.   You  are  welcome  to  share  your  thoughts  and  contribute.     Luc  Galoppin   luc.galoppin@reply-­‐mc.com   +32  497  399  880