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1. Mobile
Government
Batool Alkhalafat ( 201420432 )

2. Content
 Definition of M-government
 Benefits of M-Government
 Cases of developing in some Countries
 Issues with M-Government services
 Suggestions for M-Government Services
Development
 Video about M-government
Batool Alkhalafat ( 201420432 )

3. refers to collection of services as the strategic
use of government services and applications
which are only possible using cellular ,,
mobile telephones, laptop computers, personal
digital assistants (PDAs) and wireless internet
infrastructure.
Batool Alkhalafat ( 201420432 )
M-government ( Mobile government)

4. Batool Alkhalafat ( 201420432 )
Cost reduction
Efficiency
Transformation/modernization of public
sector organization
Benefits of M-Government

5. Added convenience and flexibility.
Better services to the citizens.
Ability to reach a larger number of people
through mobile devices than would be possible
using wired internet only.
Batool Alkhalafat ( 201420432 )
(Continued)…

6. Cases of developing in some
Countries
 Jordan :
Jordan has been scored a development at
mobile technology penetration is has been
moved from (57% in 2005) to
(120% in 2012) with 8.984 million accounts
distributed between four service providers.
Batool Alkhalafat ( 201420432 )

7. Batool Alkhalafat ( 201420432 )
Turkey :
mobile phones have penetrated (23.3 Million) (34%) of 69.6 Million
populations compared to (4.3 Million) (6%) internet users. Even though
there is an increase in mobile connections the mobile internet
penetration rate is very low. Therefore, them-government applications
are confined to G2G or G2C based on SMS and GPRS technologies. These
applications are in their early stages but still are considered to be better
than traditional way of service provision.

8. Czech Republic
mobile phones have penetrated in 95% of the
10 million populations, one of the highest in
Europe and probably in the world. Since the
penetration of mobile technology is very high,
m-government applications are more effective
and quick.
Batool Alkhalafat ( 201420432 )

9.  Philippines :
The mobile phone penetration in Philippines is
23.8% which accounts to 20 million mobile
phone users out of 84 million populations. Here
m-government applications include G2C and
also more interactive C2G applications.
Batool Alkhalafat ( 201420432 )

10. Issues with M-Government services :
1. Wireless and mobile networks and related
infrastructure, as well as software, must developed.
2. To increase citizen participation and provide
citizen-oriented services, governments need to
offer easy access to m-Government information in
alternative forms.
Batool Alkhalafat ( 201420432 )

11. (Continued)…
3. Mobile phone numbers and mobile devices are relatively
easily hacked and wireless networks are vulnerable because they
use public airwaves to send signals .
4. Many countries have not yet adopted legislation for data and
information practices that spell out the rights of citizens and the
responsibilities of the data holders (government) .
Batool Alkhalafat ( 201420432 )

12. Suggestions for m-Government
Services Development :
 Perfecting m-Government relevant laws, regulations and
standards.
 Establishing the information security system
of m-Government.
 Rebuilding and optimizing the administrative
business processes.
 Strengthening the evaluation of e-Government.
Batool Alkhalafat ( 201420432 )

13. Batool Alkhalafat ( 201420432 )

14. Thank you 
Any question..
Batool Alkhalafat ( 201420432 )