This document discusses Cincom's mobile configure-price-quote (CPQ) solution for highly engineered custom products. Cincom is a global leader in enterprise software for manufacturers with deep industry expertise. Their mobile CPQ solution provides expert knowledge to sales reps on the go, an intuitive guided selling experience for channel partners, and a customer experience that aligns with how customers want to buy. The solution offers visibility into all channels, reduces risk, and enables more top-line revenue through quicker quote-to-cash and easier selling of products over competitors.

1. Mobile CPQ for
Highly Engineered
Custom Products

2. Global leader in enterprise
software for manufacturers
since 1968
Deep industry expertise
Products
• Configure-Price-Quote (CPQ)
• ERP for Manufacturing
• Customer Communications
• Application Development
Who Is Cincom?
Customers in Over 60 Countries
18 Offices in 14 Countries

4. No company has ever
shrunk itself
to greatness.
- Peter Drucker
SALES EFFECTIVENESS

5. Increase Acquisition of New Customers
Enhance Customer Experience
Increase Sales Revenues
Increase Customer Satisfaction CRM Survey − Top 10 CRM Objectives in U.S.
Enhance Cross-sell or Up-sell
of Products and Services

6. Customers are
70%
through the buying
process before they
talk to you
User
experiences
that drive
business results
Deployment
choice and
mobility
86%
of customers are
willing to pay more
for a better
customer
experience
Just a 3%
improvement in
order accuracy =
1% improvement
in profits
Get the RIGHT
product and
get the product
RIGHT
Better experience
All channels
Better outcomes
How to Drive Sales Effectiveness

7. Easy
CUSTOMER EXPERIENCE

8. PRODUCTS&SERVICES
DELIVERY PROCESS (Channels)
High Value
&
Limited Delivery
High Value
&
Great Delivery
Limited Value
&
Great Delivery

9. It’s not what you sell …
it’s how you sell!

10. High Value
&
Limited Delivery
Limited Value
&
Great Delivery
PRODUCTS&SERVICES
CHANNELS
CPQ tools
• Single business unit
• Single product line
• Single channel
• Single device
Intelligent Selling Platform
• Multiple business units
• Multiple product lines
• Multiple channels
• Multiple devices

11. Sales speed without a
better user experience
that results in better
outcomes only gets
you nowhere faster.

12. Systems of Record
• CRM
• ERP
• Training
• HR
Systems of Engagement
• Selling Systems
• Email
• Websites
• Social

13. Expert Knowledge in the
Hands of Your Sales Reps
Quicker quote-to-cash
Intuitive Guided Selling in the
Hands of Your Channel
Easier for partners to sell your products over your competitors
A Customer Experience that Fully Aligns
with the Way Customers Want to Buy
Easy for customers to make a decision at the point of sale
Visibility into All of Your Channels
Ability to measure channel effectiveness
Reduces your risk and offers more top-line revenue

14. 14
Expert Knowledge Anywhere
Access critical business information on the go
Outcome-Driven Experience
Drive best practices across your organization
with process guidance
Team Selling
Tap into your internal network of experts
Social Insights
Create experiences that are targeted, personal
and valuable
Sales Analytics
Increase visibility into the business and
improve decision-making

15. Win more business …
Provide employees with insightful tools that give
them more time to focus on what matters
Operate efficiently …
Create experiences that are targeted, personal and
valuable to increase sales velocity
Deliver as promised …
Increase impact through consistent delivery of
customer experiences
Sell More. Any Channel.
Jim Wilson
Program Director
Cincom Systems
jwilson@Cincom.com
513-259-5032
www.cincom.com/cpq
Cincom, the Quadrant Logo and Cincom CPQ are trademarks or registered trademarks of Cincom Systems, Inc.
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