This document provides information about the Managing Information Systems unit for Session 3, 2019 at Southern Cross University. It outlines the unit content which covers topics such as information systems for competitive advantage, information systems planning, and security and ethical implications of information systems. It also describes the unit's graduate attributes, learning outcomes, assessment tasks including a report and research proposal, and recommended resources.
3. 2 | MNG03218 Managing Information Systems (Session 3,
2019)
About this unit
Provides a managerial approach to the use of information and
information systems in
organisations. Students are introduced to the use of information
and information systems as a
means of achieving competitive advantage and for improving
efficiency and effectiveness in
business processes and managerial decision-making. Students
learn to manage information as
one of the key resources of an organisation by planning,
developing, implementing and
evaluating information systems from a managerial perspective,
taking into account social,
ethical and global factors.
Content
• Overview and foundation: Information and information
systems in organisations
• Information systems for competitive advantages
• Information systems planning (including information systems
project selection and
evaluation)
• Developing and implementing information systems
• Information systems infrastructure management: hardware,
software and networks
(covering cloud computing and other latest developments)
• Data resource management
• Information systems for business operations (internal and
4. external relations)
• Information systems for decision support (including business
intelligence), collaboration
and knowledge management
• Security, ethical and global implications of information
systems
• Challenges/issues, trends and future directions
Graduate attributes and unit learning outcomes
As a graduate of Southern Cross University, you will have
developed skills, values and attitudes
that are essential for gaining employment and advancing
lifelong learning. The University
refers to these as graduate attributes
(http://policies.scu.edu.au/view.current.php?id=00091#s3)
and identifies them as follows:
GA1 Intellectual rigour, GA2 Creativity, GA3 Ethical practice,
GA4 Knowledge of a discipline,
GA5 Lifelong learning, GA6 Communication and social skills,
GA7 Cultural competence.
This unit will assist students to develop the following graduate
attributes (shown below as they
relate to this unit's learning outcomes):
Learning outcomes for this unit GA1 GA2 GA3 GA4 GA5 GA6
GA7
On completion of this unit, students should be able to:
1. explain the alignment between
information strategies and business
strategies of their organisations to
achieve sustainable competitive
5. advantage
✓ ✓ ✓
2. understand the role of information
systems in supporting operations and
decision making in the organisation
✓ ✓ ✓
About this unit | 3
http://policies.scu.edu.au/view.current.php?id=00091#s3
Learning outcomes for this unit GA1 GA2 GA3 GA4 GA5 GA6
GA7
3. analyse trends, developments and critical
issues of information systems
✓ ✓ ✓
4. discuss security, ethical and global
implications of information systems
✓ ✓ ✓
5. plan, develop, and implement
information systems from a managerial
perspective to improve the performance
of their organisations.
✓ ✓ ✓
4 | MNG03218 Managing Information Systems (Session 3,
6. 2019)
Learning resources
The referencing style used below is Harvard. PLEASE NOTE
that you may need to use a
different style for this unit. Refer to Referencing guides
(https://www.scu.edu.au/library/
study/referencing-guides/) for information about the referencing
style you should use.
Prescribed texts and materials
There are compulsory readings and a Study Guide for this unit.
See MySCU
(http://learn.scu.edu.au) for details.
Optional texts and materials
Optional texts
Recommended Book 1: Xu, J. & Quaddus, M. 2013, Managing
information systems: Ten
essential topics, 1st edn, Springer & Atlantis Press, Amsterdam,
Holland. ISBN:
978-94-91216-88-6.
Recommended Book 2: Pearson, K. E. & Saunders, C. S. 2013,
Managing and using information
systems: A strategic approach, 5th edn, John Wiley & Sons Inc.,
Hoboken, USA. ISBN:
978-1-118-28173-4.
Recommended Book 3: O’Brien, J. A. & Marakas, G. M. 2011,
Management Information
Systems, 10th edn, McGraw-Hill, USA. ISBN: 978-0-07-
337681-3.
7. Learning resources | 5
https://www.scu.edu.au/library/study/referencing-guides/
https://www.scu.edu.au/library/study/referencing-guides/
http://learn.scu.edu.au
http://learn.scu.edu.au
Studying this unit
The first step in managing your study for this unit is to
familiarise yourself with this document
and the MySCU (http://learn.scu.edu.au) Learning Site. You
should refer frequently to the
MySCU Learning Site for announcements and updates.
Teaching and learning arrangements
Estimated workload
Scheduled hours Personal study Total
36 114 150
Your scheduled study hours are allocated as follows:
Gold Coast
Teaching method Duration Frequency
Lecture online 1 hour 12 weeks
Tutorial on-site 2 hours 12 weeks
Online
Teaching method Duration Frequency
8. Lecture online 1 hour 12 weeks
SCU Sydney
Teaching method Duration Frequency
Lecture online 1 hour 12 weeks
Tutorial on-site 2 hours 12 weeks
SCU Melbourne
Teaching method Duration Frequency
Lecture online 1 hour 12 weeks
Tutorial on-site 2 hours 12 weeks
SCU Perth
Teaching method Duration Frequency
Lecture online 1 hour 12 weeks
Tutorial on-site 2 hours 12 weeks
6 | MNG03218 Managing Information Systems (Session 3,
2019)
http://learn.scu.edu.au
Sydney - Hotel School
Teaching method Duration Frequency
Lecture on-site 1 hour 12 weeks
Tutorial on-site 2 hours 12 weeks
9. Melbourne - Hotel School
Teaching method Duration Frequency
Lecture on-site 1 hour 12 weeks
Tutorial on-site 2 hours 12 weeks
Studying this unit | 7
Assessment
Assessment overview
In order to achieve a passing grade in this unit you must submit
all assessment tasks and
obtain a score of at least 50% of the total assessment marks for
the unit.
Assessment
Group/
individual
Learning
outcomes
Grading
indicator
Min
Score Weight
Length/
duration Due
Professional
10. accreditation
1. Report Individual 1, 2, 5 Graded N/A 25% - 05 Dec
2019
11:00 PM
NA
2. Research
Proposal
Individual 1, 2, 4, 5 Graded N/A 35% - 23 Jan
2020
11:00 PM
NA
3. Exam:
closed book
Individual 1, 2, 3, 4, 5 Graded N/A 40% - Exam
Period
NA
Assessment details
Assessment 1: Report
This assessment is for these students only: Gold Coast;
Melbourne - Hotel School; Online;
SCU Melbourne; SCU Perth; SCU Sydney; Sydney - Hotel
School.
Assessment
Group/
individual
11. Learning
outcomes
Grading
indicator
Min
Score Weight
Length/
duration Due
Professional
accreditation
Report Individual 1, 2, 5 Graded N/A 25% - 05 Dec
2019
11:00 PM
NA
Assignment 1
Due: Thursday 5 December 2019
Length: 2,500 words
Weighting: 25%
For this assignment you will have to prepare a paper that
critically discusses how organisations
apply the strategic use of IS/IT to achieve IS/IT-enabled
innovation. Some aspects and issues
you may discuss in your paper could include (but are not limited
to):
12. · Discuss at least 4 examples of the use of IS/IT for innovation.
· Highlight some success factors or some lessons learned (i.e.,
what went wrong?) for your
examples.
· Discuss the impacts of internal factors (e.g., organizational,
individual, and management
factors) and external factors (e.g., market, industry, social,
economic, technological and
political/policy factors) on the success (or the failure) of IS/IT
enabled innovation.
8 | MNG03218 Managing Information Systems (Session 3,
2019)
· Suggest recommendations and guidelines for helping
organizations succeed in their
efforts to embark on using IS/IT for innovation with good
explanation and discussion.
You should apply relevant knowledge discussed in your unit.
You should prepare for this
assignment by reviewing the literature (i.e. by using ProQuest
5000 and Science Direct
databases at http://www.scu.edu.au/library/index.php/) and
searching the World Wide Web
(i.e. via Google). You should show evidence that you have read
at least 10 references, which
must be published after January 2013, in the literature
(including references from academic
and professional publications) to prepare this assignment. A
variety of references are expected
including books, refereed journals, case studies, newspapers,
13. magazines and electronic
references.
Format for Assignment 1
You will be marked on communication as well as content. This
is done to emphasise the
importance of aiming for effective communication as well as
good content – not only here in a
university assignment, but also in your day-to-day work. After
all, if you do not communicate
and present your ideas well, it is much harder to have your ideas
accepted by busy colleagues
or executives.
Your assignment should contain:
· Title page
· Table of contents
· Introduction
· Main body of report with suitable headings and subheadings
· Conclusions
· Reference list
· Appendices (if relevant).
References: Harvard Referencing Style is required in this
subject. Please visit SCU Library
website for information (URL:
http://www.scu.edu.au/library/finding_info/citing_info.html).
You can also contact SCU librarians for assistance.
14. Marking criteria for Assignment 1
The following specific marking criteria will be used for marking
Assignment 1:
Category Specific criteria
Maximum
marks
MC 1: Content – clear
understanding of issues (20 Marks)
Critically discuss at least 4 examples of organisational
attempts at achieving IS/IT enabled innovation.
5
Critically discuss the success factors and lessons learned 5
Critically discuss the impacts of internal and external
factors on the success (or the failure) of IS/IT enabled
innovation
5
Assessment | 9
http://www.scu.edu.au/library/index.php/
http://www.scu.edu.au/library/finding_info/citing_info.html
Category Specific criteria
Maximum
15. marks
Suggest recommendations and guidelines for helping
organizations succeed in their efforts to embark on using
IS/IT for innovation with good explanation and
discussion
5
MC 3: Use of multiple sources of
information and Referencing (3
Marks)
Good research effort evidenced by at least 10 references
from a variety of sources; Good integration of references
into your discussion; Proper practice of in-text citation
and provision of all the cited references in the reference
list via applying Harvard Referencing Style
3
MC 4: Communication and
Presentation (2 Marks)
Use of study materials; Use of proper terminology; Good
structure of the report; Professionally formatted and
presented; Being able to clearly express ideas; Clarity of
communication with good flow, reasoning and argument;
Concise but not over simplifying; Spelling and grammar
(use of spell-Checker!)
2
Total marks 25
Assessment 2: Research Proposal
16. This assessment is for these students only: Gold Coast;
Melbourne - Hotel School; Online;
SCU Melbourne; SCU Perth; SCU Sydney; Sydney - Hotel
School.
Assessment
Group/
individual
Learning
outcomes
Grading
indicator
Min
Score Weight
Length/
duration Due
Professional
accreditation
Research
Proposal
Individual 1, 2, 4, 5 Graded N/A 35% - 23 Jan
2020
11:00 PM
NA
Assignment 2
Due: Thursday 23 January 2020
17. Length: 3,500 words
Weighting: 35%
Assignment topic
The purpose of this assignment is to evaluate your ability to
develop a comprehensive
implementation proposal for an information system that uses a
systems approach. The
proposal should be targeted at a potential ‘sponsor’ organisation
that will need to be convinced
of the appropriateness and effectiveness of the proposed new
system.
Choose an information system (e.g., ERP systems, CRM
systems, SCM Systems, Management
Information Systems, Decision Support Systems, Executive
Information Systems, Enterprise
Portals, Data Warehouse & Data Mining Applications,
Enterprise Collaboration Systems,
Knowledge Management Systems), and so on, that you have
studied in this unit. Alternatively,
10 | MNG03218 Managing Information Systems (Session 3,
2019)
you may wish to combine features of several systems. Please
note for the purpose of this
assignment, mobile apps or other e-business and digital
enterprise applications should not
be used as the chosen information system.
18. Your assignment should describe the steps of the Systems
Development Life Cycle (SDLC)
discussed in Topic 4 of the subject. The proposed system must
address an identifiable problem/
opportunity that exists in the sponsor organisation and relate to
particular aspects of the
organisation’s overall strategic directions. It is important that
you select the features of your
system carefully and justify your selection. Do not just use (be
critical of the use of ) the
standard features of a commercially available software package.
For the purposes of this
assignment, try to keep the system that you are proposing to a
manageable size.
Your proposed system could help the ‘sponsor’ by:
• improving an existing manual information system
• introducing a new information system
• creating a new business opportunity
• improving organisational productivity.
The sponsor could be:
• top management of your company
• an investor
• a financial institution which will lend you money
• a client who has engaged you as a consultant.
• But a sponsor is not the same as the financial sponsor.
Format for Assignment 2
The format of the formal assignment will be:
• Covering letter to sponsor
• Title page
19. • Table of contents
• Executive summary (1 page)
• Introduction
• Body of your assignment with suitable headings and
subheadings
• Conclusions
• Reference list (Harvard referencing style is required)
• Appendices (including a background of the organisation for
your unit assessor!).
References: Harvard Referencing Style is required in this
subject. Please visit SCU Library
website for information (URL:
http://www.scu.edu.au/library/finding_info/citing_info.html).
You can also contact SCU librarians for assistance.
Marking criteria for Assignment 2
Category Specific criteria
Maximum
marks
Description of organisational context (good brief description
of the chosen organisation (e.g., industry, visions, missions,
business processes))
2
Discussion of its internal and external operating environments 3
MC 1: Content – clear
understanding of issues
(30 Marks)
Clearly identify the problem/opportunity for IS/IT 2
20. Assessment | 11
http://www.scu.edu.au/library/finding_info/citing_info.html
Category Specific criteria
Maximum
marks
Clearly justify your choice of the proposed system (including
cost/benefit analysis plus at least one other feasibility studies);
Clearly explain how the information system that you are
proposing will support the strategic goals of the organisation
4
Present system analysis and system design for the intended
system (a managerial viewpoint is sufficient)
4
Explain how the system will be developed, tested and
implemented
6
Discuss post-implementation activities 3
Discuss project management, risk management and change
management associated with the implementation
6
MC 3: Use of multiple sources of
21. information and Referencing
(3 Marks)
Good research effort evidenced by using references from a
variety of sources; Good integration of references into your
discussion; Proper practice of in-text citation and provision of
all the cited references in the reference list via applying
Harvard Referencing Style
3
MC 4: Communication and
Presentation (2 Marks)
Use of study materials; Use of proper terminology; Good
structure of the report; Professionally formatted and presented;
Being able to clearly express ideas; Clarity of communication
with good flow, reasoning and argument; Concise but not over
simplifying; Spelling and grammar (use of spell-Checker!)
2
Total marks 35
Assessment 3: Exam: closed book
This assessment is for these students only: Gold Coast;
Melbourne - Hotel School; Online;
SCU Melbourne; SCU Perth; SCU Sydney; Sydney - Hotel
School.
Assessment
Group/
individual
Learning
outcomes
22. Grading
indicator
Min
Score Weight
Length/
duration Due
Professional
accreditation
Exam: closed
book
Individual 1, 2, 3, 4, 5 Graded N/A 40% - Exam
Period
NA
You will be advised of the exam date during the study period.
Refer to Examinations
(http://www.scu.edu.au/exams) for more information about
exams.
You are permitted to bring the following into the exam room:
foreign language translation
dictionary; 10 A4 sheets of double-sided notes, handwritten or
printed, to be handed in with
the exam paper.
Please Note: foreign language translation dictionaries must be
in book form and must be
unmarked with no highlighting and no added tabs.
12 | MNG03218 Managing Information Systems (Session 3,
23. 2019)
http://www.scu.edu.au/exams
http://www.scu.edu.au/exams
You are not permitted to bring the following into the exam
room: electronic devices such as
mobile phones, electronic dictionaries and computers.
Final examination
Exam period: 17–21 February 2020
Weighting: 40%
The final examination is scheduled for the end of the study
period. Students will be fully
advised during the study period as to when the exam will be
held and the format it will take.
The exam is not open book. Instead, students will be permitted
to take into the exam up to 10
A4 size pages of printed, photocopied and/or handwritten notes
front and back (double-
sided).
There may be limited choice within a number of short to
medium-length questions; and there
may be a small case with questions. The examination will cover
the entire content of this unit.
Note: Students are permitted to take a hard copy standard
English translation dictionary into
the examination. Electronic translation dictionaries are not
permitted.
24. Assessment | 13
Timetables
Suggested study timetable
Week/
commencing Topic Notes
1
04 Nov 2019
1 Overview & foundation
2
11 Nov 2019
2 Information systems for competitive advantages
3
18 Nov 2019
3 Information systems planning
4
25 Nov 2019
4 Developing and implementing information systems
5
02 Dec 2019
5 Information systems infrastructure management: Hardware,
software and networks
25. Assignment 1 due on
Thursday 5 December
2019
6
09 Dec 2019
6 Data resource management
7
16 Dec 2019
Study Week
8
06 Jan 2020
7 Information systems for business operations (Internal &
External Relations)-Part 1
9
13 Jan 2020
7 Information systems for business operations (Internal &
External Relations)-Part 2
10
20 Jan 2020
8 Information systems for decision support, collaboration and
knowledge management
Assignment 2 due on
Thursday 23 January 2020
26. 11
27 Jan 2020
9 Security, ethical and global implications of information
systems
12
03 Feb 2020
10 Challenges/issues, trends and future directions
13
10 Feb 2020
Revision and Consolidation
14 | MNG03218 Managing Information Systems (Session 3,
2019)
MNG03218Managing Information SystemsContentsAbout this
unitContentGraduate attributes and unit learning
outcomesLearning resourcesPrescribed texts and
materialsOptional texts and materialsOptional textsStudying
this unitTeaching and learning arrangementsEstimated
workloadGold CoastOnlineSCU SydneySCU MelbourneSCU
PerthSydney - Hotel SchoolMelbourne - Hotel
SchoolAssessmentAssessment overviewAssessment
detailsAssessment 1: ReportAssessment 2: Research
ProposalAssessment 3: Exam: closed bookTimetablesSuggested
study timetable
Deliverable 7 - Strategic Management PowerPoint
Competency
1. Examine the nature and functions of strategic management.
2. Apply strategic management processes to analyze and
improve organizational performance.
3. Formulate strategies based on an external and environmental
27. analysis.
4. Apply the principles of strategic planning to construct
strategic management plans for organizations.
5. Evaluate the integration of strategic management functions
used to achieve competitive advantage.
6. Examine internal effectiveness and resources, and how they
impact organizational strategies.
Instructions
As the Director of Operations, the CEO of your company has
tasked you with developing an onboarding toolkit about
strategic management that new leaders can use as a playbook.
The expectation is that you create a PowerPoint that contains
six specific strategic management slides, each containing notes
and discussion points, which answer the following:
· What is strategic management?
· How is strategic management developed to improve
organizational performance?
· How is strategic management executed?
· How is strategic management measured?
· How is strategic management integrated to achieve a
competitive advantage?
· How is strategic management controlled?
The following link is a great resource for creating PowerPoints:
PowerPoint Presentations
Finally, write a two-page paper that supports this presentation
that explains how strategic management has successfully
impacted other organizations. This paper should include three
references that contain real-world examples (using APA
citations where appropriate) that provide additional clarity and
insights into the benefits of using strategic management.