Marketing mix: promotion 
 To sell more products, a business has to change 
customers’ behaviour through information and 
persuasion. 
 Promotion: the methods used by a business to 
inform, persuade and remind customers about its 
products.
Elements of the promotional mix 
 The promotion mix is that part of the marketing mix that 
seeks to generate interest in and awareness of a particular 
product or brand. Various elements of the promotional mix 
include: 
- Personal selling 
- Sales promotion 
- Publicity 
- Advertising 
- Relationship marketing
Personal selling... 
 Personal selling: A sales assistant outlines the features of 
the good or service to the customer. 
ADVANTAGES DISADVANTAGES 
Develop a targeted message that is 
relevant to that particular client 
Time consuming 
Builds rapport between the 
potential client and the 
salesperson 
Can be expensive 
Allows salesperson to inform 
customer in detail 
Have to train sales staff. If staff are 
not effective they can have 
negative effect on sales.
Sales promotion... 
 Sales promotion: activities and materials are used to 
attract interest and encourage sales of product. 
Examples include: discounts, free samples, coupons with 
cash refunds, loyalty programs such as fly buys 
ADVANTAGES DISADVANTAGES 
Can encourage consumers to try a 
product 
Boost in sales may only last during 
promotion 
Can be effective at achieving a 
boost in sales 
Can negatively affect profit 
Can increase profit if successful Can damage brand image
Publicity... 
 Publicity: When information about a business is 
dispersed through the media. Publicity is not paid for by 
a business, unlike advertising. 
ADVANTAGES DISADVANTAGES 
It is free Can be negative 
Can increase knowledge of the 
business or product 
Not much control over it 
Credible- because the business 
didn’t pay for it consumers are 
more likely to believe its true. 
Many news stories only appear 
once
Advertising... 
 Advertising: the activity of attracting public attention 
to a business or product through paid 
announcements in print, broadcast or electronic form. 
ADVANTAGES DISADVANTAGES 
Can reach large amounts of 
people 
Mass produced- not a personal 
message 
Can increase sales and or profit Can be expensive 
No guarantee it will work
Advertising.... 
 Many marketers use the ADIA formula as a guide when trying 
to create successful advertisements: 
 A- Attention 
 D- Desire 
 I- Interest 
 A- Action 
 Where are advertisements commonly placed? 
 What do you need to consider when choosing where to place 
your advertisements?
Where would you place 
advertisements for these products... 
 Bunnings 
 Gym membership Makeup
Creative outdoor advertisements...
Creative outdoor advertisements...
Creative outdoor advertisements...
Creative outdoor advertisements...
Creative outdoor advertisements...

Mix promotion pp

  • 1.
    Marketing mix: promotion  To sell more products, a business has to change customers’ behaviour through information and persuasion.  Promotion: the methods used by a business to inform, persuade and remind customers about its products.
  • 2.
    Elements of thepromotional mix  The promotion mix is that part of the marketing mix that seeks to generate interest in and awareness of a particular product or brand. Various elements of the promotional mix include: - Personal selling - Sales promotion - Publicity - Advertising - Relationship marketing
  • 3.
    Personal selling... Personal selling: A sales assistant outlines the features of the good or service to the customer. ADVANTAGES DISADVANTAGES Develop a targeted message that is relevant to that particular client Time consuming Builds rapport between the potential client and the salesperson Can be expensive Allows salesperson to inform customer in detail Have to train sales staff. If staff are not effective they can have negative effect on sales.
  • 4.
    Sales promotion... Sales promotion: activities and materials are used to attract interest and encourage sales of product. Examples include: discounts, free samples, coupons with cash refunds, loyalty programs such as fly buys ADVANTAGES DISADVANTAGES Can encourage consumers to try a product Boost in sales may only last during promotion Can be effective at achieving a boost in sales Can negatively affect profit Can increase profit if successful Can damage brand image
  • 5.
    Publicity...  Publicity:When information about a business is dispersed through the media. Publicity is not paid for by a business, unlike advertising. ADVANTAGES DISADVANTAGES It is free Can be negative Can increase knowledge of the business or product Not much control over it Credible- because the business didn’t pay for it consumers are more likely to believe its true. Many news stories only appear once
  • 6.
    Advertising...  Advertising:the activity of attracting public attention to a business or product through paid announcements in print, broadcast or electronic form. ADVANTAGES DISADVANTAGES Can reach large amounts of people Mass produced- not a personal message Can increase sales and or profit Can be expensive No guarantee it will work
  • 7.
    Advertising....  Manymarketers use the ADIA formula as a guide when trying to create successful advertisements:  A- Attention  D- Desire  I- Interest  A- Action  Where are advertisements commonly placed?  What do you need to consider when choosing where to place your advertisements?
  • 8.
    Where would youplace advertisements for these products...  Bunnings  Gym membership Makeup
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