GROUP TWO PRESENTATION
•   EDWIN MENSAH DARTEY
•   MICHAEL ADJEI
•   CORNELIUS DELALI TOHORNU
•   CHRISTIAN ISAAC MENSAH
•   AMA MANSA BENTUM
•   FELIX BEN ARTHUR
•   SAMUEL ADJEI ESSUMAN
•   ERNEST ARKOH
•   LARRY AMOAKO-BOATENG
MARKETING COMMUNICATION
 Communication is about the sharing of
information
 Marketing Communication is about bringing to
the attention of target customers the availability
of products, benefits, uses, features, price etc.

Marketing Communication aims at influencing
the customer behaviour towards the marketer’s
offering
MARKETING COMMUNICATION
             CONT’D
The study of marketing communication is the
study of one element of the marketing mix-
promotion.

Communication should be geared towards the
right group of target customers

This is the right way to win the competition and
to avoid financial losses
HOW COMMUNICATION WORKS
How Communication work cont’d
Communication is not complete until the
receiver understands in the same sense the
sender wishes to communicate

The elements of the communication process
should be congruent

Incompatibility of the elements is a recipe for
communication disaster
How Communication works cont’d
The incongruent forces that affect
communication effectiveness is what we refer to
as NOISE
How Communication influence the
   role of promotion in marketing
• The adoption of the promoted products and
  effecting the desired change in the behaviour
  of consumers are at the heart of marketing
• Marketers must understand the purchase
  process before the product is designed
• The AIDA model and the hierarchy of effects
  models are used in understanding the process
THE PROMOTION MIX
•   The promotional elements are:
•   Advertising
•   Personal selling
•   Sales promotion
•   publicity
Promotional        Scope      Coat              Advantages
Components
Advertising        Mass       Relatively        Allows
                              inexpensive per   expressiveness and
                              contact           control over
                                                message
Personal selling   Personal   Expensive per     Flexibility
                              contact           immediate
                                                response
Sales promotion    Mass       Can be costly     Gains attention and
                                                has immediate
                                                effect
publicity          Mass       inexpensive       High degree of
                                                credibility
Determining the promotional mix
• The use of one or more methods for one
  product constitute the promotional mix for
  the product
The determinants of the mix include:
• Type of product
• Nature of market
• Stages of product in its life cycle
• Available budget and company policy
The Promotion Budget
The methods for determining the promotion
budget are as follows:
percentage of sale
fixed sum per unit
affordable funds
competitive parity
objective and task method
the practice
ADVERTISING AND PUBLICITY
• In modern times advertising prevails in all
  walks of human lives
• It has acquired the distinction of being the
  most visible and glamorous method of
  marketing communication
What is Advertising?
 its defined as any paid form of non personal
presentation and promotion of ideas, goods or
service, marketing and communication.
Functions performed by advertising
•   To Inform
•   To Entertain
•   To Persuade
•   To Influence
•   To Remind
•   To Reassure and
•   Add Value to the product or services
How advertising works
• It gets planned and brought into existence
• It is reproduced and delivered and exposed to
  people
• It is received and assimilated
• It affects ideas, intentions and attitudes
• It affects buying and buying process
• It responds to time
• It changes sales and profits
Types of Advertising
•   Industrial advertising
•   Consumer advertising
•   Institutional advertising
•   Product advertising
•   Primary demand creating advertising
•   Selective brand advertising
•   Direct advertising
•   Indirect advertising
Role of Advertising
• Advertising affects consumer preference
• Advertising affects consumer buying
  behaviour
• Advertising creates barriers to entry
• Creates industrial structure and market power
• Advertising affects market performance
• Advertising affects market conduct
Advertising Management
• The link of advertising with promotion and
  marketing objectives of the firm
• Production positioning objective, role of sales
  force, dealer support plan and buying habits
  of consumers
Setting Advertising objectives
•   Awareness
•   Comprehension
•   Conviction
•   Image
•   action
Measuring advertising effectiveness
• It can be measured both before and after its
  release
• By direct rating method
• Portfolio test method
• Laboratory test method
• Recognition test method
• Noted
• Recall test
PUBLICITY
• It is non personal stimulation of demand for a
  product, service or business unit by placing
  commercially significant news about it in the
  published medium or obtaining favourable
  presentation of its upon radio, television or
  stage that is not paid for by the sponsor.
Use of Publicity
• Disseminate information regarding new
  products
• Warranty terms
• Product replacement policies
• Customer service arrangements
• New R & D findings

Group two presentatio nxxxxxxxxxxx

  • 1.
    GROUP TWO PRESENTATION • EDWIN MENSAH DARTEY • MICHAEL ADJEI • CORNELIUS DELALI TOHORNU • CHRISTIAN ISAAC MENSAH • AMA MANSA BENTUM • FELIX BEN ARTHUR • SAMUEL ADJEI ESSUMAN • ERNEST ARKOH • LARRY AMOAKO-BOATENG
  • 2.
    MARKETING COMMUNICATION Communicationis about the sharing of information Marketing Communication is about bringing to the attention of target customers the availability of products, benefits, uses, features, price etc. Marketing Communication aims at influencing the customer behaviour towards the marketer’s offering
  • 3.
    MARKETING COMMUNICATION CONT’D The study of marketing communication is the study of one element of the marketing mix- promotion. Communication should be geared towards the right group of target customers This is the right way to win the competition and to avoid financial losses
  • 4.
  • 5.
    How Communication workcont’d Communication is not complete until the receiver understands in the same sense the sender wishes to communicate The elements of the communication process should be congruent Incompatibility of the elements is a recipe for communication disaster
  • 6.
    How Communication workscont’d The incongruent forces that affect communication effectiveness is what we refer to as NOISE
  • 7.
    How Communication influencethe role of promotion in marketing • The adoption of the promoted products and effecting the desired change in the behaviour of consumers are at the heart of marketing • Marketers must understand the purchase process before the product is designed • The AIDA model and the hierarchy of effects models are used in understanding the process
  • 8.
    THE PROMOTION MIX • The promotional elements are: • Advertising • Personal selling • Sales promotion • publicity
  • 9.
    Promotional Scope Coat Advantages Components Advertising Mass Relatively Allows inexpensive per expressiveness and contact control over message Personal selling Personal Expensive per Flexibility contact immediate response Sales promotion Mass Can be costly Gains attention and has immediate effect publicity Mass inexpensive High degree of credibility
  • 10.
    Determining the promotionalmix • The use of one or more methods for one product constitute the promotional mix for the product The determinants of the mix include: • Type of product • Nature of market • Stages of product in its life cycle • Available budget and company policy
  • 11.
    The Promotion Budget Themethods for determining the promotion budget are as follows: percentage of sale fixed sum per unit affordable funds competitive parity objective and task method the practice
  • 13.
    ADVERTISING AND PUBLICITY •In modern times advertising prevails in all walks of human lives • It has acquired the distinction of being the most visible and glamorous method of marketing communication
  • 14.
    What is Advertising? its defined as any paid form of non personal presentation and promotion of ideas, goods or service, marketing and communication.
  • 15.
    Functions performed byadvertising • To Inform • To Entertain • To Persuade • To Influence • To Remind • To Reassure and • Add Value to the product or services
  • 16.
    How advertising works •It gets planned and brought into existence • It is reproduced and delivered and exposed to people • It is received and assimilated • It affects ideas, intentions and attitudes • It affects buying and buying process • It responds to time • It changes sales and profits
  • 17.
    Types of Advertising • Industrial advertising • Consumer advertising • Institutional advertising • Product advertising • Primary demand creating advertising • Selective brand advertising • Direct advertising • Indirect advertising
  • 18.
    Role of Advertising •Advertising affects consumer preference • Advertising affects consumer buying behaviour • Advertising creates barriers to entry • Creates industrial structure and market power • Advertising affects market performance • Advertising affects market conduct
  • 19.
    Advertising Management • Thelink of advertising with promotion and marketing objectives of the firm • Production positioning objective, role of sales force, dealer support plan and buying habits of consumers
  • 20.
    Setting Advertising objectives • Awareness • Comprehension • Conviction • Image • action
  • 21.
    Measuring advertising effectiveness •It can be measured both before and after its release • By direct rating method • Portfolio test method • Laboratory test method • Recognition test method • Noted • Recall test
  • 22.
    PUBLICITY • It isnon personal stimulation of demand for a product, service or business unit by placing commercially significant news about it in the published medium or obtaining favourable presentation of its upon radio, television or stage that is not paid for by the sponsor.
  • 23.
    Use of Publicity •Disseminate information regarding new products • Warranty terms • Product replacement policies • Customer service arrangements • New R & D findings