This document discusses the retail industry, including its history and evolution. It provides statistics showing that retail is the world's largest private industry, accounting for around 10% of GDP in most countries. The top retail sales countries are listed, with the US at $4 trillion annually. Retail is divided into organized and traditional formats. Organized retail includes stores like supermarkets, hypermarkets, and department stores. Key global and Indian retail players are also outlined. The document concludes with typical areas managed by information systems in retail, such as supply chain, inventory, and customer management.

1. Management of Information Systems Industry - RetailGroup Members:Dinakar Bhatia – N 20Manish Kr Gupta – N 38Manish Singhal – N 39Pankaj Sharma – N 49Rajesh Kr Gupta – N 53RavindraMahansaria – N 56

2. EtymologyRetail comes from the French word retaillier which refers to "cutting off, clip and divide" in terms of tailoring (1365).It first was recorded as a noun with the meaning of a "sale in small quantities" in 1433 (French). Its literal meaning for retail was to "cut off, shred, paring". In both Dutch and German also refer to sale of small quantities or items.

3. Evolution of Retailing

4. Two Processes Involved In Retailing

5. Global Retailing FactsWorld’s largest private industryAbove US $ 12 trillion sales worldwide annuallyAccounts for almost 10% of GDP in most countries & Major employer in most economies16% in US15% in Brazil12% in Poland7% in ChinaGenerates competition which results in Reduction of pricesProduct and service innovationEnhanced customer experienceMajor driver for real estate and urban development

6. Biggest retail Sales countries of the worldU.S $ 4 tnE.U $ 2 tnJAPAN $ 1 tnCHINA $ 750 bnU.K $ 444 bnINDIA $ 350 bnRUSSIA $ 200 bnSource : The retailer, Ernst & Young, Jan 2009

7. Organized Retail

8. Market Overview

9. Classifying RetailModern Format retailers (Organized retailing)Supermarkets (Subhiksha)Hypermarkets (Big Bazaar)Departmental Stores (Shoppers Stop)Cash & carry (Metro)Company Owned Company Operated (Bata)Traditional Format Retailers (Unorganized Retailing)Traditional Mom and Pop Stores: (KIRANA)KiosksStreet MarketsExclusive /Multiple Brand Outlets

10. Key Players in World

11. Key Players in India

12. Key Players in India

13. Key Players in India

14. Key Players in India

15. Typical ParametersSupply Chain ManagementPoint of Sale ManagementInventory ManagementStore ManagementEmployee / HR ManagementMarketing ManagementFinance ManagementCustomer ManagementOffice/Store Automation

16. Best In Class

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