SlideShare a Scribd company logo
THE ROLE AND CONTRIBUTION OF COACHING STYLE
OF THE 21st CENTURY’ LEADER
Ph.D. Tatjana Mamula, assistant professor
M.Sc. Nikola Kužet
Belgrade, 20-22.10. 2015.
11/4/2015 1
11/4/2015 2
MARKETING 3.0
PRODUCTS CLIENTS BRANDS VALUES
MANAGEMENT
2000s - 2010
Philip Kotler, Hermawan Kartajaya, and Iwan Setiawan (2010) Marketing 3.0., John Wiley & Sons, Inc., Hoboken, New Jersey
Value matrix
MIND
SATISFACTION
PROFITABILITY
BE BETTER
HEART
ASPIRATION
RETURNABILITY
DIFFERENCIATE
SPIRIT
COMPASSION
SUSTAINABILITY
MAKE A
DIFFERENCE
MISSION
VISION
VALUES
CORPORATIVE
INDIVIDUAL a
Philip Kotler, Hermawan Kartajaya, and Iwan Setiawan (2010) Marketing 3.0., John Wiley & Sons, Inc., Hoboken, New Jersey
11/4/2015 5
christof niemann
The Next Learning Framework
10%
FORMAL
LEARNING
Physical Classroom
Virtual Classroom
& Webinars
Self Paced
Web Based Training
Social Networking & Micro-sharing & Interactive video
Expert directories TweetChats
Planned
Learning Spontaneous Learning On-The-Job
+
90%
INFORMAL LEARNING
Gaming & simulations Online communities
Online assessments
Social
Learning
On-Demand
Learning
Career
Learning
Learning apps Learning Videos e-courses &
recorded webinars
Career moves & assignments Special projects Feedback Coaching & mentoring
Publish and
feedback on blogs
Podcasts and
e-books
Job aids &
epss
Co-create
with Wiki’s
Innovation and
crowdsourcing
2011 Next Learning Unwrapped, Nick van Dam
Role of coaching in organizational learning
11/4/2015 7
Drawings by Gaša feachuring Pixpired http://pixpired.com/
11/4/2015 8
11/4/2015 9
GENERATIONS
11/4/2015 10
MILLENNIALS
Four Highlights
• “I want it fast and I want it now”
• Premium on speed, ease, efficiency and convenience in all transactions.
• “I trust my friends more than „corporate mouthpieces”
• Definition of an expert has shifted from someone with professional or academic
credentials to potentially anyone with firsthand experience, ideally a peer or
close friend.
• “I‟m a social creature both online and offline”
• “I can make the world a better place”
• A generation taught to recycle in kindergarten wants to be good to the planet
and believes that collective action can make a difference.
Source: Christine Barton, Jeff Fromm, Chris Egan (2012), “The Millennial Consumer: Debunking Stereotypes”, Boston Consulting Group:
https://www.bcgperspectives.com/content/articles/consumer_insight_marketing_millennial_consumer/
MILLENNIALS IN THE DIGITEL ERA
Millennials
 Collaborative learning.
 Sharing stories with their peers.
 Multitasking.
 “do it by themselves” & “comfort
zone”.
 Relevant
 Interactivity.
 Engagement.
 CREATIVITY.
 INNOVATION.
Challenge.
11/4/2015 12
Educators
 MLearning.
 Gamification.
 Video as a learning medium.
 Nano-learning vs. Mini E-
Learning.
 Storytelling.
 Coaching.
 Measurable.
 HUMOR.
 FEEDBACK.
 PERSONAL LEARNING.
Design thinking.
11/4/2015 13
HBR ARTICLE Jeanne C. Meister, Karie Willyerd
11/4/2015 14
“Coaching is partnership with a client in the
contemplative-provoking and creative process which
inspires them to maximally develop their personal and
professional potentials.”
International Coach Federation, SAD
11/4/2015 15
→The role of the coach is not to teach, train, mediate, or be a mentor.
→The main “weapon” in the coaching arsenal is a “well-asked question”, not
offering solutions.
→Transformation of the manner of thinking is not simple, as it is not easy to
change deep-rooted opinions, beliefs, and perceptions of people. By asking
carefully tailored questions, the coach provokes thinking and reflection of
experiences, thus developing potential and creativity.
→The leader who encourages employees to adopt coaching style has in his
hands a powerful weapon which initiates and supports engagement at work.
The coach /mentor ladder
11/4/2015 16
Drawings by Gaša feachuring Pixpired http://pixpired.com/
→Coaching is the most efficient form of
work which enables use of the method of
learning through experience.
→ Such form of work implies responsibility
of the very person who is being
developed, and his or her active
participation in empowerment of their
capacities and skills.
→ Using different methods of work,
employees not only promote themselves,
but also apply the developed skills, thus
contributing to development of the
organization.
→ The only knowledge the coach needs to
have in order to support and assist others
in their development and change, is the
knowledge on the coaching processes, as
well as the skills, tools, and techniques
complementing this process.
Coaching style of the 21st century leader
11/4/2015 17
Drawings by Gaša feachuring Pixpired http://pixpired.com/
→ Leadership is a necessary factor
in the strategic organizational
change aimed at increasing
creation of new and useful
ideas by employees, as well as
their implementation within
the company.
→ Using influence, relationships,
and strategic behavior, leaders
may inspire, support,
streamline, and evaluate
creativity of their employees,
which results in
competitiveness of the
organization in contemporary
business environment.
Contribution of coaching style of the leader
11/4/2015 18
Drawings by Gaša feachuring Pixpired http://pixpired.com/
THE ROLE AND CONTRIBUTION OF COACHING STYLE
OF THE 21st CENTURY’ LEADER
Ph.D. Tatjana Mamula, assistant professor
M.Sc. Nikola Kužet
Belgrade, 20-22.10. 2015.
11/4/2015 19

More Related Content

What's hot

Hundred Percenters
Hundred PercentersHundred Percenters
Hundred Percenters
Business Book Summaries
 
Celebrating Ambiguity
Celebrating AmbiguityCelebrating Ambiguity
Celebrating Ambiguity
Carlton Associates Inc
 
Senior Executive Team Conversation Starters
Senior Executive Team Conversation StartersSenior Executive Team Conversation Starters
Senior Executive Team Conversation Starters
Harrison Assessments North America
 
COREQUESTIONSintroEng
COREQUESTIONSintroEngCOREQUESTIONSintroEng
COREQUESTIONSintroEng
Radka
 
E bites newsletter | Issue8 | 1Q 2013
E bites newsletter | Issue8 | 1Q 2013E bites newsletter | Issue8 | 1Q 2013
E bites newsletter | Issue8 | 1Q 2013
Elaine Cercado
 
IPEX - `The Secrets of Success`
IPEX - `The Secrets of Success`IPEX - `The Secrets of Success`
IPEX - `The Secrets of Success`
Cavendish
 
Leadership Coaching Intercultural Coaching - Monika Chutnik in ETTA business ...
Leadership Coaching Intercultural Coaching - Monika Chutnik in ETTA business ...Leadership Coaching Intercultural Coaching - Monika Chutnik in ETTA business ...
Leadership Coaching Intercultural Coaching - Monika Chutnik in ETTA business ...
Monika CHUTNIK
 
choice_V14N3_issue feature Coaching Millenials Susanne Mueller
choice_V14N3_issue feature Coaching Millenials Susanne Muellerchoice_V14N3_issue feature Coaching Millenials Susanne Mueller
choice_V14N3_issue feature Coaching Millenials Susanne Mueller
Susanne Mueller, MA (she/her)
 
Mentoring and Young Leadership Development
Mentoring and Young Leadership DevelopmentMentoring and Young Leadership Development
Mentoring and Young Leadership Development
NHRD Pune Chapter
 
Study: Enhancing creativity in the workplace
Study: Enhancing creativity in the workplaceStudy: Enhancing creativity in the workplace
Study: Enhancing creativity in the workplace
Jack Morton Worldwide
 
21st century management concept part 1
21st century management concept part 121st century management concept part 1
21st century management concept part 1
Business and Consultant Tourism
 
What iscoactivecoaching d_preuss_a4
What iscoactivecoaching d_preuss_a4What iscoactivecoaching d_preuss_a4
What iscoactivecoaching d_preuss_a4
coachingclublibrary
 
Interview with Juan Humberto Young
Interview with Juan Humberto Young  Interview with Juan Humberto Young
Interview with Juan Humberto Young
juanhumberto
 
Whitepaper Why Co-Active Coaching
Whitepaper Why Co-Active CoachingWhitepaper Why Co-Active Coaching
Whitepaper Why Co-Active Coaching
Siegrun Maeyaert
 
Enterprise - a mind of its own : Article in Sampada - July edition
Enterprise - a mind of its own : Article in Sampada - July editionEnterprise - a mind of its own : Article in Sampada - July edition
Enterprise - a mind of its own : Article in Sampada - July edition
MCCIA Pune
 
Hrnv may-2015
Hrnv may-2015Hrnv may-2015
Hrnv may-2015
seemasolunke
 
6 Event Trends You Can't Ignore
6 Event Trends You Can't Ignore6 Event Trends You Can't Ignore
6 Event Trends You Can't Ignore
ITA Group
 
Reflective Essay on New Perspectives on Leadership
Reflective Essay on New Perspectives on LeadershipReflective Essay on New Perspectives on Leadership
Reflective Essay on New Perspectives on Leadership
Nicole
 
Middle Leaders Hui Workshop, May 2010
Middle Leaders Hui Workshop, May 2010Middle Leaders Hui Workshop, May 2010
Middle Leaders Hui Workshop, May 2010
Jeanette Murphy
 
Teamwork
TeamworkTeamwork
Teamwork
Aanya Kumar
 

What's hot (20)

Hundred Percenters
Hundred PercentersHundred Percenters
Hundred Percenters
 
Celebrating Ambiguity
Celebrating AmbiguityCelebrating Ambiguity
Celebrating Ambiguity
 
Senior Executive Team Conversation Starters
Senior Executive Team Conversation StartersSenior Executive Team Conversation Starters
Senior Executive Team Conversation Starters
 
COREQUESTIONSintroEng
COREQUESTIONSintroEngCOREQUESTIONSintroEng
COREQUESTIONSintroEng
 
E bites newsletter | Issue8 | 1Q 2013
E bites newsletter | Issue8 | 1Q 2013E bites newsletter | Issue8 | 1Q 2013
E bites newsletter | Issue8 | 1Q 2013
 
IPEX - `The Secrets of Success`
IPEX - `The Secrets of Success`IPEX - `The Secrets of Success`
IPEX - `The Secrets of Success`
 
Leadership Coaching Intercultural Coaching - Monika Chutnik in ETTA business ...
Leadership Coaching Intercultural Coaching - Monika Chutnik in ETTA business ...Leadership Coaching Intercultural Coaching - Monika Chutnik in ETTA business ...
Leadership Coaching Intercultural Coaching - Monika Chutnik in ETTA business ...
 
choice_V14N3_issue feature Coaching Millenials Susanne Mueller
choice_V14N3_issue feature Coaching Millenials Susanne Muellerchoice_V14N3_issue feature Coaching Millenials Susanne Mueller
choice_V14N3_issue feature Coaching Millenials Susanne Mueller
 
Mentoring and Young Leadership Development
Mentoring and Young Leadership DevelopmentMentoring and Young Leadership Development
Mentoring and Young Leadership Development
 
Study: Enhancing creativity in the workplace
Study: Enhancing creativity in the workplaceStudy: Enhancing creativity in the workplace
Study: Enhancing creativity in the workplace
 
21st century management concept part 1
21st century management concept part 121st century management concept part 1
21st century management concept part 1
 
What iscoactivecoaching d_preuss_a4
What iscoactivecoaching d_preuss_a4What iscoactivecoaching d_preuss_a4
What iscoactivecoaching d_preuss_a4
 
Interview with Juan Humberto Young
Interview with Juan Humberto Young  Interview with Juan Humberto Young
Interview with Juan Humberto Young
 
Whitepaper Why Co-Active Coaching
Whitepaper Why Co-Active CoachingWhitepaper Why Co-Active Coaching
Whitepaper Why Co-Active Coaching
 
Enterprise - a mind of its own : Article in Sampada - July edition
Enterprise - a mind of its own : Article in Sampada - July editionEnterprise - a mind of its own : Article in Sampada - July edition
Enterprise - a mind of its own : Article in Sampada - July edition
 
Hrnv may-2015
Hrnv may-2015Hrnv may-2015
Hrnv may-2015
 
6 Event Trends You Can't Ignore
6 Event Trends You Can't Ignore6 Event Trends You Can't Ignore
6 Event Trends You Can't Ignore
 
Reflective Essay on New Perspectives on Leadership
Reflective Essay on New Perspectives on LeadershipReflective Essay on New Perspectives on Leadership
Reflective Essay on New Perspectives on Leadership
 
Middle Leaders Hui Workshop, May 2010
Middle Leaders Hui Workshop, May 2010Middle Leaders Hui Workshop, May 2010
Middle Leaders Hui Workshop, May 2010
 
Teamwork
TeamworkTeamwork
Teamwork
 

Similar to MILLENNIALS’ WAY OF E-LEARNING AND COMMUNICATION IN THE DIGITAL ERA

Coaching tatjana mamula 2015
Coaching  tatjana mamula 2015Coaching  tatjana mamula 2015
Coaching tatjana mamula 2015
Dejan Jeremic
 
Lrn annual report2016_final
Lrn annual report2016_finalLrn annual report2016_final
Lrn annual report2016_final
Sunil Joshi
 
Passion Leadership
Passion LeadershipPassion Leadership
Passion Leadership
Sheryl Nussbaum-Beach
 
The Inspiring Education Document By Dr. Richard Moniuszko
The Inspiring Education Document By Dr. Richard MoniuszkoThe Inspiring Education Document By Dr. Richard Moniuszko
The Inspiring Education Document By Dr. Richard Moniuszko
Alison Reed
 
Catch the fire_final
Catch the fire_finalCatch the fire_final
Catch the fire_final
Silvia Webster
 
Nai-Talim: Connecting Knowledge to life Outside the School
Nai-Talim: Connecting Knowledge to life Outside the SchoolNai-Talim: Connecting Knowledge to life Outside the School
Nai-Talim: Connecting Knowledge to life Outside the School
SonaliChannawar3
 
Interns Will Build Good Network
Interns Will Build Good NetworkInterns Will Build Good Network
Interns Will Build Good Network
Brenda Higgins
 
Innovation Leadership in Education Tacloban 11-13Mar2016
Innovation Leadership in Education Tacloban 11-13Mar2016Innovation Leadership in Education Tacloban 11-13Mar2016
Innovation Leadership in Education Tacloban 11-13Mar2016
Timothy Wooi
 
Sbm itb jakarta brochure 2017
Sbm itb jakarta brochure 2017Sbm itb jakarta brochure 2017
Sbm itb jakarta brochure 2017
SBM ITB Jakarta Campus
 
Leadership in the Disruption Era
Leadership in the Disruption EraLeadership in the Disruption Era
Leadership in the Disruption Era
Charles Cotter, PhD
 
Great place to study 2018
Great place to study 2018Great place to study 2018
Great place to study 2018
Dr. Rana Singh
 
BLC0317A
BLC0317ABLC0317A
Mtc global -brief presentation
Mtc global -brief presentationMtc global -brief presentation
Mtc global -brief presentation
Prof. Bholanath Dutta
 
management of change and development
management of change and developmentmanagement of change and development
management of change and development
chumantrakali
 
Lloyd Gutteridge BIO information for Creativity Symposium
Lloyd Gutteridge BIO information for Creativity SymposiumLloyd Gutteridge BIO information for Creativity Symposium
Lloyd Gutteridge BIO information for Creativity Symposium
Lloyd Gutteridge
 
Research in action #1
Research in action #1Research in action #1
Research in action #1
Mentor Michigan
 
FEI 2015 presentation
FEI 2015 presentationFEI 2015 presentation
FEI 2015 presentation
shanika74
 
[PYoung] ORGANIZATION INTRODUCTION
[PYoung] ORGANIZATION INTRODUCTION[PYoung] ORGANIZATION INTRODUCTION
[PYoung] ORGANIZATION INTRODUCTION
TU NHI CHAU
 
SkillsCamp Sales Deck - April 2017
SkillsCamp Sales Deck - April 2017SkillsCamp Sales Deck - April 2017
SkillsCamp Sales Deck - April 2017
SkillsCamp
 
Pay it Forward: Mentoring Our Future Leaders
Pay it Forward: Mentoring Our Future LeadersPay it Forward: Mentoring Our Future Leaders
Pay it Forward: Mentoring Our Future Leaders
TL Hill
 

Similar to MILLENNIALS’ WAY OF E-LEARNING AND COMMUNICATION IN THE DIGITAL ERA (20)

Coaching tatjana mamula 2015
Coaching  tatjana mamula 2015Coaching  tatjana mamula 2015
Coaching tatjana mamula 2015
 
Lrn annual report2016_final
Lrn annual report2016_finalLrn annual report2016_final
Lrn annual report2016_final
 
Passion Leadership
Passion LeadershipPassion Leadership
Passion Leadership
 
The Inspiring Education Document By Dr. Richard Moniuszko
The Inspiring Education Document By Dr. Richard MoniuszkoThe Inspiring Education Document By Dr. Richard Moniuszko
The Inspiring Education Document By Dr. Richard Moniuszko
 
Catch the fire_final
Catch the fire_finalCatch the fire_final
Catch the fire_final
 
Nai-Talim: Connecting Knowledge to life Outside the School
Nai-Talim: Connecting Knowledge to life Outside the SchoolNai-Talim: Connecting Knowledge to life Outside the School
Nai-Talim: Connecting Knowledge to life Outside the School
 
Interns Will Build Good Network
Interns Will Build Good NetworkInterns Will Build Good Network
Interns Will Build Good Network
 
Innovation Leadership in Education Tacloban 11-13Mar2016
Innovation Leadership in Education Tacloban 11-13Mar2016Innovation Leadership in Education Tacloban 11-13Mar2016
Innovation Leadership in Education Tacloban 11-13Mar2016
 
Sbm itb jakarta brochure 2017
Sbm itb jakarta brochure 2017Sbm itb jakarta brochure 2017
Sbm itb jakarta brochure 2017
 
Leadership in the Disruption Era
Leadership in the Disruption EraLeadership in the Disruption Era
Leadership in the Disruption Era
 
Great place to study 2018
Great place to study 2018Great place to study 2018
Great place to study 2018
 
BLC0317A
BLC0317ABLC0317A
BLC0317A
 
Mtc global -brief presentation
Mtc global -brief presentationMtc global -brief presentation
Mtc global -brief presentation
 
management of change and development
management of change and developmentmanagement of change and development
management of change and development
 
Lloyd Gutteridge BIO information for Creativity Symposium
Lloyd Gutteridge BIO information for Creativity SymposiumLloyd Gutteridge BIO information for Creativity Symposium
Lloyd Gutteridge BIO information for Creativity Symposium
 
Research in action #1
Research in action #1Research in action #1
Research in action #1
 
FEI 2015 presentation
FEI 2015 presentationFEI 2015 presentation
FEI 2015 presentation
 
[PYoung] ORGANIZATION INTRODUCTION
[PYoung] ORGANIZATION INTRODUCTION[PYoung] ORGANIZATION INTRODUCTION
[PYoung] ORGANIZATION INTRODUCTION
 
SkillsCamp Sales Deck - April 2017
SkillsCamp Sales Deck - April 2017SkillsCamp Sales Deck - April 2017
SkillsCamp Sales Deck - April 2017
 
Pay it Forward: Mentoring Our Future Leaders
Pay it Forward: Mentoring Our Future LeadersPay it Forward: Mentoring Our Future Leaders
Pay it Forward: Mentoring Our Future Leaders
 

Recently uploaded

Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
CIOWomenMagazine
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Stone Art Hub
 
Lukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptxLukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptx
pavelborek
 
Efficient PHP Development Solutions for Dynamic Web Applications
Efficient PHP Development Solutions for Dynamic Web ApplicationsEfficient PHP Development Solutions for Dynamic Web Applications
Efficient PHP Development Solutions for Dynamic Web Applications
Harwinder Singh
 
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
taqyea
 
Pro Tips for Effortless Contract Management
Pro Tips for Effortless Contract ManagementPro Tips for Effortless Contract Management
Pro Tips for Effortless Contract Management
Eternity Paralegal Services
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
Arijit Dutta
 
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
BBPMedia1
 
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
Ksquare Energy Pvt. Ltd.
 
Pitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deckPitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deck
HajeJanKamps
 
DearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUniDearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUni
katiejasper96
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
The Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac SignThe Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac Sign
my Pandit
 
Prescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPTPrescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPT
Freelance
 
IMG_20240615_091110.pdf dpboss guessing
IMG_20240615_091110.pdf dpboss  guessingIMG_20240615_091110.pdf dpboss  guessing
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdfThe Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
thesiliconleaders
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
ISONIKELtd
 
High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15
advik4387
 

Recently uploaded (20)

Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
 
Lukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptxLukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptx
 
Efficient PHP Development Solutions for Dynamic Web Applications
Efficient PHP Development Solutions for Dynamic Web ApplicationsEfficient PHP Development Solutions for Dynamic Web Applications
Efficient PHP Development Solutions for Dynamic Web Applications
 
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
 
Pro Tips for Effortless Contract Management
Pro Tips for Effortless Contract ManagementPro Tips for Effortless Contract Management
Pro Tips for Effortless Contract Management
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
 
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
 
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
 
Pitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deckPitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deck
 
DearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUniDearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUni
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
The Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac SignThe Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac Sign
 
Prescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPTPrescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPT
 
IMG_20240615_091110.pdf dpboss guessing
IMG_20240615_091110.pdf dpboss  guessingIMG_20240615_091110.pdf dpboss  guessing
IMG_20240615_091110.pdf dpboss guessing
 
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdfThe Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
 
High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15
 

MILLENNIALS’ WAY OF E-LEARNING AND COMMUNICATION IN THE DIGITAL ERA

  • 1. THE ROLE AND CONTRIBUTION OF COACHING STYLE OF THE 21st CENTURY’ LEADER Ph.D. Tatjana Mamula, assistant professor M.Sc. Nikola Kužet Belgrade, 20-22.10. 2015. 11/4/2015 1
  • 3. MARKETING 3.0 PRODUCTS CLIENTS BRANDS VALUES MANAGEMENT 2000s - 2010 Philip Kotler, Hermawan Kartajaya, and Iwan Setiawan (2010) Marketing 3.0., John Wiley & Sons, Inc., Hoboken, New Jersey
  • 4. Value matrix MIND SATISFACTION PROFITABILITY BE BETTER HEART ASPIRATION RETURNABILITY DIFFERENCIATE SPIRIT COMPASSION SUSTAINABILITY MAKE A DIFFERENCE MISSION VISION VALUES CORPORATIVE INDIVIDUAL a Philip Kotler, Hermawan Kartajaya, and Iwan Setiawan (2010) Marketing 3.0., John Wiley & Sons, Inc., Hoboken, New Jersey
  • 6. The Next Learning Framework 10% FORMAL LEARNING Physical Classroom Virtual Classroom & Webinars Self Paced Web Based Training Social Networking & Micro-sharing & Interactive video Expert directories TweetChats Planned Learning Spontaneous Learning On-The-Job + 90% INFORMAL LEARNING Gaming & simulations Online communities Online assessments Social Learning On-Demand Learning Career Learning Learning apps Learning Videos e-courses & recorded webinars Career moves & assignments Special projects Feedback Coaching & mentoring Publish and feedback on blogs Podcasts and e-books Job aids & epss Co-create with Wiki’s Innovation and crowdsourcing 2011 Next Learning Unwrapped, Nick van Dam
  • 7. Role of coaching in organizational learning 11/4/2015 7 Drawings by Gaša feachuring Pixpired http://pixpired.com/
  • 11. Four Highlights • “I want it fast and I want it now” • Premium on speed, ease, efficiency and convenience in all transactions. • “I trust my friends more than „corporate mouthpieces” • Definition of an expert has shifted from someone with professional or academic credentials to potentially anyone with firsthand experience, ideally a peer or close friend. • “I‟m a social creature both online and offline” • “I can make the world a better place” • A generation taught to recycle in kindergarten wants to be good to the planet and believes that collective action can make a difference. Source: Christine Barton, Jeff Fromm, Chris Egan (2012), “The Millennial Consumer: Debunking Stereotypes”, Boston Consulting Group: https://www.bcgperspectives.com/content/articles/consumer_insight_marketing_millennial_consumer/
  • 12. MILLENNIALS IN THE DIGITEL ERA Millennials  Collaborative learning.  Sharing stories with their peers.  Multitasking.  “do it by themselves” & “comfort zone”.  Relevant  Interactivity.  Engagement.  CREATIVITY.  INNOVATION. Challenge. 11/4/2015 12 Educators  MLearning.  Gamification.  Video as a learning medium.  Nano-learning vs. Mini E- Learning.  Storytelling.  Coaching.  Measurable.  HUMOR.  FEEDBACK.  PERSONAL LEARNING. Design thinking.
  • 13. 11/4/2015 13 HBR ARTICLE Jeanne C. Meister, Karie Willyerd
  • 14. 11/4/2015 14 “Coaching is partnership with a client in the contemplative-provoking and creative process which inspires them to maximally develop their personal and professional potentials.” International Coach Federation, SAD
  • 15. 11/4/2015 15 →The role of the coach is not to teach, train, mediate, or be a mentor. →The main “weapon” in the coaching arsenal is a “well-asked question”, not offering solutions. →Transformation of the manner of thinking is not simple, as it is not easy to change deep-rooted opinions, beliefs, and perceptions of people. By asking carefully tailored questions, the coach provokes thinking and reflection of experiences, thus developing potential and creativity. →The leader who encourages employees to adopt coaching style has in his hands a powerful weapon which initiates and supports engagement at work.
  • 16. The coach /mentor ladder 11/4/2015 16 Drawings by Gaša feachuring Pixpired http://pixpired.com/ →Coaching is the most efficient form of work which enables use of the method of learning through experience. → Such form of work implies responsibility of the very person who is being developed, and his or her active participation in empowerment of their capacities and skills. → Using different methods of work, employees not only promote themselves, but also apply the developed skills, thus contributing to development of the organization. → The only knowledge the coach needs to have in order to support and assist others in their development and change, is the knowledge on the coaching processes, as well as the skills, tools, and techniques complementing this process.
  • 17. Coaching style of the 21st century leader 11/4/2015 17 Drawings by Gaša feachuring Pixpired http://pixpired.com/ → Leadership is a necessary factor in the strategic organizational change aimed at increasing creation of new and useful ideas by employees, as well as their implementation within the company. → Using influence, relationships, and strategic behavior, leaders may inspire, support, streamline, and evaluate creativity of their employees, which results in competitiveness of the organization in contemporary business environment.
  • 18. Contribution of coaching style of the leader 11/4/2015 18 Drawings by Gaša feachuring Pixpired http://pixpired.com/
  • 19. THE ROLE AND CONTRIBUTION OF COACHING STYLE OF THE 21st CENTURY’ LEADER Ph.D. Tatjana Mamula, assistant professor M.Sc. Nikola Kužet Belgrade, 20-22.10. 2015. 11/4/2015 19