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Cross-format, cross-silo:
Lightweight DITA for intelligent content
Who am I?
 OASIS Distinguished Contributor
 IBM Senior Technical Staff Member
 Architect of DITA 1.0, Editor of OASIS
DITA Specifications 1.0 and 1.1
 Co-chair of LWDITA subcommittee,
with Carlos Evia
 Career progression:
• Technical writer
• Information architect
• Tools/standards guy
• Enterprise content tech strategy
• Website product owner
• Marketing taxonomy lead
2
Who are you?
 Do you DITA?
• Don’t even know what it is
• Know it, don’t want it
• Considering it
• Using it
 Is your content intelligent?
• Don’t know what that means
• Not by any definition
• Yes it is!
• People are intelligent not content. This
question is dumb.
 Are you cross-silo?
• Marketing
• Training
• Tech comm
• Dev/Engineering
• Support
 What are your formats?
• DITA
• Other XML
• Word
• Markdown
• HTML
3
What is intelligent content?
4
Structure
and
semantics
Separation of
structure
from format
•Discoverable
•Reusable
•Reconfigurable
•Adaptable
What did the intelligent content silo say to the other intelligent content silo?
5
?
How does DITA change things?
6
Structure
and
semantics
Separation of
structure
from format
•Discoverable
•Reusable
•Reconfigurable
•Adaptable
Separation
of content
from
context
It’s a
standard
Portable
Scalable
• Too many tags
• Too hard to customize
• Steep learning curve
Perceived complexity
• Software developers mostly used XML for data
• So when they switched to JSON, they decided XML was dead
• Bias against XML in favor of Markdown, HTML, or custom formats
It’s XML
Why isn’t DITA everywhere?
Simplify the
model
No longer
reliant on XML
semantics
Cross-format
content
standard
If we simplify, we can grow beyond XML
DITA
How does LWDITA change things?
9
Word XML LWDITA
+Many types +Many formats
+Many outputs +Many collections
your project
your company
your content
ecosystem
Does cross-format matter to your team?
Define “team”
Developers Writing specs In Markdown
Published to
website,
product spec
sheet
Marketers Writing
overviews
In a web
CMS/HTML5
Published to
website,
product
brochure
Technical
writers
Writing
procedures
In an XML
editor
Published to
website,
product docs
Let’s say this is your team
Do your own
thing
Each group has its own
authoring tools and
website
Share content by copy
and paste
Let google pick the
winner!
Do somebody
else’s thing
Pick a winner yourself –
one authoring tool, one
website
Drink the salty tears of
the authors in the other
two groups
Or we could
work together
Authors have their choice
of tool and format
Delivery channels are
coordinated and
differentiated
Everyone’s a winner!
What are our options?
Integration across silos to
support collaboration
across teams
Integration of end-to-end
processes to enable
continuous delivery
Programmer
docs
User
docs
Marketing
content
Software
architect
Design
content
strategist
Content
marketing
strategist
Software
developer
Content
developer
Marketing
author
Deliver and
maintain
Plan and
design
Author and
reuse
Collaboration
Continuousdelivery
Integration and
Optimization
Day Year in the life of
a client
Discover
Learn
Try
Buy
Adopt
Advocate
14
“What should
our strategy
be?”
“Is this an
industry trend?”
“How do IBM
products
support our
strategy?”
“Can I make this
work?”
“Has it worked
for others?”
“What deal makes
sense for our
requirements?”
“I need to get up
and running”
“I need to
update my
skills”
“How can I do
my job?”
“Help I’m stuck!”
“This is
awesome!”
“What’s next?”
Exec
Dev
Business
user
I need to improve
business performance
I need to
make
something that
will work for
my users
I need to
get results
Systems
Services
blogs
reports
events
samples
products
training
case
studies
support
webinar
related
register
chatpurchase
present
renew
chat
open
ticket
DITA 1.3 (all inclusive) LWDITA
26 document types 2 document types (topic, map)
• But more possible through specialization
621 element types 40 element types
• 33 from DITA 1.3
• 7 specialized for multimedia support (expected to
be in DITA 1.3 addendum)
• Again, more possible through specialization
1 format (XML) 3 formats (XML, HTML5, Markdown)
• We want to add more over time (JSON, Word...)
15
Frog
By Diliff, CC BY 2.5,
https://commons.wikimedia.org/w/index.php?curid=823649
By Brian Gratwicke, CC BY 2.0,
https://commons.wikimedia.org/w/index.php?curid=10697899
Which is right for you?
16
Full DITA
• Advanced
features
• More flexibility
• Mature tooling
Lightweight DITA
• Start simple
• Eventually more
tooling options
• Don’t need XML
Both
• Collaboration
across enterprise
• Common tooling
components
• Cross-format
standard
Where are we today?
Tools
 Authoring
• Oxygen XML Editor, XML Author,
XML Web Author
• SimplyXML Content Mapper
• DITA-FMx plugin for FrameMaker
• Adobe AEM Web editor
 Publishing
• DITA-OT
• XML Mind DITA Converter
• Adobe AEM publishing
 https://wiki.oasis-
open.org/dita/LightweightDITASubcommittee/lwditatools
Guidance
 LWDITA Committee Note
http://docs.oasis-
open.org/dita/LwDITA/v1.0/LwDITA-v1.0.html
 Creating Intelligent Content with
Lightweight DITA by Carlos Evia
https://www.routledge.com/Creating-Intelligent-
Content-with-Lightweight-
DTA/Evia/p/book/9780815393825
17
Think ahead
18
Single
sourcing
Modular reuse
Cognitive
Chatbots
Voice
Omnichannel
Future
friendly
How can you help?
 Reach beyond your silo
• Talk to marketing, engineering, training, support, sales...
 Represent your requirements
• Talk to your vendors about cross-silo requirements and standards
• Talk to your IT department about sharing tools/processes
 Review your options
• https://wiki.oasis-open.org/dita/LightweightDITASubcommittee/lwditatools
 Track our status
• https://www.oasis-open.org/committees/tc_home.php?wg_abbrev=dita-lightweight-dita
• https://www.linkedin.com/groups/4943862
19
Got questions?
20
Backup
21
Learning plan
Training
Product docs
Marketing
Sales
Course
Tutorial
Feature
overview
Steps
Tutorial
RFP
Feature
Benefits
Case study
Feature
overview
Business
benefits
Knowledge center product collection
Tutorial Feature Steps
Feature
Steps
Benefits
XDITA
• Based on a generic DITA XML
topic type (LwDITA 1.0)
• Limited constraints, but also
limited choices
• Allows single-sourcing, reuse,
and all that good stuff.
23
XDITA example
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD LIGHTWEIGHT DITA Topic//EN" "lw-
topic.dtd">
<topic id="install-and-setup">
<title>Installing and Setting up Remote Lighting</title>
<shortdesc>Installation of your lighting kit includes installing the
light bulbs into light fixtures</shortdesc>
<body>
<p>The following video demonstrates a recommended installation:</p>
<video><media-controls /><video-poster value="remote-poster.jpg" />
<media-source value="remote.mp4" /></video>
</body>
</topic>
24
25
HDITA
• Based on HTML5
• Can be used for format and
presentation
• Allows single-sourcing, reuse,
and all that good stuff (using
HTML5 custom data attributes).
HDITA example
<!DOCTYPE html>
<title>Low-Power Networking</title>
<article id="low-power-networking">
<h1>Low-Power Networking</h1>
<p>Network lighting operates at a low level of networking power
but can successfully connect at long distances because they can
send information from light bulb to light bulb.</p>
<p data-conref="disclaimers.dita#osha-disclaim/electrical"></p>
</article>
26
MDITA
• Based on Github-Flavored
Markdown
• Does not need tags (core profile)
• Uses HDITA snippets for advanced
reuse features (extended profile).
27
MDITA example
# Remote Control Components
The remote control has components that allow you to program and
operate the light bulbs on your lighting network.
## Disclaimer
<p data-conref="disclaimers.dita#osha-disclaim/electrical"></p>
28

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Michael Priestley - Cross-format, cross-silo: Lightweight DITA for Intelligent Content

  • 2. Who am I?  OASIS Distinguished Contributor  IBM Senior Technical Staff Member  Architect of DITA 1.0, Editor of OASIS DITA Specifications 1.0 and 1.1  Co-chair of LWDITA subcommittee, with Carlos Evia  Career progression: • Technical writer • Information architect • Tools/standards guy • Enterprise content tech strategy • Website product owner • Marketing taxonomy lead 2
  • 3. Who are you?  Do you DITA? • Don’t even know what it is • Know it, don’t want it • Considering it • Using it  Is your content intelligent? • Don’t know what that means • Not by any definition • Yes it is! • People are intelligent not content. This question is dumb.  Are you cross-silo? • Marketing • Training • Tech comm • Dev/Engineering • Support  What are your formats? • DITA • Other XML • Word • Markdown • HTML 3
  • 4. What is intelligent content? 4 Structure and semantics Separation of structure from format •Discoverable •Reusable •Reconfigurable •Adaptable
  • 5. What did the intelligent content silo say to the other intelligent content silo? 5 ?
  • 6. How does DITA change things? 6 Structure and semantics Separation of structure from format •Discoverable •Reusable •Reconfigurable •Adaptable Separation of content from context It’s a standard Portable Scalable
  • 7. • Too many tags • Too hard to customize • Steep learning curve Perceived complexity • Software developers mostly used XML for data • So when they switched to JSON, they decided XML was dead • Bias against XML in favor of Markdown, HTML, or custom formats It’s XML Why isn’t DITA everywhere?
  • 8. Simplify the model No longer reliant on XML semantics Cross-format content standard If we simplify, we can grow beyond XML
  • 9. DITA How does LWDITA change things? 9 Word XML LWDITA +Many types +Many formats +Many outputs +Many collections
  • 10. your project your company your content ecosystem Does cross-format matter to your team? Define “team”
  • 11. Developers Writing specs In Markdown Published to website, product spec sheet Marketers Writing overviews In a web CMS/HTML5 Published to website, product brochure Technical writers Writing procedures In an XML editor Published to website, product docs Let’s say this is your team
  • 12. Do your own thing Each group has its own authoring tools and website Share content by copy and paste Let google pick the winner! Do somebody else’s thing Pick a winner yourself – one authoring tool, one website Drink the salty tears of the authors in the other two groups Or we could work together Authors have their choice of tool and format Delivery channels are coordinated and differentiated Everyone’s a winner! What are our options?
  • 13. Integration across silos to support collaboration across teams Integration of end-to-end processes to enable continuous delivery Programmer docs User docs Marketing content Software architect Design content strategist Content marketing strategist Software developer Content developer Marketing author Deliver and maintain Plan and design Author and reuse Collaboration Continuousdelivery Integration and Optimization
  • 14. Day Year in the life of a client Discover Learn Try Buy Adopt Advocate 14 “What should our strategy be?” “Is this an industry trend?” “How do IBM products support our strategy?” “Can I make this work?” “Has it worked for others?” “What deal makes sense for our requirements?” “I need to get up and running” “I need to update my skills” “How can I do my job?” “Help I’m stuck!” “This is awesome!” “What’s next?” Exec Dev Business user I need to improve business performance I need to make something that will work for my users I need to get results Systems Services blogs reports events samples products training case studies support webinar related register chatpurchase present renew chat open ticket
  • 15. DITA 1.3 (all inclusive) LWDITA 26 document types 2 document types (topic, map) • But more possible through specialization 621 element types 40 element types • 33 from DITA 1.3 • 7 specialized for multimedia support (expected to be in DITA 1.3 addendum) • Again, more possible through specialization 1 format (XML) 3 formats (XML, HTML5, Markdown) • We want to add more over time (JSON, Word...) 15 Frog By Diliff, CC BY 2.5, https://commons.wikimedia.org/w/index.php?curid=823649 By Brian Gratwicke, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=10697899
  • 16. Which is right for you? 16 Full DITA • Advanced features • More flexibility • Mature tooling Lightweight DITA • Start simple • Eventually more tooling options • Don’t need XML Both • Collaboration across enterprise • Common tooling components • Cross-format standard
  • 17. Where are we today? Tools  Authoring • Oxygen XML Editor, XML Author, XML Web Author • SimplyXML Content Mapper • DITA-FMx plugin for FrameMaker • Adobe AEM Web editor  Publishing • DITA-OT • XML Mind DITA Converter • Adobe AEM publishing  https://wiki.oasis- open.org/dita/LightweightDITASubcommittee/lwditatools Guidance  LWDITA Committee Note http://docs.oasis- open.org/dita/LwDITA/v1.0/LwDITA-v1.0.html  Creating Intelligent Content with Lightweight DITA by Carlos Evia https://www.routledge.com/Creating-Intelligent- Content-with-Lightweight- DTA/Evia/p/book/9780815393825 17
  • 19. How can you help?  Reach beyond your silo • Talk to marketing, engineering, training, support, sales...  Represent your requirements • Talk to your vendors about cross-silo requirements and standards • Talk to your IT department about sharing tools/processes  Review your options • https://wiki.oasis-open.org/dita/LightweightDITASubcommittee/lwditatools  Track our status • https://www.oasis-open.org/committees/tc_home.php?wg_abbrev=dita-lightweight-dita • https://www.linkedin.com/groups/4943862 19
  • 22. Learning plan Training Product docs Marketing Sales Course Tutorial Feature overview Steps Tutorial RFP Feature Benefits Case study Feature overview Business benefits Knowledge center product collection Tutorial Feature Steps Feature Steps Benefits
  • 23. XDITA • Based on a generic DITA XML topic type (LwDITA 1.0) • Limited constraints, but also limited choices • Allows single-sourcing, reuse, and all that good stuff. 23
  • 24. XDITA example <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE topic PUBLIC "-//OASIS//DTD LIGHTWEIGHT DITA Topic//EN" "lw- topic.dtd"> <topic id="install-and-setup"> <title>Installing and Setting up Remote Lighting</title> <shortdesc>Installation of your lighting kit includes installing the light bulbs into light fixtures</shortdesc> <body> <p>The following video demonstrates a recommended installation:</p> <video><media-controls /><video-poster value="remote-poster.jpg" /> <media-source value="remote.mp4" /></video> </body> </topic> 24
  • 25. 25 HDITA • Based on HTML5 • Can be used for format and presentation • Allows single-sourcing, reuse, and all that good stuff (using HTML5 custom data attributes).
  • 26. HDITA example <!DOCTYPE html> <title>Low-Power Networking</title> <article id="low-power-networking"> <h1>Low-Power Networking</h1> <p>Network lighting operates at a low level of networking power but can successfully connect at long distances because they can send information from light bulb to light bulb.</p> <p data-conref="disclaimers.dita#osha-disclaim/electrical"></p> </article> 26
  • 27. MDITA • Based on Github-Flavored Markdown • Does not need tags (core profile) • Uses HDITA snippets for advanced reuse features (extended profile). 27
  • 28. MDITA example # Remote Control Components The remote control has components that allow you to program and operate the light bulbs on your lighting network. ## Disclaimer <p data-conref="disclaimers.dita#osha-disclaim/electrical"></p> 28