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Spca2014 marianne vanwanrooij collaboration_and_enterprise_content_management
This document discusses designing an information architecture for SharePoint Online. It begins with an introduction of the presenter and an overview of the agenda. The presenter then discusses what information architecture is, noting that it involves content, users, and context. The document provides tips on gathering information from users, tools to use in design, and considerations for planning implementation and ensuring user adoption. It emphasizes getting feedback from users throughout the process.
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Spca2014 marianne vanwanrooij collaboration_and_enterprise_content_management
- 2. Collaboration and EnterpriseContent Management SharePoint Online Marianne van Wanrooij @Mariannerd
- 3. About me Marianne van Wanrooij SharePoint Solution Architect at Connected Solutions Event organizer at Dutch Information Worker User Group (DIWUG) Editor of the DIWUG SharePoint Magazine Organizer SharePoint Saturday Holland SharePoint MVP (5 years) But also… Mom to Jitse (3) and Meghan (1) Current project ProRail: Migration SharePoint 2007 to SharePoint Online (via Motion10)
- 4. Agenda Youhave decided that SharePoint Online is the platform for your organisation to support Collaboration and Enterprise Content Management. What are the next steps? How do you successfully design a workplace for your users? In this session Marianne will share her experience implementing SharePoint Online at an enterprise organisation. She will take you through the process of designing, planning, facilitating the implementation stage and ensuring end-user adoption. Level 200
- 5. In short…. Howto create an Information architecture for SharePoint
- 6. What is Information Architecture? 1. Content
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- 9. … and grows… out of control
- 10. Why is it difficult? Boundaries? 500.000 SiteCollections 2.000 SubSites Storage: You can buy what you need…. https://support.office.com/en-us/article/SharePoint-Online-software- boundaries-and-limits-8f34ff47-b749-408b-abc0- b605e1f6d498
- 11. What is Information Architecture? 1. Content Volume, formats, metadata, structure, organization
- 12. What is Information Architecture? 1. Content 2. Users
- 13. Why is it difficult? Users
- 14. What is Information Architecture? 1. Content 2. Users Who are they, what are their information seeking behaviors and needs.
- 15. What is Information Architecture? 1. Content 2. Users 3. Context
- 16. Why is it difficult?
- 17. What is Information Architecture? 1. Content 2. Users 3. Context Business model, business value, politics, culture, resources and resource constraints
- 18. What is Information Architecture? Users Content IA Context
- 19. Tip tricks Pit fall Starting with a SharePoint demo What would you like SharePoint to do? Well, what can it do? Tons! Let me show you What do I need that for? Well, it depends… what do you want it for? Well, it LOOKS cool – sure: I want it.
- 20. Why is it difficult? Collaboration - Teamsites - Work Management - External Sharing Search Content Management - Content management - Records management - eDiscovery, ACM, Compliance Business Intelligence - Excel services - PowerPivot - PowerView Business Solutions - Access services - Visio Services - Form based application - Workflow - Business Connectivity Services Apps - App Catalog - Market place
- 21. Designing How doyou get your information
- 22. Get info from users… Analyzing current documents Surveys Workshops Card sorting
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- 24. Sorted! Gerbil Isit?????
- 25. Options… it’s notalways what you expect… Ford Gerbil
- 26. And now for something completely different Ford Gerbil
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- 28. just a few…. Document content management • Site Collections vs Sub sites • One list or multiple lists • Single library or multiple libraries • Require check out or don’t • Content types • Folders or meta data • Folders or document sets • Taxonomies • Sites vs Pages • Workflow • Rules and policies Drop Off Library
- 29. just a few…. Enterprise content management • Content Type Hub • Case Management - eDiscovery • Auditing Monitoring • Search • Archiving
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- 31. Visio • Designof Business Workflow
- 32. Visio • Metadata model
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- 34. Survey tools SharePoint ☺ Survey monkey
- 35. Planning implementation considerations Site Provisioning Migration Strategy Governance management
- 36. User adoption Training(videos) FAQ (Blog/Wiki) Support Ask
- 37. Ask for feedback Couldn’t Find What You Were Looking For? Let Us Know (On Search Pages) Intranet Design or Improvement Contests Do You Like The New Homepage Design? Click I Like It or Leave A Note! (Simple front end code/webparts means users don’t even have to go to the ribbon.) Provide Feedback Button Custom List Want More? Give Users a Bookmark Feature and Analyze User Bookmarks Blog New Features/Changes and Encourage Comments How about a site review process where you encourage feedback?
- 38. Questions? Contact @mariannerd marianne@diwug.nl
- 39. Resources Practicaltools and techniques for the SharePoint BA IA Richard Harbridge RuvenGotz Card sorting - Donna Spencer http://www.amazon.com/Card-Sorting-ebook/dp/B004VFUOL0
- 41. Governance and IA? Home Page Functional Areas Department Site – “Public” Department Team Site – “Private” Project/Initiative Team Sites Personal Sites–My Sites “PUBLIC” SITES: Open to all employees TEAM SITES: Generally open to team members Tightly controlled, formal governance Some control, some formal governance Looser control, less formal governance “PRIVATE” SITES: Open to business group members Animated Slide Provider: Susan Hanley