This document provides information for the MGT 312 Entire Course from www.mgt312study.com. It includes the course content for each week, which covers topics like organizational behavior, personality types, teams, power, socialization and mentoring. It also includes two final exams guides that provide sample questions and answers related to organizational behavior concepts.

1. MGT 312 Entire Course
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MGT 312 Week 1 Organizational Behavior in the Workplace
MGT 312 Week 2 Diversity and Personality at Work
MGT 312 Week 2 Big Five Personality Types
MGT 312 Week 3 Team Assignment Organizational Climate (Google)
MGT 312 Week 3 Using Strengths to Increase Motivation
MGT 312 Week 4 Team Assignment Five Bases of Power
MGT 312 Week 4 Individual Assignment Working in Groups and Teams
MGT 312 Week 5 CAREER CONNECTION Socialization and Mentoring
MGT 312 Week 5 Organizational Development and Human Resources
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MGT 312 Final Guide 1
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1
The interdisciplinary field dedicated to understanding and managing pe
ople at work is called:
Management dynamics

2. Management theory
Organizational dynamics
Organizational behavior
2
The distinction between flexible and fixed individual differences:
Is that managers have little or no impact on flexible differences
Is that managers should hire people based on their attitudes and emotio
ns
Is that managers have little or no impact on fixed differences
Has no practical value for managers
3
Regarding using personality testing as part of the hiring process, experts
have concluded that:
The typical personality test is not a valid predictor of job performance
Only the Big Five should be used as predictors of job performance
The effects of personality on job performance are so large it cannot be i
gnored by managers
There are many valid instruments available to managers to test for perso
nality types
4
In Ajzen’s theory of planned behavior, ___________ is (are) the key link
between _________.
Intentions; attidtudes and planned behavior
Norms; intentions and planned behavior
Intentions; norms and attitudes
Attitudes; intentions and planned behavior
5
According to the Ajzen model, the strongest predictor of an employee’s b
ehavior is (are):

3. The employee's intentions
The employee's attitudes
Social norms
The employee's values
6
The steps in the process of stereotype formation and maintenance in ord
er are:
Expectations, categorization, inferences, maintenance.
Categorization, inferences, expectations, maintenance.
Inferences, categorization, expectations, maintenance.
Categorization, expectations, inferences, maintenance.
7
Janelle, one of Abdul’s employees, has performed poorly on many aspec
ts of her job since she was hired four months ago. This is likely to be attr
ibuted to:
External causes
Fundamental bias
Internal causes
Self-serving bias
8
The potential to understand and regulate oneself is known as:
Naturalist intelligence
Intrapersonal intelligence
Kinesthetic intelligence
Interpersonal intelligence
9
Self-enhancement and self-transcendence are:
Personal attitudes
Endpoints of one of the dimensions of values

4. Workplace attitudes
Cognitions
10
Organizations with adhocracy cultures are described as:
Externally focused and valuing stability and control
Internally focused and valuing stability and control
Externally focused and valuing flexibility
Internally focused and valuing flexibility
11
Which of the following is the least fixed of a person’s individual differen
ces?
Cognitive abilities
Attitudes
Emotions
Intelligence
12
Camilla, a manager, notes that while Wilhelm’s written reports are very
thorough and accurate, his oral presentations are not effective. Camilla
is looking at:
Explicit factors
Implicit factors
Distinctiveness
Consistency
13
Stimulation is in the ____________ part of Schwartz’s model.
Conservation
Openness to change
Self-enhancement
Self-transcendence
14
The contingency approach suggests that:

5. A manager needs to learn a set of hard-and-fast rules.
There is one best way to manage.
OB theories apply to all situations.
The best answer depends on the situation.
15
Research shows that, in general:
Social capital increases group conflict.
Social capital decreases work group integration.
Social capital decreases organizational performance.
Social capital can improve operations.
16
The corporate staff in the accounting department at ABC Corporation w
ent on 12-
hour days during the holiday season, just like the regular retail employe
es do during that season. This is an example of a(n) _________ change.
Product
Radically innovative
Adaptive
Innovative
17
The extent to which an individual identifies with an organization and co
mmits to its goals is called:
Organizational satisfaction
Organizational commitment
Job involvement
Perceived organizational support
18
Joyce finds that the members of the project team to which she has been a
ssigned in her management class are all athletes on the college’s footbal

6. l and basketball teams. She immediately considers dropping the class be
cause she thinks her experience with that team will be negative. Joyce is
likely to be reacting to a:
Self-serving bias
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MGT 312 Final Guide 2
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1 in the ________ of group development, group members try to get to kn
ow each other and establish common understanding.
2
Organizational ________ is the study of the many factors that have an i
mpact on how people and groups act, think, feel, and respond to work an
d organizations, and how organizations respond to their environments.
3
The highest level a group can possibly perform at is known as ________
.
4
In ________, managers establish the rules and reporting relationships t
hat allow people to achieve organizational goals.

7. 5
When situational pressures are ________, personality is not a good pred
ictor of on-the-job performance.
6 A manager notices his task force's ideas are a little stale. He attributes
this to the fact that the group is homogeneous. He should ________.
7
The extent to which a leader actually does help a group or organization
to achieve its goals is best described as ________.
8
Which of the following statements best explains why work attitude has lit
tle relationship to job performance?
9
Transactional leaders motivate followers by ________.
10
The management of organizational politics most often falls to ________.
11
What statement best describes how situational factors may affect work m
ood?
12

8. The ________ of a worker's attitude reflects his thoughts about how to a
ct on the job.
13
A business owner accepts the importance of the ________ theory. Conse
quently he has structured his company to fit the factors that affect it the
most in an effort to eliminate as much uncertainty as possible.
14
Two managers have conflicting views of how to best handle a recent incr
ease in funds. They have many meetings and each manager must argue
his position. After several weeks, a decision is made that results in an ef
ficient and effective use of the new resources. This example best shows t
hat ________.
15
The ________ describes the different types of relationships that may dev
elop between a leader and a follower.
16
On her work team, Michelle develops detailed tasks lists and work flow c
harts to help her team members understand the steps involved in each pr
oject. She also maintains the project calendar and receives periodic upd
ates from each team member to ensure that projects are progressing on
schedule. Which role does Michelle most likely fill on her team?
17
Managers engage in ________ to increase their power and pursue goals
that favor their individual and group interests.
19

9. A wealthy heiress decides to take a job as a social worker. She is receivi
ng a lot of news coverage because of her decision, and while she doesn't
like the media attention, she is happy that the news reporters are seeing
her as the selfless person she wants to be. Her work behavior is best des
cribed as ________.
20
Organizational behavior is examined at three main levels: ________ .
21
A ________ is a systematic tendency to use, ignore, or interpret informa
tion about a target in a particular way that results in inaccurate percepti
ons.
22
When the business environment is ________, an organization is most lik
ely to decentralize authority and empower its employees to make operati
ng decisions.
23
Which element of work motivation answers the question "how hard does
a person work to perform a chosen behavior"?
24
The study of organizational behavior provides a set of ________ that ar
e useful for understanding the behavior that occurs within organizations
.
25
The ________ function of management allows managers to diagnose ho
w well they have performed.

10. 26
Employees who have intrinsic work values will be motivated by _______
_.
27
Teams differ from groups in that teams ________.
28
In assessing intentions, cooperativeness is the degree to which
29
In which work situation will personality most likely play a role in job per
formance?
30
________ is the pattern of relatively enduring ways that a person feels, t
hinks, and behaves.
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MGT 312 Week 1 Organizational Behavior in the Workplace
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11. Organizational Behavior in the Workplace
Complete the matrix below with 3 to 5 job skills found in the workplace t
hat could lead to improved job performance.
Write a 350- to 700-
word summary of what you have learned about Organizational Behavior
from your current readings. Include the following in your summary:
· Explain the connection between organizational behavior and your se
lected job skills from the matrix.
· Discuss how these job skills can lead to improved job performance.
· Explain how Organizational Behavior can aid you in decision-
making and problem-solving.
· Predict the consequences of unethical behavior in the workplace.
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MGT 312 Week 2 Big Five Personality Types
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Complete the “What Is My Big Five Personality Profile?” self-
assessment.
Write a 700- to 1,050-word paper in which you address the following:
· Do you agree with the results of your assessment?
· Based on the results of your assessment, what do you see as your stre
ngths and weaknesses?
· How might your personality type influence your job performance?

12. Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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MGT 312 Week 2 Diversity and Personality at Work
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You are assigned to work on a team in the workplace with a person who
has a different personality type than you. Connect with your team memb
ers who have a different personality than you.
Write a 350- to 700-word paper in which includes the following:
· A description of each team member’s personality type
· A description of the advantages of working with those with differing
personality types
· A discussion of the disadvantages of working with those with differin
g personality types
· Examples of ways organizations can manage a diverse group of empl
oyees.
Cite 1 to 3 business sources not including the text that support the team’
s ideas regarding personality.
Format the paper consistent with APA guidelines.
Click the Assignment Files tab to submit the assignment.
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13. MGT 312 Week 3 Team Assignment Organizational Climate
(Google)
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Locate a list of the 100 best companies to work for by using a search eng
ine.
Research companies from that list to ensure sufficient information is ava
ilable to review the Organizational Behavior environment of that compa
ny. Look for the following key words: amplifying effect, pro-
social behaviors, positive deviance, conscious capitalism.
Select one of the companies as a team.
Write a 350- to 700-
word analysis of the team’s chosen organization and its climate regardi
ng organizational behavior. Include the following in your review:
· Does this organization encourage positive Organizational Behavior?
· If yes, how do they demonstrate this?
· If not, what type of Organizational Behavior do they seem to encoura
ge?
Peer Review: The teams will share their findings with at least one other t
eam in class. The teams will critically analyze the review to see if the oth
er team provided adequate evidence to support their claims regarding th
e organizational climate of the chosen organization.
Incorporate the feedback from the peer review in the conclusion of the p
aper.
Format the paper consistent with APA guidelines.
Click the Assignment Files tab to submit the assignment.
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14. MGT 312 Week 3 Using Strengths to Increase Motivation
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Complete the “What is My Level of PsyCap” self-assessment.
Write a 1050- to 1400-word paper in which you include the following:
· Explain why you agree or disagree with your results.
· Develop strategies to advance your career using your strengths.
· How can you use goal-
setting to increase motivation and improve job performance?
· How might your engagement as an employee and job satisfaction infl
uence job performance?
· Discuss at least 5 of the following motivational theories and explain
how these can aid in job performance.
· Extrinsic motivation
· Intrinsic motivation
· McGregor’s Theory X and Theory Y
· Maslow’s Needs Hierarchy
· Acquired needs theory
· Self-determination theory
· Herzberg’s theory of motivation
· Equity theory
· Expectancy theory
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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15. MGT 312 Week 4 Individual Assignment Working in Groups
and Teams
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Complete the “Evaluate Team Member Effectiveness” self-assessment.
Write a 700- to 1,050-word paper in which you address the following:
· Do you agree with your results?
· Based on your self-
assessment, what do you see as your strengths and weaknesses regard
ing working on a team?
· Have you ever engaged in social loafing while on a team? Why or w
hy not?
· How does working effectively on a team give you an advantage in the
workplace?
· How do groups normally develop?
· How does the effectiveness of the team members influence the group’
s development process?
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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MGT 312 Week 4 Team Assignment Five Bases of Power
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16. Create a 5- to 8-
slide Microsoft® PowerPoint® presentation in which you examine the fi
ve bases of power. Include the following:
· A description of each
· An example of each as used in the workplace
· An evaluation of which are the most and least desirable
· Ways to increase positive power bases
Click the Assignment Files tab to submit the assignment.
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MGT 312 Week 5 CAREER CONNECTION Socialization and
Mentoring
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CAREER CONNECTION: This assignment builds socialization skills a
nd establishes the importance of mentoring to aid in career advancemen
t.
The team has been invited to present at a conference before top executiv
es of Fortune 500 companies. The topic the team is presenting on is “Ho
w Can Socialization and Mentoring Be Used For Career Advancement?
”
Create a 10- to 15-
slide Microsoft® PowerPoint® presentation in which you address the fo
llowing as they relate to the topic:
· How can socialization and mentoring be used to advance a career?
· How can socialization and mentoring help minimize resistance to ch
ange using the contingency approach?

17. · How can socialization and mentoring help people embrace these cha
nges as a part of career advancement?
· Include Feldman’s three-
phase model of socialization and the six socialization tactics as part of
the discussion.
Cite a minimum of 3 peer-reviewed sources other than your textbook.
Format the references according to APA guidelines and include as a ref
erence slide at the end of the presentation.
Click the Assignment Files tab to submit your assignment.
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MGT 312 Week 5 Organizational Development and Human
Resources
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Write a 175- to 350-
word short paper that explains how Human Resource functions relate to
organizational development.
Click the Assignment Files tab to submit the assignment.
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