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MANAGEMENT AND LEADERSHIP
Phase 3 I.P.
What is leadership?
 Leadership is defined as “a process of
influencing a group to achieve goals”
(Robbins & Coulter, 2009).
Leadership studies
 Traits theory
 Behavioral theory
 Contingency theories
Frederick Fiedler’s Model of
Leadership
 Effective leadership is dependent on style of
leadership and situational variables (Robbins &
Coulter, 2009)
 Leadership defined as “Task Oriented” or
“Relationship Oriented” (Robbins & Coulter,
2009)
 Research indicates that Task Oriented leaders
perform best in high and low favorable situations
(Robbins & Coulter, 2009)
 Relationship Oriented leaders perform best in
moderately favorable situations (Robbins &
Coulter, 2009)
Effectiveness of Fiedler’s Model of
Leadership
 Leadership style is assumed to be inflexible.
(Robbins & Coulter, 2009)
 “Least-Preferred Coworker” (LCP) questionnaire
designed to assess leadership style heavily
criticized
 “Situational factors difficult to assess” (Robbins
& Coulter, 2009)
 Research validates much of the model (Robbins &
Coulter, 2009)
 Model proves that effective leadership styles must
reflect situational factors Robbins & Coulter,
2009)
Hersey & Blanchard: Situational
Leadership
 Involves the relationship between task
orientation leadership, relationship orientation
leadership and the degree of maturity of the
followers (Vecchio, 1987)
 Follower maturity categorized as
“low”, “moderate” or “high” (Vecchio, 1987)
 Leadership styles summarized as
“telling”, “selling”, “participating” and
“delegating” (Vecchio, 1987)
Effectiveness of Situational Leadership
 Situational theory lacks empirical evidence
(Vecchio, 1987)
 Situational theory is difficult to test due to
differing degrees in the relational variables
(Vecchio, 1987)
 Situational theory lacks definition or clarity on
the subject of effectiveness beyond the terms
“appropriate” and “inappropriate” leadership
Robert House: Path-Goal Leadership
 Path-goal leadership derives from expectancy
theory of motivation (Robbins & Coulter,
2009)
 Path-goal leadership states the job of the
leader is to provide:
 Supportive direction to followers on
compatibility of personal and organizational
goals (Robbins & Coulter, 2009)
 Path free of obstacles to achievement of these
goals (Robbins & Coulter, 2009)
Effectiveness of Path-Goal Leadership
 Substantial research of path-goal leadership
has been conducted (Robbins & Coulter, 2009)
 Bulk of research sustains the logic of the path-
goal theory (Robbins & Coulter, 2009)
 By choosing a leadership style that makes up
for deficiencies in the work-place or the
limitations of followers a leader can encourage
feelings of job satisfaction and increase job
performance (Robbins & Coulter, 2009)
Which theory works best in today’s
working environment?
 The Path-Goal Leadership theory
 Reflects importance of both the leader and
followers to organizational goal achievements
(Robbins & Coulter, 2009)
 Reflects the need for adaptation and flexibility in
leadership style to fit variables in the work-place
and in unique qualities of followers with differing
degrees of skill and competencies (Robbins &
Coulter, 2009)
 Provides the best foundation for contemporary
leadership theories (House, 2008)
Leading a business team
 Be flexible in task and relationship orientation
 Evaluate the team members, the job and the
work environment
 Be flexible and adaptive about leadership
styles
 Be receptive to and supportive of the needs of
team members
 Be worthy of respect, confidence, and trust
References
 Fiedler, F. E. (n.d.). The contingency model: A theory of
leadership effectiveness. Retrieved January 26, 2011,
from ISU Peoria Cohort:
http://peoria.k12.il.us/msmith/isu_cohort/eaf583/e-
reserves.htm
 House, R. J. (2008). Path-goal theory of leadership: Lessons,
legacy and a reformulated theory. Retrieved January 24,
2011, from EBSCOhost:
http://home.ubalt.edu/tmitch/642/E%20articles/house%20199
6%20path%20goal%20reformulaton.htm
 Robbins, S. & Coulter M. (2009). Management. Upper Saddle
River: Pearson Prentice-Hall.
References
 Vecchio, R. P. (1987, January 12). Situational leadership theory:
An examination of a prescriptive theory. Journal of Applied
Psychology 1987 Vol. 72, No. 3 .
 Vroom, V. &. Jago, A. (2007, January). The role of the situation in
leadership. American Psychologist.

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Mgm260 p3ip management and leadership

  • 2. What is leadership?  Leadership is defined as “a process of influencing a group to achieve goals” (Robbins & Coulter, 2009).
  • 3. Leadership studies  Traits theory  Behavioral theory  Contingency theories
  • 4. Frederick Fiedler’s Model of Leadership  Effective leadership is dependent on style of leadership and situational variables (Robbins & Coulter, 2009)  Leadership defined as “Task Oriented” or “Relationship Oriented” (Robbins & Coulter, 2009)  Research indicates that Task Oriented leaders perform best in high and low favorable situations (Robbins & Coulter, 2009)  Relationship Oriented leaders perform best in moderately favorable situations (Robbins & Coulter, 2009)
  • 5. Effectiveness of Fiedler’s Model of Leadership  Leadership style is assumed to be inflexible. (Robbins & Coulter, 2009)  “Least-Preferred Coworker” (LCP) questionnaire designed to assess leadership style heavily criticized  “Situational factors difficult to assess” (Robbins & Coulter, 2009)  Research validates much of the model (Robbins & Coulter, 2009)  Model proves that effective leadership styles must reflect situational factors Robbins & Coulter, 2009)
  • 6. Hersey & Blanchard: Situational Leadership  Involves the relationship between task orientation leadership, relationship orientation leadership and the degree of maturity of the followers (Vecchio, 1987)  Follower maturity categorized as “low”, “moderate” or “high” (Vecchio, 1987)  Leadership styles summarized as “telling”, “selling”, “participating” and “delegating” (Vecchio, 1987)
  • 7. Effectiveness of Situational Leadership  Situational theory lacks empirical evidence (Vecchio, 1987)  Situational theory is difficult to test due to differing degrees in the relational variables (Vecchio, 1987)  Situational theory lacks definition or clarity on the subject of effectiveness beyond the terms “appropriate” and “inappropriate” leadership
  • 8. Robert House: Path-Goal Leadership  Path-goal leadership derives from expectancy theory of motivation (Robbins & Coulter, 2009)  Path-goal leadership states the job of the leader is to provide:  Supportive direction to followers on compatibility of personal and organizational goals (Robbins & Coulter, 2009)  Path free of obstacles to achievement of these goals (Robbins & Coulter, 2009)
  • 9. Effectiveness of Path-Goal Leadership  Substantial research of path-goal leadership has been conducted (Robbins & Coulter, 2009)  Bulk of research sustains the logic of the path- goal theory (Robbins & Coulter, 2009)  By choosing a leadership style that makes up for deficiencies in the work-place or the limitations of followers a leader can encourage feelings of job satisfaction and increase job performance (Robbins & Coulter, 2009)
  • 10. Which theory works best in today’s working environment?  The Path-Goal Leadership theory  Reflects importance of both the leader and followers to organizational goal achievements (Robbins & Coulter, 2009)  Reflects the need for adaptation and flexibility in leadership style to fit variables in the work-place and in unique qualities of followers with differing degrees of skill and competencies (Robbins & Coulter, 2009)  Provides the best foundation for contemporary leadership theories (House, 2008)
  • 11. Leading a business team  Be flexible in task and relationship orientation  Evaluate the team members, the job and the work environment  Be flexible and adaptive about leadership styles  Be receptive to and supportive of the needs of team members  Be worthy of respect, confidence, and trust
  • 12. References  Fiedler, F. E. (n.d.). The contingency model: A theory of leadership effectiveness. Retrieved January 26, 2011, from ISU Peoria Cohort: http://peoria.k12.il.us/msmith/isu_cohort/eaf583/e- reserves.htm  House, R. J. (2008). Path-goal theory of leadership: Lessons, legacy and a reformulated theory. Retrieved January 24, 2011, from EBSCOhost: http://home.ubalt.edu/tmitch/642/E%20articles/house%20199 6%20path%20goal%20reformulaton.htm  Robbins, S. & Coulter M. (2009). Management. Upper Saddle River: Pearson Prentice-Hall.
  • 13. References  Vecchio, R. P. (1987, January 12). Situational leadership theory: An examination of a prescriptive theory. Journal of Applied Psychology 1987 Vol. 72, No. 3 .  Vroom, V. &. Jago, A. (2007, January). The role of the situation in leadership. American Psychologist.

Editor's Notes

  1. Hello everyone. Welcome to the Phase 3 Individual Project presentation on Management and Leadership.
  2. Leadership is defined as “a process of influencing a group to achieve goals” (Robbins & Coulter, 2009). Research in the 1920s and 1930s concluded that leadership could not be adequately described based on the personality traits of an individual leader (Robbins & Coulter, 2009). According to Victor Vroom and Arthur Jago, leadership can best be described in five parts: “1. Leadership is a process, not a property of a person. 2. The process involves a particular form of influence called motivating. 3. The nature of the incentives, extrinsic or intrinsic, is not part of the definition. 4. The consequence of the influence is collaboration in pursuit of a common goal. 5. The ‘great things’ are in the minds of both the leader and followers and are not necessarily viewed as desirable by all other parties”. (Vroom & Jago, 2007).Wc=139
  3. Research in the 1920s and 1930s concluded that leadership could not be adequately described based on the personality traits of an individual leader (Robbins & Coulter, 2009). Subsequently researchers in the 1950s and 1960s attempted to study the behavior of leaders and came to the conclusion that leadership is a process that includes different behaviors (Robbins & Coulter, 2009). These behaviors serve to influence groups of people to achieving a desired goal or outcome (Robbins & Coulter, 2009). These early studies were known as Traits theories and Behavioral theories respectively (Robbins & Coulter, 2009). The results of the studies in behavioral theories were often mixed, for instance studies at the University of Iowa showed the Democratic style of leadership to be more effective than Autocratic and Laissez-Faire styles, but there were instances where Autocratic leadership was more effective (Robbins & Coulter, 2009).The University of Michigan was able to conclude that leaders who show a high concern for the welfare of their employees are “associated with high levels of employee job satisfaction and higher levels of group productivity” (Robbins & Coulter, 2009). Contingency theories are theories that attempt to match certain leadership styles to specific situations (Robbins & Coulter, 2009). These theories recognize that there is no one way to lead a group toward achieving its goal because every situation is different (Robbins & Coulter, 2009). When leaders fail to understand the situation or the context of a given problem they fail to effectively lead a group (Robbins & Coulter, 2009).Wc=224
  4. Fred Fiedler developed the first contingency theory model of Leadership when he proposed that effective leadership of groups could be determined by matching leadership styles to the right situations (Robbins & Coulter, 2009). This model is determined first on assessing a leader’s style of leadership and then assessing the variables of leadership situations (Robbins & Coulter, 2009). Fiedler set out to first define leadership styles and then determine the best situations for these leadership styles (Robbins & Coulter, 2009). First Fiedler developed a leadership style assessment questionnaire called “Least Preferred Coworker” or LCP (Robbins & Coulter, 2009). This questionnaire indicates if a leader is a “task oriented” leader or a “relationship oriented” leader based on the degree of positivity or negativity of answers relating to a leader’s perception of a “least preferred coworker” (Robbins & Coulter, 2009). Those who display a high level of positivity toward a “least preferred coworker” may be considered to be “high” on “relationship orientation” as a leadership style while those who display negativity in answers about a “least preferred coworker” are considered “low” or “Task oriented” leaders (Robbins & Coulter, 2009). Fiedler next developed the means with which to assess situation variables in a context that would indicate which leadership style would be best suited for each situation (Robbins & Coulter, 2009). Fiedler’s research discovered three dimensions that best described the most important situational factors in leadership effectiveness (Robbins & Coulter, 2009). These dimensions are; “leader-member relations”, “task structure” and position power”. Next Fiedler examined leadership situations that when related to the three dimension variables combined to create eight potential leadership situations (Robbins & Coulter, 2009). The situations were then evaluated on favorability to the leadership style (Robbins & Coulter, 2009). Fiedler’s Model of Leadership indicates that in situations that are highly favorable or highly unfavorable the most successful leadership style is the task oriented style (Robbins & Coulter, 2009). In situations that are moderately favorable the most successful leadership style is the relationship oriented style (Robbins & Coulter, 2009). Wc=335
  5. While there is a great deal of research that supports Fiedler’s Model of Leadership there are also significant flaws (Robbins & Coulter, 2009). The model assumes that leadership styles are “fixed” in that they are not changeable (Robbins & Coulter, 2009). Yet it is well known that leaders are capable and often do change their leadership styles (Robbins & Coulter, 2009). The next problem is that the LPC questionnaire is considered to be impractical by critics due to a lack of evaluation for leaders who have styles that are both task and relationship oriented (Robbins & Coulter, 2009). Lastly, because of the assumption that leadership styles could not be changed there are only two solutions put forth by the model for when the leadership style is non-effective in terms of the leadership situation (Robbins & Coulter, 2009). These solutions are to exchange a leader if their leadership style is incompatible to the situation with a leader whose style is compatible or to change the leadership situation to make it more compatible to the style of leadership of the existing leader (Robbins & Coulter, 2009). Despite the criticism however Fiedler’s Model of Leadership is considered to be quite effective (Robbins & Coulter, 2009). Much of the research conducted has been supportive of the model (Robbins & Coulter, 2009).. Though the LPC questionnaire has been called “impractical” and it has been acknowledged that the” assessment of situational variables” can be “difficult”, Fiedler’s Model of Leadership has been effective in proving that “leadership styles need to reflect situational factors” (Robbins & Coulter, 2009).Wc=260
  6. Situational Leadership theory developed originally from Reddin’s 3-Dimensional Management Style theory (Vecchio, 1987). Paul Hersey and Ken Blanchard originally named it the Life-Cycle theory and later it became known as the Situational Leadership theory (Vecchio, 1987). The situational leadership theory involves the relationship between task orientation, relationship orientation, and the degree of maturity of the followers and how they relate to effective group leadership (Vecchio, 1987). The basis of the theory is that as new employees enter the organizational environment they are at a low level of job maturity and thusly require more task orientation leadership and less relationship orientation leadership (Vecchio, 1987). As employees mature the need for task orientation wanes and more relationship orientation is needed by the group leader (Vecchio, 1987). At the highest levels of group maturity the group can perform without either task or relationship orientated leadership (Vecchio, 1987). Hersey and Blanchard categorized follower maturity into low, moderate and high maturity (Vecchio, 1987). By maturity it is meant the level of knowledge and experience the employee develops as they progress in tenure on the job (Vecchio, 1987). Hersey and Blanchard also summarized leadership styles into categories referred to as “telling”, “selling”, “participating” and “delegating” in relation to how they communicate with their followers (Vecchio, 1987). For instance if the leadership situation is high in task orientation and low on relationship orientation as it would be for a group of new hires, the leader would relate to the followers in a “telling” style (Vecchio, 1987). When the same group has been on the job a period of years and has reached the high maturity spectrum, the leader no longer needs to be high on task or relationship orientation therefore the leader relates with the group more through delegating (Vecchio,1987). Wc=293
  7. It is difficult to determine the validity of situational leadership for three reasons. The first is a lack of research being conducted on the theory (Vecchio, 1987). The second is the difficulty of conducting studies of the theory on account of the variable differentials such as the differences in follower maturity levels between the real and the perceived levels of maturity by leaders (Vecchio, 1987). There is a problem with the validation of leadership self evaluations in leader-follower relations (Vecchio, 1987). The third problem is in how to analyze and interpret the results of such a study were they to be conducted (Vecchio, 1987). It is difficult to determine the effectiveness of situational leadership because the theory does not include a conceptual determination of what effectiveness might look like (Vecchio, 1987). Hersey and Blanchard defined effectiveness to be the degree of “appropriateness” or “inappropriateness” of leader responses to the followers and situation (Vecchio, 1987). It is also difficult to determine if the response of a leader is either “appropriate” or “inappropriate” because the nature of determining effectiveness requires continuity of time and leadership action (Vecchio, 1987). Wc=186
  8. Path-goal leadership was developed by Robert House and is based on specific elements of the expectancy theory of motivation (Robbins & Coulter, 2009). Path-goal leadership stresses the relevance of the follower to leadership situations and places the leader in a supportive or facilitator role (Robbins & Coulter, 2009). In path-goal leadership the role of the leader is to help followers recognize compatibility between their own goals and the organizations goals (Robbins & Coulter, 2009). The leader is tasked with offering followers a road map to get from where they are to where they want to be with their organization’s goals (Robbins & Coulter, 2009). The leader offers “direction or support” to followers on this path (Robbins & Coulter, 2009). Lastly the leader serves to minimize or remove “road-blocks and pitfalls” that are in the way of a follower’s ability to achieve goals (Robbins & Coulter, 2009). Robert House identified and described four styles of leadership as directive, supportive, participative and achievement oriented (Robbins & Coulter, 2009). House expected leaders to be far more flexible and to be capable of demonstrating all four leadership styles in relation to a situation (House, 2008). According to House there were two contingency factors that could influence the behavior of a leader in relation to the desired outcome (Robbins & Coulter, 2009). The first are environmental factors outside the control of the follower and the second are the personal characteristics of the individual follower (Robbins & Coulter, 2009). Environmental factors may determine the best leadership approach for making the most of follower outcomes while the personal characteristics of the follower determines how the environment and the behavior of the leader is construed (Robbins & Coulter, 2009).
  9. Path-goal leadership has been studied more extensively than previous leadership theories (Robbins & Coulter, 2009). While not all of the research has been conclusive and some elements of the theory are difficult for researchers to test appropriately much of the research indicates that the logic behind the theory is sound (House, 2008). Of particular significance is the idea that a leader can influence the feelings of job satisfaction and increase performance of workers by choosing the correct leadership style (Robbins & Coulter, 2009). By taking into account the skill level and level of employee cooperation a leader can compensate by applying leadership skills (Robbins & Coulter, 2009). If the leader can lead with the most effective leadership style the leader can overcome limitations of the employee and deficiencies within the work environment (Robbins & Coulter, 2009). Wc=136
  10. The theory that works best in today’s work environment is the path-goal leadership theory. Unlike Fiedler’s model of leadership path-goal leadership assumes a leader can and will be flexible in terms of leadership style (Robbins & Coulter, 2009). Like situational leadership theory, path-goal theory recognizes the relevance of the follower in a leader-follower relationship (Robbins & Coulter, 2009). Like situational leadership path-goal theory recognizes the relevance of environmental conditions on the follower (Robbins & Coulter, 2009). Unlike situational leadership theory, there is substantive research to support the logic of different leadership approaches to increasing employee performance and job satisfaction (Robbins & Coulter, 2009). Path-goal leadership addresses specifics of leadership style approaches and specific composites of follower behavior that allows for a predictive quality in research and in application (Robbins & Coulter, 2009). Path-goal leadership is a dynamic theory that continues to generate new theories in managerial leadership. Transactional and transformational theories are obviously influenced by path-goal theory in that all three recognize the impact and ability a leader can have on affecting and changing followers. Charismatic leadership traces its origins to ideas generated by path-goal leadership theory and team leadership bears an uncanny resemblance to Robert House’s “1996 path-goal theory of work unit leadership” (House, 2008).Wc=206
  11. The first step in leading a business team is to understand the differences between task oriented and relationship oriented leadership styles. Cultivate leadership qualities inherent to both of these orientations. The next step is to get to know the team members. Evaluate the job tasks, evaluate levels of performance, evaluate the degrees of satisfaction or dissatisfaction they may have. Evaluate which leadership style would be most appropriate and where adaptation would be required to fit the individual needs of team members. Evaluate the team’s work environment to ensure the team has what it needs to adequately perform job tasks. The most important aspect to leading a team is to be flexible in dealing with individuals. The one constant in today’s work environment is change. As a leader one must understand that the first person a team is going to look to regardless of the situation is its leader. In order to be an effective leader one must be able to gain the trust, confidence and respect of one’s team and the best way to do this is to be worthy of the trust and the respect and instill confidence by being proficient in one’s own duties as a leader. Being a leader is about developing relationships with one’s team and inspiring them to perform the tasks asked of them to the best of their abilities. Being a leader is about recognizing individual potential and encouraging growth. It is about recognizing the needs of team members and responding appropriately. It is also learning to trust the perceptions, skills and instincts of one’s team. If one asks for team dialogue about a task or assignment be prepared to listen and incorporate sound ideas. Being a leader is to know how to communicate with team members in a way that facilitates understanding, respect, and motivation to get the job done. Wc=307