Daimler Trucks implemented Chronus mentor software to enhance its corporate mentoring program, addressing inefficiencies and fostering employee engagement. The solution introduced self-matching capabilities, streamlined administration, and executive involvement, leading to the establishment of multiple mentoring programs across North America. As a result, the initiative cultivated future leaders and improved overall workplace dynamics within the organization.

1. CHRONUS SOFTWARE: CASE STUDY PRESENTATION
DAIMLER TRUCKS REINVENTS CORPORATE
MENTORING PROGRAM

2. CHRONUS CUSTOMER SUCCESS STORY
• Daimler Trucks is headquartered in Portland, Oregon.
• Largest heavy-duty truck manufacturer in North America.
• Leading producer of medium-duty trucks and specialized commercial
vehicles.
• Commercial vehicle brands: Freightliner Trucks, Western Star Trucks,
and Thomas Built Buses.

3. THE BUSINESS CHALLENGE
• Using a corporate mentoring program for employee career development.
• Current corporate mentoring program not performing to expectations.
• Looked for a solution to improve employee engagement for productive outcomes.
• Original system required too much administrative effort, needed a more streamlined solution.
• Sought a mentoring solution that could scale across geographies and handle multiple
mentoring programs.

4. THE SOLUTION?
Software to
start, manage and measure
corporate mentoring
programs

5. SOLUTION DETAILS
• Implemented Chronus Mentor software to run multiple mentoring programs with measurable results.
• Simple usability reduced admin time and improved employee participation.
• Gained executive-level involvement and sponsorship in mentoring.
• Daimler’s favorite features: Self-matching capability, mentoring workflows, and program health
reports.
“What we like about Chronus
Mentor is that mentees can self-
match according to their field of
interest, which reduces our time.
We also appreciate the mentoring
program workflows and the
reporting metrics.”
- SUZ HAHN, Learning Architect

6. IMPLEMENTATION DETAILS
• Created a self-enrolling model of mentoring where employees can sign up, find their own
mentors, and start mentoring partnerships immediately.
• Implementation included:
• Customized branding
• Importing existing participants
from previous software program
• Single sign-on feature
• Email mapping
• Secure file transfer protocol (FTP) feed
“I really liked the Chronus
implementation team in the project.
Simple, straightforward, very responsive,
everything you’d want from a team who
is implementing a
high-profile project on your behalf.
- BRIAN STOWE, Manager of L&D

7. THE RESULT: AN ENGAGED WORKFORCE
• Offered to all 4,000 office-based
employees throughout U.S. and Mexico.
• Career development and self-development of mentors
and mentees.
• Cultivation of future leaders and talent within Daimler.
• Involvement of executive-level team members in the
mentoring program.
• Added two new programs — one for corporate
responsibility and new-hire onboarding.

8. WHAT THEY’RE SAYING
“With Chronus Mentor software, we’re
now able to scale this program across all
US locations. Today there is “mentoring
buzz” at all levels, and everyone realizes
this is key to the health of our
organization.”
- SUZ HAHN, Learning Architect, Daimler Trucks North America

9. GET THE DETAILS
OR LEARN ABOUT OUR SOFTWARE
Chronus Mentor
Read The Complete Daimler Case Study