Resume

1. 1120 Valour Rd.
Winnipeg, MB. R3E 2W5
204-619-1951
cindypetkau@gmail.com
CINDY PETKAU
PERSONAL
HIGHLIGHTS
 Principled,client-centered professional whoseintegrity, honesty and respect for
diversity fosters strongcollegial and clientrelations
 An entrepreneurial spiritcombined with strong drive,organizational skillsand hard
work deliver results,whileintuition and experience bringall themoving parts together
in a methodical and systematic way
 Empathy, patience and stronglisteningskillsmakepeople feel heard and valued,
nurture interpersonal connections
 Focused contributor with detail orientation and multitasking,a confidentand concise
communicator; delivers enthusiasticpresentations with clarity to diverseaudiences;
ability to spark interestand take initiative;enjoys learningnewskillsand quickly adapts
to organizational changes
DEMONSTRATED
SKILLS
ADMINISTRATIVE
 Appointed to track departmental troubleshootingissues for monthly vendor meetings
with WRHA Manager
 MS Word & MS Excel & MicrosoftOffice
EVENT PLANNING / ORGANIZATION
 Served as the administrativeassistantfor the Canadian co-chairto 3000+conference
attendees at 10-day World Gathering of Indigenous People in Rapid City, South Dakota.
Attended all preand post conference meetings and managed meeting minute process
for International,executive committee of 40 members; tasked with the housing
portfolio for the duration of the conference, and finalized arrangements for 800+
attendees.
 Organized a cultural awareness conferenceinvolvingrecognized Aboriginal academics
from across North America; acclimatized a cosmopolitan crowd to rural hospitality,and
helped transition participants to a new level of understandingof the diversity of
Aboriginal spirituality in a faith-based context.
CULTURAL COMPETENCY
 Demonstrated cultural competency and awareness regardingCanadian Indigenous
issues with global knowledge; lifelongloveof travel and cultural diversity provides
educational insights for personal and professional growth
ADDITIONAL
CREDENTIALS
 Emergency First Aid & CPR C/AED, St. John’s Ambulance
 First Responder for Logistic Services floor at WRHA
 Non-Violent Crisis Intervention Team for WRHA
 Designated Trainer for monthly WRHA Homecare nurses
 Member of Human Resource Management Association of Manitoba
 Member of Canadian Payroll Association-PCP certification

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WORK EXPERIENCE GROUP BENEFITS EXAMINER / GREAT – WEST LIFE / FEBRUARY 2016- PRESENT
 Adjudicateall newclaims.
 Assess the appropriatepolicy provisionsand reviewall information when received and
arriveata decision to either accept or deny the claim.
DEPUTY RETURNING OFFICER / ELECTIONS CANADA / OCTOBER 2015
 Set up the poll with the necessary supplies
 Ensured that the elector provided satisfactory proof of identity and address before
voting
 Handed ballotto the elector and indicated the instructions to follow
 Ensured that the poll clerk and candidates’representatives followed the rules and
procedures
 Managed the registration process when no registration officer was available
 Counted the ballots,completed all related forms and informed the local Elections
Canada officeof the results
 Returned the ballotbox and related materials to the returningofficer or central poll
supervisor
HUMAN RESOURCES INTERN / CANCERCARE MB/JULY 2015-AUGUST 2015
 prepared files for accreditation,general inquiries frominternal and
external applicants,updatingcompany job descriptionsand postings
CLERK II / WINNIPEG REGIONAL HEALTH AUTHORITY/2011 - 2014
 Deliveredexceptional customerservice,successful experience withcall-centres
and administrationindemandingworkenvironmentsrequiringhighlevelsof
precisionandtact
 MGEU Shop Steward for WRHA - Advocate for co-workers and liaised with
management through open communication and by optioningproactivesolutions;
excellent conflictresolution skills;analytical problemsolver
PART-TIME SALES / JUNE ‘11-JAN. ‘12 & AUG.’13-JUNE ‘14
ADDITION ELLE & THYME MATERNITY, WINNIPEG, MB
OWNER/TRAVEL COUNSELLOR/ 2010 - 2013
ALL NATIONS TRAVEL, PORTAGE LA PRAIRIE, MB.
 launched travel agency in small Manitoba community,set up home office, developed
advertisingstrategy includingnewspaper,and linked business to social media and
personal website

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VENUE MANAGER / AUGUST 2013 & AUGUST 2014
ABORIGINAL MUSIC WEEK, WINNIPEG, MB
CHASE CREW / SUNDANCE BALLOONS/ APRIL-OCTOBER 2011
 Greet and check-in passengers for their flight; adviseof what to
expect; Safe and proper set up and take down of balloon,basketand
other equipment. Manage paperwork for pilots;Followballoon;
careful to obey safedrivingpractices to aid in a safelanding
CLERK II – TERM, CENTRAL MANITOBA REGIONAL HEALTH AUTHORITY / JAN -APRIL 2009
 Responsiblefor all administrativeduties for the Coordinator and
AssistantCoordinator of the Aboriginal Health Program
RECEPTIONIST / DAKOTA OJIBWAY CHILD AND FAMILY SERVICES / NOV. 2006-JUNE 2008
 Greet all walk-insin a professional and courteous manner, manage
switchboard;record, draft& distributeminutes from staff meetings;
manage internal and external documents and organizefilingsystem,
coordinateand arrangeoffice activities and schedules through used
of memos and email
PROGRAM COORDINATOR / ASSABASKA OJIBWAY HERITAGE / MAY - SEPTEMBER 2001
 Plan,organizeand implement cultural programs on a daily basis for
the park visitors and seasonal campers
EDUCATION HUMAN RESOURCE DIPLOMA & MANAGEMENT CERTIFICATE
Uni versi ty of Wi nni peg PACE Program, Graduati on October 2015
TRAVEL COUNSELLOR DIPLOMA (HONOURS) / JANUARY 2010
Robertson Col l ege, Wi nni peg campus
OJIBWE LANGUAGE/NATIVE LINGUISTICS JULY-AUGUST 2000
Lakehead Uni versi ty
GRADE 12 DIPLOMA
Arthur Meighen High School - Portage la Prairie,MB.
VOLUNTEER
EXPERIENCE
 MTS Centre /CanadInns Stadium–Stand Leader - The Arthritis Society Volunteer Group
 North American Indigenous Games Volunteer- July-Aug. 2002
 Pan-Am Games Accredited Volunteer at Athlete's Village