Mehwish Jabeen is seeking a challenging position that offers career growth. She has over 7 years of experience as a class teacher and customer service representative. Her responsibilities included developing lesson plans, managing student behavior, answering customer questions, and resolving issues. She holds a Master's degree in Public Administration and Psychology. She was awarded for her teaching abilities including preparing engaging lessons and maintaining subject knowledge.

1. MEHWISH JABEEN
OBJECTIVE
Willing to work in a well reputed organization with challenging and competent work environment
offering professional growth, job stability and advancement opportunity to my career.
PROFESSIONAL EXPERIENCE
1. Duration: January 2012- current
Designation: Class teacher (playgroup, nursery, kindergarten)
Organization: The City School Kindergarten
Responsibilities include:
• Observe and evaluate student's performance and development
• Prepare required reports on students and activities
• Implements designated curriculum
• Perform certain pastoral duties including student support, counseling students with
academic problems and providing student encouragement
• Plan, prepare and deliver instructional activities that facilitate active learning experiences
• Develop schemes of work and lesson plans
• Maintains accurate, complete, and appropriate records and files reports promptly
PART TIME EXPERIENCE:
• Regular tution teacher of the students of “O” level and Matriculation of Foundation,
Delsol and The City School at home.
2. Duration: January 2007-April 2011
Designation: Customer Care Executive
Organization: Ufone Call Center
Responsibilities include:
• Attracts potential customers by answering product and service questions; suggesting
information about other products and services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint determining
the cause of the problem; selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure resolution.
• Answer phones and respond to customer requests.
• Provide customers with product and service information.
• Identify, research, and resolve customer issues using the computer system.
• Follow-up on customer inquires not immediately resolved.
• Other duties as assigned.

2. QUALIFICATION:
Masters in Public Administration ( currently in 3rd
semester)
Masters in Psychology 2004 – 2005
Honors in Psychology 2001 - 2003
Intermiate in Arts 1998- 2000
Delhi School 1998
MAJOR ACHIEVEMENTS
• Awarded for Best reparing and delivering lessons to a range of classes
• Awarded for best researching new topic areas, maintaining up-to-date subject knowledge,
and devising and writing new curriculum materials;
• Preparing pupils for qualifications and external examinations;
• Awarded for Best managing pupil behaviour in the classroom.
• Participating in and organising extracurricular activities, such as outings, social events
and sporting events.
• Participating in departmental meetings, and whole school training events.
• Participating in regular in-service training (INSET) as part of continuing professional
development (CPD).
PERSONAL INFORMATION:
Address: Flat no A-1/8 Zeenat Square Federal Capital Area.
Father’s Name: Muhmmad Jabeen
Phone: 03343757404
Email: mjmahwishjabeen@gmail.com
ACHIEVEMENTS
Certificate Holder for good interpersonal skills, City School.
Certificate Holder, best management skills, The City School.
COMPUTER SKILLS
Ms-Word
Ms-Excel
Ms-power point
KEY SKILLS
Good problem solving and analytical skills
Organizing And Prioritizing Work Load
Punctual, confidence
REFERENCES:
Will be furnished on request.