Jacobo Rivera Huezo is seeking a customer service position that allows professional development. He has experience as a sales associate at The Gap, where he exceeded goals for credit applications, assisted customers in multiple departments, and received an award for outstanding customer service. Previously, he worked as a fourth grade teacher, developing lesson plans, communicating with parents, and being commended for his work. He is pursuing a Bachelor's degree while fluently speaking English and Spanish.

1. Jacobo Rivera Huezo
2704 Sterling Drive Mobile: 404-548-4517
Lawrenceville, GA 30043 jacoborive@gmail.com
OBJECTIVE
Seeking a position which utilizes my customer service experience and offer opportunities to further enhance
my professional development.
WORK EXPERIENCE
The Gap Inc. (Mall of Georgia) 2013 – 2015
Sales Associate
 Greeted customers entering the store to ascertain and assist with each customer interest or
requirement.
 Excelled in exceeding daily credit card application goals and was utilized in all departments.
 Operated POS system and appropriately handle transactions quickly and efficiently.
 Answered customer questions regarding available stock at other stores, products, and care of
merchandise while maintaining knowledge of current sales and store promotions.
 Operated new Apple iOS device for portable POS online sales.
 Received Aspired of the Month Award for my outstanding customer service.
 Provided customer service in both English and Spanish.
Fourth Grade Homeroom Teacher 2011 – 2013
 Taught wide range of subjects to as many as 24+ students.
 Developed classroom environment that was stimulating, encouraging, and adaptive to student
needs.
 Created visual aids, flashcards, posters and bulletin boards, and all course materials for
embellishment of the school.
 Organized time, space, and resources to balance workload and meet deadlines.
 Ensured students met testing requirements and educational standards set by the school.
 Recognized potential in students and work closely with parents to improve student educational
development and assessed students to motivate students’ proficiencies.
 Volunteered to assist in other areas as needed such as coordinating Science Fairs and Office
Administration duties and aid other Teachers in school projects and programs.
 Personally commended by head of school for creating and implementing new homeroom designs.
 Formed great communication and rapport with staff and parents.
EDUCATION & CERTIFICATIONS
 High School Diploma, American School Honduras C.A. 2008 – 2011
 Primary Education Teacher Certificate 2011 – 2012
 Pursuing a Bachelor of Science, Georgia Gwinnett College 2013 – Present
 Fluently Read and Write in English and Spanish
References Furbish Upon Request