Wafaa Salah is seeking a position that utilizes her customer service, communication, and management skills. She has over 5 years of experience in roles such as teacher assistant, call center consultant, secretary, and data entry intern. Her experience demonstrates strong communication, customer service, administrative, and computer skills. She is currently seeking a bachelor's degree and has certifications in Microsoft Office applications.

1. Wafaa Salah
C/o Salah Sankar
Abu Dhabi, UAE
Mobile: (971)55 2727886
Wafoooy@hotmail.com
Objective: _________________________________________________________________
To obtain a key position whereby my Customer service, Communication and Management skills
can be utilized effectively and professionally.
I am seeking a challenging career by joining a progressive organization that will offer various
opportunities, where innovation, quality and hard work are appreciated.
Experience:______________________________________________________________________________
►Work in GEMS World Academy as teacher assistant fromFep 2011 – Jan 2012
 Provenabilitytocommunicate tostudentsandparentsinapositive manner.
 Computer:MS Word,Excel and PowerPoint.
 Maintaindisciplineof studentsinthe absence of the teacher.
 Administerstudents’arrival and departure time.
 Keptteacherinformedof particularrequirementsorproblemsof individual students.
 Copied,organized,andfiledmaterialsfordistributiontostudents.
 ►Gravity Real State as Call centerfrom Jan 2012– May 2013
 Consultant real state
 Experience of customer service.
 Telesales experience.
 Capable of managing a customer service team.
 Ability to handle stressful situations.

2. ►Twofour54 (Al Mohra Production) as Secretary from May 2013 _ Jun 2014
 Able to answer telephone calls and greet visitors efficiently.
 Maintain schedules and follow ups.
 Organize events both internally and externally.
►Orient Star Center as Secretary from Aug 2014_Dec 2014
 Responsible for providing administrative support to the administrative manager and
managing other tasks as assigned by the manager.
 Maintainfilingandinventoryprocedures .
 Directvisitorstothe office toappropriate staff members .
 Respondtopublicinquirie.
►Hope Gate Center for August from Jan 2015_ Aug 2015
 Worked secretarial.
 Schedulingappointments.
 Organize filesandsendemails.
 Coordinate plansforteachers.
 Answeringthe phone.
► Future for Advanced Researches & Studies from Aug 2015 _October 2015
 Data entry (Internship).
Education: _________________________________________________________________
 HighSchool (2012), Palestine HighSchool,AbuDhabi –U.A.E.
 Computercoursesincluding:(MSWord,MS Excel,MS PowerPoint,MSAccess,MS
Out Look) and Internet.
 Typing:Arabic& English
 Language Skills:Arabic&English(Written&Spoken)

3. Currently seeking suitable BachelorsDegree
Skills: _____________________________________________________________________
 Customer Service; Ability to break boundaries and provide substantial service
levels to customers
 Customer oriented; Ability to customer needs and exceed customer expectations
 Communication skills; Able to communicate with individuals of various cultures
and backgrounds
 Focused, Determined and Service oriented member of the team
 Fully committed to assigned responsibilities
 Respect Company directives and policy
 Strong character and interpersonal skills with customer-oriented mentality
 Data compilation and preparation of reports
 Knowledge of counseling methods and behavior management techniques
Personal Details: ____________________________________________________________
Name : Wafaasalahsankar
Date of birth : 11th Jan 1990
Place of birth : Abu Dhabi, UAE
Nationality : Jordanian
Languages : Arabic (Native tongue); English (Fluent)
Marital Status : Single
Activities: __________________________________________________________________
• Swimming and Ballroom Dancing
• Active member in cultural and Charity societies
References: _________________________________________________________________
Available upon request