Mehmood Shaikh is a BCom graduate with over 10 years of experience in areas like process reengineering, automation, reporting, project management, and people management. He has worked at TechMahindra Business Services and TATA Teleservices in roles like team leader, team coach, and senior customer service executive handling processes in insurance, billing, revenue assurance, and compliance. Currently pursuing Prince2 certification, he is looking for new opportunities to apply his expertise in process optimization, analytics, and people management.