The document discusses mediation, conciliation, and arbitration. It defines mediation as a mutual process where a neutral third party facilitates communication between disputing parties to resolve disputes through amicable settlement terms. Key elements of mediation include it being a mutual, neutral, confidential and non-binding process aimed at a flexible, timely and cost-effective resolution that leads to a win-win outcome for both parties. The mediation process involves three stages - pre-mediation, mediation, and post-mediation - with the neutral third party helping facilitate communication between the parties through these stages.

1. MEDIATION CONCILIATION
AND ARBITRATION
PPT-2
By: Dr. Ritu Gautam
Assistant Professor,
School Of Law, Sharda University
Trained Mediator from ICADR
Mediation Expert & Coordinator FDRC

2. UNIT-2
 1- Essential elements, process and stages of
mediation
 2- Approaches to mediation, role and
responsibilities of mediator
 3- Judicial interpretation and relevant case
law, dispute resolution institutions in India

3. DEFINITION
Mediation is a mutual process, where a neutral
third party facilitate communication between
disputing parties in order to resolve dispute on
amicable terms of settlement, mediation is a
confidential and Non-binding process and
communication taken place during mediation is
not admissible in the court of Law, Mediation is a
flexible, timely, cost-effective mode of
alternative dispute resolution, it can lead the
parties to gain win-win position.
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4. ESSENTIAL ELEMENTS
1- Mutual process
2- Neutral/ impartial process
3- Amicable solution
4- Facilitation of communication
5- Non-binding
6- Confidential
7- Flexible
8- timely
9- cost-effective
10-Win-win

5. PROCESS AND STAGES OF
MEDIATION
 There are three stages in mediation
 Pre mediation
 Mediation
 Post mediation