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MEDIATION AND DISPUTE RESOLUTION
UNIT-2
ROLE AND RESPONSIBILITIESOF MEDIATOR
APPROACH TO MEDIATION (10 GOLDEN RULETO MEDIATION)
• RULE 1- THE DECISION MAKERS MUSTPARTICIPATE
• RULE 2- THE IMPORTANT DOCUMENTS MUSTBE PHYSICALLY PRESENT
• RULE 3 -- BE RIGHT, BUT ONLY TO A POINT
• RULE 4 -- BUILD A DEAL.
• RULE 5 -- TREAT THE OTHER PARTY WITH RESPECT.
• RULE 6 -- BE PERSUASIVE.
• RULE 7 -- FOCUS ON INTERESTS.
• RULE 8 -- BE A PROBLEM SOLVER FOR INTERESTS
• RULE 9 -- WORK PAST THE ANGER.
• RULE 10 -- BE PATIENT
ROLE OF A MEDIATOR
• FACILITATOR
• CONVENER
• EDUCATOR
• COUNSELOR
• TRANSLATOR
• PROCESS ADVISOR
• NEGOTIATOR
• INVESTIGATOR
• RESPONSIBLE DETAILS PERSON
• MENTOR
RESPONSIBILITIES OF MEDIATOR
• CONFIDENTIALITY DISCLOSURE
• NEUTRAL
• IMPARTIAL
• FAIR
• RESPECTFUL
• TRUSTWORTHY
QUALITIES OF A GOOD MEDIATOR
• FAIRNESS (JUSTNESS)
• IMPARTIALITY
• INDEPENDENCE
• GOOD LISTENER
• PATIENCE & HUMBLE
• POLITENESS
• HONESTY
• SUMMARIZING
• PROBLEM SOLVING BEHAVIOR
• INTELLECTUAL
• GENEROUS
• MORAL VALUES
• REFER TO THE NOTES SECTION BELOW FOR
GUIDELINES ON THIS TOPIC.
RESEARCH PRESENTATION END

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Role and Responsibilities of Mediator and Approach

  • 1. MEDIATION AND DISPUTE RESOLUTION UNIT-2
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  • 4. • RULE 6 -- BE PERSUASIVE. • RULE 7 -- FOCUS ON INTERESTS. • RULE 8 -- BE A PROBLEM SOLVER FOR INTERESTS • RULE 9 -- WORK PAST THE ANGER. • RULE 10 -- BE PATIENT
  • 5. ROLE OF A MEDIATOR • FACILITATOR • CONVENER • EDUCATOR • COUNSELOR • TRANSLATOR • PROCESS ADVISOR • NEGOTIATOR • INVESTIGATOR • RESPONSIBLE DETAILS PERSON • MENTOR
  • 6. RESPONSIBILITIES OF MEDIATOR • CONFIDENTIALITY DISCLOSURE • NEUTRAL • IMPARTIAL • FAIR • RESPECTFUL • TRUSTWORTHY
  • 7. QUALITIES OF A GOOD MEDIATOR • FAIRNESS (JUSTNESS) • IMPARTIALITY • INDEPENDENCE • GOOD LISTENER • PATIENCE & HUMBLE • POLITENESS • HONESTY • SUMMARIZING • PROBLEM SOLVING BEHAVIOR • INTELLECTUAL • GENEROUS • MORAL VALUES
  • 8. • REFER TO THE NOTES SECTION BELOW FOR GUIDELINES ON THIS TOPIC.