What is the role of mediator and his responsibilities

1. MEDIATION AND DISPUTE RESOLUTION
UNIT-2

2. ROLE AND RESPONSIBILITIESOF MEDIATOR

3. APPROACH TO MEDIATION (10 GOLDEN RULETO MEDIATION)
• RULE 1- THE DECISION MAKERS MUSTPARTICIPATE
• RULE 2- THE IMPORTANT DOCUMENTS MUSTBE PHYSICALLY PRESENT
• RULE 3 -- BE RIGHT, BUT ONLY TO A POINT
• RULE 4 -- BUILD A DEAL.
• RULE 5 -- TREAT THE OTHER PARTY WITH RESPECT.

4. • RULE 6 -- BE PERSUASIVE.
• RULE 7 -- FOCUS ON INTERESTS.
• RULE 8 -- BE A PROBLEM SOLVER FOR INTERESTS
• RULE 9 -- WORK PAST THE ANGER.
• RULE 10 -- BE PATIENT

5. ROLE OF A MEDIATOR
• FACILITATOR
• CONVENER
• EDUCATOR
• COUNSELOR
• TRANSLATOR
• PROCESS ADVISOR
• NEGOTIATOR
• INVESTIGATOR
• RESPONSIBLE DETAILS PERSON
• MENTOR

6. RESPONSIBILITIES OF MEDIATOR
• CONFIDENTIALITY DISCLOSURE
• NEUTRAL
• IMPARTIAL
• FAIR
• RESPECTFUL
• TRUSTWORTHY

7. QUALITIES OF A GOOD MEDIATOR
• FAIRNESS (JUSTNESS)
• IMPARTIALITY
• INDEPENDENCE
• GOOD LISTENER
• PATIENCE & HUMBLE
• POLITENESS
• HONESTY
• SUMMARIZING
• PROBLEM SOLVING BEHAVIOR
• INTELLECTUAL
• GENEROUS
• MORAL VALUES

8. • REFER TO THE NOTES SECTION BELOW FOR
GUIDELINES ON THIS TOPIC.

9. RESEARCH PRESENTATION END