This document discusses mediation as an alternative to litigation for resolving disputes. It defines mediation as a voluntary, confidential process in which a neutral third party helps disputing parties reach an agreement. Mediation is described as faster and less costly than litigation, and aims to restore relationships rather than assign blame. The document provides examples of types of disputes that are commonly resolved through mediation, such as insurance, business, and employment matters. Contact information is given for learning more about mediation services.

1. Mediation v.s. Litigation

2. What is ADR
Alternative Dispute Resolution
• Mediation
• Arbitration

3. What is Mediation?
• The alternative to litigation
• A faster and Cost Effective process
• Restorative rather than punitive
• All information is Confidential

4. Process of Mediation
• Designed to resolve disputes
• Alternative to litigation
• A faster and Cost Effective process
• Restorative rather than punitive
• All Information is Confidential

5. Why Mediation?
 High Success
 Cost Effective
 Restorative and not Punitive
 Confidential
 Direct Interaction

6. WHAT CAN BE MEDIATED?
 Short term insurance disputes
 Business buyer/ seller disputes
 Lessor and Lessee disputes
 Contractor and Client disputes
 Human Recourses

7. Pat Pattinson
pat@cpmservices.biz
www.cpmservices.co.za

8. Mediation v.s. Litigation
Pat Pattinson
INFOLOAD 2016