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five ways to make litigation
cheaper

Presented by
Chris Greenwell
Claire Herbert
29 May 2012
before the event

the pre-litigation process

litigation itself
what do we mean by litigation?

• This presentation is about commercial civil
  disputes
• Disputes which are argued about
• Few businesses plan to be involved in
  litigation
• Make sure the risk of it is managed
risk management
risk management

•   Terms and Conditions
•   Before the event insurance
•   Credit insurance
•   Risk manager
•   Clear audit trail in contact with suppliers and
    customers
terms and conditions
• Have terms and conditions of sale
• Have terms and conditions of purchase
• Make sure they are incorporated and prevail
• Keep a clear record of the contracting
  process
• Make sure the terms
     • Maximise exclusions
     • Clarify recoverable consequential loss
• Have them reviewed regularly
before the event insurance
• Surprisingly cheap
  • e.g. £150.00 premium for £50,000 worth of
    cover
  • Masses of providers - 4m Google ‘hits’ in
    0.29 secs
• Can be tailored to your particular business
• Gives massive leverage in negotiation
• A matter to refer to your insurance broker
• Don’t be left saying ‘If only if…..?’
credit insurance
• Minimises risk
• It imposes discipline in contracting
• It does not eliminate litigation which is usually
  required to be pursued
• Be selective about your credit insurance
  provider
• Ensure the conditions are observed. Many
  will decline on the flimsiest pretext
• The message to your opponent is you will not
  give up
risk manager

• Not ‘rocket science’
• Someone responsible for documenting
  contracts and agreements
• Management of insurances and terms
• Collation of evidence and documents
• Management of e-communications
• Takes overall control of disputes
clear audit trail with suppliers and
customers
• The biggest problem for clients in disputes is
  lack of records
• This is easy to fix, it just needs priority
• Responsibility should be delegated to risk
  manager
• All verbal communications on the issue
  should be followed up in writing
• All meetings should be minuted
• Some record is better than no record if
  pressed for time
a few home truths
a few home truths

•   It is always better to settle than fight
•   Even success at trial is rarely a full ‘win’
•   ‘If in doubt leave it out’
•   Except ‘without prejudice’
•   Always build in ‘kentucky windage’
•   Don’t leave it until the last minute
•   ‘It is a matter of principle’; consign it to the bin
going to the solicitor
• key tips on engaging with the solicitor
engaging the solicitor

• Remember litigation solicitor’s bill by time
• Not to ‘milk’ clients but because it is difficult to
  estimate something that may be over in a
  week or may be over in years
• Keep solicitor’s time to a minimum
• Do preparation on the facts yourself
engaging the solicitor

• Send your solicitor a detailed statement in
  advance
• Cross index it with key obvious documents
• Limit calls, limit emails, limit letters
• Solicitors are required to give estimates.
  Make sure you have one and keep track of it
• Costs significantly exceeding estimate may
  not be payable
the pre-litigation process
protocols

• Claims and defences to be exchanged by
  letter
• Disclosure of relevant documents must be
  given
• Objective is to foster settlement
• Parties required to consider alternative
  dispute resolution
• Cost penalties for not observing the rules
alternative dispute resolution

• You interacted with your opponent. Meet
  them ‘without prejudice’
• Part 36 offers
• Calderbank offers
• Mediation
mediation

• Mediator is honest broker
• Parties meet on one day
• Their polarised positions are exchanged
• Mediator negotiates to bring parties together
• Worse case and best case scenarios are
  compared
• Contractual deal is reached on the day
mediation

• Deal never the best but must be capable of
  ‘being lived with’
• Costs massively less than litigation
• Court cannot yet force parties to mediate
• Increasingly there are cost penalties for not
  mediating (court’s require explanations for
  refusal)
• Overwhelmingly the swiftest and easiest way
  to save legal costs
mediation

• See my dreadful home video on the subject at
  http://sodiesha.re/ojp/YNS

• Leave your card for a free emailed guide to
  mediation
other forms of alternative dispute
resolution
•   Arbitration
•   Adjudication
•   Non-monetary agreements
•   Pay what’s obviously owed
the litigation itself
• Funding
     • Legal expenses insurance
     • ‘Conditional fee’ or ‘No win, no fee’
       agreements
     • Hybrid agreements
     • New regime pending
     • Government keeping it a secret
     • See my blog http://wp.me/p1Jm7L-2z
     • Regime better suited to claimants acting
       against insured defendants
     • ATE insurance and third party funding
counsel and assistants
• Closest comparison of counsel and solicitors
  is to consultants and GPs
• Question indiscriminate use or worse total
  reliance
• Experienced solicitors should only use
  counsel in more complex or unusual cases
• Find your solicitor’s opinion
counsel and assistants
• Find why your solicitor needs to go to counsel
• Ask ‘don’t you know the answer?’
• Unnecessary use can easily add one third the
  cost of a claim
• Solicitors like to delegate. Not everything
  needs lots of experience
• Make sure this does not mean you pay twice
  or worse for a team of people
the start of proceedings
• Make sure you get the claim documents right
  first time
• Avoid your solicitor trying the case in wordy or
  lengthy correspondence
• Security for costs
• Summary judgment
• Interim payments
• Take a practical view. What the rules allow
  and what is cost effective are not the same
disclosure
• Must be thorough
• Risk manager should marshall emails
• They should be stored in folders by subject or
  sender
• They should be sent to solicitor in
  chronological order in zip files by subject or
  recipient
• Big email cases that are not controlled by
  client hemorrhage costs
disclosure
• Judges hate it and bad management means
  potentially massive irrecoverable cost
• Be practical about trying to find non existent
  documents
witness statements
• This is a series of stories about the events in
  the case
• Write the first statements right at the start of
  the case (when your memory is fresh)
  yourself
• Credibility comes from detail
• Avoid numerous travelling drafts
• Be wary of counsel examining every last word
experts
• Expert issues are matters where the judge
  needs guidance on what is or is not right
• If it is that sort of case they cannot be
  avoided
• If you are confident; get your expert report
  early and avoid getting to the stage where
  they are being exchanged
experts
• Consider the possibility of a single expert or
  narrowing areas of real dispute
• Two expert cases add very substantially to
  costs in reports, meetings and attendances at
  trial.
trial
• This is the most expensive part of the case
• It is also the part of the case where it is really
  hard to save cost (cheaper counsel the only
  practical choice)
• It is absolutely full of risk on costs, part 36,
  experts, facts, law and the vagaries of the
  judge
so where do the costs ramp up?
• Solicitor undertakes factual preparation for
  the client
• Solicitor places excessive reliance on counsel
• Disclosure is mismanaged
• Client contacts excessively and unnecessarily
  with Solicitor
• Unrealistic approach to settlement and merit
  of the case
so, the five best ways to cut
costs?
• Settle early and don’t forget the managerial
  downtime
• Always agree to mediate; you’ve little (especially
  in big value cases) to lose
• Forget ‘principle’ and don’t lose sight of
  proportionality
• If you must fight, work hard on your own
  preparation and set the opponent up with offers
• Try and ‘lay off’ your legal costs; CFA, hybrid
  CFA, BTE insurance
questions
5 Ways To Make Litigation Cheaper

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5 Ways To Make Litigation Cheaper

  • 1.
  • 2. five ways to make litigation cheaper Presented by Chris Greenwell Claire Herbert 29 May 2012
  • 3. before the event the pre-litigation process litigation itself
  • 4. what do we mean by litigation? • This presentation is about commercial civil disputes • Disputes which are argued about • Few businesses plan to be involved in litigation • Make sure the risk of it is managed
  • 6. risk management • Terms and Conditions • Before the event insurance • Credit insurance • Risk manager • Clear audit trail in contact with suppliers and customers
  • 7. terms and conditions • Have terms and conditions of sale • Have terms and conditions of purchase • Make sure they are incorporated and prevail • Keep a clear record of the contracting process • Make sure the terms • Maximise exclusions • Clarify recoverable consequential loss • Have them reviewed regularly
  • 8. before the event insurance • Surprisingly cheap • e.g. £150.00 premium for £50,000 worth of cover • Masses of providers - 4m Google ‘hits’ in 0.29 secs • Can be tailored to your particular business • Gives massive leverage in negotiation • A matter to refer to your insurance broker • Don’t be left saying ‘If only if…..?’
  • 9. credit insurance • Minimises risk • It imposes discipline in contracting • It does not eliminate litigation which is usually required to be pursued • Be selective about your credit insurance provider • Ensure the conditions are observed. Many will decline on the flimsiest pretext • The message to your opponent is you will not give up
  • 10. risk manager • Not ‘rocket science’ • Someone responsible for documenting contracts and agreements • Management of insurances and terms • Collation of evidence and documents • Management of e-communications • Takes overall control of disputes
  • 11. clear audit trail with suppliers and customers • The biggest problem for clients in disputes is lack of records • This is easy to fix, it just needs priority • Responsibility should be delegated to risk manager • All verbal communications on the issue should be followed up in writing • All meetings should be minuted • Some record is better than no record if pressed for time
  • 12. a few home truths
  • 13. a few home truths • It is always better to settle than fight • Even success at trial is rarely a full ‘win’ • ‘If in doubt leave it out’ • Except ‘without prejudice’ • Always build in ‘kentucky windage’ • Don’t leave it until the last minute • ‘It is a matter of principle’; consign it to the bin
  • 14. going to the solicitor • key tips on engaging with the solicitor
  • 15. engaging the solicitor • Remember litigation solicitor’s bill by time • Not to ‘milk’ clients but because it is difficult to estimate something that may be over in a week or may be over in years • Keep solicitor’s time to a minimum • Do preparation on the facts yourself
  • 16. engaging the solicitor • Send your solicitor a detailed statement in advance • Cross index it with key obvious documents • Limit calls, limit emails, limit letters • Solicitors are required to give estimates. Make sure you have one and keep track of it • Costs significantly exceeding estimate may not be payable
  • 18. protocols • Claims and defences to be exchanged by letter • Disclosure of relevant documents must be given • Objective is to foster settlement • Parties required to consider alternative dispute resolution • Cost penalties for not observing the rules
  • 19. alternative dispute resolution • You interacted with your opponent. Meet them ‘without prejudice’ • Part 36 offers • Calderbank offers • Mediation
  • 20. mediation • Mediator is honest broker • Parties meet on one day • Their polarised positions are exchanged • Mediator negotiates to bring parties together • Worse case and best case scenarios are compared • Contractual deal is reached on the day
  • 21. mediation • Deal never the best but must be capable of ‘being lived with’ • Costs massively less than litigation • Court cannot yet force parties to mediate • Increasingly there are cost penalties for not mediating (court’s require explanations for refusal) • Overwhelmingly the swiftest and easiest way to save legal costs
  • 22. mediation • See my dreadful home video on the subject at http://sodiesha.re/ojp/YNS • Leave your card for a free emailed guide to mediation
  • 23. other forms of alternative dispute resolution • Arbitration • Adjudication • Non-monetary agreements • Pay what’s obviously owed
  • 24. the litigation itself • Funding • Legal expenses insurance • ‘Conditional fee’ or ‘No win, no fee’ agreements • Hybrid agreements • New regime pending • Government keeping it a secret • See my blog http://wp.me/p1Jm7L-2z • Regime better suited to claimants acting against insured defendants • ATE insurance and third party funding
  • 25. counsel and assistants • Closest comparison of counsel and solicitors is to consultants and GPs • Question indiscriminate use or worse total reliance • Experienced solicitors should only use counsel in more complex or unusual cases • Find your solicitor’s opinion
  • 26. counsel and assistants • Find why your solicitor needs to go to counsel • Ask ‘don’t you know the answer?’ • Unnecessary use can easily add one third the cost of a claim • Solicitors like to delegate. Not everything needs lots of experience • Make sure this does not mean you pay twice or worse for a team of people
  • 27. the start of proceedings • Make sure you get the claim documents right first time • Avoid your solicitor trying the case in wordy or lengthy correspondence • Security for costs • Summary judgment • Interim payments • Take a practical view. What the rules allow and what is cost effective are not the same
  • 28. disclosure • Must be thorough • Risk manager should marshall emails • They should be stored in folders by subject or sender • They should be sent to solicitor in chronological order in zip files by subject or recipient • Big email cases that are not controlled by client hemorrhage costs
  • 29. disclosure • Judges hate it and bad management means potentially massive irrecoverable cost • Be practical about trying to find non existent documents
  • 30. witness statements • This is a series of stories about the events in the case • Write the first statements right at the start of the case (when your memory is fresh) yourself • Credibility comes from detail • Avoid numerous travelling drafts • Be wary of counsel examining every last word
  • 31. experts • Expert issues are matters where the judge needs guidance on what is or is not right • If it is that sort of case they cannot be avoided • If you are confident; get your expert report early and avoid getting to the stage where they are being exchanged
  • 32. experts • Consider the possibility of a single expert or narrowing areas of real dispute • Two expert cases add very substantially to costs in reports, meetings and attendances at trial.
  • 33. trial • This is the most expensive part of the case • It is also the part of the case where it is really hard to save cost (cheaper counsel the only practical choice) • It is absolutely full of risk on costs, part 36, experts, facts, law and the vagaries of the judge
  • 34. so where do the costs ramp up? • Solicitor undertakes factual preparation for the client • Solicitor places excessive reliance on counsel • Disclosure is mismanaged • Client contacts excessively and unnecessarily with Solicitor • Unrealistic approach to settlement and merit of the case
  • 35. so, the five best ways to cut costs? • Settle early and don’t forget the managerial downtime • Always agree to mediate; you’ve little (especially in big value cases) to lose • Forget ‘principle’ and don’t lose sight of proportionality • If you must fight, work hard on your own preparation and set the opponent up with offers • Try and ‘lay off’ your legal costs; CFA, hybrid CFA, BTE insurance