This document discusses mediation from the perspectives of both a lawyer and mediator. It describes mediation as a process of assisted negotiation where a neutral mediator helps parties reach an agreement. The document outlines when mediation is appropriate, the mediation process, how lawyers and mediators should prepare and participate, and the objectives and techniques a mediator uses to resolve disputes or lay the groundwork for future resolution. Even if a case does not settle at mediation, the mediator notes the process is not over and settlement is still possible through follow up, during trial, or on appeal to allow parties control over the outcome.