Me, My Life, My Skills - by Chantal Cooper
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Chantal is a psychology graduate with experience in customer service, research, digital media and more. She has developed skills in areas like communication, leadership, organization, and negotiation through various roles including retail work, volunteer positions, and serving as a student leader. Chantal is looking to continue learning and developing new skills. She has experience conducting research, assisting with media planning, social media marketing, and search engine optimization. Chantal believes she has determination, analytical abilities, and creative skills to help any employer achieve great things.
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Me, My Life, My Skills - by Chantal Cooper
- 1. Hi! My name’s Chantal. Let’s talk skills .
- 2. I’m a PSYCHOLOGY graduate with experience in CUSTOMER SERVICE, RESEARCH, DIGITAL MEDIA & MORE.
- 3. And over the YEARS I’ve developed many SKILLS Which could help YOU!
- 4. I’ve worked in retail where I... Learnt how to communicate with custom ers; both satisfied and unsatisfied. Managed and delegated jobs to a team of shop assistants. Provided ideas of changes which could improve service and efficiency. Learnt how to promote the products we sale and increase sales.
- 5. And I survived customers like her … @#$%&@!!!!!!
- 6. But then … I LOVE a challenge and helping to find ways of IMPROVING current methods and service.
- 7. I’ve held positions of responsibility.... 1 House official @ School 5 Student Marshall @ Exeter University 2 Young Leader @ Brownies Managing @ Exeter Accessorize 6 Match Team Secretary @ Wandgas Captain in football teams 7 3 Volunteer @ Headway 4
- 8. where I learnt... Organisational skills Leadership & management skills Team work skills Negotiation & communication skills Financial management skills
- 9. And I had to…. Plan & Book Events Carry Out Presentations Generate Creative Ideas Negotiate in tough situations Prioritise & Organise my roles & responsibilities Communicate with people
- 10. Then there’s my degree where I learnt... How to analyse data using SPSS How to turn the raw data from research into WORDS How to conduct quantitative & qualitative research The basics of human behaviour The effects of globalisation and communication on individuals and their behaviours
- 11. But now I’ve graduated and I’m looking to learn and develop MORE
- 12. I’ve already learnt a bit from Aevolve & Carat... On the Research side: Conducted depth interviews Helped prepare discussion guides & debriefs for clients Assisted in the analysis of results Helped to track on-shelf and off-shelf promotions
- 13. and a bit more.... On the media side: Completed e-learning courses on SEO, online advertising and offline advertising Attended speeches on different media platforms and their impacts Gained exposure to radian 6 & buzz tracking Analysed what message the customers get from the advertising and its impact on branding
- 14. and then there’s TST where I learnt.... How to create campaigns in PPC & to create engaging Ads! How to optimise web pages for SEO To write blogs whilst considering keywords, hyperlinks and anchor text How to boost rankings on Google To negotiate to gain links
- 15. and in my spare time? Looking at and creating art! Following brands (and people I know) on Facebook & twitter & having fun! Gym & Sports!
- 16. .And occassionally I get to write Guest Reviews
- 17. So what can I offer you? A person with: Determination & ambition Analytical Skills Knowledge (and a LOVE) of digital Negotiation & communication skills Leadership & teamwork skills Goals of achieving great things for herself and those she works with An eagerness to learn Creative skills who’s not scared of numbers! Her own ideas Writing skills
- 18. Give ME the chance and TOGETHER we can achieve GREAT things