What kind of problem mCore Dashboards solves and what is the vision it strive to achieve. mCore Dashboards is the Business Intelligence and Analytics software for telecoms. It is part of the mCore suite the business tool for mobile messaging marketing and payments.

1. Introduction and Vision
mCore Dashboards
www.cytechmobile.com | Science and Technology Park of Crete, Greece | Phone: +30.2810.314127 | Email: info@cytechmobile.com

2. 2
02
03
01
tools
Why to create another one
why
What organisation gain by
exploiting their data
introduction
What is Business Intelligence
outline

3. 3
05
06
04
vision
How we see the future of
data analysis
version 1
What are the main features
mCore
dashboards
How we cover the need
outline

4. intelligence
what it
is?
business
4
“Business intelligence (BI) is a technology-
driven process for analyzing data and
presenting actionable information to help
executives, managers and other corporate
users make informed business decisions”

5. business intelligence
The need for specialised tools, knowledgable domain experts and information based
processes is imperative so businesses take advantage of their data and convert them in
driving force for their evolution.
5
23%
36%
Business Need
One in four businesses derive no
benefit from their information
4%
Misguided Majority
Three in four businesses are either constrained
by legacy, culture, regulatory data issues or
simply lack any understanding of the
potential value held by their information.
76%
Market Gap
Only 4% of businesses can extract full
value from the information they hold
Need for tools
Over a third lack the tools
and skills they need to do so
Source: Seizing the information advantage , PwC - Iron Mountain

6. organisations
readiness
6
“Where information is concerned, the rate
of growth in the opportunities appears to
be outstripping the ability of organizations
to capture them.
Organisations are not
prepared to keep up
with the pace
information is growing.
Claire Reid
PwC – Risk & Assurance

7. Business intelligence
Who really need it and why
The benefits for the organisations

8. BI tools
benefits
What do businesses
have to gain by
adopting business
intelligence tools
8

Costs Reduction
Reduce or eliminates costs associated
with data collection, report generation
and programming, and IT training


Access to information
By providing real-time, hyper-
accurate reports, BI helps eliminate
the need for guesswork.
real-time
Information becomes out-dated fast
before it can even be put to use.

9. BI tools
benefits
What do businesses
have to gain by
adopting business
intelligence tools
9
context-relevant
The ability to use information rather than
raw numbers, makes it possible for
companies to make better-informed
decisions.

Enhanced insight
Improved understanding of customer
wants and needs, gives an
organization the self-assurity it needs
to be able to find ongoing success


10. HOW TO Adapt to the “bi” era
What companies have to do in order to take advantage of the information
they produce either for their organisation or their customers
10

11. how to become bi ready
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Information-centric
Set up an information
governance oversight body
supported by senior
leadership. Involve all of
the key functional areas,
not just IT.
Protect information
Protect sensitive and
valuable information using
robust controls, but make
sure that those who need it
can access the information
securely.
Valuable Asset
Treat information as a
valuable asset and
develop a culture of
evidence-based decision
making.

12. 12
no spreadsheets
Use fit-for-purpose data analysis,
interpretation and visualization tools to
get the most from your data.
data analysts
Employ data analysts who understand
business strategy, know what to look for
in the data, know how to look for it and
can link their findings to your KPIs.
how to become bi ready

13. mCore
dashboards
Not just another BI tool. The right BI tool for Telecoms

14. insight readiness
one step further
We also found out that we could
help them by providing our
domain and technology expertise.
data
huge volumes
We quickly understood that our
partners create huge amounts of data.
More than 1 billion transactions are
made through our platforms all over
the world every year.
exploitation
Most of our partners do nothing with
their customers data. No decisions
are based on them. No new services
are provided to customers because
of them.
14

15. 15
no spreadsheets
Use fit-for-purpose data analysis,
interpretation and visualization tools to
get the most from your data.
data analysts
Employ data analysts who understand
business strategy, know what to look for
in the data, know how to look for it and
can link their findings to your KPIs.
what problem we solve
mcore
dashboards

16. Managed service
No infrastructure
investment needed from
our partners. Like all
mCore products is
provided as a SaaS on the
Amazon Cloud
self service & consulting
Suitable for partners who have the team to create
their own visualisation and analyse their data.
At the same time we provide consulting and
training services to support our valuable
partners.
telecoms oriented
Not a generic BI tool but
tailored to the special needs
of the telecom sector made
by experienced domain
experts

17. all data
in one place
Overview of all the
crucial data to take
evidence based
decisions for your
business
17

18. REAL TIME MONITORING
Traffic is monitored in real time so you can adjust the appropriate
parameters and act proactively even before your customers realise any
issues exist
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

19. 19
detailed
informationSearch all the SMS and
every field for what you
are looking for and get
detailed information
with just a few clicks.
Ideal for customer
support..

20. financial dashboards
Financial Dashboard provides all the necessary data for due diligence with the customers, the
network operators and the vendors
20

21. mCore Dashboard benefits
How your business moves to the next level with mCore Dashboards.
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 

22. all data
in one place
22

reporting
Give your customers the big picture of their
business either it is about SMS routes or
marketing campaigns.
mCore Dashboards provides all the useful
analytics compiled in a meaningful way.

23. 23

Incidence reporting
Impress your
customers with
colourful and
meaningful reports

Real Time Monitoring
Support your customers
better providing
information about their
issues in real time.

Discover problems
Find potential issues
before even your
customers realise they
exist.

Cost Efficient Support
Enable your customer
support team so it answers to
tickets faster.

24. search
deepermCore Dashboards is
not only a visualisation
tool but also a powerful
engine.
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Filtering
Narrow down the results
by showing only the
valuable information
great detail
All the information is here.
Dates, status, subscriber,
sender are searchable
Search
Search for anything. A
phrase in the SMS body or
the code of a coupon and
get back all the details.

25. design
your own
dashboards
25
ready-made
Start with dozens of
ready made
visualisations and
dashboards and make
your own by modifying
them.
IMPRESS
Send them personalised
reports to your
customers and make
their life easier and their
business successful.
designing
Design your own
dashboards for each of
your customers
according to their
special needs.
mCore Dashboards is a
platform and not a
black box.

26. our
vision
26
“mCore dashboards will be the
decision makers’ intelligent
assistant in telecoms,
automatically combining data from
multiple sources using data mining
techniques and machine learning

27. from sms to informationThe vision behind mCore Dashboards
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multi-dimensional data
mCore Dashboards started from basic statistics, it moved to
business intelligence for monitoring, support and reporting and its
next step is to be the invaluable assistant for your business
machine learningsms analytics mobile BI

28. mCore
Dashboards
evolution
How mCore
Dashboards help our
partners and their
customers to make
better business
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mobile BI
Search, Monitor and
Analyse your SMS and
Campaign Data in order
to support your cliens,
monitor your routes and
provide reporting to
your customers

machine
learning
Get automatic
recommendations in
order to make your
customers business
more efficient and
successful

SMS Analytics
Understand your SMS
routes and campaigns
are doing and twerk
them accordingly


29. Vagelis Antoniadis
CEO, Cytech Mobile
29
www.cytechmobile.com
twitter.com/vanton_
www.linkedin.com/in/vanton
vanton@cytech.gr
www.cytechmobile.com
Science and Technology Park of Crete, Heraklion, Greece
Phone: +30.2810.314127 - Email: info@cytechmobile.com
