Business intelligence (BI) involves analyzing data to meet business objectives and improve performance. BI tools provide comprehensive suites for accessing, analyzing, and acting on data from the front-end through visualization tools and dashboards, to the back-end infrastructure. BI solutions help companies effectively manage knowledge and intellectual capital to increase profitability through strategies like knowledge management and business performance management.

1. Corporate Performance David Vermeulen Analyst and Auditor *32/474-48.34.48 [email_address] “ Fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in performance.” Michael Hammer Business intelligence

2. What’s Business Intelligence ? Business intelligence (BI) is more than a suite of software tools: It's an essential and continuously expanding activity focused on accessing, analyzing and acting on data to meet business objectives. Today's BI tool market is boiling down to a smaller number of players offering comprehensive suites that deliver mainstream functionality. However, the unending search for data-driven insight continues to draw in new, more powerful technology as well as creative approaches to applying knowledge to improve business processes and performance.

3. Business Performance Management Solutions The knowledge and know-how gradually acquired within a company or organization are the key elements to its development. A good knowledge management strategy is essential for a company that wants to make sure its intellectual capital is properly centralized and circulated. Because of the tremendous increase in information resources, of the complexity of all new IT systems, and of the need to accelerate processes and productivity, companies and organizations nowadays have to redefine constantly their information and knowledge management strategy. How can they best make their company’s intellectual capital profitable? What are the foundations of a good knowledge management strategy? B.I.

4. B.I. Your Business Your Management Information Technology Business Intelligence DASHBOARD

6. B.I. - Architecture R&D PROD M&S FIN STRATEGIQUE MANAGERIAL OPERATIONAL Executive Information System Business Intelligence PM KM PDM ERP SFC B2C CRM Budgetting Accounting

7. B.I. TOOLS Major trends in BI implementation involve front-end tools and back-end infrastructure. On the front end, browser-based BI and dashboards are evolving the view of information away from standard reports toward metrics and key performance indicators (KPI’s) . Spreadsheets are the object of intense interest as BI vendors compete to supply the fullest integration so that non-technical users can lever all data sources. Specialized tools for data visualization are taking graphical analysis to new dimensions.

8. KPI's Business Performance Management Financial indicators Executive Information System Process Performance Management KPI's and Process Models Managerial and Operational Systems and Information Knowledge Management Cost reduction programs ERP HRM Marketing Strategies Supply Chain Balanced Score Cards Others BUSINESS INTELLIGENCE DASHBOARD

9. Business Intelligence Systems (BIS) Business intelligence systems (BIS) are interactive computer based structures and subsystems intended to help decision makers use communication technologies, data, documents, knowledge, and analytical models to identify and solve problems.

10. Business Intelligence – even for mid-size Companies ? As a leader in a growing organization, you know the competitive pressure isn't easing up anytime soon. And with fewer resources than your larger competitors, you have to act smarter, move faster, and make better business decisions without the benefit of armies of analysts and consultants. With this environment in mind, more and more mid-sized organizations are turning to business intelligence (BI) to help them gain a competitive edge in the marketplace. And while the term "business intelligence" or "BI" might have futuristic connotations or conjure up images of multi-year implementations, the use of the technology is actually quite practical, used by thousands of mid-sized organizations just like yours every day. Small start-up companies with a few employees, mid-cap organizations publicly traded, and state and local government agencies are making better use of the information within their organization by using business intelligence . They're linking spreadsheets with centralized data to ensure the numbers they are analyzing are the most up-to-date and accurate. They're sending reports over the web and through email to key stakeholders in headquarter offices, as well as to remote employees around the world. And they're integrating information from operational systems, spreadsheets, and data bases to provide management teams with the most complete picture of their business landscape. So, no matter what your size, BUSINESS INTELLIGENCE is most certainly for you too !!!!!

11. What can we do for you ? Balanced Score Cards – BSC ’s Key Performance Indicators - KPI ’s Management-, Operational- and Learning Processes Preparation implementation Systems (ERP, OLAP, CRM, B2C, ....) Installation Business Intelligence Dashboards – BID

12. How we do it ? From scratch : full BPR (Business Process Reengineering) Only crucial key-processes Template processes from Implementation systems Industrial Templates (SCOR, ...) Installation of internal Co-ordinator and Key-users

13. Your advantages : Best Business Performance Management Best assistance for implementation : Cost reduction Programs ERP-systems Marketing- and Sales Programs HRM solutions .... ROI – check of the Investments Optimized and efficient Management systems

14. Corporate Performance David Vermeulen Analyst and Auditor *32/474-48.34.48 [email_address] Your Trustful Partner in Management Consult