The document is a summary of a presentation given at the 2012 AdVenture Marketing Conference on August 21 titled "The Speed of Trust" by Donna Burnette. It discusses how establishing trust with stakeholders can increase speed and decrease costs in a business or organization. It provides examples of how high-trust and low-trust relationships differ at work and the "trust taxes" paid and "trust dividends" earned based on the level of trust. Attendees are prompted to consider a workplace situation that could benefit from more trust and the potential impacts of improving trust in that area.
This document provides an overview and development plan for yourCMU, a proposed application for the Carnegie Mellon University community. It outlines the goals of increasing awareness of the application and engaging more students, faculty and staff through various marketing strategies. Posters, flyers, social media and word of mouth will be used to promote yourCMU and spread information about the benefits it provides. The document includes charts projecting growth in usership over time and breakdowns of expected marketing costs. The primary aim is to connect the CMU community and serve their needs through an easy-to-use platform.
Abdullah bin__abdul-baarii_al-ahdal_-_the_slicing_swordLight Upon Light
The document discusses several topics:
- It describes a system for tracking documents and their revisions over time using document IDs and version numbers.
- Metadata is stored with the documents to record information like the author, dates, and change history.
- Procedures are in place to ensure data integrity as documents are created, modified, and approved by multiple parties.
The document contains various mathematical expressions, equations, and formulas presented in a technical format. Matrices, integrals, and derivatives are defined using variables, operators, and
Cancer & santé publique interview du professeur agnès buzyn.Réseau Pro Santé
«La lutte contre les cancers constitue donc un enjeu majeur pour la médecine, dans toutes ses composantes, au premier rang desquelles, la santé publique et la médecine sociale.» AB
MB - Pouvez-vous vous présenter aux internes s'il vous plaît ?
AB - Ancienne interne des hôpitaux de Paris, ancienne Chef de clinique-assistante, je suis professeur d'hématologie à l'hôpital Necker-Enfant-Malades (AP-HP).
J'ai été guidée dans ce choix par le souvenir d'une camarade de classe atteinte d'une leucémie, et cette maladie est devenue l'archétype du mal absoly. Je m'y suis donc intéressée à travers la médecine et la recherche.
reseauprosante.fr
Describes the experiences we made with the CRM. The presentation points out three main problems technicians (no technical specification, mapping ambiguities, complexity of mapping chains) will face when they decide to implement the CRM in a real-world application. It also proposes to introduce a kind of mapping guidelines that support potential CRM adopters in producing more homogenous mappings.
Arbonne is committed to developing safe, natural products without harmful ingredients. They conduct research and testing to ensure product safety and performance. The company provides opportunities for people to learn about health and earn income through their product line and business opportunities.
Investment in the Silicon Valley Mobile Industrykateimbach
Mobile is a billion-dollar per year sector for Silicon Valley, with steady growth in dollars invested as well as number of companies funded since 2000. Total mobile investment increased from $1.8 billion in 2007 to $5.4 billion in 2010, despite an overall decline in tech venture capital. The number of companies receiving funding also grew from 50 in 2007 to over 80 in 2010. Social media has been a major focus of investment in recent years due to the massive growth of the mobile web and mobile applications. Hardware companies like Motorola and software firms like Microsoft have also seen significant acquisition activity.
Self Optimizing transactional data grids for elastic cloud environmentsEuroCloud
The presentation provided an overview of Cloud-TM goals and progress, including developing a simple programming model for distributed transactions and minimizing administration costs through self-optimizing data grids. Innovative transactional replication schemes and data-grid self-optimization techniques were discussed to further these goals. Overall, the talk focused on the Cloud-TM platform's architecture, achievements to date, and future work.
This document provides an overview and development plan for yourCMU, a proposed application for the Carnegie Mellon University community. It outlines the goals of increasing awareness of the application and engaging more students, faculty and staff through various marketing strategies. Posters, flyers, social media and word of mouth will be used to promote yourCMU and spread information about the benefits it provides. The document includes charts projecting growth in usership over time and breakdowns of expected marketing costs. The primary aim is to connect the CMU community and serve their needs through an easy-to-use platform.
Abdullah bin__abdul-baarii_al-ahdal_-_the_slicing_swordLight Upon Light
The document discusses several topics:
- It describes a system for tracking documents and their revisions over time using document IDs and version numbers.
- Metadata is stored with the documents to record information like the author, dates, and change history.
- Procedures are in place to ensure data integrity as documents are created, modified, and approved by multiple parties.
The document contains various mathematical expressions, equations, and formulas presented in a technical format. Matrices, integrals, and derivatives are defined using variables, operators, and
Cancer & santé publique interview du professeur agnès buzyn.Réseau Pro Santé
«La lutte contre les cancers constitue donc un enjeu majeur pour la médecine, dans toutes ses composantes, au premier rang desquelles, la santé publique et la médecine sociale.» AB
MB - Pouvez-vous vous présenter aux internes s'il vous plaît ?
AB - Ancienne interne des hôpitaux de Paris, ancienne Chef de clinique-assistante, je suis professeur d'hématologie à l'hôpital Necker-Enfant-Malades (AP-HP).
J'ai été guidée dans ce choix par le souvenir d'une camarade de classe atteinte d'une leucémie, et cette maladie est devenue l'archétype du mal absoly. Je m'y suis donc intéressée à travers la médecine et la recherche.
reseauprosante.fr
Describes the experiences we made with the CRM. The presentation points out three main problems technicians (no technical specification, mapping ambiguities, complexity of mapping chains) will face when they decide to implement the CRM in a real-world application. It also proposes to introduce a kind of mapping guidelines that support potential CRM adopters in producing more homogenous mappings.
Arbonne is committed to developing safe, natural products without harmful ingredients. They conduct research and testing to ensure product safety and performance. The company provides opportunities for people to learn about health and earn income through their product line and business opportunities.
Investment in the Silicon Valley Mobile Industrykateimbach
Mobile is a billion-dollar per year sector for Silicon Valley, with steady growth in dollars invested as well as number of companies funded since 2000. Total mobile investment increased from $1.8 billion in 2007 to $5.4 billion in 2010, despite an overall decline in tech venture capital. The number of companies receiving funding also grew from 50 in 2007 to over 80 in 2010. Social media has been a major focus of investment in recent years due to the massive growth of the mobile web and mobile applications. Hardware companies like Motorola and software firms like Microsoft have also seen significant acquisition activity.
Self Optimizing transactional data grids for elastic cloud environmentsEuroCloud
The presentation provided an overview of Cloud-TM goals and progress, including developing a simple programming model for distributed transactions and minimizing administration costs through self-optimizing data grids. Innovative transactional replication schemes and data-grid self-optimization techniques were discussed to further these goals. Overall, the talk focused on the Cloud-TM platform's architecture, achievements to date, and future work.
Working in the UnOffice: A Guide to Coworking for Indie Workers, Small Busine...Night Owls Press
The first all-around guidebook to coworking for small businesses and organizations looking to change how they work. See www.CoworkingGuide.com for more information.
The basic structure of the Arduino programming language is fairly simple and runs in at least two parts. The setup function is called once when the program starts, and is used to initialize variables and pin modes. The loop function is called repeatedly and is where the core of the program is placed. This notebook serves as a convenient reference for the most common elements of the Arduino language and illustrates their usage with examples and code fragments. It includes many functions of the core library followed by an appendix with sample sketches.
This notebook serves as a convenient, easy-to-use programming reference for the command structure and basic syntax of the Arduino microcontroller. It begins with the basic setup function required to run programs on Arduino and illustrates the two main functions - setup and loop. This includes many common functions of the core library followed by an appendix with sample schematics and starter programs. Overall, this provides a simple introduction to Arduino programming syntax for beginners.
A estetica da recepção e as prátocas de leitura do bibliotecárioDaliane Nascimento
This article uses the theoretical framework of aesthetics of reception conceived by Hans Robert Jauss to analyze the reading performed by librarians in contexts of thematic representation collections. It establishes a dialogue with the basic concepts of expectation horizon, effect, emancipation and implied reader conceived by Jauss. The article presents librarians as implied readers who mediate between the diverse textual materials contained in the library collections and its potential users. It is verified that reading done by this professional places them as an interpretative agent that can potentially produce multiple significations for an information, not restricting, seeing as they interact with the cultures that integrate the library.
Search Marketing Tactics For Online Retailers this Holiday SeasonARC Science
According to eMarketer and comScore, holiday e-commerce spending is projected to grow by about 12%. However, current market conditions suggest differently - a drop in consumer spending may dampen an otherwise rosy outlook for the holiday shopping season.
The document discusses a baby's development between 4-6 months, noting they will have greater control over their body through skills like rolling and sitting up, learn that their actions can make things happen, and enjoy anticipating routines which gives them a sense of control.
Green Grocers conducted a survey to understand customers' grocery shopping and media habits in order to develop an effective media sales plan for 2012. The survey found that their target audience is women ages 35-54 who are health and environment conscious. It also revealed that customers most often shop at the store for organic foods and prepared meals and listen to radio while commuting to work or doing household chores.
This lecture outlines the legal and tax considerations of starting a business, including how to register and structure your business. You are introduced to the importance of understanding the entire “ecosystem” of your business, including distribution partners, industry contacts, lawyers and human resource specialists.
The Family Office Association seeks to establish and sustain the most trusted and respected global membership organization exclusively focused on providing resources, education and guidance for single family offices and individuals and families of wealth. FOA hosts peer-to-peer roundtables, monthly breakfast forums, and member-led peer groups to share best practices for maintaining multi-generational family wealth using a foundation of values, education and purpose through their own customized single family office. Membership is by invitation only and information will be kept absolutely confidential with no exceptions.
The document discusses how application and content providers can leverage telecom carriers' networks through Application Programming Interfaces (APIs) to deliver new subscriber services. It describes how carriers are driving enhanced communications by opening their networks to application developers and content providers. The application ecosystem created through APIs bridges the gap between applications and networks to deliver a better connected experience for users.
1. A description of the properties of solids, liquids, gases, and the phase transitions between them including melting, freezing, boiling, and condensation.
2. An explanation of how heating or cooling can cause a phase transition and how the application of pressure or temperature changes can shift the phase transition temperatures.
3. Details about characteristics of each state including density, compressibility, surface tension, viscosity, and thermal conductivity.
This study analyzed the tendency of increasing stress consumption and Greenhouse-gas emissions (GHG-emissions) in today's Swedish post-modern consumption society (as well as in many other post-modern cultures) and potential behavioral changes towards a more sustainable and climate-neutral lifestyle. Psychological theories were selected to illustrate an alternative for a happier lifestyle with decreased stress and GHG-emissions. A model for behavior change integrating attitudes, norms, self-efficacy and intentions for making climate-neutral choices was constructed. The study found that quality of life in this sample was associated with spending time with family and friends, being physically active, and working life, as well as concerns about environmental pollution, unequal global distribution of resources,
This project aimed to provide connectivity between rural communities in Latin America using wireless technology. Key activities included:
1. Creating a communal wireless network between 3 rural communities and a mobile learning center operating within the project area.
2. Developing a modular system for network expansion, directed by community members and leaders for social and educational uses.
3. Elaborating documents outlining the design, implementation and utilization of the network topology and wireless equipment. This information would serve as a basis for replicating the network in other rural areas of the region.
The project had a positive impact, connecting the communities and providing Internet access, while also building local technical capacity. Further work included regular maintenance and improvements to ensure
This document provides a high-level overview of compliance programs and trends across different jurisdictions. It discusses how many countries have recently strengthened legislation and enforcement actions against corruption. An effective compliance program is the best way to prevent corrupt payments from taking place. Focusing compliance efforts on the major economies will cover the vast majority of business dealings, but nuances remain across jurisdictions that require tailoring compliance policies appropriately.
- The coaching aims to help the person or team find their own resources and solutions through questioning that facilitates reflection.
- The coach builds understanding by encouraging exploration of needs, responsibilities and challenges in a constructive discussion.
- Applications include supporting employee development, managing projects, conducting strategic discussions and fostering team cohesion.
1) People should prepare healthy snacks to avoid being tempted by junk food.
2) Eating slowly and being mindful of fullness cues from the stomach helps control portions.
3) A variety of fruits, vegetables, proteins and grains in each meal keeps you satisfied for longer.
This document discusses ways to measure and promote innovation in organizations. It provides three key points:
1. Output measures like new products and patents don't necessarily guide improvements, which require changes in employee behavior and decision-making through modifying procedures, structures, incentives and culture.
2. Common barriers to innovation include annual budgets, clearly specified outcomes, strict quality processes, lean systems with no slack, and defined roles, rather than cross-functional collaboration and experimentation.
3. Promoting innovation requires developing trust across functions and with new partners through open knowledge sharing, speedy decision-making, and accepting failure. Changing organizational design and behaviors can help organizations innovate.
The document discusses Stephen M.R. Covey's book "The Speed of Trust" and provides an overview of Covey's background and insights from the book. It describes how Covey argues that trust is a key driver of organizational performance and outlines the five waves of trust development, from self trust to societal trust. The document also summarizes some of the behaviors that Covey says can help build trust in relationships.
The document is from an English class lesson plan about reading comprehension and the story "Lucky the Elephant that Could Paint." It introduces an indicator of learning about understanding story structure with a beginning, middle, and end. The lesson plan explores how elephants can paint using their long trunks. It provides contextualization and conceptualization about Lucky the elephant and his owner Ning, who teaches Lucky to use his trunk to paint pictures. The action section has students read the story and answer questions about Lucky learning to paint and his relationship with Ning.
Working in the UnOffice: A Guide to Coworking for Indie Workers, Small Busine...Night Owls Press
The first all-around guidebook to coworking for small businesses and organizations looking to change how they work. See www.CoworkingGuide.com for more information.
The basic structure of the Arduino programming language is fairly simple and runs in at least two parts. The setup function is called once when the program starts, and is used to initialize variables and pin modes. The loop function is called repeatedly and is where the core of the program is placed. This notebook serves as a convenient reference for the most common elements of the Arduino language and illustrates their usage with examples and code fragments. It includes many functions of the core library followed by an appendix with sample sketches.
This notebook serves as a convenient, easy-to-use programming reference for the command structure and basic syntax of the Arduino microcontroller. It begins with the basic setup function required to run programs on Arduino and illustrates the two main functions - setup and loop. This includes many common functions of the core library followed by an appendix with sample schematics and starter programs. Overall, this provides a simple introduction to Arduino programming syntax for beginners.
A estetica da recepção e as prátocas de leitura do bibliotecárioDaliane Nascimento
This article uses the theoretical framework of aesthetics of reception conceived by Hans Robert Jauss to analyze the reading performed by librarians in contexts of thematic representation collections. It establishes a dialogue with the basic concepts of expectation horizon, effect, emancipation and implied reader conceived by Jauss. The article presents librarians as implied readers who mediate between the diverse textual materials contained in the library collections and its potential users. It is verified that reading done by this professional places them as an interpretative agent that can potentially produce multiple significations for an information, not restricting, seeing as they interact with the cultures that integrate the library.
Search Marketing Tactics For Online Retailers this Holiday SeasonARC Science
According to eMarketer and comScore, holiday e-commerce spending is projected to grow by about 12%. However, current market conditions suggest differently - a drop in consumer spending may dampen an otherwise rosy outlook for the holiday shopping season.
The document discusses a baby's development between 4-6 months, noting they will have greater control over their body through skills like rolling and sitting up, learn that their actions can make things happen, and enjoy anticipating routines which gives them a sense of control.
Green Grocers conducted a survey to understand customers' grocery shopping and media habits in order to develop an effective media sales plan for 2012. The survey found that their target audience is women ages 35-54 who are health and environment conscious. It also revealed that customers most often shop at the store for organic foods and prepared meals and listen to radio while commuting to work or doing household chores.
This lecture outlines the legal and tax considerations of starting a business, including how to register and structure your business. You are introduced to the importance of understanding the entire “ecosystem” of your business, including distribution partners, industry contacts, lawyers and human resource specialists.
The Family Office Association seeks to establish and sustain the most trusted and respected global membership organization exclusively focused on providing resources, education and guidance for single family offices and individuals and families of wealth. FOA hosts peer-to-peer roundtables, monthly breakfast forums, and member-led peer groups to share best practices for maintaining multi-generational family wealth using a foundation of values, education and purpose through their own customized single family office. Membership is by invitation only and information will be kept absolutely confidential with no exceptions.
The document discusses how application and content providers can leverage telecom carriers' networks through Application Programming Interfaces (APIs) to deliver new subscriber services. It describes how carriers are driving enhanced communications by opening their networks to application developers and content providers. The application ecosystem created through APIs bridges the gap between applications and networks to deliver a better connected experience for users.
1. A description of the properties of solids, liquids, gases, and the phase transitions between them including melting, freezing, boiling, and condensation.
2. An explanation of how heating or cooling can cause a phase transition and how the application of pressure or temperature changes can shift the phase transition temperatures.
3. Details about characteristics of each state including density, compressibility, surface tension, viscosity, and thermal conductivity.
This study analyzed the tendency of increasing stress consumption and Greenhouse-gas emissions (GHG-emissions) in today's Swedish post-modern consumption society (as well as in many other post-modern cultures) and potential behavioral changes towards a more sustainable and climate-neutral lifestyle. Psychological theories were selected to illustrate an alternative for a happier lifestyle with decreased stress and GHG-emissions. A model for behavior change integrating attitudes, norms, self-efficacy and intentions for making climate-neutral choices was constructed. The study found that quality of life in this sample was associated with spending time with family and friends, being physically active, and working life, as well as concerns about environmental pollution, unequal global distribution of resources,
This project aimed to provide connectivity between rural communities in Latin America using wireless technology. Key activities included:
1. Creating a communal wireless network between 3 rural communities and a mobile learning center operating within the project area.
2. Developing a modular system for network expansion, directed by community members and leaders for social and educational uses.
3. Elaborating documents outlining the design, implementation and utilization of the network topology and wireless equipment. This information would serve as a basis for replicating the network in other rural areas of the region.
The project had a positive impact, connecting the communities and providing Internet access, while also building local technical capacity. Further work included regular maintenance and improvements to ensure
This document provides a high-level overview of compliance programs and trends across different jurisdictions. It discusses how many countries have recently strengthened legislation and enforcement actions against corruption. An effective compliance program is the best way to prevent corrupt payments from taking place. Focusing compliance efforts on the major economies will cover the vast majority of business dealings, but nuances remain across jurisdictions that require tailoring compliance policies appropriately.
- The coaching aims to help the person or team find their own resources and solutions through questioning that facilitates reflection.
- The coach builds understanding by encouraging exploration of needs, responsibilities and challenges in a constructive discussion.
- Applications include supporting employee development, managing projects, conducting strategic discussions and fostering team cohesion.
1) People should prepare healthy snacks to avoid being tempted by junk food.
2) Eating slowly and being mindful of fullness cues from the stomach helps control portions.
3) A variety of fruits, vegetables, proteins and grains in each meal keeps you satisfied for longer.
This document discusses ways to measure and promote innovation in organizations. It provides three key points:
1. Output measures like new products and patents don't necessarily guide improvements, which require changes in employee behavior and decision-making through modifying procedures, structures, incentives and culture.
2. Common barriers to innovation include annual budgets, clearly specified outcomes, strict quality processes, lean systems with no slack, and defined roles, rather than cross-functional collaboration and experimentation.
3. Promoting innovation requires developing trust across functions and with new partners through open knowledge sharing, speedy decision-making, and accepting failure. Changing organizational design and behaviors can help organizations innovate.
The document discusses Stephen M.R. Covey's book "The Speed of Trust" and provides an overview of Covey's background and insights from the book. It describes how Covey argues that trust is a key driver of organizational performance and outlines the five waves of trust development, from self trust to societal trust. The document also summarizes some of the behaviors that Covey says can help build trust in relationships.
The document is from an English class lesson plan about reading comprehension and the story "Lucky the Elephant that Could Paint." It introduces an indicator of learning about understanding story structure with a beginning, middle, and end. The lesson plan explores how elephants can paint using their long trunks. It provides contextualization and conceptualization about Lucky the elephant and his owner Ning, who teaches Lucky to use his trunk to paint pictures. The action section has students read the story and answer questions about Lucky learning to paint and his relationship with Ning.
El documento habla sobre la importancia de la privacidad y la seguridad en línea. Explica que los usuarios deben tomar medidas para proteger su información personal en Internet, como usar contraseñas seguras y actualizadas, y estar atentos al phishing. También enfatiza que las empresas deben implementar medidas de seguridad sólidas para proteger los datos de los clientes.
12 erros que cometemos durante a apresentação de um trabalhoNey Ricardo
Este documento lista 12 erros comuns cometidos durante apresentações de trabalhos, incluindo não se destacar, começar pedindo desculpas, não deixar claro o motivo da reunião e reagir defensivamente às perguntas do cliente. O documento enfatiza a importância de estar preparado, conduzir o cliente ao feedback necessário e se concentrar no cliente, não no próprio ego.
This document contains results from examinations taken by students in the M.Tech programs for Geotechnical Engineering and Structural Engineering at Shri Ramdeobaba College of Engineering and Management. For both programs, lists of students are provided who were declared successful or unsuccessful in their second semester examinations. The successful students' roll numbers, registration numbers, subject codes, grades and semester grade point averages are displayed. Examination codes and corresponding grade scales are also defined.
This webinar provided instructions for participants in the NEBHE Developmental Math Demonstration Project Kick-Off Webinar. Participants were instructed on how to access audio, mute their microphones when not speaking, and how to ask questions. The webinar then introduced the presenters and participating institutions. An overview of the Memorandum of Understanding and upcoming training workshop was also provided.
The document discusses punctuation marks used in English writing. It identifies 11 types of punctuation marks including periods, commas, semicolons, colons, dashes, question marks, exclamation marks, brackets, apostrophes, quotation marks, and capital letters. The purpose of punctuation is to help with pausing, stressing words, and clearly expressing and linking thoughts. Students will learn to identify punctuation marks and use them correctly in sentences. An activity requires students to watch a video about punctuation on an online platform.
The document outlines the typical 5-stage customer decision making process for purchases, noting that for routine purchases like food, some stages may be skipped or reversed. It then provides details on each stage, focusing on how customers recognize needs internally or externally, search for information from various sources, evaluate alternatives based on price, quality and availability, make purchases while checking for expiration dates and tampering, and finally evaluate their post-purchase experience.
The document expresses optimism for the coming year through a series of statements beginning with "that". It envisions the year as glorious with every challenge having support, good luck blessing each day, grey days still being beautiful, and beauty breaking any ice. It wishes that receiving friendship or love will never be out of reach, raging rivers will stay in their course, and life will never be lonely. It presents these sentiments with deep affection and hopes that darkest times will be driven out by color. The document wishes everyone a wonderful new year with health, wealth and happiness.
Christian Bason comes to MaRS for the first event of the Inspiring Action for Social Impact Series - a national program that presents international thought leaders, applied learning and practical strategies for social innovation in Canada. The Inspiring Action for Social Impact Series is presented by Social Innovation Generation (SiG), PLAN Institute and the Public Policy Forum. It will tour throughout Canada in 2011.
Building Your Brand With Wellness - Inova Health System's FitFor50 program@chrisboyer LLC
This document provides an overview of branding and wellness initiatives. It discusses how focusing on wellness can improve health outcomes and generate other business for hospitals. The FitFor50 campaign at Inova Health System aimed to engage 50-year-olds in preventative health and raise awareness of wellness services through its website and other promotional activities. The campaign saw strong engagement online and in social media and helped drive participants to health-related events. Future opportunities discussed include deeper physician involvement, enhancing the online experience, and further analyzing the return on investment of wellness programs.
SEO - It Works Even if You Don’t Know How or Why Wolfgang Weicht
SEO involves optimizing websites to rank higher in search engine results. Some key aspects of SEO include creating great content, keyword research and optimization, link building, and using analytics to test and improve performance. Regular testing and improvements are important to maintain high search rankings over time as search algorithms and competitors evolve.
The Case for B2B Social Media: Womma WebinarSandra Fathi
The document discusses using social media for B2B purposes. It outlines how brands can use social media to build awareness, educate customers, and generate leads. Sample tools and best practices are provided, such as developing a social media policy and measuring engagement. The presentation aims to demonstrate how social media can benefit B2B companies.
The document summarizes the analysis of a series of potential energy solutions over multiple iterations. It begins by outlining an initial potential energy solution using four components with assigned values. Through further iterations, it modifies the values and components of the solution, concluding with a potential energy solution using three components.
Using Social Media to Enhance Civic Participation: Executive Summary and Guid...Yasmin Fodil
This document is an abridged version of our full report Using Social Media to Enhance Civic Engagement in U.S. Federal Agencies, and includes our executive summary of findings and recommendations as well as a set of tools that agencies can use to help with implementation.
8 Steps to Maximize Your Financial Aid PackageBrian Davidson
The document discusses financial aid options for a student-athlete. It provides 3 steps:
1) Calculate how much money the student will need for school tuition and expect to receive from the university for their academic/athletic scholarship.
2) Consider if the student's family income makes them eligible for other need-based financial aid from the university.
3) Explore hidden money that some colleges have available for students they need for their athletic teams.
Impacts of collaborative consumption on traditional industries: scenarios for...David Chapuis
Collaborative consumption has a long history dating back to prehistoric times when hunter-
gatherer societies collaborated to share food and resources. With the agricultural revolution
and rise of cities, communities grew and greater social stratification emerged. The industrial
revolution concentrated power in the hands of private owners. However, the rise of the
information age enabled new forms of collaboration through technologies like Usenet. This
laid the foundation for the modern collaborative consumption movement by allowing sharing
of information and resources on a global scale through digital networks.
DG Precision Manufacturing specializes in precision abrasive waterjet machining. They serve customers throughout the United States, Canada, and Mexico with their most complex metal machining needs. Their shop uses the latest machine tool technology from leading companies like Omax, KMT, and Flow to machine most metal materials up to 6 inches thick.
The document discusses renewable energy systems and ICO's commitment to developing reliable and sustainable energy solutions. It outlines ICO's approach, which includes [1] standardizing processes to ensure high quality across all projects, [2] focusing on customer satisfaction and exceeding expectations, and [3] maintaining and testing systems to guarantee reliability over the long term. ICO aims to become a leader in renewable energy through quality installations and customer-focused solutions.
Influencer and Content Marketing - Lee Odden at Content Marketing World 2014TopRank Marketing Agency
Presentation at Content Marketing World 2014 on the intersection of influencer marketing and content marketing. Influencers + Content Marketing = A Powerful Way to Grow your Business. A case study on how TopRank Online Marketing launched a co-created content campaign with content marketing industry influencers to promote the 2014 CMWorld conference.
Al Fazl International - 27 November 2015 Weekly UKmuzaffertahir9
(1) This document provides information about counselling sessions held from March 2015 to March 27, 2015. 45 counselling sessions were held with 192 people participating. The sessions took place in several Dutch cities.
(2) Details are given about the types of counselling provided, including income support, motivating grassroots efforts, and addressing neutral grudges. Collection efforts in the UK raised 1.2 million pounds with 1/3 going to a food bank charity.
(3) Background is given on the organization holding counselling sessions, including its founding in 1969 and charitable status. Participant numbers and locations of past sessions are listed.
With nearly 90% of the US adult population aware of Facebook, it stands to reason that most businesses are looking at ways they can utilize a variety of popular social media channels to reach out to customers and prospects. But does that mean it\'s right for your business?
Presented by Kristin Sundin Brandt as part of the Family Business Association\'s Wednesday Webinar Series.
Lactic acid bacteria play an important role in the food industry due to their significant contributions to the flavor, texture, sensory characteristics, therapeutic properties, and nutritional value of many food products. This group includes several genera such as Lactobacillus, Lactococcus, Streptococcus, Enterococcus, Leuconostoc, Pediococcus, and Weisella that produce lactic acid through fermentation. Lactic acid bacteria are widely used in the production of fermented foods and beverages like cheeses, yogurts, kefir, kimchi, kombucha, sauerkraut and others,
1. The document provides an overview of enterprise risk management (ERM) frameworks, including their purpose, components, and principles. It describes the key elements of an ERM framework as establishing the context, designing the framework, implementing risk management, monitoring and reviewing, and continually improving the process.
2. Several frameworks are discussed and compared, including COSO, AS/NZS, and ISO 31000. The COSO framework is presented as the most widely used standard for designing, implementing and monitoring risk management. It views ERM as a process to identify potential events, assess risks, develop risk responses, and provide assurance.
3. Successful ERM requires establishing the right organizational tone and culture, as well
- The document provides instructions for making bread sculptures using flour, yeast, sugar, milk, and eggs.
- The instructions list the ingredients and describe steps like mixing the dough, shaping it into balls, and baking the sculptures in the oven.
- Details are given for forming different shapes like flowers or animals and baking the sculptures until they are golden brown.
This report provides a market overview of trends in cloud computing based on surveys of IT professionals and businesses. Some key findings include:
- Cloud revenues and adoption continue to grow significantly as more organizations utilize cloud solutions. Channel partners are also expanding their cloud offerings and services.
- Understanding of cloud concepts is increasing, but discussions around definitions and terminology may still be necessary as new entrants emerge.
- The impact of cloud on the IT job market is debated, as jobs are both lost and created due to cloud adoption and outsourcing. However, demand for cloud skills continues to rise.
- While concerns over data security, vendor lock-in and reliability remain for some organizations, overall cloud adoption is
2023 Speaking Brochure - Jo Saunders - optimsed.pdfJo Saunders
This document provides guidance on how teams can leverage LinkedIn to increase their collective visibility, influence, and impact. It recommends developing a strategic approach that encourages contribution and champions success for the organization. Specific tactics include building personal brands and professional networks, engaging audiences with thoughtful content, and using social selling techniques to generate qualified leads. An expert LinkedIn methodology underpins proven frameworks, insights, and deep knowledge to connect influence and make a bigger impact.
This document discusses a proposed sponsorship campaign for Southern Materials that includes exclusive sponsorship of an online Pro Football contest on KY3.com and KSPR.com from September to January. The total cost for Southern Materials is $5,000 or $1,000 per month. Promotion would include branding on contest pages, banners, email/text blasts, and on-air promotions to drive over 60,000 viewers to participate. The goal is to increase Southern Materials' exposure and generate new customers and sales leads.
The document summarizes a workshop on maximizing marketing efforts for electrical distributors. The workshop will include a review of a study on best practices in electrical marketing, networking sessions focused on five contemporary marketing themes, and a deep dive into the highest priority theme for participants. Attendees will work to collect ideas and insights from others and implement at least one best practice from the workshop in the following year. The goal is for distributors to improve their marketing performance and productivity.
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This document summarizes the costs and metrics for a promotional campaign sponsoring a football contest on KY3.com and KSPR.com to generate new customers. The total cost is $5,000 which will be paid in $1,000 monthly installments from September to January. The campaign aims to register 1,160 new customers to break even, or 1,250 for a 25% ROI. It will increase exposure through the contest websites, email/text blasts, on-air promotions and banners, targeting the large audience of pro football fans.
SMC Marketing's goal is to create more sales opportunities for its Sales Force. The 2013 marketing programs include creating case studies of past clients, issuing bi-monthly press releases to publications about solutions and community involvement, sending a monthly newsletter featuring products from each division, and sending precision emails about specialized products. The document then outlines focused marketing strategies and tactics for each division.
SMC Marketing aims to increase sales opportunities for its sales force by transforming into a solution provider ahead of the technology curve. Key goals for 2013 include creating a metrics system, improving brand awareness through conventional and social media, and implementing more technology. A Co-op Funds Coordinator position is proposed to track ROI, allocate funds to programs, and discover $45k in vendor funds.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
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Every industrial revolution has created a new set of categories and a new set of players.
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Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
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1. How to capture video testimonials that convert from your audience 🎥
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Company Valuation webinar series - Tuesday, 4 June 2024
Mc2012 donna burnette handout
1. 2012 AdVenture Marketing
Conference
The Speed of Trust
Presenter: Donna Burnette
Tuesday, August 21
Note: The information and suggestions presented should serve only as a foundation for further
analysis. The National Association of Electrical Distributors hereby disclaim any and all
responsibility or liability which may be asserted or claimed arising from or claimed to have arisen
from reliance upon the information or utilization of the information contained in this packet of
materials.
2. Global Speed of Trust Practice®
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AdVenture Conference 2012!
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even redefine values.
my mind.
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
I have a difficult time setting I am able to consistently make and
and achieving personal goals or 1 2 3 4 5 keep commitments to myself and to
The ability to establish, grow, extend, and restore trust with
commitments. others.
all stakeholders—customers, business partners, investors
“Integrity” Score:
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 7
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
8. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
The 4 Cores: Self-Assessment94:!;<=!;>..
!"#$%&'&()*+,#,)%
!"#$!%&'()'*+
INTENT
MORE LIKE THIS < < | > > MORE LIKE THIS
I don’t really care that much
!"#$ %&'()#"
about people, except those closest I genuinely care about other people
$70'6!('!')86? It’s hard for me to think
to me.
$70'6!('!@471=!7&42!4*1!A&4,am deeply concerned about the
1 2 3 4 5 and
'074B2&?
about concerns outside of my own well-being of others.
$70'6!('!'2)C? in life.
challenges D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
6&7!H!5)AF&6&*G&?
I don’t think a lot about why I do I am consciously aware of my
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&! and I refine them to make
what I do. I’ve rarely, if ever, tried
1 2 3 4 5
motives
7('I:?
to do deep interior work to improve sure I’m doing the right things for
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H! right reasons.
my motives. the
1)*L6? 1&'67):&1?
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
In dealing with others, I usually
G)'6!4*1!('!A&4'074B2&? I actively seek solutions that provide
1 2 3 4 5
focus on getting what I want. a “win” for everyone involved.
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7! most5)AF2(4*G&P7&30246()*'!47&! people can clearly tell by the
Based on my behavior, people Other
&N6&7*42!G)AF2(4*G&P7&3024, I 422!6@&!A)7&!7&4')*!6)!&', I do that I really do have
wouldn’t necessarily think had 1 2 3 4 5 things
6()*'Q!I(22!670'6? interest in mind. 64B2('@!670'6?
their best their best interest in mind.
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! if$@&!670'6!:)0!B0(21!C(6@!)*&!
Deep down, I believe that someone
46!4!6(A&? gets something—resources,
else F&7')*!4G60422:!B0(21'!(6!C(6@! believe that there is more
I sincerely
A4*:? 1 2 3 4 5 than enough of everything to go
opportunities, credit—
around.
it means I don’t.
The ability to establish, grow, extend, and restore trust with
“Intent” Score:
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 8
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
9. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
The 4 Cores: Self-Assessment 94:!;<=!;>..
!"#$%&'&()*+,#,)%
!"#$!%&'()'*+
CAPABILITIES
MORE LIKE THIS < < | > > MORE LIKE THIS
There is a high match between my
I feel like I’m not really utilizing my %&'()#"
!"#$
$70'6!('!')86? in my current job. $70'6!('!@471=!7&42!4*1!A&4, and opportunities in the work
talents
1 2 3 4 5 talents
I’m doing.
'074B2&?
$70'6!('!'2)C? D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
$70'6!('!(*6&37(6:!)*2:? the knowledge or
I have not gained $70'6!('!&E042!F476'!5@474G, acquired the knowledge and
I have
6&7!H!5)AF&6&*G&? 5 mastered the skills required for my
fully developed the skills I need to 1 2 3 4
really be effective at work. job.
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
7('I:?
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
1)*L6? I seldom take time to improve my
1&'67):&1? I relentlessly upgrade and increase
$70'6!G4*L6!B&!A&4'07&1? work $70'6!488&G6'!B)6@!'F&&1!4*1!
knowledge and skills at or in 1 2 3 4 5 my knowledge and skills in all the
any other area in my life. G)'6!4*1!('!A&4'074B2&? important areas of my life.
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7! my strengths
I’m not really sure what 5)AF2(4*G&P7&30246()*'!47&!
I’ve identified my strengths, and
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&', greatest focus is on using them
are; I’m more focused on trying to 1 2 3 4 5 my
6()*'Q!I(22!670'6? my areas of weakness.
improve in 64B2('@!670'6? effectively.
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
F&7')*!4G60422:!B0(21'!(6!C(6@! how to effectively establish,
46!4!6(A&?this point, I really don’t know
At
I know
A4*:? 1 2 3 4 5 grow, extend, and restore trust, and I
much about how to build trust.
consciously work to make it happen.
The ability to establish, grow, extend, and restore trust with
“Capabilities” Score:
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 9
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
10. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
The 4 Cores: Self-Assessment 94:!;<=!;>..
!"#$%&'&()*+,#,)%
!"#$!%&'()'*+
RESULTS
MORE LIKE THIS < < | > > MORE LIKE THIS
I don’t have a very good track My track record clearly gives others
!"#$ certainly won’t
record. My resume %&'()#" the confidence that I will achieve
1 2 3 4 5
$70'6!('!')86? anyone’s socks off. $70'6!('!@471=!7&42!4*1!A&4,
knock the desired results.
'074B2&?
$70'6!('!'2)C? my efforts on doing what I’ve
I focus D)6@(*3!('!4'!84'6!4'!6@&! focus my efforts on delivering
I
been told to do. !"##$%)8!$70'6? 4 5 results, not activities.
1 2 3
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
When it comes to communicating6&7!H!5)AF&6&*G&?
I appropriately communicate my
$70'6(*3!F&)F2&!('!6))!7('I:? don’t say
my track record, either I D)6!670'6(*3!F&)F2&!('!A)7&! record to others in a way that
1 2 3 4 5 track
7('I:?
anything (I don’t want to brag), or I
inspires confidence.
say too much and turn people off.
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
1)*L6? 1&'67):&1?
$70'6!G4*L6!B&!A&4'07&1? I start.
I often fail to finish what $70'6!488&G6'!B)6@!'F&&1!4*1!
1 2 3 4 5
With rare exception, if I start
G)'6!4*1!('!A&4'074B2&?something, I finish it.
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? don’t worry so much aboutG4*!B&!7&'6)7&1? 4 5 I consistently get results in ways
I how I
1 2 3
get results—just that I get them.
#47B4*&'!MN2&:!702&'!O)7! 5)AF2(4*G&P7&30246()*'!47&!inspire trust.
that
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
“Results” Score:
6()*'Q!I(22!670'6? 64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
Integrity:
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
Intent:
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
Capabilities:
Results:
The ability to establish, grow, extend, and restore100
TOTAL: / trust with
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 10
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
11. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
94:!;<=!;>..
!"#$%&'&()*+,#,)%
Now looking at your Self Assessment, what Core of Credibility is your strength?
!"#$!%&'()'*+
___________________________________________________________
What Core of Credibility would you like %&'()#"
!"#$ to improve?
$70'6!('!')86? $70'6!('!@471=!7&42!4*1!A&4,
'074B2&?
____________________________________________________________
$70'6!('!'2)C? D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
$70'6!('!(*6&37(6:!)*2:? above, turn the card over and read the “accelerators”. Then list
For the core you listed $70'6!('!&E042!F476'!5@474G,
6&7!H!5)AF&6&*G&?
actions you might take to increase the core of credibility you listed.
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
_____________________________________________________________
7('I:?
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
_____________________________________________________________
1)*L6? 1&'67):&1?
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
_____________________________________________________________
G)'6!4*1!('!A&4'074B2&?
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7! Behaviors of Highly Trusted” people and discuss how these
Next we will dig into the “13 5)AF2(4*G&P7&30246()*'!47&!
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
behaviors will help you to strength your credibility.
6()*'Q!I(22!670'6? 64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
The ability to establish, grow, extend, and restore trust with
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 11
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
12. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
94:!;<=!;>..
The 13 Behaviors of High-Trust Leaders
!"#$%&'&()*+,#,)%
!"#$!%&'()'*+
1. Talk Straight
!"#$
2. Demonstrate Respect %&'()#"
$70'6!('!')86? $70'6!('!@471=!7&42!4*1!A&4,
3. Create Transparency
'074B2&?
$70'6!('!'2)C?Right Wrongs
4. D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
5. Show Loyalty
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
6. Deliver Results 6&7!H!5)AF&6&*G&?
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
7. Get Better 7('I:?
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
8. Confront Reality
1)*L6? 1&'67):&1?
9. Clarify Expectations $70'6!488&G6'!B)6@!'F&&1!4*1!
$70'6!G4*L6!B&!A&4'07&1?
G)'6!4*1!('!A&4'074B2&?
10. Practice Accountability
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? 11. Listen First G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7!
12. Keep Commitments5)AF2(4*G&P7&30246()*'!47&!
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
6()*'Q!I(22!670'6?
13. Extend Trust 64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
The ability to establish, grow, extend, and restore loudly than what you say.
What you do speaks more trust with
all stakeholders—customers, business partners, investors proverb Quaker
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 12
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
13. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
Behaviors Exercise
Scenario 1
94:!;<=!;>..
!"#$%&'&()*+,#,)%
A manufacturer introduces a promotion to distribution. As you begin to evaluate the
!"#$!%&'()'*+
promotion, you realize that it is very expensive to implement and you are concerned that
it won't be effective. It's certainly going to cost more funds than the manufacturer is
providing you! On top of this, they brought the promotion to you after the product
!"#$ %&'()#"
launch date How do you handle this situation with your manufacturer?
$70'6!('!')86? $70'6!('!@471=!7&42!4*1!A&4,
'074B2&?
Discuss the scenario with your team and answer the following questions:
$70'6!('!'2)C? D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
What would you say and do in this situation?
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
6&7!H!5)AF&6&*G&?
What would your intent be and how might you declare your intent?
$70'6(*3!F&)F2&!('!6))!7('I:? Trust would you use in your conversation?
What three or four Behaviors of D)6!670'6(*3!F&)F2&!('!A)7&!
7('I:?
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
Scenario 2
1)*L6? the new product hit the market, it didn't live up to customer expectations and now
When 1&'67):&1?
customers are complaining. Your sales representative contacts you.
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
G)'6!4*1!('!A&4'074B2&?
Discuss the scenario with your team and answer the following questions:
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? you say and do in G4*!B&!7&'6)7&1?
What would this situation?
#47B4*&'!MN2&:!702&'!O)7! 5)AF2(4*G&P7&30246()*'!47&!
&N6&7*42!G)AF2(4*G&P7&3024, How might you declare your intent?
What would your intent be? 422!6@&!A)7&!7&4')*!6)!&',
6()*'Q!I(22!670'6? 64B2('@!670'6?
What three or four Behaviors of Trust would you use in your conversation?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
Scenario 3
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! is $@&!670'6!:)0!B0(21!C(6@!)*&!are. You sense this person
A new member of your team quite a bit younger than you
46!4!6(A&? as out-of-touch with new realities. You decide to meet with this person.
sees you F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
Discuss the scenario with your team and answer the following questions:
The ability to would you saygrow, in this situation? restore trust with
What establish, and do extend, and
all stakeholders—customers, business you declare your intent?
What would your intent be? How might partners, investors
and co-workers—isfour Behaviors of Trust would you use in your conversation?
What three or
the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 13
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
14. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
Extending Trust 94:!;<=!;>..
!"#$%&'&()*+,#,)%
Learning how to extend “Smart Trust” is a function of two factors: propensity to trust and analysis. “Propensity
to trust” is primarily a matter of the heart—your willingness or tendency to trust others. “Analysis” is a matter
!"#$!%&'()'*+ mind—wisely assessing the job to be done, the risk involved, and the credibility of the organization or
of the
person involved.
“SMART TRUST” MATRIX™
!"#$ %&'()#"
$70'6!('!')86?
1 $70'6!('!@471=!7&42!4*1!A&4,
2
HIGH
'074B2&?
$70'6!('!'2)C? Gullibility Judgment
D)6@(*3!('!4'!84'6!4'!6@&!
PROPENSITY TO TRUST
BLIND TRUST
!"##$%)8!$70'6? SMART TRUST
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
6&7!H!5)AF&6&*G&?
3 4
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
7('I:?
Indecision Suspicion
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
1)*L6? 1&'67):&1?
NO TRUST DISTRUST
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
LOW
G)'6!4*1!('!A&4'074B2&?
M*G&!2)'6=!670'6!G4*L6!B&! LOW ANALYSIS HIGH
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7! 5)AF2(4*G&P7&30246()*'!47&!
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
The 3 Vital Variables
6()*'Q!I(22!670'6? to balance and consider in extending trust:
The 3 Vital Variables
64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
1. Opportunity or job to be done (the situation)
4*1!2&47*&1?
2. Risk involved
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
Three risk factors to consider:
46!4!6(A&? Possible outcomes F&7')*!4G60422:!B0(21'!(6!C(6@!
Likelihood of outcomes A4*:?
Importance and visibility of outcomes
3. Credibility (character/competence) of the person(s) involved given the situation/job
The ability to establish, grow, extend, and restore trust with
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 14
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
15. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
94:!;<=!;>..
Behaviors Exercise
!"#$%&'&()*+,#,)%
!"#$!%&'()'*+
Review the Trust Action Cards.
• !"#$ %&'()#"
Pick one behavior that is your greatest strength. Write it down here.
$70'6!('!')86? $70'6!('!@471=!7&42!4*1!A&4,
! '074B2&?
______________________________________________________
$70'6!('!'2)C? behavior that is your greatest area of opportunity. Write it down here.
• Pick one D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
$70'6!('!(*6&37(6:!)*2:?
! $70'6!('!&E042!F476'!5@474G,
______________________________________________________
6&7!H!5)AF&6&*G&?
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
Identify a relationship you would like to improve.
7('I:?
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
1)*L6? Who is it with?
• 1&'67):&1?
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
! G)'6!4*1!('!A&4'074B2&?
_______________________________________________________
M*G&!2)'6=!670'6!G4*L6!B&! is a need to increase trust?
• What tells you there
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7!
! 5)AF2(4*G&P7&30246()*'!47&!
_______________________________________________________
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
6()*'Q!I(22!670'6? 64B2('@!670'6?
• What 3-4 behaviors will be most helpful in growing trust in this relationship?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
!
4*1!2&47*&1?
________________________________________________________
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
The ability to establish, grow, extend, and restore trust with
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 15
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
16. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
94:!;<=!;>..
!"#$%&'&()*+,#,)%
!"#$!%&'()'*+
!"#$ %&'()#"
$70'6!('!')86? $70'6!('!@471=!7&42!4*1!A&4,
'074B2&?
Organizational Trust
$70'6!('!'2)C? D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
6&7!H!5)AF&6&*G&?
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
7('I:?
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
1)*L6? 1&'67):&1?
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
G)'6!4*1!('!A&4'074B2&?
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7! 5)AF2(4*G&P7&30246()*'!47&!
Dramatically Increasing Your Team’s Credibility
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
6()*'Q!I(22!670'6? 64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!employees
The surest way to make your
4*1!2&47*&1? trustworthy is to trust them.
J)0!B0(21!670'6!)*&!F&7')*! —Charles Handy, Fellow, London Business School
$@&!670'6!:)0!B0(21!C(6@!)*&!
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
The ability to establish, grow, extend, and restore trust with
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 16
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
17. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
94:!;<=!;>..
THE 4 CORES OF CREDIBILITY
!"#$%&'&()*+,#,)%
!"#$!%&'()'*+
CHARACTER
Does My Organization Have Does My Organization Have
!"#$
Integrity? %&'()#" Intent?
Good
$70'6!('!')86? Do our structures and systems
$70'6!('!@471=!7&42!4*1!A&4, a culture of
Do we have
'074B2&?of
reflect a basic paradigm caring for one another? our
$70'6!('!'2)C? respect and trust? D)6@(*3!('!4'!84'6!4'!6@&! our customers?
work?
!"##$%)8!$70'6?
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
Do we have a culture of
6&7!H!5)AF&6&*G&? Do we want everyone to win?
honesty? humility?
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
7('I:? Are the systems set up to
J)0!&(6@&7!@4K&!670'6!)7!:)0! to$70'6!G4*!B&!B)6@!B0(26!H! cooperation vs.
Do we listen one another’s reward
1)*L6? ideas? 1&'67):&1? competition?
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
G)'6!4*1!('!A&4'074B2&?
Can we make and admit Does the system encourage
M*G&!2)'6=!670'6!G4*L6!B&!
mistakes? people to share ideas and
7&'6)7&1? G4*!B&!7&'6)7&1? information freely?
#47B4*&'!MN2&:!702&'!O)7! 5)AF2(4*G&P7&30246()*'!47&!
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
Do our structures and systems
6()*'Q!I(22!670'6? encourage ethical behavior?
64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
The ability to establish, grow, extend, and restore trust with
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 17
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
18. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
94:!;<=!;>..
!"#$%&'&()*+,#,)%
THE 4 CORES OF CREDIBILITY
!"#$!%&'()'*+
COMPETENCE
!"#$ the Capabilities %&'()#" My Organization Get
What Are of Does
$70'6!('!')86? Organization? $70'6!('!@471=!7&42!4*1!A&4,
My Results?
'074B2&?
Do we attract and retain Do we deliver what we
$70'6!('!'2)C? the talents, attitudes, skills, promise?
D)6@(*3!('!4'!84'6!4'!6@&!
knowledge, and style
!"##$%)8!$70'6?
(TASKS) to compete in
$70'6!('!(*6&37(6:!)*2:? market? $70'6!('!&E042!F476'!5@474G, rely on us to
today’s Can people
6&7!H!5)AF&6&*G&? fulfill commitments?
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
7('I:?
Do we have the right people
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H! have a track record
in the right seats on the bus? Do we
1)*L6? 1&'67):&1? that promotes confidence?
$70'6!G4*L6!B&!A&4'07&1?
Are we continuously
$70'6!488&G6'!B)6@!'F&&1!4*1!
G)'6!4*1!('!A&4'074B2&?
improving and innovating?
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7! 5)AF2(4*G&P7&30246()*'!47&!
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
6()*'Q!I(22!670'6? 64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
The ability to establish, grow, extend, and restore trust with
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 18
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
19. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
94:!;<=!;>..
!"#$%&'&()*+,#,)%
DISCUSS
!"#$!%&'()'*+
Where are we paying Trust Taxes?
!"#$ %&'()#"
$70'6!('!')86? $70'6!('!@471=!7&42!4*1!A&4,
'074B2&?
Where could we be earning Trust Dividends?
$70'6!('!'2)C? D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
6&7!H!5)AF&6&*G&?
$70'6(*3!F&)F2&!('!6))!7('I:? not inspire trust?
What system or process does D)6!670'6(*3!F&)F2&!('!A)7&!
7('I:?
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
1)*L6? 1&'67):&1?
______________________________________________________________________
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
G)'6!4*1!('!A&4'074B2&?
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7! 5)AF2(4*G&P7&30246()*'!47&!
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
6()*'Q!I(22!670'6? 64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
The ability to establish, grow, extend, and restore trust with
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 19
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
20. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
CREATE SYMBOLS OF TRUST 94:!;<=!;>..
!"#$%&'&()*+,#,)%
!"#$!%&'()'*+
Our Symbols of Trust Our Symbols of Distrust
!"#$ %&'()#"
$70'6!('!')86? $70'6!('!@471=!7&42!4*1!A&4,
'074B2&?
$70'6!('!'2)C? D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
6&7!H!5)AF&6&*G&?
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
7('I:?
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
1)*L6? 1&'67):&1?
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
G)'6!4*1!('!A&4'074B2&?
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7! 5)AF2(4*G&P7&30246()*'!47&!
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
6()*'Q!I(22!670'6? 64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
4*1!2&47*&1?
J)0!B0(21!670'6!)*&!F&7')*! $@&!670'6!:)0!B0(21!C(6@!)*&!
46!4!6(A&? F&7')*!4G60422:!B0(21'!(6!C(6@!
A4*:?
The ability to establish, grow, extend, and restore trust with
all stakeholders—customers, business partners, investors
and co-workers—is the key leadership competency of the
new, global economy. ,!#6&F@&*!9?!R?!5)K&:
AdVenture Conference 2012!
Franklin Covey Co. All rights reserved.! 20
,"%*:"%2*&.;"%:-)&".<*#02-72*1&7&)*"=%*>2?7&)2*-)*>>>37#224";)%=7)3@":*"%*@-00*AB9CDEFCGDBB3
! 8-'2*9
!"#$%&'()*+*,%-./0&.*!"12$*!"3*-.4*!"12$5&./*55!3*600*%&'()7*%272%124
21. Global Speed of Trust Practice®
/
#$&* !"##$*+,*#%-.# !
"#$%!#&''()*!$+,-..
/0(12(*3!4!502607&!)8!$70'6
Stop, Start, and Continue 94:!;<=!;>..
!"#$%&'&()*+,#,)%
With Trust as our Operating System:
!"#$!%&'()'*+ What will we Start doing?
!"#$ %&'()#"
$70'6!('!')86? we Stop doing?
What will
$70'6!('!@471=!7&42!4*1!A&4,
'074B2&?
$70'6!('!'2)C? D)6@(*3!('!4'!84'6!4'!6@&!
!"##$%)8!$70'6?
$70'6!('!(*6&37(6:!)*2:? $70'6!('!&E042!F476'!5@474G,
What will we Continue to do?6&7!H!5)AF&6&*G&?
$70'6(*3!F&)F2&!('!6))!7('I:? D)6!670'6(*3!F&)F2&!('!A)7&!
7('I:?
J)0!&(6@&7!@4K&!670'6!)7!:)0! $70'6!G4*!B&!B)6@!B0(26!H!
1)*L6? 1&'67):&1?
$70'6!G4*L6!B&!A&4'07&1? $70'6!488&G6'!B)6@!'F&&1!4*1!
G)'6!4*1!('!A&4'074B2&?
M*G&!2)'6=!670'6!G4*L6!B&!
7&'6)7&1? G4*!B&!7&'6)7&1?
#47B4*&'!MN2&:!702&'!O)7! 5)AF2(4*G&P7&30246()*'!47&!
&N6&7*42!G)AF2(4*G&P7&3024, 422!6@&!A)7&!7&4')*!6)!&',
6()*'Q!I(22!670'6? 64B2('@!670'6?
J)0!G4*L6!6&4G@!670'6? $70'6!G4*!B&!B)6@!6403@6!
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AdVenture Conference 2012!
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