This document provides information about an assignment for an MBA course. It includes details like the semester, subject code, credit hours, and asks students to send their semester and specialization to receive fully solved assignments via email or phone. The assignment is divided into two sets with multiple choice questions covering topics like defining communication, types of reading, advantages of intranets, communication wheels, types of meetings, and barriers to listening. Students are instructed to answer all questions in both sets for their internal assessment score.

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ASSIGNMENT
DRIVE FALL 2017
PROGRAM Master of Business Administration- MBA
SEMESTER Semester 1
SUBJECT CODE & NAME MBA102 - Business Communication
BK ID B1622
CREDITS 4
MARKS 30
Note –The Assignmentisdividedinto2 sets.You have to answer all questionsinboth sets.Average
score of both assignments scored by you will be considered as your IA score. Kindly note that
answers for 10 marks questions should be approximately of 400 words.
SET 1
Question. 1. Define communication. What are the characteristics of
communication?
Answer: When communication is referred in an organizational context, it is known as organizational
communication. According to William Scott: ‘Administrative communication is a process which
involves the transmission and accurate replication of ideas ensured by feedback for the purpose of
eliciting actions which will accomplish organizational goals.‘
Characteristics of Communication
Based on the above definitions there are certain characteristics of communication. These are:
 Communication involves at least two

Question. 2. What are the five types of reading?
Answer: With the latestadvancementsinthe fieldsof informationtechnologyreadinglarge amount
of information has become imperative and it is demanding more time and energy.There are mainly
five timesof readingstylesthatare ordinarilyusedwhile reading.These are discussedhere briefly: –

2. (a) Labeling:Labelinghelpsapersontorememberthe contextof adocument,memorandumorletter.
Here intentionisnottogo indetail intotacts.In labellingwe surveythe textinthe followingmanner:
we lookat the title,sectionheadings,andspecialprint,illustrations,graphsandtables.Thenwe build
up an idea ol what the text as a whole is about
(b) Skimming: Skimming means exploratory reading so as to have general view of a document. It is
considered the most valuable reading tool of the busy office assistants as well as middle executives.
Here one allowshis/hereyestowanderacrossthe pagewithoutregularfixation.Theeyesmove where
they want to, trying to pick out important words.
Question. 3. Mention the advantages and disadvantages of intranet.
Answer: Advantages of Intranet
There are number of advantages of intranet discussed below
 Intranetsofferingworkforce productivitywhichcanhelpusertofindandobserveinformation
very fast. User may also use applications according to their roles and tasks. Through web
browsera usercan get access to entire contentsof any website fromanywhere orany time.
Intranetalso increase the abilityof employee’sbyperformingtheirjobconfidentlyveryfast,
and accurately.
 Intranetpermitsbusinesscompaniestoshareoutinformationtoemployeesaccordingtotheir
need or requirements. Employees may also link to appropriate data at their expediency.
 The bestadvantage offeredbyintranet iscommunicationswithinanorganizationorbusiness
company, landscape or portrait.

SET 2
Question. 1. Explain the wheel of communication. Who are the
internal stake holders in an organization?
Answer:Inwheel pattern,thereisaleaderatthe centerof all communication.Allothersare members
that stand at the same level in structure.
Here, all members can communicate with the leader and vice versa. But, members cannot interact
with each other. Sometimes, members do not even know of the existence of other members of the
same group.
This, pattern is taken as the best pattern of communication for any organization as leader can have
direct contact with all.

3. Communication problems are less and the methodis quick. There is no distortion of information by
other members of the group while passing
Question. 2. Define meeting. Explain types of meetings.
Answer: There are differenttypesof meetingswhichare calledondifferentoccasions.The following
is common types of meetings:
Types of Meetings
 Formal meeting: When any meeting is arranged by following official formalities,rules and
decorum then it is called formal meeting.
 Informal meeting: When any meeting is arranged without maintaining official rules and
regulation, it is called informal meeting. Such meeting can be called upon by giving short
notice using informal media. This type of

Question. 3. Explain the barriers to listening.
Answer: It is common, when listening to someone else speak, to be formulating a reply whilst the
other person is still talking. However, this means that we are not really listening to all that is being
said.
Even good listeners are often guilty of critically evaluating what is being said before fully
understandingthe messagethatthe speakeristryingtocommunicate. The resultisthatassumptions
are made and conclusionsreachedaboutthe speaker'smeaning,thatmightbe inaccurate. This and
othertypesof ineffective listening lead to misunderstandings and a breakdown in communication.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601