“An analysis of the gap in skill level between expatriate managers and host country managers (Subsidiary managers) to determine if the current training and development practices in MNC subsidiaries in China can minimize the skills gap”
Ud44132 bhu52973 734171_essay on succession planning - aiu (final)Donasian Mbonea
Succession planning was first introduced by Fayol who believed if succession planning needs were ignored, organizations would not be prepared to make necessary transitions (Rothwell, 1994; 2000; 2002; 2010).Succession planning allows an organization to prepare for the absence, departure, death, retirement or termination of an individual. Steele (2006) argues that succession planning has been used as a formalized method for dealing with changes in leadership for over fifty years. Originally used to anticipate smooth transitions at the top level in organizations, it has evolved into a process that many organizations view as a critical for key positions across functions and levels. While operational definitions vary, the core meaning has remained the same throughout the decades as the process of succession planning has evolved. Succession planning has been defined as: a means of identifying critical management positions, starting at the levels of project manager and supervisor and extending up to the highest position in the organization. Succession planning also describes management positions to provide maximum flexibility in lateral management moves and to ensure that as individuals achieve greater seniority, their management skills will broaden and become more generalized in relation to total organizational objectives rather than to purely departmental objectives (Rothwell, 2010. p.6). Succession Planning is a systematic and deliberate process of identifying, developing and tracking key individuals within the firm to prepare them for assuming senior and top level positions in future. Succession planning is a process used by small and large companies to provide for the future by ensuring that employees are recruited and trained to fill key role in the company. The company invests in current employees to take over key positions in the event of downsizing in management personnel, retirement, or death. Through the succession planning process; executives must recruit top employees, develop their knowledge, skills, and abilities (KSA) and prepare them for promotions in more challenging positions within the company.
The main objectives of this essay was to summarize the topic by defining succession planning as a concept, Literature review on succession planning, objectives of succession planning, process of succession planning, distinguish between succession planning and replacement as well as importance of succession planning to organization performance, review one case study on the topic. To achieve outstanding results using succession planning, an organization must develop an effective and highly focused strategy that centers on organizational excellence (Butler & Roche, 2002). .
In this 21st century with the advancement of time and technology, the whole operational system has totally changed in the business organization. As completely marketing structure as well as organizational is changing, with this the range of competition level is also increasing with time. In case of every business organization the HRM mean the Human Resource Management plays the most important role. The human resources management mainly maintain four basic functions namely the staffing, training and development, motivation and maintenance.
Analysing The Role Of Leadership and Management Style on the Performance of E...www.assignmentdesk.co.uk
It is rightly said that different types of leadership and management cause huge impact upon the performance of employees. Read this sample report to analyse the theoretical aspect of motivation and leadership for the business unit and how it will affect the performance level of employees.
Entrepreneurial Competencies as a Tool for Improve the Enterprise Growth and ...ijtsrd
Entrepreneurial competencies are important to entrepreneurship growth and enterprise development of the success. The purpose of this paper has to undertake a conceptual review of research on entrepreneurial competencies in order to functional and operational areas provide an included description of contributions relating to entrepreneurial competencies. The article research work towards review of the evaluation of the concept of competencies through particular reference to its use in the context of competencies for entrepreneur needs. Conceptual research draws together views on competence of an entrepreneur before exploring and summarizing research on the relationship between entrepreneurial competencies and business performance and growth. This report presents the state of the art on the topic of entrepreneurship competence identifying and comparing different theoretical and practical approaches from the academic and entrepreneurial world. Finally, the different perspectives adopted by researchers to the measurement of performance through entrepreneurial competencies are reviewed. Rajendra Prasad G R | Dr. Manjunath, K. R "Entrepreneurial Competencies as a Tool for Improve the Enterprise Growth and Entrepreneurial Activities: A Study" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38250.pdf Paper Url: https://www.ijtsrd.com/management/management-development/38250/entrepreneurial-competencies-as-a-tool-for-improve-the-enterprise-growth-and-entrepreneurial-activities-a-study/rajendra-prasad-g-r
Ud44132 bhu52973 734171_essay on succession planning - aiu (final)Donasian Mbonea
Succession planning was first introduced by Fayol who believed if succession planning needs were ignored, organizations would not be prepared to make necessary transitions (Rothwell, 1994; 2000; 2002; 2010).Succession planning allows an organization to prepare for the absence, departure, death, retirement or termination of an individual. Steele (2006) argues that succession planning has been used as a formalized method for dealing with changes in leadership for over fifty years. Originally used to anticipate smooth transitions at the top level in organizations, it has evolved into a process that many organizations view as a critical for key positions across functions and levels. While operational definitions vary, the core meaning has remained the same throughout the decades as the process of succession planning has evolved. Succession planning has been defined as: a means of identifying critical management positions, starting at the levels of project manager and supervisor and extending up to the highest position in the organization. Succession planning also describes management positions to provide maximum flexibility in lateral management moves and to ensure that as individuals achieve greater seniority, their management skills will broaden and become more generalized in relation to total organizational objectives rather than to purely departmental objectives (Rothwell, 2010. p.6). Succession Planning is a systematic and deliberate process of identifying, developing and tracking key individuals within the firm to prepare them for assuming senior and top level positions in future. Succession planning is a process used by small and large companies to provide for the future by ensuring that employees are recruited and trained to fill key role in the company. The company invests in current employees to take over key positions in the event of downsizing in management personnel, retirement, or death. Through the succession planning process; executives must recruit top employees, develop their knowledge, skills, and abilities (KSA) and prepare them for promotions in more challenging positions within the company.
The main objectives of this essay was to summarize the topic by defining succession planning as a concept, Literature review on succession planning, objectives of succession planning, process of succession planning, distinguish between succession planning and replacement as well as importance of succession planning to organization performance, review one case study on the topic. To achieve outstanding results using succession planning, an organization must develop an effective and highly focused strategy that centers on organizational excellence (Butler & Roche, 2002). .
In this 21st century with the advancement of time and technology, the whole operational system has totally changed in the business organization. As completely marketing structure as well as organizational is changing, with this the range of competition level is also increasing with time. In case of every business organization the HRM mean the Human Resource Management plays the most important role. The human resources management mainly maintain four basic functions namely the staffing, training and development, motivation and maintenance.
Analysing The Role Of Leadership and Management Style on the Performance of E...www.assignmentdesk.co.uk
It is rightly said that different types of leadership and management cause huge impact upon the performance of employees. Read this sample report to analyse the theoretical aspect of motivation and leadership for the business unit and how it will affect the performance level of employees.
Entrepreneurial Competencies as a Tool for Improve the Enterprise Growth and ...ijtsrd
Entrepreneurial competencies are important to entrepreneurship growth and enterprise development of the success. The purpose of this paper has to undertake a conceptual review of research on entrepreneurial competencies in order to functional and operational areas provide an included description of contributions relating to entrepreneurial competencies. The article research work towards review of the evaluation of the concept of competencies through particular reference to its use in the context of competencies for entrepreneur needs. Conceptual research draws together views on competence of an entrepreneur before exploring and summarizing research on the relationship between entrepreneurial competencies and business performance and growth. This report presents the state of the art on the topic of entrepreneurship competence identifying and comparing different theoretical and practical approaches from the academic and entrepreneurial world. Finally, the different perspectives adopted by researchers to the measurement of performance through entrepreneurial competencies are reviewed. Rajendra Prasad G R | Dr. Manjunath, K. R "Entrepreneurial Competencies as a Tool for Improve the Enterprise Growth and Entrepreneurial Activities: A Study" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38250.pdf Paper Url: https://www.ijtsrd.com/management/management-development/38250/entrepreneurial-competencies-as-a-tool-for-improve-the-enterprise-growth-and-entrepreneurial-activities-a-study/rajendra-prasad-g-r
The Evolution and Growth of HR Analytics ROI Based Approachijtsrd
Human resources HR analytics has recently developed an enormous curiosity in most organizations still they find challenging to move from operational reporting to strategic reporting analytics. Organizations are becoming more data focused by utilizing employee data to reach their strategic goals. Recent research studies have shown increased attention on HR analytics and its impact on business results. This paper is a conceptual study, with twofold objectives firstly, to provide evidence of implementation and growth of HR analytics from the literature review second, to study the impact of HR analytics focused with Return on Investment. The purpose of applying HR analytics is to give better decisions on utilizing HR metrics and predictive models which optimizes performance and better return on investment. The study indicates that conceptual and empirical studies in HR analytics resulted in a greater return on investment when compared to case based studies. Additionally, the study indicates that talent acquisition and learning and development are the main HR functions that generate the highest return on investment. This paper concludes that Choosing the right purpose and the right tool for the right moment of the intervention of HR analytics impact optimum organizational performance. Supriya. P. Inamdar | Dr. Shinu Abhi "The Evolution and Growth of HR Analytics: ROI Based Approach" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-4 , June 2021, URL: https://www.ijtsrd.compapers/ijtsrd41225.pdf Paper URL: https://www.ijtsrd.commanagement/strategic-management/41225/the-evolution-and-growth-of-hr-analytics-roi-based-approach/supriya-p-inamdar
The effects of human development, motivation and excellence in emerging compa...imperial Inc
Human resource development is very important to every business; hence enhancing organisation performance and employees' productivity in an organisation.
Leadership Capability Assessment among Young Women before entering the Corpor...IOSRJBM
In the modern, fast moving business environment a new breed of leaders are required for the changing technological revolution and discovery needs. People at the top are expected to think fast and adapt to the changes by finding new ways to their teams. The ability to meet those challenges is based on a combination of confidence on self and confidence on people who lead. Great leaders always inspire with their specific personal characteristics which set them apart from others. It is a human nature to know how one reacts in an extreme or challenging situation and how one is able to think and act beyond the usual boundaries and make a real difference in the business world. This article will try to find answers whether the young women who are about to graduate and step into the corporate world are able to assess their leadership potential or else whether they are good leadership material for the organizations. As the research say that women bring uniqueness to the organizations
Contemporary Theory of Management: A Comparative Study on Quantitative Approa...inventionjournals
This study inspects the contemporary theories of management contextually quantitative approach, system approach and contingency approach since the comparison mode of the study, quantitative approach treaties with mathematical tools and methods use for managerial decision, system approach divulged the interaction and interrelationship from the contemplation of whole as a system and contingency designate not the specification or particular issues of management or organizationally but the basis on situation or contingent. This study is formulated on the historical data of the contemporary issues of management that find three streaming based on findings of the Management modern theories. By the descriptive type study of the theories, it has been tried to acquaint with the distinctive and related focuses on these theories.
Factors Affecting Satisfaction and Turnover of Information Technology Workers...IJBBR
The current study examined the key factors that influenced the management of knowledge workers in Indian Information Technology sector. This article also ascertained the various practices employed by the employer’s and explored the practices which were highly appreciated by the employees and their impact on the knowledge workers management. The collection of data done through a self-administered questionnaire with the help of convenience sampling. The sample size was 500 knowledge workers from 10 IT
organizations in Delhi/NCR region. The reliability of the questionnaire was determined by the Cronbach’s alpha method and the value for all the variable was greater than 0.7 that acceptable. The analysis of collected data was done through descriptive tests in SPSS and structure equation modelling conducted in AMOS. The results of the study stated that awareness of employer, reward, recognition & growth, work
policies & arrangement and employer’s concern & care were highly correlated with the knowledge workers management in Indian IT sector.
Effect of Management by Objectives MBO on Organizational Productivity of Comm...ijtsrd
This study examined the effect of management by objectives MBO on organizational productivity of commercial banks in Nigeria. This study specifically, determines the effect of employee’s participation in contributing to the settings of the organizational productivity and ascertains the effect of employee compensation on attainment of organizational productivity. This study adopted survey research design. The population of the study consists of seven 7 selected commercial banks in Onitsha, Anambra State, Nigeria. The two research hypotheses were tested with ordinary least square with aid of e view 9.0. The study found that employee’s participation has contributed positively in settings organizational productivity but not statistically significant of commercial banks in Nigeria at 5 level of significance. Also, employee’s compensation has positive effect on organizational productivity but not statistically significant of commercial banks in Nigeria at 5 level of significance. Based on this, banks management should keep compensating successes achieved by their employees. This will encourage them to perform better hence lack of motivation may lead to employees less productivity. Okolocha, Chizoba Bonaventure "Effect of Management by Objectives (MBO) on Organizational Productivity of Commercial Banks in Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-5 , August 2020, URL: https://www.ijtsrd.com/papers/ijtsrd33192.pdf Paper Url :https://www.ijtsrd.com/management/organizational-behaviour/33192/effect-of-management-by-objectives-mbo-on-organizational-productivity-of-commercial-banks-in-nigeria/okolocha-chizoba-bonaventure
A Study of Performance Appraisal and Dimensions of Organizational climate in ...paperpublications3
Abstract: The business organizations are attaching great importance to human resource because human resources are the biggest source of competitive advantage and have the capability of converting all the other resources in to product / service. The effective performance of this human resource depends on the type of HRD climate that prevails in the organization, if it is good the employee’s performance will be high but if it is average or poor than the performance will be low. The study of performance appraisal and HRD climate is very important for all the organization and the banking sector is not an exception, especially in the present situation of financial recession. The present study is an attempt to find out the importance of performance appraisal and the types of HRD climate that is prevailing in ICICI Bank and Punjab National Bank. The Researcher has also tried to find out the difference in the perception of the employees regarding performance appraisal and HRD climate on the basis of age, qualification and work experience. The researcher collected the data from the employees of the officer cadre of ICICI Bank and Punjab National Bank through a structured questionnaire. The data were analyzed using several statistical tools such as Chi-square test, Z test, Percentage, T test. The result shown that the HRD climate in ICICI Bank is better than the Punjab National Bank. The perception of the employees regarding appraisal system helps in identifying training needs do not differs significantly on the basis of work experience but it differs significantly on the basis of age and qualifications .The perception of the employees regarding kinds of appraisal preferred do not differs significantly on the basis of age and work experience but it differs significantly on the basis of qualifications.
Keyword:Appraisal system and HRD climate in ICICI Bank and PNB and employee’s satisfaction.
The report explores current practice in MLD; individual managers' views of MLD and the impact it has on their performance and abilities; organisations' approaches to MLD and the impact on organisational performance and how organisations can increase the business impact of MLD and how individuals may identify MLD for their specific needs.
There is growing agreement that the non-conventional methods of employee development can well
influence employee development. The focus of this paper is to identify the non-conventional methods of staff
development and how they enable development of employees at the work place with employee relations as the
mediator. The study has reviewed literature with regard to employee development, non-conventional methods to
employee development and the employee relations
As per Towers Watson's research, 56 % of employees in India believe they must leave their organization to advance to a better job. Comparative figures stand at 43% for the United States, 41 % percent for the United Kingdom, 38 % for China and 37 % for Germany. This clearly suggests that a large number of employees in India have come to seriously consider job-hopping as a means to advance their careers.
The Evolution and Growth of HR Analytics ROI Based Approachijtsrd
Human resources HR analytics has recently developed an enormous curiosity in most organizations still they find challenging to move from operational reporting to strategic reporting analytics. Organizations are becoming more data focused by utilizing employee data to reach their strategic goals. Recent research studies have shown increased attention on HR analytics and its impact on business results. This paper is a conceptual study, with twofold objectives firstly, to provide evidence of implementation and growth of HR analytics from the literature review second, to study the impact of HR analytics focused with Return on Investment. The purpose of applying HR analytics is to give better decisions on utilizing HR metrics and predictive models which optimizes performance and better return on investment. The study indicates that conceptual and empirical studies in HR analytics resulted in a greater return on investment when compared to case based studies. Additionally, the study indicates that talent acquisition and learning and development are the main HR functions that generate the highest return on investment. This paper concludes that Choosing the right purpose and the right tool for the right moment of the intervention of HR analytics impact optimum organizational performance. Supriya. P. Inamdar | Dr. Shinu Abhi "The Evolution and Growth of HR Analytics: ROI Based Approach" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-4 , June 2021, URL: https://www.ijtsrd.compapers/ijtsrd41225.pdf Paper URL: https://www.ijtsrd.commanagement/strategic-management/41225/the-evolution-and-growth-of-hr-analytics-roi-based-approach/supriya-p-inamdar
The effects of human development, motivation and excellence in emerging compa...imperial Inc
Human resource development is very important to every business; hence enhancing organisation performance and employees' productivity in an organisation.
Leadership Capability Assessment among Young Women before entering the Corpor...IOSRJBM
In the modern, fast moving business environment a new breed of leaders are required for the changing technological revolution and discovery needs. People at the top are expected to think fast and adapt to the changes by finding new ways to their teams. The ability to meet those challenges is based on a combination of confidence on self and confidence on people who lead. Great leaders always inspire with their specific personal characteristics which set them apart from others. It is a human nature to know how one reacts in an extreme or challenging situation and how one is able to think and act beyond the usual boundaries and make a real difference in the business world. This article will try to find answers whether the young women who are about to graduate and step into the corporate world are able to assess their leadership potential or else whether they are good leadership material for the organizations. As the research say that women bring uniqueness to the organizations
Contemporary Theory of Management: A Comparative Study on Quantitative Approa...inventionjournals
This study inspects the contemporary theories of management contextually quantitative approach, system approach and contingency approach since the comparison mode of the study, quantitative approach treaties with mathematical tools and methods use for managerial decision, system approach divulged the interaction and interrelationship from the contemplation of whole as a system and contingency designate not the specification or particular issues of management or organizationally but the basis on situation or contingent. This study is formulated on the historical data of the contemporary issues of management that find three streaming based on findings of the Management modern theories. By the descriptive type study of the theories, it has been tried to acquaint with the distinctive and related focuses on these theories.
Factors Affecting Satisfaction and Turnover of Information Technology Workers...IJBBR
The current study examined the key factors that influenced the management of knowledge workers in Indian Information Technology sector. This article also ascertained the various practices employed by the employer’s and explored the practices which were highly appreciated by the employees and their impact on the knowledge workers management. The collection of data done through a self-administered questionnaire with the help of convenience sampling. The sample size was 500 knowledge workers from 10 IT
organizations in Delhi/NCR region. The reliability of the questionnaire was determined by the Cronbach’s alpha method and the value for all the variable was greater than 0.7 that acceptable. The analysis of collected data was done through descriptive tests in SPSS and structure equation modelling conducted in AMOS. The results of the study stated that awareness of employer, reward, recognition & growth, work
policies & arrangement and employer’s concern & care were highly correlated with the knowledge workers management in Indian IT sector.
Effect of Management by Objectives MBO on Organizational Productivity of Comm...ijtsrd
This study examined the effect of management by objectives MBO on organizational productivity of commercial banks in Nigeria. This study specifically, determines the effect of employee’s participation in contributing to the settings of the organizational productivity and ascertains the effect of employee compensation on attainment of organizational productivity. This study adopted survey research design. The population of the study consists of seven 7 selected commercial banks in Onitsha, Anambra State, Nigeria. The two research hypotheses were tested with ordinary least square with aid of e view 9.0. The study found that employee’s participation has contributed positively in settings organizational productivity but not statistically significant of commercial banks in Nigeria at 5 level of significance. Also, employee’s compensation has positive effect on organizational productivity but not statistically significant of commercial banks in Nigeria at 5 level of significance. Based on this, banks management should keep compensating successes achieved by their employees. This will encourage them to perform better hence lack of motivation may lead to employees less productivity. Okolocha, Chizoba Bonaventure "Effect of Management by Objectives (MBO) on Organizational Productivity of Commercial Banks in Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-5 , August 2020, URL: https://www.ijtsrd.com/papers/ijtsrd33192.pdf Paper Url :https://www.ijtsrd.com/management/organizational-behaviour/33192/effect-of-management-by-objectives-mbo-on-organizational-productivity-of-commercial-banks-in-nigeria/okolocha-chizoba-bonaventure
A Study of Performance Appraisal and Dimensions of Organizational climate in ...paperpublications3
Abstract: The business organizations are attaching great importance to human resource because human resources are the biggest source of competitive advantage and have the capability of converting all the other resources in to product / service. The effective performance of this human resource depends on the type of HRD climate that prevails in the organization, if it is good the employee’s performance will be high but if it is average or poor than the performance will be low. The study of performance appraisal and HRD climate is very important for all the organization and the banking sector is not an exception, especially in the present situation of financial recession. The present study is an attempt to find out the importance of performance appraisal and the types of HRD climate that is prevailing in ICICI Bank and Punjab National Bank. The Researcher has also tried to find out the difference in the perception of the employees regarding performance appraisal and HRD climate on the basis of age, qualification and work experience. The researcher collected the data from the employees of the officer cadre of ICICI Bank and Punjab National Bank through a structured questionnaire. The data were analyzed using several statistical tools such as Chi-square test, Z test, Percentage, T test. The result shown that the HRD climate in ICICI Bank is better than the Punjab National Bank. The perception of the employees regarding appraisal system helps in identifying training needs do not differs significantly on the basis of work experience but it differs significantly on the basis of age and qualifications .The perception of the employees regarding kinds of appraisal preferred do not differs significantly on the basis of age and work experience but it differs significantly on the basis of qualifications.
Keyword:Appraisal system and HRD climate in ICICI Bank and PNB and employee’s satisfaction.
The report explores current practice in MLD; individual managers' views of MLD and the impact it has on their performance and abilities; organisations' approaches to MLD and the impact on organisational performance and how organisations can increase the business impact of MLD and how individuals may identify MLD for their specific needs.
There is growing agreement that the non-conventional methods of employee development can well
influence employee development. The focus of this paper is to identify the non-conventional methods of staff
development and how they enable development of employees at the work place with employee relations as the
mediator. The study has reviewed literature with regard to employee development, non-conventional methods to
employee development and the employee relations
As per Towers Watson's research, 56 % of employees in India believe they must leave their organization to advance to a better job. Comparative figures stand at 43% for the United States, 41 % percent for the United Kingdom, 38 % for China and 37 % for Germany. This clearly suggests that a large number of employees in India have come to seriously consider job-hopping as a means to advance their careers.
i'm not the exact author for this PPT ,but i can clime i'm added something more information on this. i hope this PPT will help you to acquire knowledge about MNC and its role in India in a simplest way.
China has emerged as a key location for outsourced R&D operations especially in Telecom, Software and Electronics. The offshoring wave in China started nearly a decade later than in India. However, today, the country is competing with India and already being considered as an established offshore destination.
We are committed to providing 100% Plagiarism free quality academic assignments i.e. thesis, dissertations, Course work assignments, HND Business assignments, Research and Term papers and BSc Honors Applied Accountancy Oxford Brookes thesis (RAP, SLS and PPT). Pay by milestones. Please visit www.ghostwritingmania.com or reach my email inbox at ghostwritingmania@yahoo.com or add me on Skype: ghostwritingmania
The aim of the study is to find the average waiting time of the candidate who attends the selection process into the organization. The purpose of the study is to analyze how many rounds the candidates gone through for the specific job role and also to determine the hit rate of the specific job profile in the recruitment and selection process. It also helps to determine the effective process and result towards short listing the candidate through difference sources. This report analyses the level of satisfaction towards the recruitment process by the respondents.
ASSESSING THE ROLE OF ATTRITION IN A DIVERSE WORKPLACE ENVIRONMENTIAEME Publication
The world of work is shifting from an agriculture-centered to an Industrial one,
from self-employed workers to salaried employees and our modern economies are
slowly transitioning towards collaboration and competition. Today, the boundaries of
contemporary organizations are blurring; information technologies are allowing
individuals and companies to set base away from cities; shared working spaces are
triggering new forms of collaborations between individuals and corporations. The
main purpose of this research is to find out the main causes which increase the
employee turnover in BPO companies and to find out the way to control attrition. The
study is descriptive in nature. The study was carried out in BPO companies. Mixed
methodology was used in this study. For analysis purpose chi-square, Rank
correlation and percentage method has been used.
APA citations and references. No plagiarismTo prepare for the We.docxfestockton
APA citations and references. No plagiarism
To prepare for the Week 8 Shared Practice, reflect on your professional experience with leaders with whom you have interacted as a follower, colleague, or supervisor. Consider the strengths and weaknesses these professionals had with regard to leadership and management skills. How well did they perform their roles as managers and as leaders?
Then, identify from your professional experience a leader with whom you have interacted as a follower, colleague, or supervisor that matches only one of the following descriptions:
· He or she is a good leader lacking effective managing skills.
· He or she is a good manager lacking effective leadership skills.
· He or she is an effective leader and manager.
· He or she is a neither a good leader nor manager.
Once you have identified a leader from your professional experience that matches one of the descriptions listed above, do the following:
With these thoughts in mind:
By Day 3
Post:
· Without giving the actual name of the leader you have selected, identify his or her strengths and weaknesses as a leader and as a manager. Then distinguish his or her leadership skills from his or her management skills.
· Provide an analysis of the effect he or she had on the business environment where you worked at the time.
Select and share two lessons this experience has taught you about how you will balance leadership and management skills in your current position or when you have the opportunity in future positions.
Instructions
For this assignment, you will create a PowerPoint presentation prescribing a human resource and technology change map. Your goal is to assess human resource recruitment, onboarding, performance review, learning and development, and relationship management as they relate to deploying a new customer relationship management (CRM) software for either Walmart or Amazon. You will focus specifically on employees working in a global customer support call center with one domestic and two international locations. For each element of the human resource phase, noted above, you may consider employee qualifications, abilities, education, and evaluation.
Since this is a significant change for an organization, you should address how appropriate Human Resource management practices can address this disruptive change. Your recommendations should address how the recommended solutions will help your selected organization to use the new CRM to reach its strategic goals better as they relate to the corporate mission and vision.
Length: 8-12 slides; 100-150 words for notes
References: Include at least 5 scholarly resources.
Your presentation should demonstrate thoughtful consideration of the ideas and concepts presented in the course and provide new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards. Be sure to adhere to Northcentral University's Academic Integrity Policy.
O R I G I N A L ...
An Objective Review Of The Organizational Behavior For The Successfulness And...journal ijrtem
Abstract : The most important items to be taken into consideration in order to create and maintain a competitive advantage for any Bank are the strategic thinking and planning as firstly, and secondly is the human resources management. Truly, the consideration of human capital is in the top list of current managerial bothers in the Banks in all over the world. In spite of the concern of industries with human resources, the strategic thinking is considered as a glaringly separated from the function. This separation is apparent in two levels as firstly, nowadays leaders are failing in completely considering strategic thinking effectiveness when they are planning for long term process. In real case, all administrators avow the importance of strategic thinking in any implementation process in strategic plans. Where, the triumphant framework seeks to take strategic thinking into considerations during the strategic formulation process for its importance in each plan. The consideration of the strategic thinking as strengths and weaknesses is mostly examined as enabling this function which is the responsible for the implementation process of the plan, while it is ignored within the initial plan stages. In this paper, a survey is conducted in two banks in Jordan as a special case of study in order to detect the role of strategic thinking and planning on the performance of the banks. Keywords: Strategic Thinking, Cairo-Amman Bank, Strategic Planning, Organizational Behavior
Case Study: Business Management School at the Turkish Republic of North Cypru...journal ijrtem
Abstract : The global mega-trends as the case in the Business Management School (BMS) at Turkish Republic of North Cyprus (TRNC) are leading to increase the levels of their school, dynamism and uncertainty in the corporate environment and outside the country. In an uncertain economy, the BMS needs effective strategies that will enable it to prosper. Traditional leadership approaches have been recognized insufficient by the rapid changes in the knowledge economy. This business need to practice systemic innovation in this fast-changing, knowledge-driven global business landscape in order to remain competitive with the available Universities and Colleges. Strategic administration is random to the span of the association, however will probably happen in a violent business environment. Item separation and cost administration were additionally straightforwardly connected to vital authority. Finally, this study affirmed that viable vital administration practices could help business associations in BMS to upgrade their execution while contending in disorderly and cracked situations. Estimation instruments have additionally been produced, which might be utilized by administrators, experts and different specialists to quantify these marvels in future. Keywords: Strategic, Thinking, Planning, Disorder, Knowledge, TRNC, Leadership
Running head Measuring Performance .docxcowinhelen
Running head: Measuring Performance
1
Measuring Performance
2
Measuring Performance
Learning organizations make a difference in determining the way to go. Devolving a learning organization means short-term and long-term commitment. Acquiring and developing necessary resources requires time, energy, and effort. Maintaining and improving these resources also require continued effort. As the organization expands so must the learning. Ideally, learning will transpire before action. Business learning models will employ the need for a plan, strategic, vision, and strategy. The organization that models that does not carry these things through, sells the organization and the personnel short.
An organization in difficult financial times will cut the budget in training and development, usually at the top of the list. In reality, the opposite should be true; an organization that is struggling should be investing in training their people increasing organizational and individual performance. The financial problems of an organization do not normally occur in one or two areas. A thorough assessment is necessary to fully realize where the symptoms, problems, and results lie.
The reading this week addresses different methods for measuring performance. Viewing data and existing research will only provide a portion of the necessary information. Data collection comes through many forms. The use of qualitative and quantitative methods allows an objective approach to gathering insights about the organization. Performance measures are to be objective to retain clear and consistent processes in which to compare. Learning methods, like performance measuring should be clear and consistent while providing a best practices approach.
Understanding the workflow requires understanding processes organizationally down to the individual. Determining what is working and what could work better is an essential part of the process. Having a clear picture comprehensively will really contribute to an overall measure for improvement within the organization. It is vital to understand the roles of personnel and their processes within the organization. Not comprehending their approach can be compared to an auto assembly plant. In order for a car to be manufactured in the most efficient method, several ideas are experimented with and effectiveness results in the best practices. For example, front seats are typically added after the center console is bolted on. If the tracks to the seats are not tightened down before the console it could take 10 seconds longer per side to tighten down. The consoles are then added and tightened. After this process the seats are attached. You can see by this example that the process has an order. If the process is not followed, a backlog may occur. Understanding the flow is essential to a smoother operatio ...
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This study examines the relationship between mentoring and organizational effectiveness. Mentoring in the workplace is a comprehensive business strategy that utilizes the skills and expertise of more experienced employees as resources to those who are new to the company or those who are less experienced in certain areas within the company. The paper after a critical review of the available literature revealed a significant relationship between mentoring and organizational effectiveness. Based on the above conclusion, the paper recommend that There should be more organized formal corporate mentoring programs supported by relevant policies and management will power Management should develop a program advisory team on mentoring with defined objectives, regularly evaluating their performance against set standards and correcting unhealthy deviations from standards where such exist. Victor Barinua | Ibe, Uchenna Mabel "Employee Mentoring and Organizational Effectiveness" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-4 , June 2022, URL: https://www.ijtsrd.com/papers/ijtsrd49978.pdf Paper URL: https://www.ijtsrd.com/management/hrm-and-retail-business/49978/employee-mentoring-and-organizational-effectiveness/victor-barinua
HR Strategies to Retain Employees and Building Their Competencyijtsrd
The search for best ways to attract, develop and utilize organizational people the deliverable from the management of strategic human resources is strategy execution. HR practices help accomplish business objectives among the wide range of organizational processes relating to developing, retaining and utilizing high performing employees is employee operational and functional competencies. HR strategies modified hiring practices and career paths to ensure multi competence. The deliverables from management of contribution are increased employee commitment and competence, but also its influence to change, meet employee expectations, and increase financial performance. The principal thrust of this study therefore is to review prior literature with the aim of unraveling such employee competencies that significantly impact the management of talent in the workplace. Using a non empirical approach, the review of extant studies reveals that the skills, knowledge and abilities of employees influence on individual and organizational objective. In this study reveals recruitment and selection, training and development, workforce planning and career paths, compensation and succession planning for employee sustainable. The paper concludes that tying core competencies with concept of HR strategies and retention means of upgrading and retaining their valuable workforce. To achieve this, the paper recommends the building of competency, the identification and possession of high performing behaviors the development of competency related researches. Rajendra Prasad G R | Dr. Manjunath, K. R "HR Strategies to Retain Employees and Building Their Competency" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd35899.pdf Paper URL : https://www.ijtsrd.com/management/strategic-management/35899/hr-strategies-to-retain-employees-and-building-their-competency/rajendra-prasad-g-r
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MBA Dissetation- Training and development pratices in MNC subsidiaries in China
1. “Ananalysis of the gapin skill level betweenexpatriate managers and
host country managers (Subsidiarymanagers) to determine if the
current training anddevelopment practices in MNC subsidiaries in
China canminimizethe skills gap”
Author Joseph Uzah
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Contents
1. Research Topic.................................................................................................................. 2
2. Research Background.........................................................................................................2
3. Aims and Objectives ..........................................................................................................2
4. Literature Review .............................................................................................................. 3
4.1 - (Nguyen and Hong 2013) Conceptual Local knowledge acquisition frame work..................... 5
4.2 Literature Review Closing Remarks....................................................................................... 6
4.3 Literature list to be reviewed ............................................................................................... 6
5. Research Paradigm............................................................................................................ 8
6. Research Design................................................................................................................ 8
7. Research Methods............................................................................................................. 9
7.1 Sample Manager Questions to be refined............................................................................. 9
7.2 Sample Questions for the HR manager to be refined ............................................................. 9
9. Method Triangulation...................................................................................................... 10
10. Data Analyses/interpretation........................................................................................ 10
11. Access and Research Ethics .......................................................................................... 10
12. Potential Outcomes ..................................................................................................... 11
13. Gantt chart...................................................................................................................... 11
13.1 The break down of the 16 week Gantt Chart are as follows: ............................................ 11
14 Bibliography.................................................................................................................... 13
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1. ResearchTopic
This research topic chosen is an analysis of the skill level gap between expatriate managers
and host country managers (Subsidiary managers) to determine if the current training and
development practices in MNC subsidiaries in China can minimize the skills gap. The research
context will be based on the automotive industry in China and the case company will be BFDA
(Beijing Foton Daimler Automotive). The literature review will serve as a platform for
evaluating the current perception of effectiveness of training and development strategies in
MNC subsidiaries in china. The dissertation however, will expand upon the literature by
delving deeper in effort to understand if there is a direct correlation between the skills gap
and training and development techniques currently employed? And if so what are the
inefficiencies of the current training and development plans currently adopted and if void of
any inefficiencies ascertain if the current training practices can minimise the skills gap?
2. ResearchBackground
As Multinational Corporation’s (MNCs) continue to focus on their expansion strategies in
China, attracting, retaining and developing local staff members has been continually
highlighted as critical success factor. China being one of the largest countries and equivalent
to 19.24 9 (worldometre 2015) percent of the world’s population has often struggled to keep
up with advancements made in the area of staff training and development in western
societies. MNCs often adopt an ethnocentric approach to staffing at top level management in
subsidiaries, opting to fill positions with expatriates rather than local managers. The use of
expatriates is often viewed by many MNCs as a quick an effective mean of knowledge
transfers due to the level of specialised skills and tacit knowledge an expatriate might bring
to a MNCs subsidiary.
3. Aims andObjectives
The interest in the research topic is as aresult of the author’s professional background. Having
worked in corporate training in China with automotive companies such as Mercedes Benzes,
Foton, CAF (Changan ford) and BFDA (Beijing Foton, Daimler Automotive), the author is
familiar with the current training techniques, standards adopted by both Local and Joint
venture car manufactures. In addition to the knowledge of the training techniques, the author
through various one on one cultural etiquette training sessions with managers and vice
presidents at the companies mentioned. In addition to this the author has gained an insight
into the organisational structure of the companies. An important observation was made while
working in China, across all companies a majority of the most influential top positions such as
the CEO, CIO, Regional director positions in the organisations were held by expatriates. From
various discussions with managers and various expatriates there seemed to be a general
consensus that most jobs required expatriate staffing due to the lack of particular skill sets in
the Chinesesubsidiaries.This prompted the author to question why the right skill sets weren’t
being developed in subsidiaries. In order to reduce the reliance on expatriates.
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The observations highlighted above have therefore formed the basis of the research topic, to
analyse the training and development environment in China and the key role it plays in
minimising the skill gap between expatriates and local managers.
To explore the research topic further, the following questions and objectives will be centre
focus throughout the dissertation:
To determine the skill sets which are required by senior level positions in MNC
subsidiaries in China.
To review and establish which skills are lacking in the Chinese workforce leading to
direct demand for the use of expatriate to fill senior positions in MNC subsidiaries.
What are the current training and development practices currently employed by
MNCs in their subsidiary operations that can foster those skills set?
Are the training and development practices currently adopted up to date?
The main area of the MNC’s business operations directly related to the research topic is its
strategic human resource management (SHRM). The research topic will not only be relevant
for training and development but also recruitment and other business operations and
departments as it provides a clear insight into the current skills levels and efforts being made
to further develop those skills.
4. LiteratureReview
The proposed starting point for the research would be based on (Bjorkman and Fan Xiucheng
2002) “human resource management and the performance of western firms in china”. The
particular research was chosen first to give insights into how current HRM versus previous
HRM practices differ? The research uses dependant and control variables. The dependents
variables were used due to MNCs having diverse goals in china such as market share cost
reduction and long term and short term profits. The control variables explore how a firm’s
experience might influence the HR outcomes. Bjorkman created a hypothesis based on his
finding stating
“There will be a positive relationship to the extent to which the firm uses a high
performance HRM system and organizational performance”
This hypothesis touched on previous studies on firms, HRMand how firm must link their HRM
strategy to the company’s strategyto gainsustainedcompetitive advantage (Schuler, r, 1987).
The study in general examines the relationship between HRM and a MNCs performance. The
strength of this case study is the in-depth research which was done. The data gathered
consisted of sixty-two manufacturing and western joint ventures and wholly owned
subsidiary. It is important to recognize that the study is heavily focused on performance and
as such does not go in two details on matters such as cultural differences. Considering this
the literature review gives a perspective on how firms have measured the impact of HRM on
multinational company’s performance, it is a good starting point for the proposed thesis topic
as It shows the importance of HRM for firms and how having the right strategic fit between a
firm and its HR practice will lead to a higher performance (Schuler and Jackson 1990). In the
case of the research it will help in developing the interview questions aimed at finding out if
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current HRM practices in subsidiaries are perfectly aligned with the with the goals of
enhancing talents and reducing skills gap?
The next step of the literature review will be to look at the role of HRMin china. To first study
that will be used is the ‘Dilemma theory’ (Hampden et al., 2002). The dilemma theory talks
about the difficulty firms have in building synergy between the host country subsidiary and
parent company HR practices. The study also describes HRM strategies and staffing polices
which may be employed by the subsidiary (Polycentric, Ethnocentric, and Geocentric).
Hampden suggests the ethnocentric approach as one taken by a company in seeking to
maximize its parent company’s control over the subsidiary. The polycentric approach is
adopted by MNCs who seek to adapt their HR strategies to local situations in the host country
specifically. The polycentric approach could be said to resemble that of local firms due to a
high level of ambiguity. The geocentric is a combination of the first two and as such it
combines and balances global integration with local responsiveness. The literature will be a
platform for understanding why MNCs staffing decision can be guided by the changing
institutional environment in China determining the use of the expatriate vs local country
nationals. This is highly important as it is one of the pillars that support the research, the
article suggests to some degree the changing laws and regulations such a Quotas that restrict
MNCs use of expatriates.
Another area of focus is the role expatriates play in the subsidiary. To help understand this
the literature review to be used will be (Sheng Wang and Tony w. Wong 2009) article on
expatriate utilization. In the article it is quoted that “Knowledge transfer is particularly critical
to MNCs’subsidiaries inemerging economies” Sheng Wang alsosuggests thatexpatriates role
in knowledge transfer is not only down to their technical superior skills but also their
motivational abilities as well. The article goes further by drawing from “Jay Barney Resource
base view” (2001) and focusing on expatriates with unique characteristics which are rare and
valuable. Such expatriates embody knowledge described as explicit easily transferable and
tacit deeply rooted in the mind and not so easilytransferable.(Sheng Wang and Tony w. Wong
2009) article will give the research a fine platform to start evaluating the skills gap between
expatriates and Local managers. The articles mention the use of expatriate’s dues to the lack
of technical and managerial skills in subsidiaries managers.
To understand the importance of the research topic, the next area to focus on is the
importance of the role Local managers in subsidiaries play in the continued success of MNCs
operations in their subsidiaries. (Joerres, Jeffrey A., 2011) “Beyond expats: Better managers
for emerging markets” article states that the most severe talent gap in China is at senior
management level. The article also states the era of expatriate managers is coming to an end.
The article goes further to critic expatriate managers and their abilities at adapting to local
cultures and furthermore states that Companies with reputations for developing local leaders
are far more likely to attract the talent they need to pursue attractive growth opportunities .
(Joerres, Jeffrey A., 2011) also state that MNCS seeking to succeed in emerging markets
should adopt a “reverse expatriate” approach to staffing.Theapproach will seeLocalmangers
talents being developed by placing the local managers in senior positions and rotating them
across some of the companies more mature businesses operations outside their current
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market. According to the article by doing this the development of local managers will
ultimately create a more competitive and sustainable organization as the battle for skilled
workers continues. The (Joerres, Jeffrey A., 2011) article is particularly important as it is one
of the main reasons why the research is focusing on the subsidiaries side of things (local
managers). The article shows the importance of why developing local talents could lead to an
overall improved performance for the MNC. Another area of literature to be reviewed is the
Local knowledge acquisition of foreign subsidiaries in Vietnam and China by (Nguyen and
Hong 2013). Their article discusses how MNC can develop local knowledge acquisition in their
subsidiary using the conceptual local knowledge frame work below:
4.1 - (Nguyen andHong2013) ConceptualLocal knowledge acquisitionframe work
Source:
http://www.researchgate.net/profile/Jacky_Hong/publication/265789090_Local_knowledge_acquisition
_of_foreign_subsidiaries_in_Vietnam_and_China/links/541bd6500cf203f155b33119.pdf
The frame work is particularly important to the research as it will be used to measure the
effectiveness of training and development techniques used in MNCs subsidiaries. (Nguyen
and Hong 2013) focus on how a firm should set about developing and nurturing Local talents
in their subsidiaries. By developing parts of the research questions based on the frame work
the answers to the last 2 objectives would be more likely identified:
In further studies the research will focus on the cultural differences between the west and
china and the impact on human resource practices. The first model to be looked at will be the
Geert Hofstede (1980) dimensions which include power distance, uncertainty avoidance,
individual vs. collectivism, Masculinity versus Femininity and long term orientation. The
author establishes that culture is complex and by breaking up the elements, it makes it easier
to compare multiple cultures together effectively. The literature however has come under
criticismas it is often seen to be out dated. It was also stated in an article by (Schneider 1988)
that “the construct of culture has caused much confusion”. According to that statement it
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would be quite difficult to judge how people based on a set of element. Cultural is constantly
changing and with the age of the internet people are getting more connected and influenced
by other cultures other than theirs. This also adds to the argument of the limitation of the
Hofstede research. The model developed by (Schein 1985) sought to reduce/ eliminate the
element of confusion in relation to culture. The model also reduced the complexity of other
models by presenting culture in three levels:
• Behaviours and artefacts
• Beliefs and values
• Underlying assumptions
Although both models have discussed the impact of culture on a firm’s practices, the Schein
model focuses more on the individual rather than a Hofstede generalized view of a group of
people. All models mentions will particularly be in protectant for the dissertation stage when
conducting interviews.
4.2 Literature Review Closing Remarks
The research discussed in the literature review in essence is extremely relevant as a starting
point for the proposed Thesis Topic However, there are gaps in relation to the measurements
of the training practices suggested.It goes in detail as to the origins of the problem faced with
expatriates and local staffing however, it does not go into much specific detail as to the skill
difference between the expats and local staff members. Most of the literature reviewed are
highly qualitative in nature with some reference to some quantitative industrial data. The
literature unfortunately does not go into detail as to the current training and development
practices currently employed by the MNCs. From reading the literature most of the
information is very generalised and theoretical in nature. To validate the accuracy of the
literature going forward a highly qualitative approach would be required during the data
collection during the dissertation phase of studies to not only gain insights into current
training practices adopted but also as stated to validate the accuracy of the theory from
qualitative and quantitative data in the literature review. The literature review has helped in
pointing the research in the right direction based on the roles expatriate and local workers
play in subsidiaries, a perception of the skills gap between the two, and an understanding of
the cultural difference due to the joint venture case study selection in the research design
and finally HRM practices in China.
4.3 Literature list to be reviewed
Bjorkman I, et al, Xiucheung, F (2002), ‘Human resource management and the performance
of western firms in China, pp853-864.
Bjorkman I, et al, Smale A, Sumelius J, Suutari V and Lu Y, ‘Changes in institutional
environment and MNC operations in China Subsidiaries practice in 1996 versus 2006’.,
Elsevier review 17 pp. 146-158.
Barney J, ‘Firm resources and sustained competitive advantage’, Texas (A & M) vol 17 no 1 pp
99-120.
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Joerres J, ‘Beyond expats: Better managers for emerging markets’ McKinsey Quarterly,
00475394, 2011, Issue 2 2011.
Nguyen T, et al, Hong J, ‘Local knowledge acquisition of foreign subsidiaries in Vietnam and
China’ emerald vol 21 No 4 pp 312-333
Oliver, N, et al,Holweg, M & Luo, J (2009), 'the past,present and future of China's automotive
industry: a value chain perspective' International Journal of Technological Learning,
Innovation and Development, vol 2, no.1-2, pp. 76-118., 10.1504/IJTLID.2009.021957
Ke Jie, et al, Chermack J, Lee, Yu, Lin Jie, ‘National human resource development in
transitioning societies in the developing world: The People’s Republic of China. Advances in
developing human resources Vol 8, No 1 February 2006(sage) pp 28-45
Liu Z, et al, Li J, Zhu H, Cai Z, Wang L ‘Chinese firms’ sustainable development—The role of
future orientation, environmental commitment, and employee training’ Springer Science and
Business Media, LLC 2012 pp 195-215
Miles, et al R.E., C.C. (1984): ‘designing strategic human resource systems’, organizational
dynamics, and summer pp 36-52.
Perlmutter, H, ‘The tortuous evolution of the Multinational Corporation’ Columbia journal
copyright 2001.
Richard D, ‘How U.S. companies can fill the skills gap?’ fortune insider, McKenzie, times INC
2015
Rich K, et al, Joerres J ‘Manpower Group’s Jeff Joerres on the Skills Gap’Forbes.com.
3/7/2012, p58-58. 1p.
Ryan, et al, John R, ‘The Coming Leadership Gap: What You Can Do about It’Bloomberg.com.
12/16/2009, p18-18. 1p.
Schuler S, et al, Jackson S, ‘Linking competitive strategies with human resource management
practices’ the academy volume 1 pp.207-219.
Shen J, et al, Edwards V, ‘international human resource management in Chinese
multinationals’ Routledge publications Madison Ave, New york10016 pp 20-127.
Schneider C, ‘national vs., corporate culture implications on management’ John Wiley &
son’s inc.vol 27, pp 231-246.
Wang s, et al, Tong W. T, ‘expatriate utilization and foreign direct investment performance:
Mediation of role of knowledge transfer’ instead journal of management volume 35 No.5
October 2009 pp1181-1201.
Warner M, ‘Management training and development in China revisited’ Taylor and Francis,
Asia pacific business review Vol. 17 October 2011 pp397-402
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Xiaodong W, ‘the impact of foreign direct investment on the relative return to skill,Economics
of Transition Volume 9 (3) 2001, 695–715
Zhang M., (2003) ‘Transferring human resource management across national boundaries,
emerald, volume (25) pp 614.
5. Research Paradigm
The philosophy underpinning the research design and chosen research methods is an
interpretivism philosophy. The interpretivism philosophy studies was chosen because it
focuses on meaning and may employ multiple methods in order to reflect different aspects
issues (Collins, 2010, p.38). According (Collins, 2010) the major disadvantage of this
philosophy is that there is great room for bias on behalf of researcher. In regards to the
research objectives, there are different elements involved (Expatriate, Local managers, skill
levels and training and development). The research will mainly be explanatory in nature with
a slight element of a descriptive nature to identify current training practices and based on
results identify if the practices are up to date The research will combine both the deductive
and inductive approach focusing heavily on collection of qualitative data. The deductive
approach is necessary as parts of the research objectives are based on theoretical view of
expatriate superior skill level in terms of technical and management skills gap between
expatriates and Chinese managers. The inductive approach will focus on the last two
objectives and once the skill gaps are analysed and the interviews conducted a theory can be
formed as to the effectiveness of the training development practices currents being utilised
with the aid of a developed code book. By using a combination of both approaches the major
disadvantage of the interpretivism philosophy will be managed more effectively.
There are a few potential challenges which may be experienced while conducting research in
China. The first major challenge will be cultural difference and language barriers which could
affect the translations of documents to English potentially altering the meaning of the
documents in the process. The second challenge due to the nature of the research topic is
sensitivity. Keeping sensitivity in mind workers interviewed might not necessarily respond in
a way that expresses how they feel but rather a way that is acceptable or coerced by the
company. Finally, the location at which the interviews are conducted is highly important. Due
to Communist nature of the country there is most likely to be government representative
(government department at BFDA) in the company further influencing the interviewee
answers.
6. ResearchDesign
The data collected as stated before will be highly qualitative in nature using a combination of
both explanatory and descriptive research. The case study company to collect data from will
be a Joint venture. At present there are two options all of which the author has had previous
working relationships with, the primary choice will be BFDA (Beijing Daimler Foton
Automotive) a joint venture between a German and Chinese car manufacture producing
heavy duty trucks in Beijing. The secondary alternative is CAF (Changan Ford) a joint venture
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between a Chinese and American car manufacture producing Ford cars in Chongqing China.
Joint ventures were chosen as they exemplify the research issues due to the high level of
expatriate and local staffing techniques employed. The hope of the research is that due to
results gained MNCS will be forced to re-evaluate their current training and development
plans and make alterations if necessary to encourage the use of a more localised approach to
staffing at top management positions.
7. ResearchMethods
To conduct the research a combination of semi structured and unstructured interviews will
be used to facilitate probing questions for more in-depth analysis and qualitative data. The
interviewee’s selection will be based on the departments both represented by the research
Human resource and management. There will be a total of 10 interviews conducted, of which
will include 8 Local managers at the subsidiaries and the remaining 2 will include the
subsidiary HR department (HR Director and HR Manager). The interview will begin with brief
personal description of the author and why the author’s interest is in the research topic. By
giving a brief personal introduction rapport can be built as China is a society highly engrained
in the concept of “Guanxi” (Relationshipand connection). According to (Geert Hofstede 1980)
study on culture, Individuals in China would tend to be introverted in nature so by creating
rapport to gain trust and connection, the use of open ended question will be very efficient.
The author can change or control the directions of questions or probe deeper to gain more
insights ensuring the quality of data collected is extremely high but also ensuring there is no
bias in the process.
7.1 Sample Manager Questions to be refined
1. How long have you worked at BFDA/CAF?
2. What is your current position? What are the requirements of your position?
3. During your time at BFDA/CAF, what positions have you held?
4. In your opinion what are the skills required to have in order to be in a senior position?
For example, CEO, CIO or directors.
5. If you were hired for the position which of those skills do you possess? Which skills
would you have to work on?
6. Can you describe training sessions you have attended in BFDA/CAF or a personal
development plan you have recently undertaken?
7. Who do you report to directly in the organisation? What skills do you admire or desire
in that person? (Assuming the boss is an expatriate).
8. If your boss was not available can you fulfil his role temporarily?
7.2 Sample Questions for the HR manager to be refined
1. How often does your organisation undertake management and leadership training?
2. What skills do you focus on during the training sessions? How do you determine those
skills?
3. What items are necessary to include in manager’s personal development plan?
4. Does your organisation send managers internationally for training or to attend
seminars? If yes can you give me an example?
5. What your view on Job shadowing? Is it currently used in the organisation? How?
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6. How often are Local managers within the subsidiary promoted to senior level
positions?
7. Can you give me an example of a recent internal training session and the outcomes?
8. How do you measure the training effectiveness?
Ideally the training will be conducted personally using a recording device however, skype will
also be a suitable substitute in case of time constraints.
9. Method Triangulation
Triangulation will be used in an attempt to avoid possible Bias due to the positions in the
organisation. By interviewing both parties the perception, reality and outcome of training and
development of current practices will be fully observed giving a near 360 view. In addition, by
using different methods of data collection any in consistencies in the data can easily be
identified. Triangulation can be achieved by Identifying from a HR point of their perception of
the effectiveness of the training techniques versus the manager’s reality of validity and
usefulness of training.
10. Data Analyses/interpretation
The deductively analytical procedure “pattern matching” will be used. Using pattern matching
the author would review the theoretical aspects of the literature review to define the
dependent and independent variables necessary to create interview questions whose
outcomes can be matched against the conceptual frame work. The interviews are the source
of primary data while the literature review forming the background of the research will be
the source of secondary data. A code book will have developed and used after data is
collected to capture the variety of Reponses and categorise responses in a logical manner.
The code book will complement the pattern matching procedure to ensure comparisons can
be made in the empirical research and literature. Finally, the grounded theory will be used as
it has two unique characteristics: constant comparative analysis and theoretical sampling
(Glaser & Strauss, 1967). The theory was identified as it works dues to the codebook and
nature of the empirical study involving both elements of comparative and theoretical
approaches.
11. Access andResearchEthics
The author’s access to the case study companies identified is of a professional working
relationship. Having worked as a corporate trainer in China, the author has delivered
numerous training sessions on behalf of a HR company to managers, staff and HR executives
at both companies creating networks with clients. With that in mind the author is more like
to be trusted with sensitive data/information which will be vital to the research.
From an ethical point of view BFDA has active members of the communist part in the
organisation as it is located in the capital Beijing. This has also been an area of worry as the
organisation has the tendency to monitor any foreign research being conducted in the
organisation.
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12. Potential Outcomes
The potential outcome of the empirical research will mostly support literature and theory
already examined. The outcome will not only support the literature but as stated expand on
the research by identifying the skill gaps and linking them to the training and development
practices. While current HRM practices in relation to the research have been observed
through secondary data in the literature review, the primary data will act as an effective
comparison of previous research theories about training and development versus the reality
based on results from the empirical research conducted. There is also a potential of new
information being discovered that could give greater insights into how MNCs develop their
training and development plans
13. Gantt chart
13.1 The break down of the 16 week Gantt Chart are as follows:
1. Reading the literature and refining objectives:
The firist 31 days of the reserch will involve reading through the list of literature
identifiing any need for refinement of objectives and re-evaluate the research aim
again to determine conesievness of ideas.
2. Contacting BFDA:
The following days (7) leading in to feburary wiill be used to contact the companies to
set up possible dates to conduct interviews. Due to a previously working relationship
with the company the process will be greatly expedited.
3. Developing the Codebook, primary research and interview questions:
In feburary from end of feburary to mid march a total of 25 days will be allocated to
the above criterial. The total amount of time required to develop a set of guidline for
coding the interview data and finally making sure the interviews are designed in such
a way that the data gotten can be effectively related to the research topic.
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4. Conducting and transcribing interviews:
The total time is reminicent of the amount of lenghty time it would take to conduct
each interview, then transcribe while also applying coding designed in the code book
and analysing the data to identify patterns .
5. Literature review and discussions:
The time allocated here will be used to review the finding form the interviews versus
the literature reviews to validate or identify any new discoveries.
6. Final Write up:
The last 3 weeks will be allocated to finishing up the dissertation , reading over and
one finalcross reference of outcomes versus the potential outcomes identified in BRM
2.
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