1 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Maximize Your Enterprise DevOps
Efforts and Outcomes with Value Streams
Special Report
January 23, 2018
2 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
• Please submit questions through the chat feature. We will be
addressing questions at the end of each discussion topic.
• We will be sending a link to the recording and slides.
• Join the conversation on Twitter #DevOps.
Today’s Webinar
3 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Today’s Presenters
Alan Shimel
Founder Editor-In-Chief
DevOps.com
Eric Robertson
VP Product Management & Strategy
CollabNet
4 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Maximize Your Enterprise DevOps
Efforts and Outcomes with Value Streams
5 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
• Enterprises today are leveraging digital technologies as never before
• To succeed in today’s complex and demanding environment and become truly digital
enterprises, companies need to have a strong value stream management (VSM) strategy
• Among the ultimate goals of VSM are to give enterprises optimal integration of business
processes, decreased inventories, improved products and increased customer
satisfaction
• Managers need to have complete visibility into how business applications are performing
and a greater understanding of the value the organization is bringing to its customers
• DevOps practices help enterprises increase speed to market and value to customers
• This ebook examines the business drivers for adopting VSM and DevOps, as well as the
potential benefits for business and technology stakeholders
Why Enterprises Need Value Stream Management?
6 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
• DevOps (for development and operations) is an enterprise software
development and delivery process that establishes an organizational
culture and environment in which the creation, testing, and delivery of
applications happen quickly, frequently, and more reliably
• DevOps highlights the importance of communication and collaboration
among team members such as developers, product managers, IT, and
operations
• DevOps also emphasizes a close alignment between application
development and the business objectives of an organization
• One of the key aims is to break down the boundaries
• Tools that support DevOps efforts generally fall into several categories that
cover the the DevOps Value Stream lifecycle (Plan, Code, Test, Build,
Release & Deploy, Monitor and Operate)
Value Stream Alignment with DevOps?
7 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Enterprise Agility: Single, Unified Value Stream
Agile &
Traditional
Business Value Visibility
Strategy
Portfolios
Epics
Features
VALUE
CREATION
Stories & Defects
Deployments
Releases
Artifacts
Packages
VALUE
DELIVERY
DevOps
Unified Value Stream
Version Control
8 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
• Organizations need to be able to measure business value across a
complex and distributed software application pipeline. Among the
things managers need to know:
– Are teams delivering products faster and of higher quality?
– Is the company saving time with a new process or feature delivery?
– Are systems running efficiently?
– How is uptime related to customer satisfaction?
– How are resources are being allocated for new projects compared with
reworking existing applications and services?
• Enterprises are looking for ways to improve workflows and processes
within a DevOps lifecycle, by being able to monitor and predict
factors such as mean time to resolution, cycle time and resource
utilization
Key Business Drivers for Adoption of VSM and DevOps
9 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Value Stream Measure and Insight
10 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Flow Metrics – Lean Optimization
• Flow Metrics
• Cycle
• Efficiency
• Wait-time
11 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Risk Metrics – Avoid Repeat PAIN Lessons
• Risk Metrics
• Fragility
• Complexity
• Change
Arrivals
12 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
• An executive needs to know how technology deployments are
related to business outcomes and how they are delivering the
anticipated value
• An IT operations manager wants to understand how possible
bottlenecks area affecting a particular software release, without
having to take time to look into every tool and track down the
appropriate people
• An engineer wants to know, before the deployment of a particular
platform, if the platform first passed through all the necessary
quality gates and security and compliance checkpoints
• A developer knows that the most recent release was deployed on
time, but need proactive feedback and metrics from operations
Personas and Value Streams Insights
13 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Delivery at a Glance (DAAG) across the Value Stream
14 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
• IT networks poses unique challenges for DevOps
• Requirements apply well beyond the software development
lifecycle and encompasses the complex quality assurance and
robust back-end support phase
– Auditability and Traceability
– Compatibility and Interoperability
– Thorough Testing
– Complex QA and Ongoing Support
– Security
IOT and Value Streams
15 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Security and Governance – Traceability
• Audit, Compliance and Accountability
• Timelines/Tasks
• Release Notes
• Continuous
Learning
16 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
The New CollabNet at a Glance!
17 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
CollabNet at a Glance
10,000+ customers,
proven in global
deployments as
large as 80,000 users
and 1 billion
commits
Leader in Enterprise
Agile, Version Control,
Traditional ALM and
DevOps solutions
300+ employees
across the globe
Founded in 1999;
Merged with
VersionOne in
August 2017
HQ in Atlanta, GA
18 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Market Alignment: An Integrated Unified Value Stream
“Agile development practices are an important part of a
DevOps strategy, as they support continuous production of
quality code to be deployed …. We need agile and DevOps to
close the loop between delivery and business outcome and
value”
“Both business and software delivery teams need
visibility on where their product, application, epic,
feature, or user story is in the delivery pipeline.
Visibility enables better decisions on prioritization
and investments.”
19 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Value Stream Management
• Interoperability with Heterogeneous Tooling
• Single, Integrated and Unified Value Stream
• Idea to End User Traceability & Audit
• Common Metrics & Reporting
20 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
ALERTING
HEALTH EVENT
SERVICE DESK
COMPLIANCE
SECURITY/TEST
DEPLOYMENT
EPIC
STORY
TASK
COMMIT
CODE REVIEW
BUILD
BINARY
TEST/SEC
PLAN CODE BUILD TEST RELEASE DEPLOY MONITOR OPERATEREVIEW
Plan
CodeBuild
Release&Deploy
RELEASE MGT
Monitor
Operate
CHAT OPS
Challenge: Interoperability with Heterogeneous Tooling
slack
STRATEGY/PORTFOLIO
Helix TCM
Helix TCM
21 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
ALERTING
SERVICE DESK
COMPLIANCE
SECURITY/TEST
DEPLOYMENT
EPIC
STORY
TASK
COMMIT
CODE REVIEW
BUILD
BINARY
TEST/SEC
PLAN CODE BUILD TEST RELEASE DEPLOY MONITOR OPERATEREVIEW
RELEASE MGT
CHAT OPS
slack
STRATEGY/PORTFOLIO
Helix TCM
Helix TCM
Solution: Idea to Value Traceability & Audit aka Unified Value Stream
Business Value Visibility
Strategy
Portfolios
Epics
Features
VALUE
CREATION
Stories & Defects
Deployments
Releases
Artifacts
Packages
VALUE
DELIVERY
Unified Value Stream
22 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Questions
23 | P U B L I C © 2018 CollabNet, Inc. All Rights Reserved.
Thank You

Maximize Your Enterprise DevOps Efforts and Outcomes with Value Streams

  • 1.
    1 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Maximize Your Enterprise DevOps Efforts and Outcomes with Value Streams Special Report January 23, 2018
  • 2.
    2 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. • Please submit questions through the chat feature. We will be addressing questions at the end of each discussion topic. • We will be sending a link to the recording and slides. • Join the conversation on Twitter #DevOps. Today’s Webinar
  • 3.
    3 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Today’s Presenters Alan Shimel Founder Editor-In-Chief DevOps.com Eric Robertson VP Product Management & Strategy CollabNet
  • 4.
    4 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Maximize Your Enterprise DevOps Efforts and Outcomes with Value Streams
  • 5.
    5 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. • Enterprises today are leveraging digital technologies as never before • To succeed in today’s complex and demanding environment and become truly digital enterprises, companies need to have a strong value stream management (VSM) strategy • Among the ultimate goals of VSM are to give enterprises optimal integration of business processes, decreased inventories, improved products and increased customer satisfaction • Managers need to have complete visibility into how business applications are performing and a greater understanding of the value the organization is bringing to its customers • DevOps practices help enterprises increase speed to market and value to customers • This ebook examines the business drivers for adopting VSM and DevOps, as well as the potential benefits for business and technology stakeholders Why Enterprises Need Value Stream Management?
  • 6.
    6 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. • DevOps (for development and operations) is an enterprise software development and delivery process that establishes an organizational culture and environment in which the creation, testing, and delivery of applications happen quickly, frequently, and more reliably • DevOps highlights the importance of communication and collaboration among team members such as developers, product managers, IT, and operations • DevOps also emphasizes a close alignment between application development and the business objectives of an organization • One of the key aims is to break down the boundaries • Tools that support DevOps efforts generally fall into several categories that cover the the DevOps Value Stream lifecycle (Plan, Code, Test, Build, Release & Deploy, Monitor and Operate) Value Stream Alignment with DevOps?
  • 7.
    7 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Enterprise Agility: Single, Unified Value Stream Agile & Traditional Business Value Visibility Strategy Portfolios Epics Features VALUE CREATION Stories & Defects Deployments Releases Artifacts Packages VALUE DELIVERY DevOps Unified Value Stream Version Control
  • 8.
    8 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. • Organizations need to be able to measure business value across a complex and distributed software application pipeline. Among the things managers need to know: – Are teams delivering products faster and of higher quality? – Is the company saving time with a new process or feature delivery? – Are systems running efficiently? – How is uptime related to customer satisfaction? – How are resources are being allocated for new projects compared with reworking existing applications and services? • Enterprises are looking for ways to improve workflows and processes within a DevOps lifecycle, by being able to monitor and predict factors such as mean time to resolution, cycle time and resource utilization Key Business Drivers for Adoption of VSM and DevOps
  • 9.
    9 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Value Stream Measure and Insight
  • 10.
    10 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Flow Metrics – Lean Optimization • Flow Metrics • Cycle • Efficiency • Wait-time
  • 11.
    11 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Risk Metrics – Avoid Repeat PAIN Lessons • Risk Metrics • Fragility • Complexity • Change Arrivals
  • 12.
    12 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. • An executive needs to know how technology deployments are related to business outcomes and how they are delivering the anticipated value • An IT operations manager wants to understand how possible bottlenecks area affecting a particular software release, without having to take time to look into every tool and track down the appropriate people • An engineer wants to know, before the deployment of a particular platform, if the platform first passed through all the necessary quality gates and security and compliance checkpoints • A developer knows that the most recent release was deployed on time, but need proactive feedback and metrics from operations Personas and Value Streams Insights
  • 13.
    13 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Delivery at a Glance (DAAG) across the Value Stream
  • 14.
    14 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. • IT networks poses unique challenges for DevOps • Requirements apply well beyond the software development lifecycle and encompasses the complex quality assurance and robust back-end support phase – Auditability and Traceability – Compatibility and Interoperability – Thorough Testing – Complex QA and Ongoing Support – Security IOT and Value Streams
  • 15.
    15 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Security and Governance – Traceability • Audit, Compliance and Accountability • Timelines/Tasks • Release Notes • Continuous Learning
  • 16.
    16 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. The New CollabNet at a Glance!
  • 17.
    17 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. CollabNet at a Glance 10,000+ customers, proven in global deployments as large as 80,000 users and 1 billion commits Leader in Enterprise Agile, Version Control, Traditional ALM and DevOps solutions 300+ employees across the globe Founded in 1999; Merged with VersionOne in August 2017 HQ in Atlanta, GA
  • 18.
    18 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Market Alignment: An Integrated Unified Value Stream “Agile development practices are an important part of a DevOps strategy, as they support continuous production of quality code to be deployed …. We need agile and DevOps to close the loop between delivery and business outcome and value” “Both business and software delivery teams need visibility on where their product, application, epic, feature, or user story is in the delivery pipeline. Visibility enables better decisions on prioritization and investments.”
  • 19.
    19 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Value Stream Management • Interoperability with Heterogeneous Tooling • Single, Integrated and Unified Value Stream • Idea to End User Traceability & Audit • Common Metrics & Reporting
  • 20.
    20 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. ALERTING HEALTH EVENT SERVICE DESK COMPLIANCE SECURITY/TEST DEPLOYMENT EPIC STORY TASK COMMIT CODE REVIEW BUILD BINARY TEST/SEC PLAN CODE BUILD TEST RELEASE DEPLOY MONITOR OPERATEREVIEW Plan CodeBuild Release&Deploy RELEASE MGT Monitor Operate CHAT OPS Challenge: Interoperability with Heterogeneous Tooling slack STRATEGY/PORTFOLIO Helix TCM Helix TCM
  • 21.
    21 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. ALERTING SERVICE DESK COMPLIANCE SECURITY/TEST DEPLOYMENT EPIC STORY TASK COMMIT CODE REVIEW BUILD BINARY TEST/SEC PLAN CODE BUILD TEST RELEASE DEPLOY MONITOR OPERATEREVIEW RELEASE MGT CHAT OPS slack STRATEGY/PORTFOLIO Helix TCM Helix TCM Solution: Idea to Value Traceability & Audit aka Unified Value Stream Business Value Visibility Strategy Portfolios Epics Features VALUE CREATION Stories & Defects Deployments Releases Artifacts Packages VALUE DELIVERY Unified Value Stream
  • 22.
    22 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Questions
  • 23.
    23 | PU B L I C © 2018 CollabNet, Inc. All Rights Reserved. Thank You